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“Flower Oder stuck in system and no info”
Written on: 13/10/2021 by Mjg30 (1 review written)
Are Marks and Spencer’s reading these reviews?what is going on with them? I ordered flowers last week for a friends new baby arrival. Despite receiving messages from M&S and Yodel saying they were on the way they never arrived. I eventually managed to get through to Marks on phone only to be greeted by someone who seemed to be reading from a script and telling me the call was being recorded. She agreed to refund my money and send another order to be there at latest 2 days ago. Exactly the… Read Full Review
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“Birthday flowers at 9pm”
Written on: 03/10/2021 by Randyn419 (1 review written)
I ordered birthday flowers for my friend. They did not arrive until 9pm ! And were half dead when they arrived! I ordered these over a week before so no excuse and I am so angry about this, I thought from marks they would be good quality and delivery service! But no, when I tracked them at 6pm the yodel driver had over 50 drops, so I assume they were with people's weekly shops! Never never again Mark's and Spencers!!… Read Full Review
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“SHOCKED AT QUALITY!”
Written on: 02/09/2021 by Arferbrick (1 review written)
I’m absolutely furious about the quality of the roses I’d ordered from M&S to send to my cousins for he birth of their first baby. They arrived the day after I’d ordered but they were brown and wilted, How could they be sent out in that condition? They looked as if they’d been in transit for a week! I’m appalled that M&S, wiith their reputation for quality, reliability and value for money, couldn’t come up with the goods. I expect a refund… Read Full Review
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“Very poor quality”
Written on: 21/08/2021 by jarag66 (1 review written)
Received an order from my sister on Wednesday 11/08/21. The roses were very damp on the internal petals which had then fallen off completely by Saturday 14th. The green Chrysanth blooms were brown at the tips. I emailed on Saturday but as I had heard nothing by the Monday I telephoned and was immediately offered a replacement which arrived on the Tuesday. Bad handling by Yodel as the box was swung over my gate and the flowers are not secure inside! The replacement roses (whilst not damp) have… Read Full Review
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“Blooming disgusting ”
Written on: 15/08/2021 by Kendrai113 (1 review written)
Flowers arrived today from a dear friend. They are absolutely disgusting. Do not use M&S for flowers… Read Full Review
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“House is full of beautiful flowers ~ However”
Written on: 04/08/2021 by amcfarlane (3 reviews written)
Sadly my husband died on Saturday 31.07.2021. Friends,family and co-workers have been so supportive and sent some beautiful flowers. However the arrangement that arrived from M&S today is a disgrace. Roses and Lilies with no heads. Roses with broken stems. The worst thing is I will have to go and see my neighbour and inform her that her bunch of flowers were beautiful ~ I cannot say to her FHKKJG OPOJG. If my son was at home I would ask him to take pictures, alas he is not. Please do not order… Read Full Review
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“Majestic bouquet ”
Written on: 29/07/2021 by Annamark19 (1 review written)
Sent as a thank you gift no lilac roses included and lilies and roses only lasted two days never buy flowers from them again. Better with Tesco flowers… Read Full Review
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“DEAD FLOWERS ”
Written on: 28/07/2021 by Ade2406 (1 review written)
Received flowers in boxed air tight packaging all died within 2 days. Ironically my husband bought me some from the petrol station and these are thriving. Terrible dont buy m&s flowers. This is the second delivery I've received that have been disgraceful from m&s… Read Full Review
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“Really not good”
Written on: 01/07/2021 by Nothappyatall2021 (1 review written)
I was sent flowers for my birthday, they were left outside and not bought up to my flat, the box was soaked and falling apart, flowers broken and no card. An absolutely waist of money… Read Full Review
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“Disgusting Quality ”
Written on: 23/06/2021 by Malrit (1 review written)
