Hewlett Packard Reviews

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Latest Reviews

★☆☆☆☆

“Hp Spectre X360 i5-8265u”

Written on: 23/09/2019 by klozako (1 review written)

I bought this freaking laptop for $1300 and it's freaking slower than my 5 year old Lenovo Yoga 2 Pro. I can't believe it takes 3 seconds to open the C drive on windows explorer and when you go on tablet mode they have set it up so that it pops up the start menu and your desktop disappears so you can't access the computer as in normal view (in Lenovo I could work it in tablet mode the same as laptop mode). So annoying. Not to mention the quality. After charging it only 5 times the charger broke… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER SERVICE...”

Written on: 29/01/2019 by Furhaad (1 review written)

Bought a hp envy laptop from costco. worst customer service ever.. Evry time. spoke to suoervisor  did nothing to help me. Also technician at costco and hp bought gave opposite diagnosis. Very dissapointed. Was on hold for 1 hour and finally gave up. all this after buying over 3 hp laptops... Worst customer service!!!!!!!!… Read Full Review

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★☆☆☆☆

“0 stars! Disgusting customer relations, horrible...”

Written on: 20/12/2017 by rose2017x (1 review written)

There is little wonder that the company has such a shockingly poor rating on trustpilot (1.7 out of 10 stars) and on here. I would give them 0 stars if I could. Truly horrible experience and I would encourage you to stay well away from this company and its products. On 26/11/16 I bought my HP Pavilion laptop for around £600. In December 2016 HP contacted me to say I’d been sent the wrong model, and on 11/01/17 they replaced it and gave me my correct, current laptop. This was the first… Read Full Review

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★☆☆☆☆

“Hp Pavillion Notebook”

Written on: 08/12/2017 by Pcar31002 (1 review written)

Tried to contact customer service due to a problem with HD Display. No on could help, tried to speak to customer support and the gentleman couldn't even remember the serial number I gave him. Totally useless. Tried to go to their website for assistance; NO HELP THERE. Will NEVER PURCHASE HP PRODUCTS AGAIN… Read Full Review

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★☆☆☆☆

“HP All in One - a lousy computer ruined by an update”

Written on: 20/09/2017 by McKinneysy392 (1 review written)

I shouldn't need to waste time on a help line to fix an already poor computer, made useless by an update I did not authorize… Read Full Review

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★☆☆☆☆

“Ordered 2 products of HP returned both”

Written on: 15/09/2017 by deb66.A (1 review written)

HP 5660 ARRIVED OPENED & re-taped. Nothing in it but the printer. Made 6 calls and no printer tech could help me, referred me to supervisors and twice I hung up because of unacceptable wait times. Tried to email got a message "HP is not responding"! Called again phones are muffled, couldn't understand techs. Wasted 3 hrs doing this. finally got a tech I told I want a refund because of the horrible service and the printer does not work. He told me they would give me a refund and pick up this… Read Full Review

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★☆☆☆☆

“customer service”

Written on: 30/07/2017 by marcfineman (1 review written)

I purchased a HP laptop and immediately had issues from the start. It froze, typing was incredibly slow and to make matters worse I was never able to get a reply via email. When I called the wait was over 30 minutes long and there was no call back available. There was a website available sent to me from HP however it turned out to be an infected virus and it made matters that much worse. Finally after several weeks I was advised my warrenty to return (to Best Buy ) was no longer… Read Full Review

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★☆☆☆☆

“worst computer EVER!!!!!!!”

Written on: 22/01/2017 by Sierra45 (1 review written)

Bought a hp laptop 3 years ago and vowed never to buy another but forced to buy a hp pavilion 17 last week. Hate it more than the first laptop. Just shoot me now!!! Worst computers ever. Never buy another hp. takes 30 min. t0 type 1 line!!! unresponsive have to bangkeys to get a response. totally sucks!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Burnt my house down”

Written on: 08/02/2016 by Paburton85 (1 review written)

I bought a lap top 3 months before my house burned. Well guess what while your lap top was charging it caught my room on fire and destroyed my home and the home of my 7 children!! You have not took any intiative to help pay for my newly rebuilt home while me and my husband struggle to pay the difference that insurance did not cover! This laptop was new and had a recall on almost every product when fire investigator did his investigation on the product. But because I had a lamp beside my bed you… Read Full Review

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★★★★★

“awsome”

Written on: 26/09/2015 by Nero777 (2 reviews written)

HP is an awesome brand. I had a dell. It didn't last longer so I had to buy another laptop. This time I went for a cheaper machine and it is a HP. It works perfectly and to me way too better than what I had previously. I simply love it… Read Full Review

