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Written on: 30/07/2018 by Turrant (1 review written)
While buying a few items I was persuaded to open their store card. On receiving the balance 2/3 weeks later I went in store to pay the £44 owed only to be told I needed the credit card. I explained I didn’t have one, only the statement. I was then told I could only pay online, in the bank or by telephone with a debit card! The manager in Dorothy Perkins was very helpful and called the number on the statement to be told the same thing. Although I didn’t want to pay by debit card I decided… Read Full Review
Written on: 11/02/2017 by yagoroden2611 (2 reviews written)
Opened a Burtons account for my son last yr.payed the full amount when i received the statement but they kept saying i was in arrears,after sending 2 cheques i ended up phoning and paying over the phone because according to them they had not received either cheques. You would have thought i would have learnt my lesson and opened a Dorothy Pperkins account last month not realising that they are both run by New Day.the same thing happened sent a cheque that misteriously vanished,had a automated… Read Full Review
Written on: 11/02/2017 by yagoroden2611 (2 reviews written)
Opened a Burtons account for my son last yr.payed the full amount when i received the statement but they kept saying i was in arrears,after sending 2 cheques i ended up phoning and paying over the phone because according to them they had not received either cheques. You would have thought i would have learnt my lesson and opened a Dorothy Pperkins account last month not realising that they are both run by New Day.the same thing happened sent a cheque that misteriously vanished,had a automated… Read Full Review
Written on: 21/08/2013 by Lauren2206 (4 reviews written)
Highly recommended as bills are sent to my home address roughly two weeks before payments are due. I always pay on time or before so have never inflicted any extra charges. Card useful around Christmas as well as all year round it can be used to miss selfridge, topshop, topman and burtons in stores. Discount vouchers come every so often through post too. Scorecard can only be used online at Dorothy Perkins. … Read Full Review
Written on: 26/04/2011
I moved house a year ago & I have called them about my new address 4 times now!! My old housemate is picking up my mail at the old house & he says nothing has been sent for me, except a final reminder letter saying I am in arreas. I would love to know here they are (if they are) sending my bills to! I am going to pay the arreas & pay off the balance as soon as I can & cut the card up. It's not only costing me in late payment charges, it costs me a fortune every time I call them up to complain!… Read Full Review
Written on: 14/08/2010
It's rubbish- I have just received a statement saying that I failed to pay the minimum amount- I did pay not only a minimum amount but the whole amount!!! ages ago. I emailed them now and I will also write a complain to both Dorothy Perkins and Santander cards… Read Full Review
Written on: 02/04/2010
I have had a dorothy perkins card for nearly 3 years, it is rubbish. Every month i get the statement with very little time to make a payment. I always seem to be getting late charges as well. I havn't used the card for over 18 months now and still can't seem to get my balance down without getting one charge or another. I wouldn't recommend this to anyone… Read Full Review
Written on: 25/02/2010
this card is rubbish do not get one you will get into dept as they always send the bill late and expect you to pay a late fee and when you ring upto pay you always get someone who is not english… Read Full Review
As rated by our community of reviewers
" Customer sevice " Read More
" Rubbish company " Read More
" Information people should know! PLEASE READ. " Read More
Written by Jadel95
" Very upset Loyal Customer " Read More
" Absolutely awful ! Don’t open one " Read More