Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96% of users recommend this
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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★★☆

“EXCELLENT fitters”

Written on: 31/07/2021 by 270Gregory (1 review written)

Fitters arrived on time, very helpful and polite. Had couple of issues NO GLASS and incorrect front door but the fitters were very professional explaining the glass issue (which was sorted the next day) and whilst they didn't know it was incorrect front door, as soon as we mentioned it, they were onto head office and very quickly got the issue sorted to our satisfaction. The work done was of a very good standard, done in the agreed time, on the agreed date, product is VERY GOOD as expected as… Read Full Review

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★☆☆☆☆

“Was the salesman lying?”

Written on: 30/07/2021 by Hopkinsea483 (1 review written)

We were given a guaranteed price and a delivery time of two weeks from when we ordered. After getting some other quotes we went back to Crystal to order. They then said it would be two months to delivery and the price wasn’t guaranteed. This was After making an appointment via a stand at B&Q we were visited by a rep. We told him that we were previous customers but had chosen not to have them at our last house as the original quote of £20k was miraculously reduced to £8k after a call to the… Read Full Review

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★★★★★

“pleased with purchase”

Written on: 29/07/2021 by Misaelk306 (1 review written)

fitter was excellent, no mess to clean up and very pleased with product… Read Full Review

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★☆☆☆☆

“Poor service - 8 windows and 1 front door”

Written on: 28/07/2021 by dans17 (1 review written)

We recently had all of our windows and front door changed by Crystal. After the windows were done there were lots of screws varying in size left inside and outside the property. I have 2 young children so this could have been extremely dangerous and the installers knew we had kids too as they were here when the work was being carried out. After installation I looked around the windows and noticed a few of the handles were a bit crooked which may not seem like much but when you pay so much money… Read Full Review

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★★★★★

“Fabulous new windows ”

Written on: 27/07/2021 by Noonan51 (1 review written)

We chose Crystal over two other companies, as scaffolding was part of the package. Following the quote to replace our upstairs windows, the date was arranged quickly and the job was completed as promised. The window fitters were experienced and professional. The finished windows look marvellous and our property was left immaculate with protective sheets used on our staircase. Our house looks all the better for our new windows and I would not hesitate to recommend Crystal to anyone seeking an… Read Full Review

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★★★★☆

“Top quality job!”

Written on: 24/07/2021 by Janettedw (1 review written)

Crystal fitted two French doors and a kitchen back door for my Mum. A very professional and friendly job by all involved - assessor, surveyor and fitters. We've used Crystal several times as we can always rely on their high quality work. We know we can trust them and have peace of mind. The only minor reason I didn't give 5 stars was that they were going to check if they had shorter door restrictors to steady the door when my Mum holds the handles to go outside but I haven't heard anything… Read Full Review

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★★★★★

“Great service”

Written on: 16/07/2021 by ShaylaWilloughby330 (1 review written)

Great finish and workmanship. Negotiated the price down but still slightly expensive compared to other quotes we received. The job was done to a high standard and if a problem occurs we know it’ll be fixed in a jiffy… Read Full Review

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★★★★★

“new door”

Written on: 03/07/2021 by martin03 (1 review written)

We have been a long standing customer first we had solar panel, then air to air wall unit, recently new door and window. Very professional work completed they clear up any mess made. The workers are very polite and respectful. I like the sales of the items. Keeping us informed of up and coming work… Read Full Review

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★★★★★

“Back again for A+ service”

Written on: 02/07/2021 by kdur (1 review written)

We have had all of our windows replaced with Crystal last year and now needed our soffits and gutters replaced and they were the only company we contacted. They were on time, polite, tidy and a fantastic finish that all the neighbours have commented on… Read Full Review

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★☆☆☆☆

“Disappointing - would not use again”

Written on: 23/06/2021 by julez599 (1 review written)

I ordered a composite front door exactly the same as the one I had from Crystal a year before. The door needed replacing due to an insurance claim. The door was ordered. Installation day came, my door and frame taken out - it was the wrong door that had been ordered. Back went in the frame and my original door. 4 weeks later, I was rung with an installation date for the correct door, I was told I could view the door before it was installed. So I waited and waited, 3 weeks later after me… Read Full Review

