Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96% of users recommend this
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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★★

“Supply and Installation of bay window”

Written on: 10/04/2021 by RogerLindsay1 (1 review written)

The staff involved ,Salesman ,Surveyor and fitters all turned up on time as promised . They were courteous and observed the current Covid rules .The fitters installed the window with a minimum of fuss and left the site in a tidy state .We are very pleased with quality of the window .A small problem with the window ,which could not be rectified by on site by the fitters , was later dealt with, again with a minimum of fuss. We cannot find fault with the window ,nor the service provided… Read Full Review

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★★★★★

“Exceptionally good quality windows supplied”

Written on: 09/04/2021 by Ka_te_00 (1 review written)

Brilliant windows and very good quality. I had them almost 2 weeks now and cannot fault them. They block off all sound coming from a busy street. They cost more than some other windows on market but they are very high quality so well worth the money and better than expected. Definitely recommend… Read Full Review

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★★★★☆

“Sash window installation”

Written on: 09/04/2021

Overall a great service. All staff were friendly and responsive and the fitters were considerate and cleaned up as much as expected. My only slight complaint was the scaffolding went up a day late and it took a couple of extra days than anticipated to come down, but Crystal responded quickly to all my requests about the scaffolding. Would have been 5 star without the scaffolding issues… Read Full Review

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★★★★★

“replacement back door”

Written on: 09/04/2021 by Popy1357 (1 review written)

the fitter turned up bang on time and fitted new door and removed old door and surround with the minimum of fuss . he then demostrated how the locks work, i have had crystal windows do several fittings for me and my family , last year we added some patio doors and new windows, everyone who as seen them are very impressed… Read Full Review

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★★★★★

“New Windows and Doors”

Written on: 29/03/2021 by GB795 (1 review written)

New windows and doors ordered and fitted within a few weeks. Friendly and professional team who were very clean and tidy. Overall service was excellent… Read Full Review

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★★★☆☆

“Great doors”

Written on: 25/03/2021 by 116Kirsten (1 review written)

The doors i ordered ate great quality and Im pleased with them. However mixed feelings about customer service. The doors arrived 2 weeks after the original fitting date. They were fitted a week after arrival as we had some discussions about what i thought I was getting v what arrived (cosmetically). The fitters who put the windows in did a smashing job. However whilst Crystal deliver a good product I think that their handling of the customer is not always brilliant. The initial delay was… Read Full Review

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★★★★★

“Crystal clear reasons why we are 5 times repeat customers”

Written on: 24/03/2021 by JonG85 (1 review written)

10 years ago we moved in to our home, we had all new doors fitted by Crystal and never a problem. Since then we have had more installed, the time before last a porch which we love. This time we wanted a new front door, the old one from Crystal worked fine but, we wanted more light in the hallway. The sales chap turned up when he said he would and observed all of the Covid rules; he was polite and efficient but not pushy. We negotiated a price that we were happy with and within a couple of days… Read Full Review

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★★★★☆

“Good installation of windows and doors ”

Written on: 23/03/2021 by Marlboroughdoor (1 review written)

Both window fitter and the door fitter were very professional and took attention to detail when installing. They cleaned up after themselves as well. … Read Full Review

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★★★★★

“Great service and delivery”

Written on: 19/03/2021 by Trainboy34 (1 review written)

Great service and delivery The door was made in three weeks and fitted great service and the chair put down it was excellent and did it exactly how I wanted it excellent service thank you very much… Read Full Review

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★★★★★

“Transformational!”

Written on: 16/03/2021 by Silvari373 (1 review written)

Fair price, excellent workmen , a quality product that has made a huge difference to my lounge . I’ve always wanted bifold doors and I wasn’t disappointed . Guys were super polite and helpful punctual , in fact the whole process very easy. There was nothing I didn’t like even the sales pitch bit because I asked him not to mess me around and cut to the chase so he did ! A fair deal was struck and the work done very soon after… Read Full Review

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★★★★★

“Window installation”

Written on: 15/03/2021 by Amirc494 (1 review written)

The whole process from the survey to the installation was completed professionally and with great skill. Your installer was very competent, obviously experienced. He was also tidy when working and on finishing. I have already shown the end result to someone we know who is thinking of having new windows. The finish on the windows which included a new bay window is superb. I have no complaints. A good job… Read Full Review

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★★★★☆

“Good Looking Home ”

Written on: 12/03/2021

The team were friendly and open to any of my concerns along the way. I had a lot of work for them. Every day the made a prompt start and finished at a convenient time. Covers were placed to protect carpets and furniture. There were a few hiccups along the way, ie, windows fitted incorrectly. These were promptly and confidently corrected. Once everything was completed the site was cleared and cleaned sufficiently… Read Full Review

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★★★★★

“very efficient and prompt service”

Written on: 12/03/2021 by reise (1 review written)

the fitter arrived on time and was very mindful about the corvid situation and took all precautions, took all safety measures, and was very efficient in doing his work laid down protective coverings in the hall way and kept the whole place cleaned all the time and was very respectable and knew his job very well. and a very pleasant gentle man… Read Full Review

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★★★★★

“New windows for mums”

Written on: 11/03/2021 by Hughesuf13 (1 review written)

Transformational like a new house!… Read Full Review

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★☆☆☆☆

“Unbelievable ”

Written on: 10/03/2021 by jzMcCaffrey365 (1 review written)

We had a visit from the one of the staff He quote a price for a door which was beyond our budget and he puts a lot of pressure on us to decide there and then He was arrogant patronising and abrupt When we told him we will think about the price and make a decision, he lowered the price and want us to agree We did not like his attitude or his professionalism We do not recommend anyone to use the crystal window… Read Full Review

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★★★★★

“Well done again.”

Written on: 05/03/2021 by Mondoeman (1 review written)

Had Crystal to install our windows some years ago. They did do a great job then so thought would use them again for our front door. After meeting their Rep we chose our doors. Next gentleman turned up to measure, next thing told about a date, then phoned up to say they could install a day earlier,(brilliant). The fitter turned up on time and within a few hours all done. Well done to him and all at Crystal. Last word about the fitter, what a wonderful workman he is. Polite, professional and a… Read Full Review

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★★★★★

“Good quality ”

Written on: 01/03/2021 by Happywithmydoor (1 review written)

I am so pleased with the finish of my new garden door - it has completely modernised the house. The whole process was efficient and quality… Read Full Review

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★★★★☆

“highest quality windows”

Written on: 23/02/2021 by CarlyDavis (3 reviews written)

The finishing and design of the brand new window impress us. They have offerings the highest quality products. The full process for installation is outstanding. The service is provided with full safety precautions, which is wonderful. We surely plan on buying doors from them… Read Full Review

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★★★★★

“Great front door and installation ”

Written on: 18/02/2021 by TER13L (1 review written)

Had a composite front door and surrounding window installed this month. Very impressed with the service provided, great quality door and the installer was fantastic too, installing even while it was snowing. Would recommend to friends and family… Read Full Review

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★★★★★

“Good job done”

Written on: 17/02/2021 by 137Alvarez (1 review written)

I have used Crystal before for a previous hone. The quote was slightly over alternative quotes but I know their work is done to a good standard. Installation was done quickly and professionally. Very pleased with windows and I wouldn’t hesitate to use them again… Read Full Review

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