Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96.4% of users recommend this
  • Value For Money

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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★☆

“Very efficient ”

Written on: 18/01/2019 by Bevroper42 (1 review written)

Look really good only concern stil ger a lot of condensation wondered if this was normal, the noise levels are on pleased overall… Read Full Review

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★★★★★

“Great Service”

Written on: 18/01/2019

From start to finish the representatives at Crystal were excellent. Everything was explained clearly and there were plenty of options not only for the door design but payment options too. After the initial visit from the sales rep the door was fitted within 2 weeks. Great turn around time. The gentleman that came to for the door arrived early, was extremely pleasant, was thorough and very very tidy! No mess at all. Love my new door and would highly recommend Crystal to anyone… Read Full Review

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★★★★★

“We are very happy with the quality of the windows and...”

Written on: 16/01/2019

We are very happy with the quality of the windows and the end result. The fitters were all very polite and happy and acted professionally and did an excellent job fitting the windows and making good.... there realy was almost nothing to do after they left. They didn't stop and made sure everything was covered before they started work. They left it clean and tidy and made sure we were happy before they left. Very happy and pleased customers. Thank you crystal team and not forgetting the… Read Full Review

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★★★★★

“Best company ever used”

Written on: 16/01/2019 by Luciano307 (1 review written)

We found this company purely by chance when we come across a company stand at Homebase, just after we had decided to get a new front door.The guy from the company came to see us within days, showed us their product, explaining and answering our questions very well. The quote he gave us was quite high, but, subsequently, a more reasonable deal as struck. This was in line with other quotes we got, but was a superior product. The surveyor who came to finalise what we wanted was very helpful and… Read Full Review

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★☆☆☆☆

“Didn't do job properly”

Written on: 16/01/2019 by JamesMorrisUK (1 review written)

I had my front bay window replaced by Crystal Windows less than ten years ago, but they didn't shore up the bay above so it's caused subsidence, and now I'm going to have to have the window replaced before the top bay falls out. Nice one Crystal. Total charlatans… Read Full Review

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★★★★☆

“crystals front door replacement”

Written on: 16/01/2019 by Manningal362 (1 review written)

The person who fitted the door was very professional and was extra careful and considerate of my elderly disabled mother. The guarantee and the service provide by Crystal is second to non. we are very happy with it and would gladly recommend them… Read Full Review

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★★★★☆

“Good service”

Written on: 16/01/2019 by Imran876 (1 review written)

I had the whole house completed, Back and front. Prior to the fitting day i was told there would be 2 teams coming to install and that it would be a 1 day job. Only 1 team turned up and in total it took 2 whole days, which was an inconvenience for me. Other then that, the work carried out and the fitters themselves were extremely professional, pleasent and polite. The end product is faultless, i am extremely happy with my windows, and the look, but just felt a bit let down with being told it… Read Full Review

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★★★★★

“Crystal Windows all the time!!!”

Written on: 15/01/2019 by Anjoannou (1 review written)

Have used Crystal Windows before and so pleased with work I would not use anyone else. Would highly recommend. Materials used are of good quality, excellent finish and knowledgeable staff right from start to finish of job. Sales reps not pushy at all From start to finish from initial enquiry it took three weeks ....... brilliant!!!! … Read Full Review

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★★★★★

“Jill's review”

Written on: 11/01/2019 by ZacheryFry (1 review written)

The fitters were on time, polite and friendly. They tidied up afterwards and completed a very tidy job. I was supposed to have scaffolding put up the day before but this didn't materialise. I phoned up and was told this would be sorted but when the fitters arrived they decided that they didn't need the scaffolding… Read Full Review

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★★★★★

“Highly recommended for a well made product.”

