Sentinel Car Park Reviews

★★★★★
4.8 / 5
99% of users recommend this
  • Ease of booking

  • Security

  • Value For Money

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Sentinel Car Park

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Latest Reviews

★★★★★

“Super at Sentinel”

Written on: 26/05/2019

We have used Sentinel previously, excellent service, well organised, professional, easy smooth process with good transfers to the airport 2 ladies travelling the drivers very helpful in lifting our cases on and off the bus with a smile on their faces Highly recommend Sentinel… Read Full Review

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★☆☆☆☆

“I have used your car park quite a few times .but this...”

Written on: 08/06/2018

I have used your car park quite a few times .but this last time 14 may till 24 may this year. and have to say I was disappointed on my return. I don't know where you parked my car but it was covered in what looked like chicken feathers and droppings had to wash it down as soon has I got home. not the service I have come to expect from you. disappointed… Read Full Review

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★★★★★

“Excellent service, highly recommend!”

Written on: 19/03/2018 by DebsC79 (1 review written)

Having researched options for parking at the airport I decided to book with Sentinel as they were cheaper than the LBA car parks. Having not used them before I was slightly apprehensive but found the whole service to be very efficient. Instructions were given for the whole process of arriving at Sentinel, dropping your keys in to reception, being transferred to the airport by bus, and the return journey back to picking up the car - all went very smoothly and quickly. We returned after a very… Read Full Review

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★★★★★

“Superb Service ”

Written on: 09/09/2017 by Sandersre347 (1 review written)

I have used Sentinel on four previous occasions so was more than happy to book for my latest holiday on 18 September. Due to illness I am unable to travel and after contacting Sentinel I was dealt with in an extremely professional manner by the person I dealt with the Managing Director.He quickly arranged for a full refund and I am now in a position to rebook for my rearranged holiday next year. I have only ever received first class service from this company and my latest experience only builds… Read Full Review

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★★★★★

“Efficient,friendly service ”

Written on: 17/08/2017 by Choccy860 (1 review written)

Booked at a great price. Simple process of parking car and taken straight to the airport. Bus was there when we landed and was on the road within 10 minutes of leaving terminal,no hanging around. Staff very friendly and helpful. Will use again for sure… Read Full Review

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★★★★★

“Superb-Professional Service ”

Written on: 21/07/2017 by MissAliTT (1 review written)

First time user and was slightly anxious about handing my keys over after reading/seeing on TV horror stories about carparking at airports, however Sentinel at Leeds/Bradford Airport provide an excellent professional service. Easy booking on line with all relevant information given . We arrived early hours of morning parked in the well sign posted arrival area-details checked-handed in keys- given a receipt/voucher -jumped on awaiting bus with help with cases from driver and were in the airport… Read Full Review

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★☆☆☆☆

“BEWARE MOVE YOUR CAR WHILST AWAY ON HOLS”

Written on: 14/06/2017 by stormtrooperyork (1 review written)

Not happy left keys was told had to due to safety reason ! Yet when away police called me 2 times saying the tracking device was activated due to someone attempting to start vehicle incorrectly, my car has an anti hijack device and is made difficult to start even with the key to avoid theft !.... No need to move it at all was parked in a safe place also when i returned to the car was parked at a wonky angle and had incurred a crease / fold in rear wing absolutely ridiculous service why move… Read Full Review

Bramleylad's Response to stormtrooperyork's Review

Written on: 18/10/2017

The reason for handing in your keys on arrival is because the car park deals with in excess of over 3000 vehicles & the arrival area only handles around 200 cars, cars are then taken to a holding car park around the rear of the office where they are parked for the duration you are away on holiday, then they are brought back around to the departure car park on the day of your return! As for a crease/fold in your rear wing I find that hard to believe as cars are photographed from all angles on your entry to the car park & if any damage was to occur this would be dealt with by the company. I've seen first hand how Sentinel operates & they are the most professional company I am aware of.

