Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96.3% of users recommend this
  • Value For Money

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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★★

“job well done”

Written on: 14/08/2018 by kmBuckley63 (1 review written)

The installers were here right on time, as promised and worked all thru the day without a break except for when they were having some tea we provided. They did an excellent job, and helped us out by putting the wooden floor in the porch that had been there before, saving my partner from having to do it. They explained everything about how the door worked for the porch and left the job site tidy… Read Full Review

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★★★★★

“A company you can trust”

Written on: 13/08/2018 by Chelsea244 (1 review written)

I have previously had numerous bad experiences with various companies trying to sell me home improvements, however I am 100% satisfied with crystal windows. They are not the cheapest of companies who offer double glazing but you get what you pay for and the quality of the windows is excellent. a company who have managed to recreate sash windows to look v similar to the originals. I was very satisfied with the installation men who were, polite, helpful and reliable. The only thing I didn;t… Read Full Review

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★★★★★

“Clean and efficient fitting”

Written on: 13/08/2018

We had neighbours who used Crystal before and were very impressed by their work. We were happy that the price was competitive and the fitting went without hitches. There were a few minor finishing issues which are booked in to be addressed, but otherwise a stress free experience which has provided us with much quieter and better insulated rooms… Read Full Review

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★★★★★

“replacement of windows and patio door”

Written on: 08/08/2018 by mirzaaf (1 review written)

excellent customer care, great services, professional, efficient and friendly installation team, in the end fantastic timing. thank you guys for the good job. i highly recommend this company… Read Full Review

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★★★☆☆

“Bay window downstairs Upstairs front”

Written on: 07/08/2018 by RayB697 (1 review written)

As you would expect the sales pitch was pretty sharp with a few incentives, the fitters were ok did their job and left the work areas in a clean and tidy condition. After two days we found that one of the downstairs windows was getting increasingly difficult to lock, after much wrangling a man was sent to deal with the issue, lubrication didn't help, on further examination I found that the window frame was not true and that the window did not fit snugly at the top and that the top bolt would… Read Full Review

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★★★★★

“Marvellous efficient installation”

Written on: 06/08/2018 by Sparkle5 (1 review written)

The team arrived and began the installation work immediately. All worked like clockwork. They returned the next day to install another window all again working like clockwork. Cleaned up well, after finishing the job. Will definitely recommend Crystal Windows… Read Full Review

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★★★★★

“Good Workmanship”

Written on: 02/08/2018 by umDickson303 (1 review written)

I had three new windows installed and the installers arrived very punctually. They were most professional and they left my property very clean and tidy. Beautiful fitting windows and good working locks… Read Full Review

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★★★★★

“Rooftec Conservatory Panels”

Written on: 02/08/2018

After considerable time investigating different solutions to make our conservatory liveable, having recorded temperatures of 40 degrees and over with the polycarbonate roof over the heat wave, we decided on having Rooftec panels fitted. What a difference, we now have a ROOM in which we can sit in during the day with temperature difference of 4 degrees between main house and conservatory. We are very happy that we decided to go this route. The fitters did an excellent job, very thorough, polite… Read Full Review

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★★★★★

“good looking windows”

Written on: 01/08/2018 by upintheair (1 review written)

we are very pleased with our windows and doors,the men who did the fitting were excellent,there was no mess when they finished.the job was done in the specified time.we are very pleased with the quality of the front door,especially the locking system also the look of the windows.if we were to move we would definitely choose you again… Read Full Review

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★★★★★

“Noticed Some Admiring Glances!”

Written on: 30/07/2018 by DameJanet92 (1 review written)

It is a real pleasure to be able to send positive feedback regarding the installation of windows by Crystal. From the initial visit to discuss wants and needs when I was given all the information I needed to make my decision, through the appointment to measure and finalise things and answer any outstanding queries,to the actual installation, everything went swimmingly. I was informed of things at every stage and installers went the extra mile in pointing things out to me that needed decision or… Read Full Review

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★★★★★

“Fab Windows”

Written on: 29/07/2018 by Dorian296 (1 review written)

Great service from initial order to fitting. So pleased with the final product it has transformed our house. The fitters were polite and did an excellent job. I would definitely recommend Crystal… Read Full Review

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★★★★☆

“New front door”

Written on: 26/07/2018 by Jaslene24 (1 review written)

Very good service from start to finish. Door was as expected, they were able to use the cat flap I'd already bought and fitted it for me. The installer turned up early and was finished within a few hours. He was neat and tidy. My only criticism is his taste in music and that he didn't ask if it was ok for him to have his radio on, I was working from home so was a bit distracting, apart from that I am happy with my new door… Read Full Review

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★★★★★

“Quick, Clean and Tidy”

Written on: 24/07/2018 by Slater147 (1 review written)

Two workers arrived as planned and got to work straight away. They were both courteous. I had already been advised the job would take one, possibly two days and they had to come back for a second day to fit french doors, Tidied up after each day's work and I was well pleased with their work. It's only been a week since they were fitted and no problems have come to light yet and hopefully never will. I love my new windows… Read Full Review

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★★★★★

“Fantastic service, great door”

Written on: 24/07/2018

I was slightly hesitant to place our order with Crystal Windows as I though the price quoted was fairly high. However, I am glad that I decided to place the order. From start to finish the job was carried out with no fuss, was extremely neat and our fitter was very helpful and polite whilst answering some of our questions. All in all a great service and I would not hesitate to recommend Crystal Windows. Just wish it was a little less expensive… Read Full Review

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★★★★★

“Great experience and service”

Written on: 22/07/2018 by Lopezuj277 (1 review written)

Really great service. The sales rep provided am outstanding service and made sure we were happy with our choices. New door and front window got fitted within 2 weeks from appointment. Great service from all involved… Read Full Review

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★☆☆☆☆

“Avoid st all cost”

Written on: 22/07/2018 by Hbarreh (1 review written)

Met the salesman at my local B&Q who gave me an appointment to say someone will call at 9:15 . Got the call and an appointment was made for 12:00pm after my husband rejigged his shift. 30 minutes to the appointment I get a call to say the person coming has called in sick! It beggars belief that someone would call in sick nearer the appointed time! This is the secon incident with your company but wanted to give benefit of the doubt. How wrong I was. Omnishambles springs to mind and will… Read Full Review

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★★★★☆

“Patio doors and window”

Written on: 20/07/2018 by Brooks198 (1 review written)

Lovely product happy with them but was not cleaned very well and there is a mark between the glass. Waiting on a new panel of glass to be installed on 1st aug then I am really happy… Read Full Review

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★★★★★

“My Crystal windows”

Written on: 20/07/2018 by FernandaEnglish (1 review written)

I recently had my Windows fitted and I am very happy with the result, they look great and I also have the peace of mind that they are safe and secure. The workmen were very polite and consensus… Read Full Review

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★★★★★

“Beyond my expectations!”

Written on: 18/07/2018

I was rather sceptical of using Crystal as didn't think the products suited my needs. The salesperson called round and showed us the quality of the products - I had previously thought products shabby plastic and not nice to look at. The windows and doors selected are light oak and have completely transformed the look of the house. We have already had passing comments of how nice the windows look - it certainly gives more 'kerb appeal' compared to the tired, worn out double glazing we… Read Full Review

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★★★★★

“Great job done!”

Written on: 18/07/2018 by knHewitt258 (1 review written)

We were very pleased with the back door put in by Crystal last week. The process was straightforward and quick.The door and side window look great and are very secure. The work was completed with a minimum of fuss and the installer tidied up well afterwards. The staff were pleasant to deal with and knowledgeable about the product. We would definitely use them again… Read Full Review

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