Life And Looks Reviews - www.lifeandlooks.com

★★★☆☆
3.3 / 5
57% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★★☆☆☆

“Bad service all round”

Written on: 19/08/2021

Buyer beware - should have read the small print! Didn't tell me until I'd ordered that the bank address and delivery address have to be the same - but took money anyway. No communication to say Order had been disallowed until I searched and it said it didn't exist. While waiting for answer, saw in very small print, I would also be responsible for customs duty at receiving end (France), on top of £12 postage. Different amount taken by World Pay to amount on invoice - even postage amount was… Read Full Review

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★☆☆☆☆

“Awful,awful ,awful”

Written on: 15/06/2021 by ChandlerWren (1 review written)

After purchasing a product from this company ,I was not happy with the quality,the product was rubbish.so I contacted customer service,only to be told that they don't do refunds,and was threatened with "action" if I gave them a bad review,stay well clear of this shower of two Bob market traders… Read Full Review

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★★★★★

“Couldnt ask for better!”

Written on: 04/06/2020 by AineBrunty (1 review written)

First off the package came extremely well parcelled, no way my order was gonna break because of how safely it was wrapped. Everything was secure and that promised no one would be able to get into my parcel during delivery, which is amazing!! It came fast even during the pandemic which I was thankful for. All in all I would order again and know that the quality is great… Read Full Review

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★☆☆☆☆

“Disappointed! ”

Written on: 24/04/2019 by McQueenqq239 (1 review written)

I got a wrong item. They didn't bring my money back and now I left loosing money and with different gender parfume.. Such a waste of money. Never gonna order again!! Now I don't even get any response to my emails. Communication with clients is unacceptable. Worst experience ever… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“ Horrible service, not trustworthy”

Written on: 30/01/2019 by icKendall392 (1 review written)

They sent me the wrong item (their mistake) they said I had to pay to have the item returned or they would not refund my money. So I ended up without the item I ordered and ended up out of pocket. They were really horrible to deal with… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Product out of stock, not notified or refunded completely”

Written on: 05/11/2018 by Katie495 (1 review written)

This is the second time I've ordered from Life and Looks and unfortunately my most recent experience has been very unpleasant. I ordered a total of 9 items off of their website on 10/26/2018, on 11/1/2018 I received an order confirmation that my items were shipped along with a notification from Paypal that I had received a small refund from Life and Looks. I emailed them to ask what the refund was regarding only to be told apparently they only had 2 of the 9 items in stock meaning that 7… Read Full Review

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★☆☆☆☆

“False advertising on indredients”

Written on: 22/09/2018

My dermatologist recommended that I use a sunscreen containing mexoryl. I found one made by La Roche Posay on the Life and Looks website that said in the description it contained 3 types of mexoryl. They sent a product that contained no mexoryl and when I wrote to question it, they said to return it. It would cost more than twice what I paid for it to return it to Ireland… Read Full Review

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★☆☆☆☆

“Won't refund me on a package that hasnt been able to...”

Written on: 02/01/2018 by hevinator (1 review written)

Won't refund me on a package that hasnt been able to be tracked for about 2 weeks, jerking me around, telling me it's still out for delivery. I want a refund and the fact that you are avoiding giving me one is fraudulent Order IN58680… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“ORDER Not Received.”

Written on: 15/04/2016 by JonasEmery469 (1 review written)

I ordered from Life & Looks and I have never received my order. I ordered on March 3, 2016. I have written them numerous times and received one email in return stating they cannot yet look into it. Really bad customer service and no response. I have now written to ask for my money back. I'm not holding my breath! … Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“AVOID THIS COMPANY ”

Written on: 23/11/2015

I have been waiting over a month for my delivery and am livid with the response I get back from their "customer service "department. Today they had the cheek to tell me that they checked with the courier and I have apparently signed for the delivery which is a complete lie!! Do not use these people, you are safer with EBay. Totally dishonest bunch!… Read Full Review

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★☆☆☆☆

“More than a month after I paid for express shipping...”

