Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96% of users recommend this
  • Value For Money

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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★★

“Friendly and Professional ”

Written on: 24/01/2020 by johnandjackie (1 review written)

The team arrived promptly at 8.30 am. They were well briefed and also took notice of my queries and questions. They were very attentive of my partial disability and helpful in many ways. They were professional and tidy in their work and they were very friendly. I cannot fault them in any way and totally recommend them… Read Full Review

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★★★★★

“Front Door installation”

Written on: 22/01/2020 by Flanagansb1967 (1 review written)

Excellent service from initial website query through to installation and aftercare. Site visit booked quickly and salesman ran through the options but did not recommend a certain product rather explaining the advantages each offered. Pricing structure was clear with two options - now or six month fixed option. The differential was less than 10% so offered an incentive but not at the level where it felt the decision to proceed was pressured. The follow up measurement visit was arranged in… Read Full Review

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★★★★☆

“Good workmanship ”

Written on: 22/01/2020

The people I spoke to in person and on the phone were very easy to speak to and the quote and arrangements of installation was quick. On the day of my doors and windows being fitted, two men arrived nice and early to start the first of 2 days work. They were very polite and worked quickly. Unlike many others, they were very tidy and took care to leave the house as they found it after the first day. They did a good job of installing good quality windows. I would recommend Crystal to friends… Read Full Review

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★★★★★

“Arches Front Door Pirch”

Written on: 22/01/2020 by Doddsey (1 review written)

I absolutely love my porch door. The design was straight forward and recommendations made where necessary. The gentlemen who came to measure and help design the porch went beyond the call of duty to assist us and were honest and friendly. Every time I open my front door I simply love the space that has been created and the way the design has improved the look of the front of the property. Everyone who visits has commented on the porch and we have a lot of visitors due to the number of carers… Read Full Review

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★★★★★

“Couldn’t be happier!”

Written on: 22/01/2020 by Our-first-home (1 review written)

After buying our first house we knew we had to replace the windows and doors as they were the original wooden ones installed in the 80’s and were falling apart. Being our first home we were nervous as to what to expect having the windows and doors replaced and what the cost would be. We asked for a quote from 4 different companies and found that after some nogotiating crystal windows was the cheapest but still had a very good customer review base. After some consideration we Fortunately… Read Full Review

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★☆☆☆☆

“Worst decision of my life”

Written on: 21/01/2020 by Nicholsbw8 (1 review written)

Do not let this company into your home, they employ salesmen who are inappropriate and I felt so uncomfortable in my own home, the rep stank of smoke and made so many racist comments I could not wait to get him out of my house. He tried to pressure sell to me after I had already said I wanted 3 quotes and then to top it all off he used my bathroom and made a mess everywhere. disgraceful company… Read Full Review

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★★★★★

“New Front Door Anchor Road”

Written on: 17/01/2020 by Gleasonmh467 (1 review written)

I used Crystal Windows a few years ago for my window installation so when I needed a new front door I contacted them again. It was a very good decision. I am very happy with the quality of the work and the chap who installed was very prompt and very efficient. I am very happy with it… Read Full Review

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★★★★★

“Job well done!!!”

Written on: 16/01/2020 by Mamja (1 review written)

Crystal Window was recommended by a friend and I was not disappointed. They were very professional and friendly from the first one that came to discuss our options to the surveyor and door fitters. The fitters arrived on time and let the place clean and tidy. Everything was explained properly. The doors are strong and secure. I am very happy with the job done and would surely recommend. The staff on the phone were also very profound helpful when I called. Thank you all for a job well done… Read Full Review

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★★★★★

“Fantastic service and result looks great”

Written on: 16/01/2020 by Ljh172 (1 review written)

We had new windows and front door installed. The service we received was great from start to finish. The installers were polite and friendly and very tidy. They used initiative and suggested useful changes. I couldn't have asked for better. They all look great so far. The scaffolding was removed within 24 hours. With a 10 year guarantee I have no complaints so far… Read Full Review

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★★★★★

“Three windows fitted to the front of the house”

Written on: 15/01/2020 by Tylers2 (1 review written)

