Second time we have used these kennels for our 2 dogs (one of which is a big dog and can be difficult around other dogs) and we couldn’t be happier with them. Absolute peace of mind that they are being cared for whilst we are away so thank you!

I booked at this kennel short notice as we were coming to St Austell for a holiday and our lodge was not dog friendly. This kennel was 15 minutes away so seems perfect. The lady agreed to have my dog as there was a cancellation. I asked if I needed to bring anything and she replied ‘just his food’ I was so grateful so I booked him in and arrived 16:45 as I was told. Cruella wasn’t there but a nice gentleman was. He told me I must of had a miscommunication with her as I needed my dogs vaccinations papers. which I didn’t bring as she didn’t tell me this was necessary. He told me I could book him in but will stay isolated until I can provide documentation this was no problem for me. I arranged to collect him the next morning as we could still take him out with us. The man told me I was able to come early but would have to stay clear if others were waiting again this wasn’t a problem. When I arrived one hour early the witch was there and I told her I was here too collect my dog and was told I could come early she most rudely told me I wasn’t told that even though she wasn’t present the previous day. As she walked away I told my partner I did not want to bring my dog back. She heard me and said aggressively ‘ we don’t want your custom anyway’ coming from a rough looking lady she would of done with every penny she could get. I can assume many people enjoy bring there dogs here but they should be aware of Cruella who lurks inside!!

I would recommend Gover Valley Boarding Kennels as the staff were friendly and loved the animals they looked after. The kennels were in a lovely rural area with great space for walking the dogs. My dog was spoiled there and I will use them again.