written by PaytonPope167 on 14/01/2022
My partner bought the 5G after trying other companies ones [simba ect] and its fantastic ❤️. I have a broken back at the moment waiting for a fusion operation. And it's fantastic for my bsck. So I've just bought one for myself. Looking forward to it arriving next week. Best nights sleep I've had for over a year. Supports me where I need it most. And it plumps back up as soon as you get off it. There's no roll together or dips. Side are as good as the middle. Best mattress you will ever buy Thank you ergoflex
written by on 19/10/2021
If you sleep on the kitchen floor you might like this mattress, tryed to return as part of trial only one firmness available so partner couldn’t make a dent in it asked for return and still waiting despite endless calls and emails,have tryed other mattresses with no problem at all but ergoflex has customer suppport that think they run the company.
written by Topseytopaz on 30/05/2021
Just purchase Ergoflex Mattress, from ordering to the delivery I was kept fully informed of the process. Arrived as stated in a box, easy to unroll and position on the bed. I have a few aches and pains after a nights sleep I felt refresh with no aches and pains. This is my first Ergoflex Mattress and I know it will not be the last. Many thanks to all Ergoflex team.
written by TomTom777 on 22/11/2020
Ergoflex matterress are simply the best, have had one for 20 + years, the best matteress I have ever bought , don’t hesitate if you’re not sure, just buy and enjoy! The service and delivery are second to non, and customer service, is over and beyond, it’s so nice to be able to really recommend a company and product
written by Rainforest123 on 30/10/2020
I would like to say a big thank you to the person I dealt with who works in Sales and Logistics Team at Ergoflex. There were issues in relation to my delivery from UPS (no fault of Ergoflex) and they were not going to deliver my mattress on the day of delivery. I was so worried and upset as I thought I might not have a mattress to sleep on that night. I called Ergoflex and spoke to a lady who contacted UPS and kept a track of issue. She called me prior to finishing work for the day and called me the next day morning to check check whether UPS had done as she asked. She was absolutely professional and totally understanding. Even though I was grumpy initially with her when I thought UPS couldn't deliver. I just want to give a special thank you to the person I dealt with and her professionalism. My mattress is exactly as expected. Comfy and the best nights sleep in ages. Thank you Ergoflex and thank you to the person I dealt with :) Would most definitely recommend this supplier.
written by Blackstock on 24/05/2020
Our new ergoflex mattress is wonderful.It only took 2 days to arrive up here in Inverness which was excellent. The mattress is much better than any of our previous expensive pocket spring mattress which have all sagged or arched in the middle! The comfort and support is excellent so you sleep much better without tossing and turning.It is a substantial mattress so needs two people to lift properly.We think that at the special promotion price it really is a bargain! It is recommended without hesitation.
written by 290Slaughter on 18/06/2019
Mattress split down the middle and their suggestion is its the slats, a total waste of time basically they hide behind T&C'S poor service. Offered a replacement for another £360 however I have purchased 2 mattresses and pillows from them with no issue and the one issue I have they ignore. The Support clearly looks for ways not to pay so its unhelpful, poor quality mattress, poor resolution, uncomfy mattress UK. I understand T&C'S exist for companies but my opinion is this is poor
written by Rosiepoppyfields on 03/04/2019
We have this Ergolflex Mattress 10 years now & still so very comfortable, no signs of wear at all Highly recommend, a good nights sleep every night & I mean that! Best thing also, when my husband turns over he doesn't wake me as I cannot feel him moving A very BIG bonus I cannot think of anything I don't like about it at all, best mattress ever, promise
written by RamiroGilbert95 on 19/01/2019
We bought our Egooflex double in 2008 .. still the most comfortable of mattresses ,and still going strong 10 years later. Highly recommend!
written by Waynejones on 02/01/2019
Purchased mattress from ergoflex, tried for 20 days on the trial. Found it to be unsuitable for us. Very hot,uncomftable through night. Requested a return. Took So long to be collected, as they do not collect from you,they use different collection methods,then had to wait for refund. After a number of calls and emails to ergo flex. Customer service was ok. Finally got it sorted out Would not recommend or use again.
written by Macka001 on 16/01/2018
Heard lots of good reviews about the ergo flex. Bought a super king and it’s been a pleasant surprise. No hot spots like other memory foams nice n firm mattress and a week in ice had good sleep throughout. The mattress is heavy in super king so be mindful when moving it. Deliver and customer care has been excellent. Well recommended
written by jadeh737 on 29/12/2017
I purchased this mattress back in May 2017 as a cheaper alternative to a Tempur. My initial impressions were that the mattress is very comfortable, and I decided to keep the mattress instead of returning it at the end of the trial period. It hadn't really occurred to me at this point that this mattress was causing both myself and my partner to get extremely hot in the night. We just put it down to the Summer approaching. It's only when we started to read up on it and with winter now in full swing, that we have realised that it is totally down to the mattress. There is no ventilation for your body to breathe, and even now in December, I sometimes find my partner dripping with sweat during the night, even with the heating switched off. Another major nuisance with this mattress is that the fitted sheet does not stay tight. It ruffles together and results in us having to pull it back to the edges every morning when we make the bed. Overall, I would not recommend this mattress. If you are looking for memory foam, try a good quality pocket sprung mattress with a top layer of memory foam. This was your body can actually breathe. I have had numerous conversations with the customer service team at Ergoflex, however it doesn't seem that I am able to return this mattress. A total waste of money, my advice is that if you really want a mattress like this one, then try their competetor 'Simba', who offer a 100 night trial instead of just the 30 nights that Ergoflex offer.
