written by othello on 02/07/2007
I returned the Accurist MS305 - Cal OS60 - SR927W watch to Accurist in working order - was told damage was due to sweat and that I would have to pay for replacement as the company looked on this as accidental damage. What is worse, is it could happen again. Obviously the material is not correct for the use it was designed. In the second e-mail from the company, they informed me that the watch was not working when it arrived.
I am disappointed to see that this is another example of a UK company which lacks pride in its product and service. I would have expected the housing to be replaced and returned with a short note "Sorry for the inconvenience".
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