Marks & Spencer Flowers www.marksandspencer.com/flowers

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Marks and Spencer Flowers www.marksandspencer.com/flowers
★★☆☆☆
1.5
8.0% of users recommend this
Click here if this is your business
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Latest Reviews

“Anniversary flowers ”

★★★☆☆

written by on 13/04/2024

My daughter Sent me 28 roses - yellow, pale pink and cream. As i put them in the vase sone of the yellow ones looked to be wilting. Over the last few days all dropped (yellow ones). Rest are fine and still looking good. Delivery and packing was good.

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“Hyacinth and tulip bouquet”

★★☆☆☆

written by Dianeflowerd on 22/03/2024

I received my bouquet from a close friend. When I opened the box it was apparent the tulips were not fresh. The leaves were already pale and yellowing at the tips. The hyacinths were lovely and just about to flower. Within 3 days the tulips were dead. The hyacinths are still flowering with a lovely scent. I am most disappointed with this offering . The tulips were a disaster and my friend would be very upset bearing in mind the bouquet was far from cheap!

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“Disappointing ”

★★☆☆☆

written by on 17/03/2024

Was so excited to receive a gift of hundred daffodils for mothers' day what a lovely thought. Very sad to report that over half of them are dead less than a week later. Do better M&S.

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“Shrivelled up Roses”

★☆☆☆☆

written by Kendaw21 on 16/02/2024

Ordered a dozen roses for my wife on Valentines day, but have to say we were left totally disappointed with the flowers The heads were all tainted and brown.and the greenery with a distinct wilted look I was so embarrassed to give her these for Valentines Day I bought from M&S because I thought I would be getting quality, but sadly not I've tried contacting customer service by e mail but no response, I tried to leave a reveiw on their io reveiw page but it wouldn't upload, I will never use m&s again, such a shame

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“Dead flowers”

★☆☆☆☆

written by on 12/02/2024

Given a bouquet of M&S flowers from a great friend following the death of my dog and most of them were dead! Wish I could show photos. M&S flowers shame on you!

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“Wilted”

★★☆☆☆

written by Walkerbh1948 on 27/01/2024

I received the Thinking of You flowers, 2 out of the 3 white trachelium arrived wilted and never perked up despite going straight into water. Quite disappointed and wouldn't recommend these.

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“Order anywhere else if you want flowers to arrive on time”

★☆☆☆☆

written by DianeRidley on 13/09/2023

Very upset that the flowers I ordered 2 days ago 'guaranteed' delivery for today, my mum's 89th birthday, did not arrive. I spent 2 hours being passed from pillar to post trying to resolve this in time but they did not seem to understand that a delivery on any other day than her birthday was unacceptable. I had to make a very uncomfortable call to my mum that the surprise we had entrusted M&S with had instead left me upset, angry and red faced. Will NEVER use them again! Go elsewhere!

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“Looked very much past their best ”

★☆☆☆☆

written by Bpjd on 15/07/2023

Flowers arrived looking limp and past their best. 5 of the stems were broken I wouldn’t recommend to anyone, let alone friends

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“Flowers”

★★☆☆☆

written by carlthompson.135 on 11/05/2023

Advertised as 25 stems... only 18 received. Nearly a 3rd missing.. Customer service was appalling.

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“Disgusting nothing like the photo ”

★☆☆☆☆

written by Kentrv277 on 11/05/2023

Have just received flowers from marks & Spencer ordered online from my daughter. They are disgusting, half dead and about a quarter of the size of the picture. She purposely picked it as she knows I love peonies, didn’t contain any!!! Absolute rubbish and complete waste of money, shame on you marks & Spencer

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“Dead , dried, for the bin ”

★☆☆☆☆

written by pyGregory173 on 22/04/2023

Received flowers from my church group, brown dead and drooping ready for the bin how can you deliver such rubbish, I’m really disappointed and upset. How can you send such rubbish to a very sick person

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Sheilaelizzbeth's Comment

Written on: 22/04/2023

Do you care

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“Wilted Flowers”

★☆☆☆☆

written by Beckenbauer on 22/03/2023

My wife received some flowers, from her son, for Mothers Day. They were wilted, and in terrible condition. Only place to put them was in the bin. Massive waste of money.

