Pro Flowers Reviews - www.proflowers.com

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Latest Reviews

★☆☆☆☆

“unsolicited order, but charged anyway”

Written on: 12/10/2019 by makesmegrumpy (1 review written)

Approximately 1 year after ordering flowers from Pro Flowers (via credit card purchase) they decided I must want more flowers, so they sent additional flowers without my permission and charged me for the flowers using the credit card information from previous purchase. Had to cancel credit card so they do not repeat! Would rate negative stars if it were possible… Read Full Review

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★☆☆☆☆

“Do not order from this company!”

Written on: 14/05/2018 by Howellzl98 (1 review written)

This site requires me to choose at least one star but in all honesty, they don't even deserve that. I would NEVER recommend this company to anyone!! I ordered flowers for my mother for Mother's Day 6 days ahead of time and she did not receive them. My response from ProFlowers was, "We are sorry for the inconvenience. We can refund your money." Thank you for ruining my surprise for my mother and making me scramble last minute to figure out something else to do for her. Florists and… Read Full Review

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★☆☆☆☆

“WARNING! Be cautious when sending flowers”

Written on: 17/05/2017 by JMandmom (1 review written)

WARNING-!!!!! BE SURE YOU SIGN YOUR NAME ( first and last- if the person you know, knows more than one person of the same name)- or the "recipient" will not be able to thank you! ( and it is frustrating)- their policy is to send an e-mail to the sender- ??? what it says- - - FYI I spoke to multiple people on phone- polite, but very difficult to understand and not forthcoming with actual policy/ procedure until after they got a bunch more of my demographic info to put in their system. -WOULD it… Read Full Review

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★☆☆☆☆

“Don't do it!!!!!”

Written on: 16/02/2017 by monomona (1 review written)

#1 star too may - My husband purchased a dozen red roses w/bear and small box of chocolates for Valentine's Day and had them delivered to my work. He has bought me flowers in the past for different occasions but never from this company. The roses arrived #11 instead of #12 all welted and had bug bites everywhere. All the buds were closed and the note that he had included had at least 4 misspelled words. Needless to say I was so embarrassed. His intentions were good but I wish he would have read… Read Full Review

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★☆☆☆☆

“Always Double the Price!”

Written on: 20/12/2015 by otMcManus16 (1 review written)

Whatever price you see advertised you will need to at least double it! It doesn't matter if you have a discount code, free vase, free shipping etc. They will throw in additional handling charges or something else at checkout to come up with the price they wanted to charge everyone in the first place. Until they change their deceptive ways, try someplace else… Read Full Review

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★☆☆☆☆

“Vase and Chocolates Missing”

Written on: 10/05/2015 by 295Glover (1 review written)

Ordered flowers with vase and chocolates for mother's day. The flowers came, but the vase and chocolates didn't, which ruined the purpose and surprise. I called and they said they were going to send out a new vase, but that the chocolates were out of stock. A call or email to change my order due to the outage would have been better than just sending the flowers without anything to put them in. They said they would refund me the chocolate money. We shall see. Never again for not Pro… Read Full Review

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★☆☆☆☆

“Never made it out the gate.”

Written on: 01/02/2012 by a9417 (1 review written)

PROFLOWERS: On Monday I order a Peace Lily for a funeral to be delived to the home of the family by Thursday. The website automatically add in the express charges. I called to have the charge removed and place a new order. They stated my card was not charged but the funds were being held. I ask for the total amount of the hold released and would create a new order once the funds were released. They stated they would release as soon as possible. I stated I would not make a new order until… Read Full Review

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★★☆☆☆

“I started using Proflowers years ago - they had a...”

Written on: 21/09/2010

I started using Proflowers years ago - they had a lovely website then and I really loved the gorgeous quality of their flowers and efficient delivery. But sadly, I fear my proflower days are done. The website has gotten clogged up with ugly, cheap "extras" and bogus deals. I probably should have switched after the "customer service" rep asked me if I wanted free delivery and used my affirmative answer to sign me up to a monthly service for which I was billed! I discovered the charges and… Read Full Review

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★☆☆☆☆

“WE WILL NEVER USE PROFLOWERS AGAIN. My husband...”

Written on: 15/02/2010 by Donna Bosholm (1 review written)

WE WILL NEVER USE PROFLOWERS AGAIN. My husband ordered the delux "Hugs and Kisses" bouquet to be delivered to our house on Valentine's Day. Yesterday afternoon, I walked into my kitchen to find my husband frantically cutting the stems out of a box and trying to arrange my "arrangement". He was charged $60.00 for a delivered arrangement that came with a vase and 40 frozen tulip and iris buds packed in a box! When he got it put together it looked like a green potted plant with little strips… Read Full Review

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