Tajonline tajonline.tolshop.com Reviews

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★★★☆☆
2.9 / 5
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Latest Reviews

★★★★☆

“Trust worthy company and helpful at every step”

Written on: 20/06/2017 by Rowetl295 (1 review written)

I had placed an order for Mother's day and while placing an order I faced a little problem as I was not able to find the right product for my mom. I spoke to the customer service department and they guided me very well. I had ordered a cake, flowers and a personalized mug and mom loved the gift. One thing I would like to suggest to them is to have more classification by category and age. I would recommend this site to my friends and family all because of great support and service. Keep up the… Read Full Review

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★☆☆☆☆

“Terrible customer service and not trust ”

Written on: 22/09/2016 by End-user (1 review written)

I ordered, fully paid and it was clearly said it will deliver on the day but not. I called customer service to be sure it will deliver, he said yes but it will was a lie. Also I sent a complaint email to which I never received any reply, such a bad customer service. After 2-3 calls, paying full money, send emails then also they were late by more than a day and never sent an apology .... NOT WORTH IT. There website is also have problems when you accessing my account area. I would never ever… Read Full Review

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★☆☆☆☆

“Worst site”

Written on: 18/08/2016

I ordered rakhis from them which never been delivered n when I am trying to call them no one is answering the. Phone , very very poor service don't use this website as they are bad people… Read Full Review

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★☆☆☆☆

“Rakie late delivery”

Written on: 01/09/2015 by Nothappyagain (1 review written)

not happy again late delivery and very disappointed… Read Full Review

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★★☆☆☆

“Bad Service After Order”

Written on: 11/08/2015 by IndianWebMaster (1 review written)

I placed an order for a cake on 6th August. The cake was supposed to - and it did reach on 8th August. But on 7th & 8th, when I tried to "track" - the tracking link took me to a link that was not working, so I had no means of knowing if it would actually reach on time. Then - today - 11th of August - I get an email stating it was shipped TODAY and that it would reach TODAY. If the company cannot know when an order will reach - especially AFTER IT HAS ALREADY REACHED, how can I trust their… Read Full Review

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★☆☆☆☆

“Gift not delivered”

Written on: 08/08/2015 by ArunT (1 review written)

I ordered a gift (flowers etc) under express category on 2nd August for delivery in Delhi. The gift has still not been delivered on 8th August. Upon complain, few calls were received but nothing delivered. ArunS… Read Full Review

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★★★★★

“Trustworthy shopping site”

Written on: 14/10/2014 by Reilly246 (1 review written)

Sent a gift for my expecting friend. Out of the four things that I had sent one of them was delivered wrongly. Told the company and within 2 days someone was there to take the gift back and within another 5 days the replacement product was there. Good quality products, good service, good communication with me and my frnd, immediate problem resolution. Manager/Rep was very nice and understood the situation. Very nice. Trustworthy… Read Full Review

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★☆☆☆☆

“worst quality with worst service”

Written on: 15/09/2014 by priyagreat22 (1 review written)

I made an order of chocolates and it reached after 14 days after making so many phone calls and complaints. On top of that chocolates were rotten and caused food poisioning. this website should be banned and owner imprisioned for fooling customers… Read Full Review

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★☆☆☆☆

“lousy delivery service ”

Written on: 12/08/2014 by Adits (1 review written)

I have been ordering Rakhi hampers, birthday gifts and diwali gifts for my friends and family through Tajonline. Initially the service and delivery was good and prompt, which lead me to become one of their loyal customers. However lately I have noticed their delivery service has deteriorated. Mithai hampers are stale, flowers not fresh, and worst of all late delivery. I had placed a birthday present order for a friend which was delivered late.My most recent order was placed on 27th of July for… Read Full Review

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Bamitava's Response to Adits's Review

Written on: 12/08/2014

something similar happened with us. My wife ordered rakhi for her brothers 2 weeks before Rakhsabandhan and today is 13th Aug (3 days past rakhsabandhan) the rakhis are not yet delivered. We wasted 5-6 hours of international call to their customer service to get it delivered, but in vain. Beware of Tajonline - they are a big cheater. Worst service ever experienced. Don't waste your time and money with these guys. They are just bluffing and cheating people. Not only that, they are playing with peoples emotion. If you want peace of mind and celebrate your occasion don't think even shopping with Tajonline.

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★★☆☆☆

“Pathetic service and products.”

