Persimmon Homes Reviews - www.persimmonhomes.com

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Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com

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Latest Reviews

★☆☆☆☆

“£2K out of pocket!!!!”

Written on: 11/11/2017 by 24Ray (1 review written)

A unbelievable and totally bad company. Was attacked by a member of staff!!! No health and safety on sites. Reserved my home and they pulled out on day of exchange because I raised a complaint against them. Used a ridiculous flaw saying that my reservation time had expired, yet they had NOT informed my solicitor or ME that this had happened. This was at Harworth development. The sales women is a Lier and I knocked on doors on site to very angry house owners who state very very bad attitudes by… Read Full Review

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★☆☆☆☆

“Deliveries”

Written on: 07/11/2017

Persimmon Homes in Kilmarnock satnav directions are wrong. They keep trying to deliver to a private residence up a single track private road. Many of the trucks/vans are chewing up the side of our grass verge. Been in touch with Persimmon and they say it is not their problem but satnav’s. Could they not put something on their site to say satnav directions are wrong and give correct directions. Very disappointed a large Company like this are not taking any responsibility for this problem… Read Full Review

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★☆☆☆☆

“Unprofessional ”

Written on: 06/11/2017 by JamiyaChapman (1 review written)

Bought a flat off the plan The project was dealyed by over a year Completion took place with many of the items u finished Red row far better than this company Please do not make this mistake in buying Persimmon property… Read Full Review

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★☆☆☆☆

“Shocking unprofessional service.”

Written on: 31/10/2017 by Stujack (1 review written)

Wish I'd read these reviews on these sites before getting involved with such an unprofessional, uncaring company. However, I think we may have had an exceedingly lucky escape. We were in the process of a home change scheme, as Persimmon promote this service as stress free. Couldn't be further from the truth. After valuation, which we estimated to be slightly under what we assumed but as there are no estate agents fees as such, decided to proceed. They then initially marketed our property at… Read Full Review

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★☆☆☆☆

“Avoid persimmon and Charles church at all costs”

Written on: 25/10/2017 by ImaniGentry (1 review written)

Paid 285k for a persimmon Charles church home, apparently the better quality end, however after 15 months, still nothing but trouble. On day one daughter flushed toilet and it wasn’t plumbed in corrctkucso flooded downstairs, flooring had to be took up, we paid £900 for the fitted washer dryer, the control board blew up after yes you guessed it , 13 months, dishwasher broke, bottom oven stopped working although they did replace it. We can’t use 2 sockets in the house as it trips the house… Read Full Review

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★☆☆☆☆

“Gas leak ”

Written on: 12/10/2017 by L.fearon (1 review written)

After 4 years of chasing our snagging I thought we were finished. We decided to put tiles in our kitchen. When our decorator took the skirting off he found that persimmon had stapled through the gas pipe and this would have been slowly leaking for four years. National grid phoned and gas turned off. They did repair the gas but left a hole in the wall and sent no one to repair despite several emails. This meant that not only was a decorating delayed for 2 1/2 days while the gas was repaired but… Read Full Review

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★☆☆☆☆

“Nightmare homes!!!!”

Written on: 28/09/2017 by kaitlintipler (1 review written)

We purchased this property back in June 2017, for £145,500, which included turf and flooring as incentives. We received the keys on the 30th of June 2017, and began having issues from that day. After many emails, phone calls, personal contact with the contractors, after finding each issue we now at our wits end. We have made 2 official complaints tot the complaints department, who are very unhelpful and highly unreliable.When we were given our moving in tour, the week before we got our keys… Read Full Review

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★☆☆☆☆

“Appalling ”

Written on: 15/09/2017 by SheaHopper (1 review written)

Paid £235000 for a great layout however nothing but problems. Extras paid for flooring and all had to be ripped up and replaced......skirting boards taken off and refitted. Time taken off work when nobody turns up. The house was not dry with dirty brown wet stains coming through walls. Windows cannot be opened because locks are broken. Every snagging job takes an age and is "rough" Site, customer care, Persimmon solicitor and everyone on the company payroll couldn't care less. My advice is… Read Full Review

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★☆☆☆☆

“Total farce”

Written on: 10/08/2017 by izGill1962 (1 review written)

Persimmon are a bunch of clowns who couldn't give a damn about the customer once they have your money!the week before we moved in they changed our parking bays didn't let us know we are end terrace so now the only way neighbouring properties can get their bins out from the side alley is to drag them over our front step brushing against our vehicles it is an absolute joke been in contact with them for a month now and it's lie after lie broken promise after broken promise stay well clear they are… Read Full Review

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★☆☆☆☆

“nightmare”

Written on: 25/07/2017 by McBride384 (1 review written)

Lucky for me I have now moved on from the persimmon home I bought a year ago, keep well away from these so called builders who really haven't a clue what they are doing, Homes are a disgrace, snag after snag and they couldn't care less, The area manager is clueless and a liar and aftercare does not exist, its about time someone took these builders to task once they have your money that's it finished with you. I lived on the Seaton Vale Ashington estate it was like living in a mud bath most… Read Full Review

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★☆☆☆☆

“Breach of Planning ”

Written on: 11/07/2017 by joeeeeee (1 review written)

Do not buy as Persimmon house. The build quality is simply awful, and worse still is the after sales service. I bought a house on a Persimmon development in Wivenhoe. The development is now 15 years old. The central Water feature a 70 meter pond has still not been handed over to the residents as its has never worked for more than 12 month, a requirement to hand over. Last year Persimmon gave up maintaining the pumping and filtration system. It is now a 70 meter stagnant lime green pond. They… Read Full Review

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★★☆☆☆

“Be Careful ”

Written on: 25/06/2017 by JeanetteErowe (1 review written)

Moved into the new home December 2016 and snagging jobs are still not complete. I have taken time off work ( 3 times nobody arrived) made countless phone calls, sent emails all the way up to Nhbc and have wrote letters and yet Persimmon are still making excuses for their incompetence. I'm not a serial complainer but since moving in we have had brown staining on the walls of several rooms because the property was not dry, all of the vinyl flooring has had to be replaced, skirting boards… Read Full Review

Missritchie's Response to JeanetteErowe's Review

Written on: 14/09/2017

Completely agree with every word, I have brown staining on my walls too. I have also taking several days off work and nobody turns up!

