Outwell Bear Lake 6 Reviews

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★★★★☆
3.9 / 5
75% of users recommend this
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  • Easy to erect?

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  • Comfort

  • Value For Money

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★★☆☆☆

“AVOID BUYING OUTWELL: Following purchase of one faulty...”

Written on: 10/04/2011

AVOID BUYING OUTWELL: Following purchase of one faulty Bare Lake 6 tent (in excess of £700) from Yeomansoutdoors (UK) who refused to refund nor initially replace I contacted Outwell. Outwell never actually responded to my letters, although they were sent recorded delivery to both the UK and Denmark head offices, (Outwell & Oase Outdoors).
Therefore I conclusively conclude Outwell (aka Oase Outdoors) give no concern to their customers following sale of their products. Needless to say Aren sons… Read Full Review

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Guest's Comment

Written on: 01/07/2011

We Also found Yeomansoutdoors (UK) careless, patronising and down right rude following purchase of faulty goods. First they refused to reply, just ignoring me. Then they said it’s the manufactures responsibility and not theirs as the goods were fauly. Then, get this, they said they do not give refunds on expensive purchases and it’s the manufactures responsibility not theirs as they only sell the goods.

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Jjosie's Comment

Written on: 30/06/2013

Next time, quote the Sale of Goods Act and tell them they are breaching your statutory rights: they are obliged by law to only sell things that are fit for the purpose described. It is the vendors responsibility.

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