Written on: 10/08/2014 by wyLarson132 (1 review written)

Majorly disappointed by their service. One of the orders i placed for my brother in Delhi for Rakhi was not delivered and getting through the customer service no.is a nightmare coz no one ever answers. I made the mistake of placing 4 orders, and the parcels that they managed to deliver, the quality of the sweets and chocolates was absolutely terrible.Still no word from them on the undelivered parcel.Never again i'd use this website for placing any orders to India and wouldn't recommend it to… Read Full Review

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★☆☆☆☆

“Beware of Tajonline.com - worst service ever experienced”

Written on: 09/08/2014

We placed an online order with tajonline.com on 29th July, 2014 to send Rakhis for the occasion of Rakhsabandhan (10th August, 2014). The very next day they provided order details and a tracking number (with Bluedart), using which we were able track the shipment online. Though the order details is showing the correct address from Kolkata, but the tracking details was showing the shipment is going to somewhere in Rewa, MadhaPradesh. Immediately we called the customer service of TajOnline and… Read Full Review

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★★★★★

“Good Deal”

Written on: 31/03/2014 by heMcGee401 (1 review written)

I am living in Toronto and request tajonline to send sweets on this New Year to my family living in Udaipur. I placed an order to send Ladoo sweets on which I received 5% discount  They deliver the sweets gift just after 4 days after placing the order. My family members do confirm me that the sweet was fresh and yummy. Thanks to Tajonline team for such great services… Read Full Review

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★★★★★

“Happy with Tajonline”

Written on: 06/03/2014 by Akiras454 (1 review written)

I hardly do online shopping especially when it comes to send gifts. However i decided to send gifts to my daughter living in Delhi. I read review of Tajonline and then decided to send the gifts (birthday cake) to my daughter. The email support is good as they keep me updating until the gift was not delivered. And the best part is that they deliver the cake 2 days in advance. Will recommend others to try Tajonline… Read Full Review

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★☆☆☆☆

“Online Cheats!”

Written on: 27/02/2014 by Raju-Mansukhani (1 review written)

received flowers and fruit basket from andy giani for my aunt this morning. and i mus say i am absolutely disappointed. 1. the fruit was delivered in a really shoddy basket and most of it was rotten. 2.it was delivered by a coolie and no acknowledgement taken 3. the flowers were really cheap and it was a very small bouquet not even close to the image on your website. 4. earlier this morning i saw this package being packed on the roadside in a local market just outside the delivery address… Read Full Review

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★★★★★

“Awesome delivery”

Written on: 07/01/2014 by meetali (1 review written)

This is the 3rd time when I order on Tajonline on New Year occasion and they impress me again. I placed an order for a gift voucher for my sister living in Gurgaon and they deliver 3 days before New Year. 10 out of 10 mark tajonline guys… Read Full Review

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★★★★★

“ my memorable birthday”

Written on: 05/12/2013

I have overall good experience with Tajonline site. I ordered a cake from their online site for my best friend living in Chennai. It took 8 days to reach the cake to my friend’s address. The cake was fresh and yummy as informed by my friend. Thumbs up you guys for good services… Read Full Review

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★★★★★

“ my memorable birthday”

Written on: 04/12/2013 by ranjan350 (1 review written)

I have overall good experience with Tajonline site. I ordered a cake from their online site for my best friend living in Chennai. It took 8 days to reach the cake to my friend’s address. The cake was fresh and yummy as informed by my friend. Thumbs up you guys for good services… Read Full Review

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★★★★★

“Good experience with Tajonline”

Written on: 06/11/2013 by ram1985 (1 review written)

I have been sending accessories to my parents living in Uttar Pradesh. Earlier I tried few ecommerce sites to send gift items to my parents but most of them are very slow. I feel myself lucky to find tajonline as they have good shipping process with fast delivery. Apart from that this customer support is also nice. Regarding products, they sent exactly the same accessories that I order for. … Read Full Review

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★★★★★

“Good product with speedy delivery services ”

Written on: 02/07/2013 by suraj_kr (1 review written)

A big thanks to the Tajonline team who not only delivery the gifts (I order it for my cousin staying in indore city) but also send the fresh cake. I am working in Canada and place birthday cake for my cousin sister using their site. Price is fair as compare to other online sites but the credit goes to their good products… Read Full Review

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★★★★★

“Exact product as shown on site”

Written on: 28/06/2013 by Sonali123 (1 review written)

I order an ipod from tajonline for my brother who is staying in Ahmedabad. He received just after 6 days after placing the order and the best part about tajonline is they deliver the exact same color ipod that I selected. 5 out of 5 points to tajonline… Read Full Review

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