I had three new windows fitted to the front of my house, including a large bay window on the ground floor. The windows were all fitted in one day as there were 4 men working on them. The scaffolding was put up early in the morning and the men from Crystal arrived while it was being put up. They put dust sheets down in both rooms. They removed the old wooden windows carefully so as not to damage the plasterwork. They made a good job of fitting the new windows and they make the house look much… Read Full Review

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★★★★★

“Good team work, tidy and very respectful ”

Written on: 14/01/2020 by Fitzpatrickrm182 (1 review written)

I am very impressed and happy with my new door and windows which was fitted last week. The team was good and respectful, looked after the place by keeping it tidy and clearing all their messy and explained everything they were doing to me. When they finished, they took me round to show me what they have done and how to use the door lock and the windows. I couldn't thank them enough and they were professional through out, they were even asking for permission to use the toilet, despite spending… Read Full Review

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★★★★☆

“No more noise or drafts! ”

Written on: 10/01/2020 by Rogelio1966 (1 review written)

Great service from the Crystal fitters; friendly, on time and super tidy! Can’t believe the difference my new windows have made...no more drafts or noise from the street!… Read Full Review

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★★★★★

“Replacement Windows Romford”

Written on: 10/01/2020 by Sentinel_Steam (1 review written)

We have used Crystal Windows before, and have always been delighted with their replacement doors and windows. This time they have replaced the remaining section of original (1930's) timber windows and french windows. The work was up to their usual high standard. The team arrived at the time arranged, were pleasant, courteous, and hard working. The project included replacement of toplight leaded glass windows. The originals have been replaced with double glazed substitutes which capture the… Read Full Review

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★★★★★

“Windows, Patio door and front door”

Written on: 09/01/2020 by Sullivans (1 review written)

So pleased with the service from Crystal from beginning to end. Hassle free quote and installation. Had new windows to the back of our property and patio doors. Really pleased with the end result. In addition we bought a new front door, and to be fair we changed our minds more than once. The staff were so helpful in accommodating our changes. We even bought a knocker from another company and the installation guys fitted it for us. Everyone comments on our new door and we are so pleased… Read Full Review

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★★★★★

“Great products great service ”

Written on: 08/01/2020 by Mrsm1512 (1 review written)

Just had my windows, front door and kitchen door replaced by Crystal windows, have to say they were excellent from start to finish, the guy who sold the windows really knows the products he is selling, he was happy to answer my many questions, the surveyors I had were very accurate and took their time in making sure the measurements were correct. The fitters were very good, kept me informed throughout the procedure and best of all they left absolutely no mess, the windows are great, love the… Read Full Review

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★★★★★

“Exactly what we wanted”

Written on: 08/01/2020 by BrettGalbraith (1 review written)

Thank you so much for the brilliant service. Quick, easy and good communication. We are very pleased with our safe front and back doors. Would use again. Thanks! … Read Full Review

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★★★★★

“Efficient and outstanding service”

Written on: 08/01/2020 by mayurathevanb (1 review written)

From the beginning to the end of the service, I was quite pleased! I placed an order for a special customised door and from placing the order to delivery and installation of the door it was all completed within 2 weeks! The installer was extremely nice and efficient with the installation process. Overall I was extremely happy with the service received and will deal with them again!… Read Full Review

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★★★★★

“Great service quality product and professional staff ”

Written on: 08/01/2020 by KaseyLevesque400 (1 review written)

Would recommend this window company to all fitting windows used them few times and recommended two others the quality is outstanding and the workmen ship of installation is second to none very friendly and clean up after themselves also helps doing pay 12 months later or spreading your costs… Read Full Review

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★★★★☆

“excellant sevice good windows”

Written on: 07/01/2020 by Carrru332 (1 review written)

ordered windows,staff turned up promptly on time made good job and especially cleaned up all there mess after fitting,even to ask me too inspect for cleanlyness of house before leaving.would recommed this company too anybody not just family… Read Full Review

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★★★★★

“New front door”

Written on: 07/01/2020 by JakobeMunn (1 review written)

From the moment we spoke to a nice lady in Homebase till our new door being fitted was under 3 weeks and everything was as we wanted it.it was just what we wanted and at an affordable price, we could have got a cheaper on but not the same quality… Read Full Review

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