Crystal Windows & Crystal Home Improvements Reviews - www.crystalwindows.co.uk

★★★★★
4.6 / 5
96% of users recommend this
  • Value For Money

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Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

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Latest Reviews

★★★☆☆

“Good product, misleaing lead time”

Written on: 10/01/2021 by Bob579 (1 review written)

Early days yet, but the doors and windows seem good. The fitter was really good, and grafted for several hours. However, the salesman promised that the windows and doors would be fitted in 2 weeks and said Crystal were the only company who could promise this. I had another quote which was 500 pounds cheaper but they could not install until the week before Christmas. I decided to pay the extra 500 pounds with Crystal so I could have the installed earlier. In the end, Crystal could only install… Read Full Review

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★★★★★

“Great Job”

Written on: 19/12/2020 by Baconjac (1 review written)

I used Crystal Windows over 18 years ago when I moved to my property in April 2002. They fitted my entire 4 bed property including the doors. It's only in recent years a few of the seals have started to blow which is why I have replaced some of the windows. They are not the cheapest on the market but you get what you pay for which is great quality and value for money. I would recommend them in a heart-beat. … Read Full Review

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★★★★★

“Excellent Service Yet Again”

Written on: 19/12/2020 by Adamja (1 review written)

I recently used Crystal Windows for the third time and once again I was very pleased with their service. I had Double Glazing fitted in two rooms and both rooms had stained glass windows at the top. Although I was unable to retain the original stained glass, Crystal were able to replicate the design almost exactly and it is hard to tell them from the originals. The Staff were friendly and efficient . They arrived when they said they would and carried out the work with the minimum of fuss. The… Read Full Review

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★★★★☆

“Brilliant service”

Written on: 16/12/2020 by Leepowling (1 review written)

The doors and side panels look fantastic, there was a slight delay in getting them installed but that was out of their control. The installer was fantastic the attention to details and professionalism was brilliant . I would only want him to do any further work on my property. The even went the extra mile and added a bit of insulation into the flat roof. I’ve been so please with the service I recommend them to both my neighbours who have both had jobs done on the back of my recommendation… Read Full Review

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★★★★★

“Fantastic end product”

Written on: 16/12/2020 by Alexdyer90 (1 review written)

Fantastic installation and finish of 4 windows and a door. Job was done in one day to an unbelievably high standard and site was left clean and fresh. Couldn't recommend the service high enough… Read Full Review

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★★★★☆

“Recently installed new windows and door”

Written on: 13/12/2020 by BenjaminMcCracken (1 review written)

From the initial discussions regarding the various options through to the final installations I have found Crystal to be an extremely professional Company with polite and respectful staff in the office and caring installers, who show a passion for their work. I would have no hesitation in recommending Crystal to a friend… Read Full Review

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★★★★☆

“fully recommend”

Written on: 13/12/2020 by Dane457 (1 review written)

installed new windows in my lounge and kitchen. Work done in two days and attention was paid to keeping mess to a minimum. Very friendly and competent installers. Have used Crystal before which is why I chose them again and will use again… Read Full Review

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★★★★★

“The two fitters turned up on tie and were very...”

Written on: 09/12/2020 by DaveO49 (1 review written)

The two fitters turned up on tie and were very friendly They set straight to work and the windows were fitted very well & efficiency When they had finished it was left clean & tidy A big thank you to the two fitters… Read Full Review

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★★★★★

“outstanding workmen great result.”

Written on: 03/12/2020 by NicolaLacey111 (1 review written)

Just had Crystal replace my house windows and front door and I am very pleased with the results. All the workmen were hardworking, and left me with beautiful window and delivered exactly what I requested. I was most impressed that I didn't have to do any interior decorating afterwards and there was minimal painting on the outside that needed painting. They were very carful inside my house and put floor covering and dust sheets everywhere. The workmen were friendly. The scaffolding was removed… Read Full Review

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★★★★★

“Great doors”

Written on: 02/12/2020 by Anderson471 (1 review written)

Ordered a new back and front door from Crystal Windows. Fitter arrived on time and was very polite. Started work immediately and fitted both door within four hours. The fitter also demonstrated the locks and workings of both doors and cleared all debris. Doors look fantastic. Very happy… Read Full Review

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★★★★★

“Simply the best”

Written on: 27/11/2020 by Dorbell (1 review written)

The overall look of the windows we are very pleased with, the installers were great and happy to answer any questions regarding our windows. Great we had the choice of handles and they did not come as standard, also the choice of glass in the bathroom. From the start to finish, this includes everything from choosing to installing we are very pleased. Would definitely be recommending Crystal windows to friends and family. Great job, thank you… Read Full Review

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★★★★★

“Amazing doors!”