written by Beckettl439 on 06/06/2017
We have had our mattress for almost 2 weeks and cant praise it enough. We have never had a memory foam one before so were sceptical at first. We have such a good nights sleep I now have to wake the wife for work even after the alarm has sounded! It supports the whole of your body and does not let you get overheated. Ours arrived in the middle of Mays hot spell. I would recommend to anyone needing a new mattress.
written by Daker on 22/05/2017
I have been looking for a mattress for a while have looked at all the reviews from most of the mattress companies and after reading the reviews I came to the conclusion that Ergoflex Memory Foam Mattress was the one I was going for I suffer with back problems after having an accident and have peripheral nerve damage and have damage to the lower vertebrae in my back . From the first night I have had vast improvement in sleep as the mattress prevents me from moving around so much therefore I am not waking up in so much pain. I strongly recommend this product as it is good value for money too.
written by KaylinSmith on 26/04/2017
I previously owned a SuperKing size ErgoFlex matress which gave 5 years of trouble free use and amazing comfort. However, due to a house move I had to sadly say goodbye to it. So, now I'm buying another, albeit a double this time due to the bedroom being smaller. I've tested Tempur, Simba and Ergoflex for this replacement and ErgoFlex still is on top with performance and cost. I would buy another if I had the room.
written by Hayyk100 on 23/02/2017
Mattress is very good, have had one previously so knew what to expect.No problem ordering again .Delivery good.
written by Kingbj256 on 04/02/2017
Brought this on recommendation of several family members have got to say I found it took me about three weeks to get used to it,we had our previous mattress for sixteen years,it's so comfortable and the quality is excellent cannot fault it.would certainly recommend it
written by Scottwilliams on 12/01/2017
Excellent mattress. I’m a professional rugby player and I treat sleep as seriously as any other part of my training, especially after a game. As a pro rugby player we go through a lot during matches, and I can’t stress the importance of having a solid night’s sleep at the end of the day to help recuperate. The Ergoflex is unbelievably comfortable and supportive, giving support especially to the lower back and hips, places where niggling pains and injuries can often irritate. Since sleeping on the Ergoflex I’ve found I’m waking up feeling well-rested with fewer aches and pains a real motivation - the missus loves it too. Recommended.
written by McStu74 on 23/12/2016
I don't usually sleep for more than about 5 hours straight before waking up with backache, but this new Ergoflex 5G is something special - it's medium-firm and perfectly adapts to body shape and position. I'm now going to have to start setting my alarm clock as I'm sleeping through 'til 8am... Happy days!
Written on: 27/12/2016
I'm soo intertested in the mattress but I'm skinny guy do you a sinking feeling like a memory foam suppose to be like and does it mould to your body
Written on: 09/08/2017
Not at all if you push it with yr hand you think I'm going sink in this but it's actually firm supportive without the heavy feeling of that when you lie on it. It's like non memory foam in that respect. No pain no sinking feeling. Put it this way I got 1 due to back pain which is getting better apart from well, after thunder and lightening my 9 yr old ended up in my bed and slept more than she usually does. I ended up on the floor that night !! I'm now thinking of getting her one.
Written on: 27/12/2016
I'm scared to make the plunge I recently brought a eve mattress it's was cheap quality and foam I'm skinny guy is this mattress soft but not to soft I like sinking feeling moulding ?
Written on: 27/12/2016
I'm soo intertested in the mattress but I'm skinny guy do you a sinking feeling like a memory foam suppose to be like and does it mould to your body
Written on: 29/12/2016
Yes it does. This 5th generation mattress allows you to sink into it and it really does mould around you within a matter of 20 - 30 seconds.
written by JamesHaskell on 26/11/2016
Great mattress. Provides perfect support whilst being exceptionally comfortable and has made a huge improvement to the way my back feels in the morning. As a professional rugby player we put our bodies under extreme stress and exertion to ensure we deliver on the pitch for both club and country. I can say with confidence that the Ergoflex mattress has made a difference in the quality of sleep I now experience and has been a real corner stone in my recovery. I feel far better rested each morning and it shows in my rehab sessions as I feel more energised and alert even after the toughest of sessions. I am currently recovering from injury meaning that I am working and training twice as hard as normal to get back to full fitness I am more than happy to recommend the Ergoflex mattress to all, whether you are training towards certain goals or simply want to experience better sleep. It is truly an awesome product.
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As rated by our community of reviewers
Ergoflex_Customer_Support's Comment
Written on: 19/06/2019
Dear Mr Hobson,
I’m sorry that we are unable to provide you with a free-of-charge replacement mattress in this scenario. As discussed, we believe the damage has been caused by the mattress being used on a bed base that we specifically advise against. In this case the slats on the base you have been using, as documented in the photos you have kindly provided, are 14cm/5.5” apart. This is nearly double the recommended maximum gap for this type of mattress, as it simply cannot provide the supportive surface required to avoid this issue occurring. Our guidance information for appropriate bed bases is available across the Ergoflex website (FAQs, Guarantee, T&C) as well as the installation booklet that comes with the mattress itself. Unsuitable bed bases, like the one you have been using, are referenced as potentially voiding the warranty, as we are aware it can lead to issues such as the one you have experienced. We understand and deeply regret that this isn’t the resolution you were hoping for, and we’re extremely disappointed when a customer has anything less than a positive experience with our products and customer service. However, as a company we are not able to honour a warranty claim that has arisen not from material or workmanship failure, but misuse of the mattress against our clear advice.
Ergoflex UK