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★☆☆☆☆

“I hate HP”

Written on: 20/07/2015 by fbO'Connor299 (1 review written)

This is literally the stupidest computer company in the world… Read Full Review

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★☆☆☆☆

“HP Cashback a trick to entice you to buy”

Written on: 20/04/2015 by olgit (8 reviews written)

Finding myself needing a new printer in February 2015 I looked at a number of makes and models, amongst which I liked most a Hewlett Packard one but it was a bit over my budget. However, I found mention of a £40 Cashback offer if I bought direct from HP, although there was conflicting information online as to when the offer ended. Some pages said 31 January, some said 30 April. At this point the complexities of dealing with HP should have warned me off them. If you look for information on… Read Full Review

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★☆☆☆☆

“I am completely unsatisfied with my HP laptop ”

Written on: 09/01/2015 by Kylie486 (1 review written)

I have been continuously disappointed with my HP laptop. It lacked performance right from the beginning. I ordered it to come with i5 processors and it came with i3's, if I wouldn't have known how to check I would have never known. Then the blue ray software stopped working within the first year. It has always been glitchy. For the last year or so, it has been installing the same update, over and over again. The original battery is dead and gone after two years. I bought an extended warranty… Read Full Review

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★☆☆☆☆

“do not buy”

Written on: 06/01/2015 by nightstormr (1 review written)

I thought HP was a trusted brand and thought they were renouned for good quality make. I purchased the compaq pressario CQ61 which is made by HP. After the first year the screen started to go, and it kept on over heating and then would switch off on its own. This was just after the warranty so HP did nothing. I took it to a shop and paid £100 and they replaced the fan and said the graphic card has died and it would be better for me to purchase a new laptop as graphic cards cost around £400… Read Full Review

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★★☆☆☆

“poor service/tech support....”

Written on: 04/04/2014 by blowhard (1 review written)

bought a hp laptop...17e135nr...trouble right out of the box....unable to successfully burn cd after ripping...practically no tech support from hp helpline number....called a total of 6 times with 6 different stories on product malfunction[the best story being that it was Microsoft not allowing burning capabilities due to copyright infringement issues with artists]...product still under warranty as I bought about 2 weeks before trouble began and it wouldn't work the first time I used… Read Full Review

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★★★★★

“Perfect customer services”

Written on: 01/04/2014 by kayphor (1 review written)

Recently I purchased an HP Microserver. Unfortunately it developed a fault with the on board graphics. It was referred back to the seller (eBuyer) who were very helpful. They put me in touch with HP tech support. They were really courteous, knowledgeable and helpful and quickly sent the needed paperwork for a replacement to be sent. Sadly the replacement developed a different fault, to do with the memory slot After testing I phoned their customer services who put me thought to a very helpful… Read Full Review

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★☆☆☆☆

“I wonder why they have 1 and a half stars”

Written on: 12/09/2013 by indianajim15 (3 reviews written)

HP are dreadful that is why. I bought a top end HP model for over £1000 several years ago. It broke down in 6 months. The mother board fried. Luckily, it was within warranty but 6 months....come on. They fixed it. However, less than a year later I got the black screen of death. No longer in warranty. I checked online it was a known malfunction which HP refused to take ownership of per many consumer websites. I have since bought a Dell for 1/4 of the cost and it has lasted double the… Read Full Review

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★☆☆☆☆

“DO NOT BUY”

Written on: 17/08/2013 by karen02370 (1 review written)

I bought the HP pavilion notebook for my daughter for her school work in july 2012. I have had to bring it back to best buy twice to be fixed because the screen disappeard. after spending $100 for the first year warrantee they wanted $150 for the second year which I could not afford. Three days after the warrantee expired the screen went again. contacted HP and "they could not help me." DO NOT BUY THIS PRODUCT. YOU ONLY HAVE 21 DAYS TO RETURN IT. I still have not paid off what I owe on… Read Full Review

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★☆☆☆☆

“Hewlett Packard CHARGES once warranty runs out, BEWARE!”

Written on: 23/10/2012

Two years ago I bought a Compaq Presario CQ61 403SA laptop from Hewlett Packard, 3 weeks ago the screen failed to come on, as I am pretty technically minded and competent with computers I did all the necessary checks and the only thing I thought it could be was the inverter. With that in mind I bought the part myself fit it but the screen still did not come back on, that is when I decided to email Hewlett Packard and exercise my Consumer rights under the Sale of Goods Act 1979. About 3 days… Read Full Review

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★☆☆☆☆

“bad design & customer service”

Written on: 02/09/2012

overheating problems and they wouldn't do anything to help me would not recommend… Read Full Review

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