Written on: 11/01/2019 by Gallegos115 (1 review written)

Right from the initial meeting to discuss options all staff were polite, friendly and efficient. Each phase of the installation took place on the dates agreed with neat installation and everything cleared up afterwards. One small window was identified as faulty by the installers with a replacement sourced and installed within 24hrs… Read Full Review

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★★★★★

“Very Satisfied customer”

Written on: 11/01/2019

From receiving the quote for my windows and them being fitted less then a month later nothing could have been improved upon. They were fitted in 1 day with the result exceeding my expectations. Have even noticed the passing traffic is quieter. Do not think could improve on service in anyway. Would highly recommend Crystal… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 11/01/2019 by Aleena406 (1 review written)

The person I dealt with was extremely helpful and friendful. Everything was done adjusted and suited to our needs. I would highly recommend… Read Full Review

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★★★★★

“All good”

Written on: 11/01/2019 by GRW1 (1 review written)

So far I am very happy with the windows, the speed on which they were installed and the quick avaliability to have the windows replaced. The windows look nice and so far no problems at all. I'm. Happy with the windows… Read Full Review

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★★★★★

“I would use these guys again.”

Written on: 10/01/2019 by FrankPF (1 review written)

We approached four well known companies to price our new back door including Crystal. Crystal were not the cheapest but the advice given by the sales rep and the surveyor were excellent. I spent some time reading all of the conditions and was shocked at some of the things that were not covered by the other companies. We went with Crystal and I am impressed by the product and the standard of installation. I would definitely use them again… Read Full Review

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★★★★☆

“Crystal windows service”

Written on: 10/01/2019

Overall happy with the installation team and quality of the windows. A few errors made but rectified by Crystal windows. Could have been smoother but overall product and service good. Price quoted originally very high so make sure you haggle a bit… Read Full Review

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★★★★☆

“Very happy customers!”

Written on: 08/01/2019

We found that the sales adviser was very helpful and informative. They showed us a good range of front doors that we were after and able to help us based on what we were looking for. Once we went ahead with the sale, the surveyor was booked in very quickly and was very efficient when they arrived. They asked us just how we wanted the door to be with included in the price extras. On the day of the fitting, the installer was very good and tidy. We were so happy with the final result and we got… Read Full Review

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★★★★★

“Excellent work and good customer service ”

Written on: 05/01/2019

We were very impressed with the work for our new front door with Crystal. Our fitter was very polite and tidy all day. He was very knowledgeable when I asked him a few questions and the door has really made the front of the house look amazing! They have a bit of an old school tactic of pricing the job high then dropping it to make you feel like you got a good deal which I didn’t like. However we were happy with what we paid in the end and the level of finish is great and worth the bartering… Read Full Review

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★★★★☆

“Recommended but be thorough and ask questions...”

Written on: 05/01/2019 by Anmol_Kalsi (1 review written)

1. Salesperson: friendly and knowledgeable but unable to offer the best price. Started the quote for 6 casement UPVc windows (Width x height: 1 x 1600mm x 1400mm; 2 x 1500mm x 1100mm; 2 x 1000mm x 1100mm, and 1 x 500mm x 11100mm), plus 1 half arched composite door) at something like £8,200 and went down to £7,000 if we signed up on the day. We didn't know this was a common tactic and felt that was a reasonable discount. However, the next day, felt we had overpaid. Phoned up the salesperson… Read Full Review

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★★★★★

“Westfield House Annexe.”

Written on: 03/01/2019

Very efficient, friendly and competent staff that guided you through the whole installation process with ease and enthusiasm. Ensured that very little disruption and mess was made during the install and took care and pride in their work. From the initial enquiry, to the surveyor and the installers, the whole process ran smoothly. The final results speak for themselves as the quality of the product matched with the quality of the installation, transforms the whole outlook of the house. The final… Read Full Review

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★★★★★

“VERY PROFESSIONAL JOB”

Written on: 23/12/2018

Windows and doors fitted by two very experienced guys, they were very efficient and made sure there was minimal damage to the interior walls, which I was concerned about. One window was manufactured incorrectly and was rectified quickly with a replacement being fitted the following day. Very pleased with the quality of the windows and doors, they replaced our old hardwood frames and aluminium windows and feel very solid for UPVC. Having no more condensation to mop up is a pleasure. The whole… Read Full Review

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