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★★★★★

“Crystal clear choice”

Written on: 07/06/2021 by euCrouch1990 (1 review written)

I had my windows done by Crystal 4 years ago and they were superb so it was a natural choice to ask them to come back to do the front and patio doors. The sales person was friendly and informative and the pricing competitive. I chose a composite front door in Blue with diamond glass features and white patio sliding doors with chrome handle. The installation team were respectful of my property and very professional. Covers were put down to prevent dirt and damage. The installation was done… Read Full Review

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★★★★★

“New Home,New Windows”

Written on: 05/06/2021 by CaravanChris (1 review written)

We moved into our new home and wasn't happy with the old windows. Crystal windows came highly recommended on local residents sites so contacted them. Their representative arrived on time, was polite, knowledgeable and gave us a price we felt was reasonable for what we wanted. From initial order to installation, including a site survey approx 4 weeks for a british made product. The windows fitter turned up on the day they said he would and worked steadily for 2 days. He made very little mess… Read Full Review

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★★★★★

“Very very happy.”

Written on: 27/05/2021

Very effective service. Excellent team of installers Attention to detail Good solid product Cleaned up at the end of the day What more could you want. … Read Full Review

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★★★★★

“Quick, easy and painless”

Written on: 24/05/2021 by L.Brampton (1 review written)

This all started from my partner talking to a representative outisde of our local DIY store, we were in no rush and just looking for a brochure, before I knew it we had someone round the next day to look and give us a quote. The gentleman was pleasant, measured up, went through our options and gave us a price. Initially this was way above our price range, especially with our wedding coming up. He was very polite and understood, a couple of days later someone from crystal rung back with a… Read Full Review

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★★★★★

“Hi good evening on the 30/4/21 cristal window staff...”

Written on: 18/05/2021 by raymondgeorge (1 review written)

Hi good evening on the 30/4/21 cristal window staff came to instal our window and they was very polite . and they iterjuice them self. as cristal window .and i welcome them in .and start putting dust sheet every where they have to work , overall the staff was very good .when they finish .they took me to see the job done and if i am happy with the job ,i like every thing they done,thank you cristal well done… Read Full Review

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★★★★★

“Excellent service and Amazing staff ”

Written on: 18/05/2021 by MariyahWelch349 (1 review written)

From the beginning the lady who came to discuss Qotation sale team to people who fitted windows and door. 5* services and very friendly team. I would definitely recommend to my friend and family… Read Full Review

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★★★★★

“Great fitted door ”

Written on: 17/05/2021 by Gazza53 (1 review written)

Very professionally installed arrived on time and was very polite… Read Full Review

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★★★★★

“Job well done ”

Written on: 11/05/2021 by Orpington6 (1 review written)

We needed our sliding patio door replacing, so looked around for the best company to do so. As we had our extension windows done by Crystal, we sorted a price from them. What a good decision we made ( all others were more expensive) They were so helpful in suggesting we had French doors instead of sliding door ( which were not going to be a wide opening) so we went for French doors. They installed them the same day, taking away all the rubbish and the finish is wonderful. I would really… Read Full Review

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★★★★★

“Four patio windows”

Written on: 03/05/2021 by JovanMeyer (1 review written)

We have a swimming pool with four sliding doors out on to a patio. These had deteriorated over the years and replacement was necessary. A representative of Crystal Windows visited our property and having carried out an inspection he provided us with an estimate which was acceptable. Within a very short period of time a surveyor came and took detailed measurements. Subsequently an appointment was made for the work to be undertaken. On the appointed day two installers commenced the work which… Read Full Review

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★★★★★

“Great install good price ”

Written on: 02/05/2021 by Lsmith000 (1 review written)

Finding the right window and door company seemed like it was going to be difficult however Crystal ensured my requirements were met from the price to a great install good and good quality products. I would recommend to anyone looking for new windows or doors… Read Full Review

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