Easy Flowers Australia Reviews - www.easyflowers.com.au

★★★☆☆
2.8 / 5
45% of users recommend this
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Latest Reviews

★☆☆☆☆

“Company that do not respect other cultures”

Written on: 01/10/2017 by PranavMcDonald280 (1 review written)

I've purchased a cute flower called Heather with lovely garbera for my sick girl friend whom just had a surgery in a hospital. On the morning of the delivery date I was told that garbera wasn't available and it would be replaced by a flower called "mum" that looks like garbera. As I trusted the professional suggestion, I went ahead to agree with their pick without thinking it twice. After realising chrysanthemum are the flowers that commonly use in funeral in my culture, I left a commend to… Read Full Review

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★☆☆☆☆

“Failed to deliver.Fail to provide proof flowers ever...”

Written on: 17/08/2017 by And1234 (1 review written)

I gave a full and complete address for delivery. Their online system added on an incorrect postcode. I was told the flowers were MADE and SENT OUT in a courier before anyone realised?!?!? Online help had no sympathy, tried to blame me and charge extra (in addition to the 100 I had already paid) to "redeliver". The online help then TOLD me they would be charging my card an extra delivery fee which I had not asked for, which is extremely unprofessional. I asked for a refund and was told fat… Read Full Review

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★☆☆☆☆

“Ripped off”

Written on: 17/07/2017 by 177Willoughby (1 review written)

I Have bought flowers from multiple stores over the past twenty years. The value for money through Easy Flowers is appalling and pathetic. Save your money, disappointment and frustration. Go elsewhere… Read Full Review

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★☆☆☆☆

“Appalling quality ”

Written on: 20/05/2017 by Jadynb1980 (1 review written)

Ordered flowers for my wife for mother day and the quality was appalling it looked like it had been slapped together. To top it off after four days it looks like it needs to be thrown in the bin. The bouquet does not look like anything like the one the website. Also trying to get in contact with them to get a refund is impossible. Do yourself a favour and use a reputable florist not this one. … Read Full Review

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★☆☆☆☆

“Ordered for Mothers Day, not delivered, no notification”

Written on: 19/05/2017 by paddygrey (1 review written)

I ordered flowers from these guys a couple of days before mothers day. I received an invoice. A week goes past and i find out the flowers were not received. I go on to their website to get contact information, and saw a message posted there that they had canceled my order. This was blamed on "courier availability", noting "ultimately we were let down by third parties reaching their peak capacity for the day". They were let down. I received NO email notification (beyond the invoice), no… Read Full Review

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★☆☆☆☆

“Non-delivery and lack of update - Mother's Day”

Written on: 14/05/2017 by KimC2002 (1 review written)

Mother's Day is officially over, and the flowers never arrived. I am angered that an update was not provided at all about the delivery. After reading several reviews online, it appears that I'm not the only one who encountered this issue. Easy Flowers claimed to be "the most influential market leader in the flower & gift industry", yet how could that ever be the case when situations like these occur? After 17 years of being in business, how could they not plan the amount of deliveries that is… Read Full Review

Paddygrey's Response to KimC2002's Review

Written on: 19/05/2017

SAME HERE. Terrible.

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★★☆☆☆

“Poor Product”

Written on: 12/05/2017 by LinaFrazier313 (1 review written)

First time ordering through this company, the online order process was easy and flowers were delivered within the timeframe given.....however, I ordered the "Gillian" boxed flowers and what was pictured on their website and what was actually received by the recipient yesterday, was not the same. Although it had the same flower types as stated, the actual arrangement of the display was of poor standard, which I could have done myself. The arrangement is taller than shown on website, with lots of… Read Full Review

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★☆☆☆☆

“terrible experience ”

Written on: 18/02/2017 by zwCoyle102 (1 review written)

I just wanted to let you know that the whole experience was awful, first of all you were late with delivery. My office was already closed. You knew you have time until 5pm I was at office until 5:15. Then you were trying to charge extra my boyfriend for next day delivery. Flowers arrived with horrible and disgusting card with some messy hand writing hardly to see what is on. Very disappointing and never ever would recommend that service to anyone. I will post that on social medias too… Read Full Review

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★☆☆☆☆

“Terrible products and service”

Written on: 14/02/2017 by charlot7542 (1 review written)

The Easy Flowers order failed to be delivered between 7am and 7pm as advertised, as the courier couldn't find the building (although it is well-signposted). I left specific instructions for him to call the mobile number of the recipient (my mother) if there was an issue accessing the building, but he failed to do this. Finally, at almost 8pm, the florist turned up with a very bedraggled looking (and small) box of flowers and a balloon with hardly any helium left in it. Apparently the courier… Read Full Review

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★☆☆☆☆

“Disappointing. Overcharged & no resolution! Steer Clear! ”

Written on: 05/01/2017

Disappointing service. Ordered flowers online. A smaller bouquet was delivered with withering leaves & browned areas on flowers. Would not recommend & their complaints email service is not helpful! Steer clear & use a different service… Read Full Review

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★☆☆☆☆

“For my Mum's 90th - no courier???”

