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“House is full of beautiful flowers ~ However”
Written on: 04/08/2021 by amcfarlane (3 reviews written)
Sadly my husband died on Saturday 31.07.2021. Friends,family and co-workers have been so supportive and sent some beautiful flowers. However the arrangement that arrived from M&S today is a disgrace. Roses and Lilies with no heads. Roses with broken stems. The worst thing is I will have to go and see my neighbour and inform her that her bunch of flowers were beautiful ~ I cannot say to her FHKKJG OPOJG. If my son was at home I would ask him to take pictures, alas he is not. Please do not order… Read Full Review
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“Majestic bouquet ”
Written on: 29/07/2021 by Annamark19 (1 review written)
Sent as a thank you gift no lilac roses included and lilies and roses only lasted two days never buy flowers from them again. Better with Tesco flowers… Read Full Review
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“DEAD FLOWERS ”
Written on: 28/07/2021 by Ade2406 (1 review written)
Received flowers in boxed air tight packaging all died within 2 days. Ironically my husband bought me some from the petrol station and these are thriving. Terrible dont buy m&s flowers. This is the second delivery I've received that have been disgraceful from m&s… Read Full Review
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“Really not good”
Written on: 01/07/2021 by Nothappyatall2021 (1 review written)
I was sent flowers for my birthday, they were left outside and not bought up to my flat, the box was soaked and falling apart, flowers broken and no card. An absolutely waist of money… Read Full Review
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“Disgusting Quality ”
Written on: 23/06/2021 by Malrit (1 review written)
Olive tree delivered for my wifes 64th birthday as a present from our grandchildren in Australia will be lucky to survive. Paperwork quote "compost should never be allowed to dry out". If the compost for this tree had been any harder, we could've used it for dry stone walling. I remember when M&S oozed quality, obviously standards are slipping badly. Delivered by Yodel, the package clearly states "may contain water" (ha ha) and to "keep upright", I found it laid on its side at delivery… Read Full Review
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“Disgusted”
Written on: 24/03/2021 by L.Turnbull (1 review written)
Box soaking wet flowers broke hardly any petal, was a gift for my birthday, very upsetting… Read Full Review
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“Poor Value”
Written on: 18/03/2021 by Bridgetk213 (1 review written)
Received flowers for mothers day from son, did not appear to be arranged, just stuffed in a plastic bag in the box, threw away the vast amount of packaging and arranged in a vase. Arrived late afternoon Sunday, Tuesday, three stems wilted and fit for the bin. A recent £5.99 bouquet from Lidl lasted 2 weeks. M&S used to be a mark of quality, definitely not for flowers… Read Full Review
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“Mothers day flowers ”
Written on: 18/03/2021 by Cassidy235 (1 review written)
Flowers were pre ordered and delivered as soon as they were avaliable on the 9th before the weekend of mothers day. They were delivered on time with email and txt updates on delivery. Arrived looking good with some still in bud. It has been over a week now and my Mother sent me a photo as the flowers still look amazing. I am going to purchase again this week for mothers birthday. Everyone has different experiences sometimes we have to make our own to know for sure… Read Full Review
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“Very dissapointed, wont order again”
Written on: 16/03/2021 by Melywelly (1 review written)
I ordered my mams flowers for mothers day, they did arrive on said date but came in a box, petals of the roses were starting to turn brown and wilt, did not look no where near fresh!!£40 bouquet, would not recomend… Read Full Review
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“Awful ”
Written on: 15/03/2021 by 1chezza (1 review written)
I ordered flowers for mother’s day. I cannot see my 91 year old mum because of COVID so I thought I’d cheer her up on mother’s day. How wrong could o be. I ordered flowers from Marks & Spencer in plenty of time for mother’s day. They did not arrive. I called the next morning after waiting on hold for 30 minutes. I was told sorry about that we’ll send them next Friday!!!!! I asked to speak to a manager but was told that no one was available. I asked them to get a manager to call me… Read Full Review
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“Mothering day flowers from M&S”
Written on: 14/03/2021 by Kimma (1 review written)
My daughters ordered a bouquet , on arrival heads of flowers were broken, not the flowers ordered. Daughters very upset as these were ordered 3 weeks earlier. Very poor service from a renowned company. Won’t be getting anymore. Thoroughly disappointed… Read Full Review
