Britelite Windows Reviews - www.britelitewindows.co.uk
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“Avoid ”
Written on: 17/03/2021 by GretchenLarsen130 (1 review written)
We have had nothing but problems from start to finish. Faulty windows, holes covered up, damage to property. Our bay window has leaked twice since it was installed. It transpired they had attached a pelmet above the window which was not fit for purpose. On removing they pulled off my render. They put a temporary fix which they filled with cement and all over my window frame. They then sent a plasterer who stated it all required removing. They have refused and told me I could just paint it in. I… Read Full Review
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2
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“Avoid at all costs”
Written on: 22/01/2021
We chose Britelite to replace our windows and conservatory doors as we found the salesman to be helpful, responsive and not pushy. Unfortunately, the rest of the experience didn’t match up. The fitters did not arrive on the date booked and I had to chase to find out when they would be coming. To name just a few of the issues we had, some of the windows had the wrong colour handles from what we had ordered, one of the bathroom window panes had the wrong pattern, another window pane was too… Read Full Review
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1
1
“Initial Survey”
Written on: 03/12/2020 by Marsurv (1 review written)
After a very informative and, apparently, knowledgeable vitist from the company representative we were contacted by the appointed surveyor. His arrival was noted to be exactly on schedule and some hours were spent conducting the survey. We were very involved with the process; our opinions, requirements and observations were idcussed at length with the surveyor offering alternatives to requirements which were deemed to be inappropriate. The finished article, in the form of a copy of the survey… Read Full Review
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“Definatly recommend”
Written on: 23/09/2020 by Reginald456 (1 review written)
We had our conservatory and new base works installed by Britelite. This was not a straight forward installation as the garden needed digging back and a new retaining wall installed along with the conservatory. We can not recommend them highly enough for their companies, fitters, surveyors and salesman professional approach, efficiency and the end finished product. Absolutely superb… Read Full Review
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“Highly recommended! ”
Written on: 07/09/2020 by Sunita.Kaul (1 review written)
We had our windows replaced by an amazing gentleman from Britelite Windows. He was incredible from start to finish. His knowledge, professionalism and craftsmanship was clearly seen by his work. He fitted all 8 windows by himself in 2 days. My family and I cannot praise him enough. In addition to this, the salesman, was also very knowledgeable and really helped us chose the right windows for our home. Great Customer service ! Thank you ! Kind regards (West Byfleet)… Read Full Review
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“Windows did not fit, left holes in my house”
Written on: 21/01/2020 by Brooklynnl202 (1 review written)
The windows installed did not fit, the company just left me with holes in my house for 3 weeks until they installed new windows then wanted payment in full without offering any form of compensation. horrible company to deal with… Read Full Review
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2
6
“great job done”
Written on: 20/01/2020 by nssuthan (1 review written)
very clean, quality job done by friendly team… Read Full Review
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“Quality, Punctual, Value for money”
Written on: 20/01/2020 by Neavesy (1 review written)
We were very pleased with the whole service from start to finish. We would like to say a very big thank you to our fitters for an excellent installation, they were very clean, polite and professional. I have already recommended Britelite to family and friends. We love our new windows and front door… Read Full Review
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“Quick and Efficient”
Written on: 20/01/2020 by Graeme1960 (1 review written)
New door fitted in a couple of hours - quick, knowledgeable fitter and what a great difference it has made to the property not only in looks but also in draft illimination - would certainly recommend… Read Full Review
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“No hard sell, competitive pricing, great windows”
Written on: 19/01/2020 by JannyR84 (1 review written)
Having dealt with a number of window companies, from start to finish, Britelite has been by far the most professional. No hard sell, competitive pricing, clear communication, friendly and polite staff. The installation was efficient and tidy. A sight issue with one of our sandblasted panes of glass was sorted out quickly and a replacement part ordered and fitted as soon as it was available. Britelite offer interest free financing, making the windows more affordable. We have been… Read Full Review
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“Superb workmanship by britelite ”
Written on: 05/11/2019 by Robcafc (1 review written)
Very efficient from start to finish, absolutely superb finish and on time… Read Full Review
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“Fibreglass flat roof”
Written on: 01/11/2019 by dyorkie (1 review written)
The guys were great from start to finish. They kept me informed of everything they were doing as they went and the workmanship looks first class. I would certainly recommend Britelite for this type of work and would not hesitate to use them again… Read Full Review
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“Great new roof”
Written on: 31/10/2019 by Austindox (3 reviews written)
Very pleased with our new roof. The fitters worked wonders to avoid the rain and the whole job was completed cleanly, efficiently and to a very high standard. We had roof lights installed in our roof and they have brought so much more light into the rooms. The roof lights are well constructed and look great as well as being functional. The fibreglass finish has been expertly applied and the roof is robust and appealing to look at. Visible fixings are kept to a minimum and those that are on show… Read Full Review
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“Aftercare - what aftercare ????”
Written on: 04/10/2019 by Deangelol395 (1 review written)
We had bi fold doors fitted in May 2019. We quickly noticed issues and within a week the lock was faulty and the seals began falling off. We contacted the company who arranged for someone to inspect the doors. Following the inspection- Since June we have been waiting for the doors to be repaired. We have continually been told that the company are waiting for the parts and repair date is just being pushed back further and further. This was an expensive purchase and whilst the doors do look very… Read Full Review
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2
0
“After sales care”
Written on: 18/09/2019 by SusieTD (1 review written)
Had to recall Britelite for a replacement glass to my front bay window which previously installed by Britelite. Calls to service centre were dealt with a very friendly and helpful team. After sending photos to them the replacement window was ordered and has been installed today. Very friendly team of 2 guys replaced the window in under an hour. All I can say is that the whole experience for me has been dealt with in a very professional manner and I can't thank the whole team from start to… Read Full Review
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“Constant problems with them”
Written on: 08/09/2019 by TrevSpice (1 review written)
Ordered Windows from Britelitel 9 years ago Thought we ordered bay windows with window sill and paid them £5000.00 When the windows were installed there was no new window sill. When we contacted Britelitel they told us we had not paid for a new window sill We are still fighting them today We are starting to have trouble with the windows after their 10 year guarantee has expiired. First the beading around the Windows is starting to come away and now one of the upstairs window has jammed and… Read Full Review
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3
0
“Britelight took on a difficult job and did well.”
Written on: 10/08/2019 by EricBoi (1 review written)
Britelite took on the job of replacing windows in an old conservatory. The whole team were great, but we were most pleased with the fitters who coped with the slight settling of the old and made it look good as new. They left everything clean and tidy and we don't have to redecorate which we were anticipating. Thank you… Read Full Review
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1
0
“Conservatory instillation ”
Written on: 09/08/2019 by Barney3Belle (1 review written)
Excellent ,clean and tidy and very professional would recommend them for any of there services… Read Full Review
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“Recommended”
Written on: 31/07/2019 by Bennett1955 (1 review written)
Recommended to me. Team arrived early on installation day, were vey polite and kept me informed on what they were doing leaving the site clean and tidy once the job was completed. Everyone I dealt with was polite and efficient. … Read Full Review
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“Great job”
Written on: 28/07/2019 by Tweatherill (1 review written)
Very happy with the service I received from Britelite. All members of staff from the conservatory designer to the fitters were very professional. The conservatory itself is an amazing addition to our house. HIGHLY RECOMMEND… Read Full Review
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