Fleetway Travel Reviews - www.fleetwaytravel.com

1 Connaught Place, London, W2 2ET
★★★★★
4.6 / 5
98% of users recommend this

Description (provided by business)

We’ve been in the travel industry for over 40 years, and with experience comes insight. We've been tailoring holidays to inspire and delight you, based upon what we know you are looking for and what's important when you travel, whether short or long haul, weekend breaks or for your main summer holiday, We’ve learned about the things that make you smile and the things that make you cry, so we can get every last detail right when helping you decide on your next holiday. We know that holidays can sometimes be a hassle to plan. We’re here to take that hassle away, so it's easier for you to make up your mind. We’ll do the hard work for you, leaving you to get excited about all those things you want to do when you’re away.
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Latest Reviews

★★★★★

“Booking the holiday was straight forward”

Written on: 24/02/2018 by Slapup (1 review written)

I was a little apprehensive about booking a holiday with a internet company I had never heard of. I was relieved when all the relevant documentation was issued on the completion of my booking. the Fleetway representative who took my booking was very helpful. The transfer arrangements between the airport in Madeira and our hotel were excellent the instructions given in the Fleetway documentation were clear we only had to wait for a few minutes for our minibus to arrive. The description of the… Read Full Review

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★★★★☆

“Relaxing holiday experience”

Written on: 24/02/2018 by LexiCorcoran138 (1 review written)

After returning form a relaxing holiday, some points for consideration. The booking process went smoothly and the documentation was comprehensive. However, the dates for the driver pickup from and to the airport were incorrect. We did not spot this on review of the documentation but were alerted to it by an sms from the driver company (excellent service). This was quickly amended. The airport check in could have been done on line. I had queried this beforehand but was told it was not possible… Read Full Review

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★★★★☆

“Thank you for this very good deal of London holiday...”

Written on: 24/02/2018 by Dominguezfi278 (1 review written)

Thank you for this very good deal of London holiday trip. It was very good everything especially the hotel. The only thing that went bad is the Norwegian airlines, we did not know that in our airfare, meals is not included, we found out only at the check in only because we asked. The negative comment is for the airlines, because they are not generous, even at least a complimentary drinks to all passengers… Read Full Review

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★★★★☆

“Great Trip Great Price”

Written on: 23/02/2018 by PaulaFrank (1 review written)

First i will explain the 4 stars. This trip was wonderful from the initial phone agent to the return home. Travel info arrived to my email. Flight was on a cheap airline (1 carry on only or pay extra, no snacks,etc) but it was a smooth and comfortable ride. I learned to pack light. The hotel was beautiful. 7 minutes from train which was the gateway yo the city. Why not 5 stars? The price was not as promised. They charged me more because the hotel they posted was full. I ended up paying an… Read Full Review

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★★★★★

“Great value break in Vienna”

Written on: 23/02/2018 by Jaylen134 (1 review written)

Thias was an excellently organised short break. The hotel is just a few minutes walk from the route 2 Vienna airport bus stop and easily found. The hotel itself is very comfortable with an excellent choice for breakfast. Vienna has more or less everything and the historic centre is a 10 minute walk from the hotel… Read Full Review

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★★★☆☆

“exceptionally good value”

Written on: 22/02/2018 by gladallover (1 review written)

Fleetway provide good service and value. Hotel T10 was clean, warm,breakfast was good and staff were friendly and helpful. Reception closed at 4.00pm so when we arrived around 9.00pm we knew that we would need to use the door code that Fleetway had provided, sadly the code didn't work but luckily another guest let us in. It seemed that several guests had had the same problem, maybe your system needs reviewing. The other area which was disappointing was the performance of Gray Line, our… Read Full Review

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★★★★☆

“Good”

Written on: 22/02/2018 by TOUR1 (1 review written)

Flight and hotel were very good. Worst part of trip was the tour we booked through you to Windsor Castle, Stonehenge and Oxford. We had to contact you twice to obtain our tour vouchers only to discover that they did not give us any information as to where to meet at Victoria Station and did not include the tickets into Windsor or Stonehenge. The bus station was very crowded and did not include information about tours. Compounding the problem was that our vouchers told us to arrive at… Read Full Review

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★★★★☆

“overall pleasantly surprised”