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★★★★★

“Excellent Service”

Written on: 19/10/2016 by 89Bowen (1 review written)

Fast Efficient service was provided by very friendly staff.No standing about waiting and within 15 mins of landing we was in our car on our way home. Would highly recommend Sentinel… Read Full Review

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★★★★☆

“Log in”

Written on: 18/10/2016 by Carmelom232 (1 review written)

Good people been using them for 8 years now they are the default when we fly from L & B Airport but they have the worst log in site I have ever found. Registered awhile ago but then flew from another airport and forgot the password, what a faff this is. I have booked my last two trips over the phone and sill been given the discount, thank you. But I decided to bottom this problem and started today to log in but found it insisted on a password which is fine when there is a button for if you have… Read Full Review

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★★★★★

“very, very quick, smooth and easy”

Written on: 09/08/2016 by gingermick11 (1 review written)

unlike the rest just use the best, very professional from start to finish, not like some places where drivers have a cig, have a chat to mates before dropping you off, their aim is quick quick quick, will use again next time at Leeds, (could have had another half hour in bed if I had known how quick they were.) … Read Full Review

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★★★★★

“excellent service ”

Written on: 01/07/2016 by Kellyshaw (1 review written)

Easy to use car park,all we had to do was drop the keys off at the reception get a receipt and a driver was called straight away to take us to the hotel which we didnt expect. On our return the bus was outside the airport as we came out and took us straight to the car park where the receptionist was ready and waiting with everyone's key that was arriving back which was a bonus as there was a few of us and we didn't have to queue at all, all in all an excellent service and I would recommend… Read Full Review

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★★★★★

“Excellent!”

Written on: 19/03/2016 by NathenHull9 (1 review written)

We always use Sentinel, so professional! No waiting! Excellent service!… Read Full Review

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★☆☆☆☆

“Humiliating, shocking. embarrassing.”

Written on: 25/10/2015 by 391Drew (1 review written)

I flew Tue 20th from Alicante at approx. 22:00hrs and was last to the bus. I am 78 years old, the floor of the "boot" was full and the driver told me to lift my golf carry bag on top of the cases. A height of about 5 ft. I refused saying I had a back problem. The driver then told me he had a shoulder problem, and how could I play golf with a bad back. Eventually he flung my clubs and case on to the bus as I went and sat down. When he got on he shouted to the rest of customers, pointed at… Read Full Review

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★☆☆☆☆

“Humiliating, embarrassing and never again.”

Written on: 23/10/2015 by Unhappydurham (1 review written)

Coming from ZB 1237 Alicante, I, a 78 year old man, was told by the driver to lift my golf carry-bag, about 3 stone, 5 ft on to the top of other luggage. I refused due to a back condition. The driver berated me and when he got on the bus shouted at me in front of about 8/10 other customers saying how could I play golf with a bad back when he couldn't. When I got off the bus the abuse continued with other passengers looking embarrassed and I was totally humiliated. I went into the office to… Read Full Review

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★☆☆☆☆

“No Reply to e-mails”

Written on: 01/10/2015 by harpeste (1 review written)

I made an e-mail complaint on the 26th. Sept. about my automatic light switch been turned to the OFF position ready for my homeward evening journey. I expected a reply from the manager, but nothing. If they don't have the courtesy to reply to customers complaints then I will not be using Sentinel again… Read Full Review

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★★★★★

“ Best I've ever used”

Written on: 10/09/2015 by ChestersMum (1 review written)

First time using parking at Leeds/Bradford so relied on reviews for parking recommendations and I wasn't disappointed. Easy to find, friendly staff especially bus drivers who help with your luggage, quick check in and even better check out service. Bus waiting at airport on return, much appreciated at 0230 hrs on a cold morning after a long flight. Can't recommend them highly enough… Read Full Review

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★★★☆☆

“Not enough staff”

Written on: 23/06/2015

The queue for dropping my car off at 0500 on the 13/06/15 was ridiculous. This was due to there being only 1 person dealing with checking in at what is obviously a very busy time of the day. The company know how many cars are going to be arriving is it to much to ask they have adequate staff on duty to deal with this… Read Full Review

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★★★★★

“First class treatment”

Written on: 31/01/2015 by dwooduk (1 review written)

Very professional, efficient and friendly service. We had an issue with a suitcase at the airport so we rang Sentinel who collected the case and put it back in our car excellent service. The staff were great certainly recommend without hesitation… Read Full Review

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★★★★★

“Professionals”

Written on: 14/09/2014

Excellent & professional service and will always use when flying form Leeds/Bradford, thank you for taking the 'stress' away from our travelling, the drop of service was speedy and our car was in view and waiting when we arrived to collect, I would HIGHLY recommend your services to anyone and everyone!… Read Full Review

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★★★★★

“Amazed at the fantastic service.”

Written on: 16/08/2014 by clarkja69 (3 reviews written)

We followed the directions provided and found Sentinel straight away, the site is exactly as described, high fences, barrier entrance and cameras everywhere. We parked the car and went into the office where two members of staff were waiting, gave our booking details while the other member of staff loaded the cases and within 5 minutes of arriving we were in a minibus on the way to Leeds Bradford airport. The driver dropped us right outside departures and told us to come back to the same place… Read Full Review

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