I wish I had read the reviews before I made a purchase from Laskys. I purchased a oven early October an given a delivery date mid November, when the appliance didn,t arrive I phoned their costomer service only to be told they sorced the oven from comets and now would not receave it, I thought Laskys had warehouse,s with own stock, it would appear they are only agents, I found their c/service unhelpful I will certainly not give them my custom in future, I have learnt a lesson from this event only to deal with online shops that hold their own stock

Having purchaed a samsung laptop from Laskys online, I waited a week for delivery. After missing the delivery date by 3 days, I called customer service. They said it was in the hands of the courier. Still not received. I'm calling them tomorrow to request a refund, not looking forward to that process at all as I know it will most probably be a long winded one!

I will start by saying I have not shopped at Laskys since, and never will again. In fact I have warned people I know against spending money with them and comet. I tried to order my boyfriend a netbook from their website, it was on offer at a good price and said that they had some in stock. However when I tried to purchase it the website had a fault, so I had to wait till the next day. In the morning I tried ordering by phone. I got through to the call centre, which was so noisey me and the customer service adviser could barely hear each other, which in part I think did not help with how the conversation progressed. After going over and over and OVER the details, the customer service adviser placed my order, stating that they had them in stock and that it would be delivered, brilliant! Sounds good, they are about to take my money, but its twice the price! No,no I say, its supposed to be this much. To which the advisor says, "Oh no! I put in the wrong colour, sorry." So I wait another 15 minutes while they restart the order. Only to then tell me, that the one I want is no longer in stock. Great! So I asked, "so do you know when you will get some in? It's a birthday present." They tell me they cant say when they will be. So I am a bit worried and ask "but your company will be ordering some more?" they reply they cant tell me exactly what date they will come in, "so does this mean that your company are trying to get some back in stock?" again they tell me they can't tell me what day they will come in. Totally not answering the question but what ever. I should have stopped bothering then, the man was unhelpful, kept getting my name and order wrong, but the price seemed so good, so I placed the order. (time spent on phone 45+ minutes) And waited, and waited, and waited, the birthday was coming up so finally after hearing nothing I called up their customer services. When I finally got though, they got my name horribly wrong (despite me spelling it 3 times down the phone), why they thought my name could possibly be a swear word I don't know. They also told me that they weren't getting any more in and that they would give me a refund. Brilliant! Why they couldn't have contacted me to tell me this I don't know, instead they held onto my money for a month and a half until I contacted them! In the end I had to shop else where and didn't get the money back into my account in time to buy a netbook prior to his birthday. Waste of time and effort,customer services were rude, didn't care and didn't listen to any thing I had to say.

HI ALL ORDERED OVER £1000 POUNDS OF GOODS END OF JUNE WAS TOLD DELIVERY WOULD B ON 16/7/2012 STAYED IN ALL DAY NO SHOW NO PHONE CALL NOTHING AS I TOOK DAY OF WORK MY SAVINGS ON PRODUCTS WAS NOTHING I MIGHT AS WELL BOUGHT FROM LOCAL STORES AFTERCARE ABSOLUTLY RUBBISH DONT TOUCH WITH A BARGE POLE

I boughta brand new LG Washer/Dryer off Laskys last October which cost me £742.00 in total and was a top of the range LG Washer/Dryer. By April of this year 2012 the tumble dryer side of it was taking 4 hours to dry 2 towels! I emailed and rang up Laskys only to be told that LG have taken over the servicing contracts now and to ring LG. I subsequently did this and LG sent out an engineer who told me that on this particular model of washer/dryer the tumble dryers have a fault whereby the fluff gets caught up round the motors hence rendering the tumble dryer pretty much useless, but the engineer went away and ordered new parts in the hope that this might cure the problem. I was not happy with this and rang up Laskys and read them the 1979 "Sales of Goods Act" whereby good have to be Fit for Purpose etc. They told me that they don't care about the "Sale of Goods Act" and to refer back to LG!! I advised them that the duty of care is with the supplier and not the manufacturer but once again they did not care. I am disabled and cannot get out to hang washing out up the garden. I have been advised by LG in the meantime that the parts are coming from Korea and will take 10 days to get here so here I am with a broken down LG Washer/Dryer I cannot use that smells of burning when I use it that Laskys don't care about. I have asked for a replacement as I am a vulnerable person but once again they told me to go forth and multiply NICE huh? do not what ever you do buy off this company as clearly they do not care for their customers at all.

Laskys just use product codes, not names. EG a Gaggia Brera is known as a Gaggia R19833/70. This makes it difficult to check you're getting the right item. When I came to Laskys from Nectar E Shops I thought I was ordering a Gaggia Brera but Nectar got it wrong - they had the code for a Unica (R19933/70), which was what Laskys sent. Laskys told me to ask Nectar for a carriage refund. They are linked to Nectar and should sort it out with Nectar for the sake of good customer relations.

Although Laskys said it would take a week for delivery, it ended up taking nearly 4 weeks. I was contacted soon after I ordered and paid for the machine and told the bad news, why did they let me put the order through in the first place? I have tried leaving a review twice, but I expect because it is not a favourable one, it's not been added. I will not be using them again.

Comet messed up my order so went to Lasky's - good price and free delivery. Stayed in all day waiting for delivery of my elderly mum's birthday present - phoned at 5pm - told it had been damaged. Bloke in call centre rescheduled and promised delivery on Monday 8-12 - having missed her birthday. Called 11am - delivery stuck in system - and promised that it would be delivered 8-12 Tuesday and I would be called if any problem. Called 9am today to check all was OK - NO IT IS NOT ... still no delivery so have cancelled order and mum is still awaiting her birthday present. No contact at all from anyone. Doesn't anyone want my business in these hard times !! NO stock locally or would have collected myself - Have now ordered from Amazon and in the meantime the price is £50 less !!

Ordered a dishwasher, and chose premium delivery so that it is delivered on that weekend. It duly arrived without further hassle. Can't really ask for more except for the premium delivery charge to be slightly lower. :-)

We were very disappointed with the delivery service from Laskys. The first item was not even delivered to our house but taken straight to the nearest post office. We waited all day for it and the doorbell was in working order and if they did attempt to deliver as they claimed then why did they not leave a note to state that the item has been taken to the nearest post office ????? We waited all day for the other item and called them twice near the end of the day to find out if they will deliver and was told that they are running late but then we got a phone call at 8pm to say that they had run out of time and will not be delivering today and that we have to call their office the next day to get another delivery date - the cheek of them. Service is very poor and will not be purchasing from them again and will not be recommending them either !!!!!!!!