Written on: 22/02/2018

first time i've booked with fleetway, some of their reviews were dodgy, but my experience was fine...agent assigned was responsive and helpful, as were random agents on subsequent calls... i did learn to be more buyer beware though, as terms of the flight info were lacking from both fleetway and norwegian air, specifically in terms of carry-on weight limits and food service options. but, live and learn, and armed with this knowledge i would use both again… Read Full Review

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★★★★★

“Top notch service ”

Written on: 22/02/2018 by Diamondq5 (1 review written)

Service second to none...would highly recommend Fleetway Travel for those looking for attention to detail and excellent service. Absolutely Fleetway travel rates 5 out of 5 stars… Read Full Review

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★★★★☆

“London-Barcelona trip”

Written on: 22/02/2018 by Archer1981 (1 review written)

The hotels and flights worked very well. It was easy to deal with Fleetway travel… Read Full Review

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★★★★★

“friendly and helpfull”

Written on: 21/02/2018 by peelie (1 review written)

fast friendly and efficient booking and trouble free communication and documentation… Read Full Review

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★★★★★

“Wonderful ”

Written on: 21/02/2018 by Burnsah54 (1 review written)

O can just say one thing I LOVED, I really recommend you guys. Easy, fast, profissional and you can trust… Read Full Review

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★★★★★

“Great holiday!”

Written on: 21/02/2018 by magjul (1 review written)

Perfect organisation of a 3-venue holiday. Communication before departure was very good indeed but we did identify that one travel voucher had not been emailed to us - a 2 minute phone to Fleetway office resulted in the missing documentation being emailed within seconds. Every taxi, transfer, excursion and add-on was where and when it should have been. Hotels, (Bangkok, Phuket and Krabi), were all excellent - one point though... after an 16 hour journey, we arrived at the Bangkok hotel at 7… Read Full Review

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★★★★★

“Beyond my expectations!”

Written on: 20/02/2018 by EugenePhilipM (1 review written)

Saw a deal on travelzoo.com and it led me to fleetway. You can book online, so I had to call. The process of booking was bad, and person I dealt with was very pleasant and professional. Pretty easy and painless. As for the flight to Iceland, I thought I was automatically going to take icelandair, but to my surprise she booked us on WOW air. I never heard of them so I did some research. Apparently WOW air was like the Icelandic version of Spirit Air. Probably explains why the flight was… Read Full Review

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★★★★★

“Iceland, Northern lights and more.”

Written on: 20/02/2018 by zoCorbett110 (1 review written)

Not knowing much about Iceland I let the agent do all the booking. Fantastic results,he made all the tours seamless and perfect timing for a fantastic 4 days and three nights. WOW airlines and Greyline tours were wonderful… Read Full Review

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★★★★☆

“An excellent break of sun, sand and sea”

Written on: 19/02/2018 by kmowbray59 (1 review written)

An excellent resort. Very good hotel with beautifully maintained gardens and lovely, friendly staff. Hotel going through some refurbishment/upgrade but it does not detract or affect the enjoyment. Large, well maintained room. Excellent choice of five different a la carte restaurants in the evening as well as the in-house buffet. Lovely breakfast terrace setting. Spa on site and a bonus that you can use the sister hotel across the road. Good snorkelling off the hotel beach. Only criticisms… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/02/2018 by BobbcvgvfgbcvyH (1 review written)

Brilliant holiday excellent service and help from all at Fleetway Travel. Would definitely use them again.Hotel was amazing, lovely rooms, food and facilities. … Read Full Review

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★★★★★

“A very smooth process”

Written on: 19/02/2018 by Loomis407 (1 review written)

When booking the girl was very efficient and helpful. There was a lot of paperwork sent by email . Texts were sent informing us about the travel arrangements which all went very well. Hotel was central and offered good accommodation and very friendly and helpful staff… Read Full Review

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★★★★☆

“Trip to Granada”

Written on: 19/02/2018

Great service from Fleetway ,everything went according to plan & very smoothly. The hotel was a little disappointing (The Granada Palace). Very impressive on first impression but rooms were rather tired & lacked some attention to detail… Read Full Review

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★★★★★

“Easy booking experience and kept informed”

Written on: 18/02/2018 by philnormandy (1 review written)

Helpful staff and very good experience booking over the phone. Will definitely use Fleetway Travel again… Read Full Review

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