Robert Dyas Reviews - www.robertdyas.co.uk

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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆
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“Awful Service”

Written on: 28/02/2021 by 36McKee (1 review written)

4 main problems: 1. They charged me for delivery when their website was promoting free delivery 2. The product they sent me was broken 3. They wanted me to sit in all day between 8-6 for them to collect their own broken product 4. They then declined to correspond further as they said I was not contacting them from the same email as on the order.... I only have one email and purchase confirmation came to that email so I have no idea what they mean. They told me to phone.... there is no… Read Full Review

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★★☆☆☆
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“Intrusive obstructive store experience”

Written on: 10/02/2021 by Chr123 (1 review written)

The current situation as confirmed to me by head office after I complained, is that no entry is allowed in all stores unless you tell the member of staff stationed at the door, the specific thing you have come to purchase. If you wish to browse it is not allowed! This is now company policy. Other stores open during this pandemic allow browsing and adhere to Covid-19 guidelines. AVOID if you wish to browse! … Read Full Review

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★☆☆☆☆
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“Never ever buy from this company”

Written on: 11/01/2021 by Ajc57 (1 review written)

Do not buy anything from there website ever, they have the worst customer services i have ever come across 5 stars for that, i bought a christmas present for my daughter online, she opened it straight out of the box and it was broken, after filling out 2 forms and sending emails to and throw there now saying they can not deal with it as the email address i am using is different then the one i ordered it on, even though its clear to see at top of order and is the same… Read Full Review

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★☆☆☆☆
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“Do not buy from Dyas”

Written on: 28/11/2020 by GarryHingley (1 review written)

Do not buy from Dyas. I purchased a Sharp microwave oven from them and within 12 months of the warranty period it developed a fault and tripped the power in the kitchen. I contacted Dyas and they were not interested, saying the warranty had nothing to do with them. They would not give me any details of where the Sharp service centre was and left me to my own devices. Their customer service staff make a point of being unhelpful. Do not trust Dyas and do not but from them under any… Read Full Review

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★☆☆☆☆
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“Avoid like Herpes!!”

Written on: 07/01/2020 by Jamesp1 (1 review written)

Spent £100 on two School Desks for my kids, and one of the wooden struts for one of the stools had a crack in it - contacted them, were extremely unhelpful and point blank refused to send me a replacement piece as a goodwill gesture. Desks are inferior quality, not at all worth the money - avoid this company like the plague - absolutely shocking Customer Service )-… Read Full Review

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“dont use this company****”

Written on: 13/11/2015 by 271Goodman (1 review written)

poor customer service, poor staff woring at the front desk poor everything… Read Full Review

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