Olive tree delivered for my wifes 64th birthday as a present from our grandchildren in Australia will be lucky to survive. Paperwork quote "compost should never be allowed to dry out". If the compost for this tree had been any harder, we could've used it for dry stone walling. I remember when M&S oozed quality, obviously standards are slipping badly. Delivered by Yodel, the package clearly states "may contain water" (ha ha) and to "keep upright", I found it laid on its side at delivery… Read Full Review
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“Disgusted”
Written on: 24/03/2021 by L.Turnbull (1 review written)
Box soaking wet flowers broke hardly any petal, was a gift for my birthday, very upsetting… Read Full Review
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“Poor Value”
Written on: 18/03/2021 by Bridgetk213 (1 review written)
Received flowers for mothers day from son, did not appear to be arranged, just stuffed in a plastic bag in the box, threw away the vast amount of packaging and arranged in a vase. Arrived late afternoon Sunday, Tuesday, three stems wilted and fit for the bin. A recent £5.99 bouquet from Lidl lasted 2 weeks. M&S used to be a mark of quality, definitely not for flowers… Read Full Review
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“Mothers day flowers ”
Written on: 18/03/2021 by Cassidy235 (1 review written)
Flowers were pre ordered and delivered as soon as they were avaliable on the 9th before the weekend of mothers day. They were delivered on time with email and txt updates on delivery. Arrived looking good with some still in bud. It has been over a week now and my Mother sent me a photo as the flowers still look amazing. I am going to purchase again this week for mothers birthday. Everyone has different experiences sometimes we have to make our own to know for sure… Read Full Review
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“Very dissapointed, wont order again”
Written on: 16/03/2021 by Melywelly (1 review written)
I ordered my mams flowers for mothers day, they did arrive on said date but came in a box, petals of the roses were starting to turn brown and wilt, did not look no where near fresh!!£40 bouquet, would not recomend… Read Full Review
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“Awful ”
Written on: 15/03/2021 by 1chezza (1 review written)
I ordered flowers for mother’s day. I cannot see my 91 year old mum because of COVID so I thought I’d cheer her up on mother’s day. How wrong could o be. I ordered flowers from Marks & Spencer in plenty of time for mother’s day. They did not arrive. I called the next morning after waiting on hold for 30 minutes. I was told sorry about that we’ll send them next Friday!!!!! I asked to speak to a manager but was told that no one was available. I asked them to get a manager to call me… Read Full Review
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“Mothering day flowers from M&S”
Written on: 14/03/2021 by Kimma (1 review written)
My daughters ordered a bouquet , on arrival heads of flowers were broken, not the flowers ordered. Daughters very upset as these were ordered 3 weeks earlier. Very poor service from a renowned company. Won’t be getting anymore. Thoroughly disappointed… Read Full Review
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“Disappointed”
Written on: 12/03/2021 by Derrickf101 (1 review written)
I've just reseved some flowers off my son and daughter in law for mother's day when I opened them four heads fell off, roses partly dead and tulips droopy would not recommend to anyone thank you… Read Full Review
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“DEAD ON ARRIVAL”
Written on: 11/03/2021 by GiaBateman144 (1 review written)
A gift of flowers for my birthday from my niece would have been an absolute delight had it not been for the fact that they were dumped on our doorstop in a crumpled cardboard box. Upside down, and soaking wet. The flower heads were crushed and some were broken off. A sprig of a daisy like flower in the centre of the arrangement had obviously rotted many days previously and spread itself all over the blooms. The arrangemnt was only fit for the dustbin… Read Full Review
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“Disappointed”
Written on: 01/03/2021 by 222Hardy (1 review written)
Received some fresh flowers from m&s some of them did not open only lasted a few days before going into the bin ,at 25 pounds the quality should be better.I HAD FLOWERS FROM ALDI LASTED FOR WEEKS… Read Full Review
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“Flowers wilted after 4 days. Many haven’t opened ”
Written on: 20/02/2021 by neilbaker (1 review written)
The flowers I had delivered started to wilt after 4 days and 6 days in and they are almost dead, with many that haven’t even opened. I’ve had cheap £4 Tesco bunches of flowers last longer. In fact they have lasted 2 weeks plus These were definitely not worth £35!… Read Full Review
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