smelly moldy never buy one constantly cleaning it and the mold comes back

Hate this machine. Live in Aus where it is hot and dry and always leave door open nonetheless the machine rubber ring is full of mould. follow the advise to clean, do hot washes, rinse with baking soda etc but still get flecks of mould on our clothes. As the machine heats the water I cannot do a cold wash either so always have loads of hand washing to do otherwise colours tend to run, even with a special colour care detergent. Wish we'd never bought it!

Bought Indesit 4 years ago and was great for first 2 years. Post that it started showing it's face. Every now and then water intake stops and need to call up technician who charges a hefty amount. The current status is that technician is saying the PCB is gone and needs a replacement, which is costing me half the original price I paid when bought in the show room. Now in two minds to get it repaired at that hefty cost!!! Wrong choice MADE, not sure repair will be a good choice?

stinks, mould on the rubber seal, mould on your clothes, no hot wash, constant cleaning of the inside door were the liquid/ powder goes. DONT WASTE YOUR MONEY LIKE I DID, UNLESS YOU WANT A MACHINE THAT LOOKS NICE BUT CANT BE USED.

Indesit Moon washing machine is the biggest disappointment and waste of money ever. I had it barely a year when rust started on the lower edge of the machine opening. The softener compartment built up a lot of black gunk and the rubber on the inside of the door is full of black mould. Initially, I was impressed by its great look, powerful spin and its simplicity of use. However, first impressions aren't everything as I was soon to find out. With each use my clothes continue to be covered with slime. There is a foul smell from the machine even though as recommended I cleaned the machine regularly and left the door open between uses. I bought an Indesit machine because I was so satisfied with my last Indesit model. I just wish Indesit took customer complaints on board and apologised for this model's failure. Customers should be refunded or compensated in some way. This model should never have left their factory. I definitely would not recommend this machine.

Awful, even cleaned daily begins to go mouldy and smells, caught fire after couple years of having it and would never recommend to anyone...

We bought it a couple of years ago , I've never had to clean a machine so much as this one ... the rubbers are mouldy , the inner seals get gunky , i clean the inner compartments every week ~ I use Calgon in every wash and still get dirty grey spots on all clothes and the machine stinks even though i keep the door open after every wash , very disappointed and very frustrated as I have to wash clothes twice

Have the Indesit 1400 - also have mould on clothes and in drum and drawer. I am constantly cleaning it. Thought it was just me. I have also noticed alot of our clothes are getting small holes in them - as though they are catching on something. The electric screen keeps flickering which gets sorted if you tap it but today the door wouldnt open after the cycle finished. Indesit wont come out for a week despite me having cover. Im on my third phone call to them. I have wet clothes inside which will be mouldy in a week. They have just told me that if I turn the machine off, wait 5 mins, the door will open. Hello? I tried that before I called them and no it doesn't work. Indesit say I can claim for the mouldy clothes but cannot arrange for an independent engineer to come out. Doesn't really make sense. So not impressed with their service or washing mchine.

Don't purchase this machine yes it looks stylish and is easy to use but your clothes come out dirtier than they go in, waste of money, you can't clean it properly because it doesn't wash at high temp. Terrible machine Very unhappy customer

I was just looking to buy a new seal for my indesit moon washing machine when I came across this site. This machine is terrible unbelievable mould growth and smelly washing.Now bits of mould are also appearing on my clothes.After reading these reviews there seems to be no point in replacing the seal.

Got this machine 3 years ago and unfortunatly a part has broken and i have to get a new one, I came by this site for reviews on other indesit model with a larger kg capicity. I wanted to let you know something i read in a magazine. Fabric softner remains in all machines and this is what causes the smell, by replacing the fabric softner with vinegar and using one eight the amount of washing powder with a teaspoon of bicarb of soda it is actually better for your clothes, and if you use the bicarb and vinegar to wash the machine (60 degree wash) every fortnight it cleans the machine too. I have been doing this for about 3 months now and the difference in my clothes is amazing. (saves money on washing powder too). Also spoke to a dishwasher repair guy and he said dont use the expensive tablets, use a store brand powder with a really good rinse aid. Also re the mould on the rubber, to remove use vinegar, vinegar kills the mould, bleach will only remove the colour. Hope this is helful.

Less than 2 years old Foul smelling, mouldy seals from month one, even after wiping seal dry every wash. Have replaced complete seal over 3 times in under 2 years. Its the loudest washing machine we have ever heard and vibrates itself all around the kitchen. Today the cast metal drive pulley shattered into pieces with a massive bang, spent 2 hours ringing Indesit only to get nowhere really. The 5 year manufacture guarantee on parts is only valid if you pay Indesit £140 to come out and undo one bolt to replace it. They have it in stock but after going round in circles finally found myself speaking to a rude lady in parts who could find the part on the computer but there is no price for his part to buy. She promised to find out and call back - NEVER DID. Had enough going to scrap heaven now and would never buy anything from indesit again.

Yes the seal does go a bit mouldy but so has every other washing machine I've owned. It doesn't come off on the clothes, they come out smelling and looking clean and fresh. I use liquitabs in mine. I like the look of it, its A rating and the fact that there are only 4 wash programs. It's so simple to use.

I've owned my Indesit Moon for 4+ years and it's fabulous so I'm the 2nd person to love my moon! I generally use the 30 degree wash as it gets everything clean (although I pre-soak really dirty whites, mud and blood), only takes about 30 minutes and is sooo quiet. The rubber door liner has gone black and mouldy but it doesn't come off on the clothes on the 30 degree wash and isn't smelly. The removable door dispenser takes powder, liquid and conditioner and other types can be put directly into the machine. Obviously it is removable for cleaning so it always looks new. I've seen reviews about the clothes coming out with bits on them and I have to admit that I used a black dye (for use in machines) to darken up some black clothes and since then every time I use the 40 or 60 degree washes little flecks of grime were left on the clothes which I thought was residual black dye so I mostly stick to the 30 degree wash unless I'm doing a dark load which need a higher temp. In hindsight I think it can't still be residual dye, but the mould coming off the door seal on a hotter wash, it just doesn't bother me and I would buy a moon again, perhaps this time I'll try to dry the door and not allow the mould to accumulate.