Leeds City Credit Union Reviews - www.leedscitycreditunion.co.uk

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★★☆☆☆
2.3 / 5
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Media Gallery for Leeds City Credit Union www.leedscitycreditunion.co.uk

Leeds City Credit Union www.leedscitycreditunion.co.uk

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Latest Reviews

★☆☆☆☆

“Slow”

Written on: 25/10/2021 by Phil Clay (15 reviews written)

Take info at loan application. Then email you asking the same info (response next day). When you respond they tell managers they have called you when they haven't. You than have to confirm the same info collected at application and email request over the phone. After 3 weeks I still don`t know if I have a loan from them or not. Not a very good service which is sad as they set up not to be like banks… Read Full Review

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★☆☆☆☆

“Worst customer service from a manager ever”

Written on: 02/01/2020 by TrevinBarnett (1 review written)

As part of my application, i was asked to send my proof of right to work to any of their office. I went to their Seacroft branch to do so. I spoke to the advisor at the counter and present my Home Office letter (with access code) so that she will visit the gov website, enter the access code and my DOB to see my indefinite leave to remain in the UK under EU settlement scheme (for which the home office DO NOT issue residence cards anymore), the advisor was rude saying in a condescending tone that… Read Full Review

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★☆☆☆☆

“Refused loan”

Written on: 18/11/2019

Rubbish credit union. Don’t help as claim. Loans snow problem what a complete joke. Don’t use. Destroyed my loan as told by text. Go elsewhere other loan companies are so much better and helpful… Read Full Review

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★★☆☆☆

“Poor Banking”

Written on: 10/07/2018 by Christie1948 (1 review written)

I don't usually write reviews but I feel compelled to do so on this occasion. I'd read that credit unions are a good alternative to 'high st Banks'. Not this one! I became a member and opened a savings account at the same time. I had a large amount of funds transferred from my bank to my LCU member account. After a week or so the funds weren't showing in the membership account so I sent LCU an email. No response. A few days passed and I sent another email, no response again. I then phoned… Read Full Review

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★☆☆☆☆

“PAYDAY LOAN COMPANY! ”

Written on: 08/03/2018 by NigelCarton (1 review written)

Joined about 18 months ago and took a £500 loan to help improve my credit rating. Paid all loan back, never missed one payment. Last week I applied for a £1750 loan(had £627) in savings with them. Was refused and told they passed my details to a payday loan company! Have withdrew all my savings and moved to another one who is a bit more ethical and lower interest. Wanted help with credit rating, but refusal for loan and being passed to payday loan company has made it worse! Avoid!!!… Read Full Review

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★★★★★

“Gave me a chance”

Written on: 17/02/2015 by roryjames (3 reviews written)

I decided to join Leeds city credit union because I wanted to build up some savings, Also being a member meant I could apply for a loan in the future. I had run up quite a few large debts in the months leading up to joining and decided to apply for a quite large loan of 700 pounds and to my surprise i was sent a text message the next morning informing me a loan of 700 had been agreed. I was given details to log in online and could see the loan amount that had been credited and also all other… Read Full Review

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★★☆☆☆

“Gone way downhill.”

Written on: 07/08/2014 by Jaylenem263 (1 review written)

I was a member of the Wakefield based White Rose Credit Union, and was very happy with the service, the charges and the staff. WRCU charged £1 a week to administer the account, which was fair and reasonable. We were promised the takeover by Leeds City Credit Union would be good for us, and would improve service. Nothing could be further from the truth I am afraid. Previously we could transfer money, including savings, from one account into our Current Accounts online. That option has been… Read Full Review

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★☆☆☆☆

“My missing money”

Written on: 27/06/2012 by porter1 (1 review written)

i have paid £180 into my account in the last two months and still showing nothing coming of my loan.I have sent numbers of emails but no answer.This is not a company to help the needy it is as my account shows day light robbery.They dont do what it says on the tin and be there to help local people with desperate needs in desperate times it is a disgrace.no wonder people are turning to pay day loans and other types of loan sharks as this is all leeds city credit union are.Be carefull good… Read Full Review

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★★☆☆☆

“The credit union was a breath of fresh, not...”

Written on: 19/11/2010

The credit union was a breath of fresh, not anymore....... The reports in the papers over the last couple of years are indeed true.Sadly Mrs Davenports demise was required but there were others including the deputy CEO that fully understood the events. It is now the tax payees responsibility to drag this failing company out of a deep hole. Ask yourself how the council can keep giving them handouts, where do you think they will generate the funds to keep doing this? Many of the staff have gone… Read Full Review

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★★★★★

“I support the Credit Union and always will. They have...”

Written on: 14/02/2010

I support the Credit Union and always will. They have been a big help to me in the past and I will continue to save with them. I have always found the staff to be polite and courtious - keep up the good work especially through these tough times… Read Full Review

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★★★★★

“The first review is full of inaccuracies. ”

Written on: 13/02/2010

The first review is full of inaccuracies.

There is no charge to close an account.

The maximum interest rate by law is 2%.

Membership is £5 (one off) and the current account has a weekly charge of 75p per week. Many banks are now charging £15 per month.

Kirkgate branch in the city centre is open Saturday mornings.

I have been a member since it began in 1987… Read Full Review

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★☆☆☆☆

“Credit Unions, by definition, are there to help...”

Written on: 07/09/2009 by Hatski (2 reviews written)

Credit Unions, by definition, are there to help less-fortunate members of the community have access to banking facilities but it seems that times have changed and "money talks". Not only do they insist that to be a member one must make a minimum monthly deposit but they have now started charging weekly for the privilege of being ripped off.
I say this because a) they charge you £10 just to close your account! and b) because the law states that a credit union can only legally charge a maximum of… Read Full Review

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★★☆☆☆

“Leeds City Credit Union operates like a department of...”

Written on: 23/07/2008

Leeds City Credit Union operates like a department of a city council and keeps local authority opening times which is the usual public sector practice. Many people can't get into the offices during normal office hours, they should provide a service on Saturdays in branch offices… Read Full Review

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Hatski's Comment

Written on: 08/09/2009

I found this review helpful because...Very succinct. Also it is a good point to mention about their branch locations and the opening hours, something which other reviewers, myself included, failed to do.

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★★☆☆☆

“I joined Leeds City Credit Union at the beginning when...”

Written on: 23/04/2008

I joined Leeds City Credit Union at the beginning when the office on Roundhay Road was about to be launched and donated office equipment/furniture.

Although this office is nearer to where I live, I think that some of the staff at this office are not as thoroughly trained on the desk -apart from a couple of people - and come across quite unprofessional, which is why I used the New York Street office. I will not be taking my service here any more and will try the one at Great George Street… Read Full Review

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★★★★★

“I believe in the system since I was introduced to it...”

Written on: 10/01/2008 by Barrie Pepper (1 review written)

I believe in the system since I was introduced to it years ago in Ireland. I joined the North East Leeds CU in its early days and it has been useful to me on several occasions but I am more impressed by the work it does for folk less fortunate than me… Read Full Review

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Hatski's Response to Barrie Pepper's Review

Written on: 08/09/2009

I found this review helpful because...
<br/>whilst I may not necessarily agree with the reviewers comments, nevertheless this review gives 'the other side of the coin' from someone who has obviously had a good experience with LCCU, and diversity of opinion is good.

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