Written on: 27/04/2015 by CamronKelly (1 review written)

More than a month after I paid for express shipping for a small item, the item hasn't arrived despite repeated emails to the company. Responses to emails are deliberately erratic and incomplete and in over a month, they failed to give me a tracking number and courier company name for the supposedly shipped item - that never arrived. I've been asking for my money back but they keep trying to convince me to try "another delivery". Avoid at all costs! … Read Full Review

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★☆☆☆☆

“Order did not arrive”

Written on: 28/01/2015 by Misslea (1 review written)

I have ordered and got a confirmation that my order has been shipped since jan 15, 2015. Until now ( 2 weeks now!!) I have not received my order which has been paid via paypal. They dont also have a tracking number where I can see my order. They write that within Europe it takes 4 working days, this has not been met what they promised. This is my last time I order and will not recommend at all. … Read Full Review

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★★★☆☆

“good prices but even express delivery is slow”

Written on: 16/12/2014 by Scott243 (1 review written)

Great selection of products all well priced but let down by their delivery service. I ordered my items on 10 December, admittedly late at night, and my items were despatched on 12 December via Express Delivery - but here I am on 16 December at 21.40pm and still no parcel. So much for express delivery.... First and last order… Read Full Review

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★★★★☆

“Excellent service”

Written on: 03/12/2014 by LorenzoLewis-Alt (1 review written)

I bought some perfume from Life and Looks and took receipt of my goods this morning, 5 days after placing my order. Excellent, as I opted for the free delivery. They said it could take up to 10 working days and it effectively took 3 as I placed my order on Wednesday and received it this morning(Monday). I didn't receive the email to say my items had been picked and dispatched but that is not a big problem. Would certainly use them again. Great prices and quick delivery, recipe for success… Read Full Review

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★★★★★

“my purchase was gosh product”

Written on: 03/11/2014 by mazyjane (1 review written)

I would defanatly recommend this company.my product arrived in 5 days and in great condition.I was also pleased to find that they had sent a complimentary gift.it was also cheaper here than eBay.my gosh face shimmer was an amazing price of 7.20 and on eBay 13.00.big difference in price.even with delivery added on it was still cheaper than eBay.thankyou life and looks.a satisfied customer.this product I ordered could only be brought in super drug but this has since been dis -continued so I will… Read Full Review

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★★★★★

“Very comparable! ”

Written on: 22/09/2014 by Seant475 (1 review written)

Great prices on the on-line store. I got a 150ml CKIN2U Aftershave by Calvin Klein for only £21, that's 58% off! Delivery was 60% quicker than expected and cheap too… Read Full Review

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★★★★☆

“Value for Money”

Written on: 06/06/2014

Excellent service, quick delivery and very keen prices, together with a free gift. What more could you ask for? Highly recommended… Read Full Review

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★★★★★

“Delivery is here:-)”

Written on: 28/05/2014 by Teen1 (1 review written)

I had read mixed reviews regarding the delivery of items from this website. The price could not be beaten on any other website for the Vita Liberata gift set. Although the website states it could take 10 days to deliver I received my order today along with 2 freebies ordered 7 days ago. We'll pleased!!… Read Full Review

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★★★★★

“Very good company !”

Written on: 16/04/2014 by Romancia6 (1 review written)

I live in France and I was desperately looking for a cosmetic I couldn't easily find in France. I found Life & Looks' website and decided to give in temptation ... the prices were incredibly worthwhile and I eventually came across the product I was looking for. I ordered it and I was just hoping it wouldn't take too long for the little thing to finally arrive in my letterbox. It took a week, which I think is pretty cool, given the low shipping price (£2) and the distance to France. I am very… Read Full Review

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★★★★★

“can't beat prices”

Written on: 05/04/2014 by 455Nash (1 review written)

The products i bought from them was the cheapest i could find anywere.So was well pleased with price.Yes they took time to arrive,but to be honest they did say up to 14 day delivery.Shaun from Dorset… Read Full Review

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