Written on: 04/01/2017 by Littleblackduck (1 review written)

I ordered flowers for my Mum's 90th birthday. Even though we will be celebrating this milestone a few days later, I thought it would be nice for her to have something on the actual day. The order was placed the day before and the delivery date was for 3/1, which was her birthday. All good so far... On the actual day I received an email stating that they could not be delivered! I sent a reply stating my disappointment and received another email the day after asking that I telephone them. After… Read Full Review

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★☆☆☆☆

“No!!! never again ”

Written on: 24/12/2016 by jo6537 (1 review written)

Flowers couldn't be delivered because roads were too busy apparently. Lady called me to ruin my surprise. My boyfriend was devastated and now waiting on a refund. Satisfaction Garentee.....yeh right!… Read Full Review

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★☆☆☆☆

“Disappointed”

Written on: 01/12/2016 by michael7747 (1 review written)

A bit cheesed off that the flowers I ordered as presented had to be changed cause they weren't available. I bet that happens a lot...right? Hmmmm. Also thanks for all the annoying spam mail I'm now getting in my Inbox. I know it's your business as it's a new email address & I haven't given out the details to anyone but you. Started the day after I ordered the flowers. Use you again? Don't think so. Cheers… Read Full Review

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★☆☆☆☆

“Don't believe the photographs in the advertising !”

Written on: 05/10/2016 by Janiyahj1988 (1 review written)

I have used this company on at least three occasions. Never ever had any feedback from recipients. Now I think I know why... I recently sent flowers to another friend and the friend sent me a photograph. I was mortified. The arrangement looked like it had been constructed by a five year old or by me a 55 year old with no floristry skill. The correct number of flowers were there for sure but the arrangement showed no skill at all. It looked sparse and the green fill looked awful. The roses… Read Full Review

Shemz's Comment

Written on: 18/10/2016

I have also had same issue. Not impressed at all! And the response from customer service was not acceptable!

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Shemz's Comment

Written on: 18/10/2016

I have also had same issue. Not impressed at all! And the response from customer service was not acceptable!

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★☆☆☆☆

“NEVER USE THEM”

Written on: 30/09/2016 by Holtya379 (1 review written)

Ruined my daughters birthday. Sparse poorly arranged flowers. Extremely disappointing. Don't use this company… Read Full Review

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★☆☆☆☆

“They ruined surprise ”

Written on: 24/09/2016 by Mummo (1 review written)

I am completely disappointed and upset in this companies service and attitude. Placed an early order to surprise my daughter in NT for her birthday asked for special delivery time never heard back until half hour before they needed to be delivered saying he wouldn't get there in time extended the deadline to 3pm when she finished work they were to be a surprise forget that I then had to ring my daughter and tell her as they now had to be delivered to her home she had to wait for them and… Read Full Review

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★☆☆☆☆

“NEVER EVER GIVE YOUR MONEY TO THIS COMPANY”

Written on: 21/09/2016 by Colliersl430 (1 review written)

My friend LIVING ABROAD, just spent her hard earned money, lovingly sending me the most dismal bunch of flowers Ive ever seen. 3 pink roses half dead wired to hold up their poor dead heads, a palm leaf definitely dead and yellow, and motley green mini chrysanthemums.The only thing looking fresh were 2 stalks of unopened lilies,and the green leaves which made up 2/3 of the bunch. The nasty pink cello wrapping had thin cheap dark brown curly ribbon.The most unstylish bouquet imaginable.It looks… Read Full Review

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★☆☆☆☆

“Buyer Beware. Items not as pictured or paid for”

Written on: 17/09/2016 by Boylewt89 (1 review written)

Terrible value for money & poor customer service. I spent over $100 for flowers and chose $80 worth of Upgrades and selected the Vase to be included. Flowers were delivered in a box with a sponge and they told me to tell my disappointed grandmother who was expecting a vase that a box is a container and you can still water the flowers so it's the same as a vase. I explained that they aren't because a Vase is a gift that can be kept and used after the flowers have died but they didn't care… Read Full Review

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★☆☆☆☆

“I dont even want to give i 1 star”

Written on: 19/07/2016 by Marquesz239 (1 review written)

the quality of the flowers were absolutely terrible, i could have got nicer flowers by walking in Woolworth's and collecting a bunch yet i paid $200 for them, and this isn't the first time i have got terrible flowers from them. DO NOT USE EASYFLOWERS, they are cheap and have no idea how to do a nice bunch of flowers. absolutely disgraceful!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Overpriced, unopened duds with bad customer service.”

Written on: 06/07/2016 by Chavezre470 (1 review written)

Ordered an expensive bunch of flowers which were delivered unopened, sad looking and in pretty uninspiring package. When asked for my review I told them as such and they said that is the standard. Do not order from them!… Read Full Review

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