Written on: 26/11/2020 by PhilMcCrackin (1 review written)

Amazing doors with nice knockers, super helpful staff in lockdown. Can't wait to see our new front door fitted! Would recommend to family and friends!… Read Full Review

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★★★★★

“Excellent work, thanks!”

Written on: 24/11/2020 by MartinTee (1 review written)

I required a new composite front door and adjoining frame and side windows. I visited the showroom and it was clear to me when style and colour we wanted. The salesman was nice and friendly and suggested that a survey can be undertaken in the next few days and then 2-3 weeks thereafter for the work. I was suprised to hear this as normally with some work you have to wait a long while. True to their word, the survey was done and then 2 weeks later the work was completed. The work was undertaken… Read Full Review

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★★★★★

“A very satisfied repeat customer”

Written on: 24/11/2020 by Gerald120 (1 review written)

Crystal had previously replaced front & rear windows and done a a good job. I needed now to replace two remaining bathroom windows and a back door. I called in the morning to book an appointment and the rep was with me that same day. Gave me an acceptable quote and the job was done within two weeks. May not be the cheapest but very efficient… Read Full Review

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★★★★★

“Excellent job!”

Written on: 21/11/2020 by jengercleary (1 review written)

We had four windows and three doors installed over two days. The men arrived and started straight away. They were polite, informative and very good at their job. They placed dust sheets where ever they worked and were very tidy. We are highly pleased with the excellent job that they have done and would recommend them to anyone. Crystal employ Craftsmen who take a pride in their work which is nice to see. Thank you… Read Full Review

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★★★★★

“Prompt, Professional, Perfect ⭐⭐⭐⭐⭐”

Written on: 20/11/2020 by Aron1945 (1 review written)

Service we received was just excellent, glazer arrived at time quoted, was courteous and just cracked on with the installation, tidying up as he went along! Once all was finished our home was left like no work had been done, oh apart from the amazing patio doors we now had, we instantly felt the heat benefits, as we replaced some very old style metal doors. Everyone comments about how wonderful it now looks, and are speechless when we tell them how much we paid! Thank you Crystal Windows… Read Full Review

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★★★★★

“arched front door”

Written on: 20/11/2020 by Kalebc495 (1 review written)

once again not in any way disappointed in the process and outcome of dealings with Crystal Windows. A good product, fittedin a carefuland accurate manner with little fuss and no mess. I have noticed all the people I have dealt with on 3 seperate occasions are customer-focused, pleasant and good at their job, whether its salespeople, surveyors, fitters or the women in the office. Well done all of you… Read Full Review

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★★☆☆☆

“Bad after service. Lots of mistakes. Let me down”

Written on: 19/11/2020 by sclennell (2 reviews written)

I have had a terrible experience with crystal so far. After using them so many times before I feel they have let me down. I have a window in my conservatory which is not fit for purpose as it doesnt open. I have phoned up about this numerous times and have been promised phone calls back. The matter has been brushed under the carpet and I have had no help what so ever apart from someone trying to sell me a roof which I have considered but cant trust crystal anymore. I have been speaking with a… Read Full Review

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★★★★★

“Best workmanship ever”

Written on: 19/11/2020

Had bifold doors installed and it’s made such a difference to our sitting room . Money well worth it. Workman were immaculate in their finish and all done in a day Then had conservatory roof replaced. Won’t know the difference so much till the summer as it was so hot in there But again all done in a day . Excellent work all round… Read Full Review

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★★★★★

“An excellent service throughout ”

Written on: 17/11/2020 by Vinny66 (1 review written)

Received an excellent service from start to finish - initial consultation, sales and scheduling staff, site survey, scaffolding, through to roofline and window installation. The end product looks great. This is particularly commendable given Crystal inherited a real mess from a previous builder and the window team did a great job of making good. We found all staff really friendly and helpful, we were fully kept up-to-date, and all appointments were met as planned. We would have no hesitation… Read Full Review

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