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“flowers ordered withered ”

★☆☆☆☆

written by Lyon260 on 18/03/2023

Very disappointed with flowers ordered for delivery to my mother. If I lived closer I would rather have gone to Tesco or Asda and pay half the price to wha was delivered

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“Wilted and not worth the money ”

★☆☆☆☆

written by SharonHbristle on 18/03/2023

My son ordered flowers for me for Mother’s Day and they were very disappointing.They were a small bunch and wilted and very poor value. Next year I think he’ll go to Lidl as theirs were bigger and half the price! Come on M&S get your act together from a loyal but very dissatisfied customer

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Pinetownx1965's Response to SharonHbristle's Review

Written on: 18/03/2023

I I ordered flowers for my mom and very disappointed with the bouquet. Flowers all withered and definitely not worth the money, if I lived closer would rather buy flowers from Asda or Tesco but ordered from M&S for special day and would have thought with the reputation they that the flowers would have been good quality

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“Non arrival of flower delivery”

★☆☆☆☆

written by jean46692 on 13/03/2023

I ordered flowers for friends B’Day on 8th.Mar., & to date, they have not arrived. Please advise

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“Valentine's Day let down!”

★☆☆☆☆

written by nothatsnotme on 14/02/2023

Despite telling all couriers we have NO OUTSIDE SAFE PLACE, DPD dumped the flowers outside, in subzero temperatures and in full view of the road. That they survived till I found then is miraculous. The flowers were loose in the box rather than in the strap fitted to the box in order to protect them. The courier ignored the markings on the box and dumped the flowers so they were lying on the blooms - or at least, what started as blooms! I've not given them as the present they were intended for, they're not up to the standard you'd expect to present them to someone! I'll never buy from M&S Flowers again and will discourage people I do buy from from using DPD.

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“Terrible flower delivery”

★☆☆☆☆

written by Yareli16 on 07/02/2023

M&S used DPD for our flower delivery, and they were utterly useless. Despite the clear labelleing on the box, it was not stored in the right position, something had been placed on it, and as a result it was delivered to us damaged with the flowers all squashed upside down. No online mechanism to complain or obtain an (even partial) refund. Complete disgrace, will never use again.

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“Poor and wilted ”

★★☆☆☆

written by Lucia458 on 06/02/2023

My sister sent me roses and freesias today as it is my 79th birthday tomorrow and I immediately opened after the Courier delivered them. The leaves were all wilted and petals on roses were curled and not at all fresh. Dare not tell my 82 year old sister. This is not the first time. No good complaining as they do NOTHING. Save your money and go elsewhere.

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“Sad Protea.”

★★☆☆☆

written by taLyons266 on 06/02/2023

My son bought me a bunch of mixed Protea and Feinbos as part of Birthday present. To say they were disappointing is an understatement. The large Protea never came out and the smaller ones are yet to make an appearance, some of the dried flowers were all bent and had to go straight in the bin. I feel so sorry for my son, though I would never tell him .He knew I would enjoy the collection, as I lived in South Africa for a few years and saw the genuine article on the Garden Route.

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“Utter Sham”

★☆☆☆☆

written by SailorGirl68 on 28/12/2022

I ordered the Red Amaryllis Bouquet for a sick friend for Christmas. Despite several emails advising of delivery times they didn’t arrive. They finally arrived on Christmas Eve very late. My dog growled, I went to the door to find the box dumped on the drive with no sign of the courier. The box was crushed, the blooms all damaged and dry flowers having been in transit 2-3 days(according to tracking) I then have the hassle of sourcing flowers from another supplier. This is the second time M flowers have let me down. Looking at these reviews I should have read them before ordering.

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Asked by Sheilaelizzbeth on 22nd April 2023 Report this content
Why do you keep delivering poor quality flowersv

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Answers (1)
Report this content nothatsnotme Written on: 28/04/2023
It's just what they do! C rap quality - in our case, mainly because of a s hit ty delivery company who no-one in their right mind would employ.
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