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★☆☆☆☆

“No aftercare!”

Written on: 04/06/2017 by Trentonr239 (1 review written)

The second you receive the keys they absolutely wash their hands of you! They have one person looking after the entire plot for their after care, nothing gets done, not even a response to recognise your serious complaint! Everything in the kitchen began to rust after a couple of months and I had to really fight for replacements!My dishwasher didn't work for 5 months and had to reach the area manager to sort this and over all the house is really not worth the money. So glad to have almost… Read Full Review

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★☆☆☆☆

“Cracked Brickwork Twice, No Drainage and much more ”

Written on: 02/06/2017 by 22Phillips (1 review written)

Purchased a Persimmon Home 1 year ago had endless minor snagging issues which took an eternity to resolve. 2 major issues reported to NHBC, 4 metre crack to front of house and no drainage to rear garden. 6 months to repair crack, then after 3 months cracks reappeared. After 6 months land drainage put in but insufficient topsoil killed off premium turf. Customer Services, After Sales are absolutely appalling. … Read Full Review

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★☆☆☆☆

“Need Blowing Up”

Written on: 24/05/2017 by Cannonq269 (1 review written)

I wish we had never bought from these money grabbing idiots, my gran children could build better homes than this lot. Snag after snag not just my home but everyone around me as well, been in a year now and still waiting over 300 snags and counting, all they want is your money, everything they use to build your house is of the cheapest quality any rubbish they can get on the cheap. Customer care does not exist and normally just rude. Persimmon/the person I dealt with know exactly the rubbish… Read Full Review

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★★☆☆☆

“Appalling Customer Service”

Written on: 20/05/2017 by MarinaMcCabe46 (1 review written)

There are no major problems with the house they built, however I have been trying for almost 6 months now to have a snagging list completed. Some things have been done (after many reminders) but others are left half done, or just ignored. I was given an email contact for customer services and so far have sent 3 emails without so much as an acknowledgement. The CEO email address found online appears to have been disabled and his PA does not respond. The local office director also ignores… Read Full Review

Jeanetteerowe's Comment

Written on: 25/06/2017

I couldn't agree more with your comments. We moved into our home in December 2016 and like you are still waiting for the snagging jobs to be completed. The finished product has a lot to be desired and not what you would expect from a new dream home.

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Lamby1977's Comment

Written on: 05/07/2017

Yep this all sounds about right my partner rents a house that was built by Persimmon and it was nice at first but then we started to have all sorts of issues with it including mould and cracks. We have repeatedly contacted them and the landlord and have had very little joy it has even got to the point where we have been forced to set the housing ombudsman on them. We have been told many times by residents that the land our house is built on is not fit for building. I honestly and truly wish we had never moved in to our house. Persimmon clearly don't know what they are doing they just like to pass the buck.

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★☆☆☆☆

“Word of warning to anyone updating the Mira Showers!...”

Written on: 08/05/2017 by tewin1978 (1 review written)

We moved into our brand new Charles Church Home, part of the Persimmon Group in October 2016, we spent a lot of money paying for the extras, one of the extras was updating the Mira shower for the main Bathroom, unfortunately it is not fit for purpose, our old cheaper shower was far better, we paid a lot for this useless shower, It isn't powerful enough to rinse the shampoo from your hair! Despite continued complaining to Charles Church, Persimmon Homes have passed the buck back on to us, they… Read Full Review

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★☆☆☆☆

“Persimmon Homes are sharks”

Written on: 02/05/2017 by yyWalton383 (1 review written)

Persimmon Homes agreed install kitchen cupboard doors and repair broken window at the time my new home was handed over to me. Its 4 years later. They have not done so, after numerous emails and calls to management. Their after sales service sucks. Very bad?!! And unprofessional… Read Full Review

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★☆☆☆☆

“Absolutely shocking aftercare”

Written on: 01/04/2017 by Carmenk132 (1 review written)

I bought my persimmon home 4 months ago from new. Since there has been endless problems that no-one will adress if I listed them all none of you would physically have the time or patience to read this review in one go. One of the issues is my downstairs toilet clearly has a leaking pipe. I made persimmon aware of this 3 months ago and still no one has been out to see it the leak has now got so bad that there is mushrooms, black mould and so MANY creatures all over my downstairs toilet wall… Read Full Review

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★☆☆☆☆

“Persimmon = Poor Quality...in everything”

Written on: 17/03/2017 by 164Drake (1 review written)

I bought my Persimmon home 8 years ago. Since moving in the following issues have been found and in the case of the garage, is STILL being addressed: 1. No insulation in the lounge roof (illegal). NHBC were called to check the temperature of the house and found it unsatisfactory; wall insulation is in place but cavity wall is not insulated either - subsequently the house is freezing in winter. 2. Kitchen cabinet trim cut too short and had to be replaced 3. Their customer service call staff… Read Full Review

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