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“Disappointed”
Written on: 12/03/2021 by Derrickf101 (1 review written)
I've just reseved some flowers off my son and daughter in law for mother's day when I opened them four heads fell off, roses partly dead and tulips droopy would not recommend to anyone thank you… Read Full Review
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“DEAD ON ARRIVAL”
Written on: 11/03/2021 by GiaBateman144 (1 review written)
A gift of flowers for my birthday from my niece would have been an absolute delight had it not been for the fact that they were dumped on our doorstop in a crumpled cardboard box. Upside down, and soaking wet. The flower heads were crushed and some were broken off. A sprig of a daisy like flower in the centre of the arrangement had obviously rotted many days previously and spread itself all over the blooms. The arrangemnt was only fit for the dustbin… Read Full Review
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“Disappointed”
Written on: 01/03/2021 by 222Hardy (1 review written)
Received some fresh flowers from m&s some of them did not open only lasted a few days before going into the bin ,at 25 pounds the quality should be better.I HAD FLOWERS FROM ALDI LASTED FOR WEEKS… Read Full Review
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“Flowers wilted after 4 days. Many haven’t opened ”
Written on: 20/02/2021 by neilbaker (1 review written)
The flowers I had delivered started to wilt after 4 days and 6 days in and they are almost dead, with many that haven’t even opened. I’ve had cheap £4 Tesco bunches of flowers last longer. In fact they have lasted 2 weeks plus These were definitely not worth £35!… Read Full Review
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“M&S Gift Message is cheap, shabby and hidden”
Written on: 14/02/2021 by MandScustomer (1 review written)
REF: ORDER NUMBER: 301-0030471-8194882 The Valentine's Day flowers arrived perfectly timed and presented, but no Gift Message in sight! The Gift Message Card is what it is all about. Get that wrong and you have wasted your money. We dug the box out of the dustbin and checked the address label. Guess what, there was a cheap, nasty, tacky little tear-off section of the actual address label that had my message in tiny letters, badly set out, just squeezed up in the top of the available… Read Full Review
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“Expensive and short shelf life”
Written on: 05/02/2021 by Ralstonmj360 (1 review written)
I received a bunch of £40 (I looked it up) boxed flowers for my birthday. When they arrived they looked beautiful initially, but not a great amount for the money. The roses all openened fully on the second day and after 10 days I am ready to throw them away. I have had better quality flowers from Aldi for a fraction of the price. It is embarrassing to mention it to the gift giver, but it is disgusting that such a big operator gets away with delivering such poor quality flowers… Read Full Review
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“Embarrassing present”
Written on: 27/01/2021 by Carolenee (1 review written)
The daffodil bouquet was pictured as a huge bunch of assorted daffodils with an explanation that they might arrive in bud. It arrived as 9 rubber band tied bunches of extremely tight buds and 1 bunch of tulips [also in a rubber band] They were supposed to be32cm but were between 22 & 25cm long. As they open it is clear that they are all small single headed narcissi and no larger daffodils as shown on the order site and no variety … Read Full Review
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“Absolutely shocking. ”
Written on: 02/12/2020 by dsh2611 (1 review written)
Yodel driver dropped box on my driveway, smashed champagne bottle, damaged flowers, never bothered to ring doorbell or let anyone know. Buyer was emailed to say flowers Were delivered. We had to contact marks to let them know. New flowers were sent out 2 days later and bunch was half the size of original order. No credit or refund or any compensation was offered. I would have expected more from Marks and to be honest you can better flowers out of the petrol garage. Totally wasted the birthday… Read Full Review
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“Quality of flowers ”
Written on: 06/09/2020 by Hillary477 (1 review written)
Recently ordered flowers for mothers birthday. Arrived on stated day. Flowers poor quality, large yellow crysthan missing, was main reason I ordered it as like these flowers. Too much greenery felt like it was put in to make up for lack of flowers. Flowers started dying after 4th day. Disappointing purchase, nothing special could have purchased better in supermarket. Would not buy again or recommend… Read Full Review
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