Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96% of users recommend this
  • Value For Money

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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★★

“Excellent service”

Written on: 25/09/2020

Excellent service and communication throughout. Would highly recommend!… Read Full Review

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★★★★★

“An amazing service ”

Written on: 24/09/2020 by BraedonStiles195 (1 review written)

Great service, other members of my family have used Crystal and they offer a high quality service. My neighbour love the windows and doors too. The quality of the windows is A+ They really make a difference. From the first visit to installation it was so quick. And they took everything they didn't need with them and took away my old windows… Read Full Review

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★★★★★

“Bay window replacement”

Written on: 23/09/2020 by 319Kendall (1 review written)

Excellent job. Good team of 3 men. Hard working, polite, efficient and a lot quicker than we expected. They arrived early, cheerful and ready for work. Extremely warm day, sun out all day on front of house whilst they were working My wife and I have absolutely no complaints, more than happy and would not hesitate to recommend. Thank you crystal Hopefully we will feel the benefit in window. Living on a busy road it tends to be noisy, Mr Kent says it sounds quieter Mrs Kent says not sure… Read Full Review

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★★★★★

“Great Front Door”

Written on: 21/09/2020 by Jakaylal175 (1 review written)

From the first enquiry about a door to the almost instant contact by the salesman to the actual fitting was only three weeks. The door is exactly what I wanted and of good quality. My whole experience from start to finish has been great… Read Full Review

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★☆☆☆☆

“Incompetent, awful communication, unreliable, messy”

Written on: 30/07/2020 by WoodToInspire (1 review written)

What went wrong:

The Salesman promised that two teams would work the job and that it would be completed in one day. It actually took five days and required me to take five days leave from work spread over a month.

The surveyor messed up the original measurements session and came to take measurements a second time returning on the Saturday un-announced to re-measure on the basis that the manufacturers could not understand the measurements he had first supplied.

Every window fitted (we had the whole

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★★★★★

“Invitation To Review Crystal Windows ”

Written on: 22/03/2020 by BromleyMcP (1 review written)

I am very impressed. This is the second time that we have personally used Crystal Windows to do work for us. We were well informed of the proposed work plan and this was confirmed when the crew arrived. The crews that you sent were hard working and were constantly on the go with two of the windows in by the end of the first day. The other work, being more complex, took a little longer but everything was done to keep the mess down and the place was left tidy, secure and usable at the end of each… Read Full Review

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★★★★★

“Great job and service.”

Written on: 20/03/2020 by Crystal-Fan (2 reviews written)

On time friendly and professional. Door and window fitted to very high standard. Never use anyone else, have used (another very well known company) but were so expensive and no customer service and a very bad job, So use Crystal with confidence… Read Full Review

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★★★★★

“Door”

Written on: 17/03/2020 by 441Clark (1 review written)

The person I dealt with did a brilliant job. His work is Amazing… Read Full Review

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★★★★☆

“A job well done”

Written on: 12/03/2020 by 140Garner (1 review written)

Although our experience with Crystal Windows started with almost an impulse buy - we were approached on leaving Homebase by a lady who enquired whether we needed to renew our windows. We had been thinking about this for a while and decided to see what was on offer. From that point onwards we were very impressed with the company on all levels. The salesman gave a clear account of what was on offer and we were able to agree a price that suited us. The technician who came to measure up the… Read Full Review

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★★★★☆

“Back doors and windows”

Written on: 11/03/2020 by Russwilk85 (1 review written)

Fitter turned up prompt and very quickly got the old doors and windows out. Even tho it was a wet day he got the whole job done quickly and professionally. I would definitely recommend this company to friends and family… Read Full Review

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★★★★☆

“Excellent vaue for money”

Written on: 10/03/2020

Having had quotes from 3 double glazing suppliers, Crystal was significantly cheaper tban the other providers. Above all it was the experience with the sales rep that 'sold' Crystal to me. He was open, not pushy, and explained the retraining that they had all been through to change the way they price jobs fairly rather than the old ways of keep coming back with further discounts. Installation was fine, the team got on with the job efficiently and cleaned up reasonably well. My only small… Read Full Review

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★★★★★

“windows replacements”

Written on: 10/03/2020 by wilmist (1 review written)

good service from start to finish. fitters efficient and friendly,very pleased with finished product.would use again would recommend to friends and family… Read Full Review

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★★★★★

“Quality Products & Service ”

Written on: 05/03/2020 by Coulsdoncustomer (1 review written)

This is the second time I have used Crystal Windows. The firm was as good as the first 18 mths ago. The front door is amazing quality and very solid. With many choices for glazing. The firm always calls back when arranged and the sales rep, surveyor and fitter arrive on time and are all very friendly and knowledgable. I am pleased that I have used them to replace all the windows and front door of my property. Energy rating is brilliant and the double glazing has eliminated noise. … Read Full Review

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★★★★★

“5 Star Service ”

Written on: 05/03/2020 by BRajoo1 (1 review written)

Thank you to Crystal for enhancing our home! We chose Crystal to complete double glazing to our entire home, including a new front door and back door and an upgrade to our porch. The service from start to finish was fantastic and professional. Thank you to everyone at the Crystal team, from the sales staff, surveyors and the fitters. We are extremely happy with the finished product. Highly recommend Crystal… Read Full Review

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★★★★★

“Replacement front door ”

Written on: 04/03/2020 by MrSingh101 (1 review written)

The two workers who came to fit double doors in place of a single door arrived on time and were polite, professional and quick, the floor was covered and old door and brickwork taken out, the rubbish was cleared straightaway, new doors fitted and finished very neatly and looking great, would recommend Crystal Windows anytime, no pressure by rep for immediate signature to obtain ‘discount ‘ like some other companies… Read Full Review

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★★★★★

“Mr and Mrs Cakebread ”

Written on: 04/03/2020 by 56Ellis (1 review written)

From the moment I first made the phone call to book a appointment for a sale rep to come out to the finished product we have been very pleased I can now use my conservatory all year round thank you to all the staff an excellent company will definitely use them again… Read Full Review

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★★★★☆

“Very fast and professional service”

Written on: 28/02/2020 by silviadimova (1 review written)

I'm glad that we decided to work with Crystal as the quality of the product is indisputable. The installation service was fast and causing minor to non disturbance. The feeling about the product is as though you are having an improvement that is going to stay of same quality over time… Read Full Review

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★☆☆☆☆

“Bad workmanshop on Driveway & Wall ”

Written on: 26/02/2020 by Yadiel185 (1 review written)

After several calls from Crystal Windows Drivweways and landscaping.we decided to have crystals windows to do the front area of our house. we were suppose to get a final visit before work starts. that did not happen. they said it was not necessary.i emailed them to get parking permit that i had arranged. didn't get a response. i was away my mum passed away. my wife had to deal with them. the work was mediocre. they cut corners and trying to convince my wife thats they way it is done everywhere… Read Full Review

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★★★★★

“New windows for house”

Written on: 24/02/2020 by BarneyDoll (1 review written)

Arrived early and got to work straight away, brought dust covers with them to cover the flooring which was great. Clean and tidy and very efficient. Very happy with the product and service we received. We would use crystal again and recommend them to friends and family… Read Full Review

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★★★★★

“New Door and Window”

Written on: 22/02/2020 by Sam17305 (1 review written)

Rep was very informative and guided us to the correct style of Front door for house. Fitters turned up on time and where professional and very good at their job and kept me informed what they where doing and why and left the areas clean and tidy after completion… Read Full Review

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