Sequence Homes (Barnard Marcus) Reviews

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Sequence Homes (Barnard Marcus)
Sequence Homes (Barnard Marcus)
Sequence Homes (Barnard Marcus)
Sequence Homes (Barnard Marcus)

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Latest Reviews

★☆☆☆☆

“Awful”

Written on: 07/09/2017 by 127Lyon (1 review written)

Simply just don't use them, Thornton heath branch especially. Mislead you and lie. Made selling property a nightmare. Do not use the in house solicitor, she is rude and aggressive. They all charge a huge fee for doing nothing. Try small independent companies. … Read Full Review

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★☆☆☆☆

“Expensive, dishonest, overall bad advice to a first timer”

Written on: 13/05/2017 by Baker499 (1 review written)

So you want to get ahead of the crowd and gain the advantage? Join our 'head start list' and we can call you when something in your budget and of your criteria comes in. But to do this you will need to see our mortgage advisor. You make an appointment to see a man with lots of certificates, who comes across friendly and harmless but stitches you up on your mortgage deal when you realise you could have had a better deal with the same lender if you had gone directly, plus there was a go direct… Read Full Review

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★☆☆☆☆

“Poor Service, the broker left me with poor credit.”

Written on: 15/03/2017 by Vahideh (1 review written)

Do not trust the mortgage broker at this estate agents! I had a meeting on 4th February 2017, she suggested she does a 'soft' search on me and my partner. I wasn't sure what exactly this meant but I explained to her that I did not want this to affect my credit scoring in any way whatsoever, and I was very pedantic about this. She reassured me numerous times that it will not show AT ALL. I then checked my credit file a week later to find my score had gone done with a comment stating that 'a… Read Full Review

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★☆☆☆☆

“Hard to imagine how they could be worse”

Written on: 20/10/2016 by Braedon348 (1 review written)

I would never deal with Barnard Marcus again. They lied to get my tenants in the property, did nothing when they didn't pay the rent, fobbed me off and sent me round different departments every time I needed something, tried to charge me 3 times for the same piece of paper that I didn't need in the first place, lied about how to reclaim my deposit, tried to charge me for giving me back the deposit. Their complaint process is as much of a joke as the rest of the company - just say "not my… Read Full Review

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★☆☆☆☆

“Nuisence Calls”

Written on: 06/07/2016

I am placing a bad review for Barnard Marcus even though I have never used this Estate Agent. They seem to be using a marketing company to make repeated calls to my mobile phone concerning a property which I have just sold through another agent. I do not know how they got my number. They have called maybe 5 or 6 times in past two months even though the property has been marked as STC. I keep telling the caller to remove my details. They say they will but they do not. Should I need an Estate… Read Full Review

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★☆☆☆☆

“NEVER EVER DEAL WITH THESE LIARS”

Written on: 16/06/2016 by 247Whitehead (1 review written)

We have had never ending problems with them since we rented a house through them (allen and harris) but sequence are the people supposedly "sorting out our problem" which is a huge problem and they are taking it as a joke and sending never ending lists of people round to quote and then just not doing anything. I have complained and im going to take them to court NEVER RENT OR BUY A HOUSE THROUGH THESE LYING PEOPLE! NEITHER ALLEN AND HARRIS OR SEQUENCE (I know theyre same company)… Read Full Review

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★★☆☆☆

“Inflated fees and they force you to accept advertisments”

Written on: 09/06/2016

The fees are among the highest I've come across however the service they provided was poor, lots of errors and misinformation, mistakes are ok, we all make them but the attitude felt lazy and exploitative. To make things worse, as part of the referencing process for letting you're _forced_ to accept advertisements from home telecom (well known to be an awful provider). As in, they do not let you submit your referencing details without agreeing to be advertised to. Despite contacting them… Read Full Review

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★☆☆☆☆

“Possibly the worst property managers”

Written on: 12/05/2016 by HayleyBolton (1 review written)

I say possibly worste as I never lived in Sierra lione. Obviously the back up employment for people who couldn't make it past pre school and who aren't in jail. Not sure what they do all day between calls but procrastinate is an overststement. Landlords would do well to stay away from this company as I am sure they not to keen to pay people do to do something that they just end up doing themselves. Poi callers take a bow there is a profession more draining and non client focused than… Read Full Review

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★★☆☆☆

“Not polite and professional at all”

Written on: 06/05/2016 by Chance336 (1 review written)

I've signed the contract with them just because i urgently needed a flat. The person I talked made me feel unconfortable and made lot of mistakes that cost me money and time. Staff you should smile! It's free of charge!… Read Full Review

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★☆☆☆☆

“Exceptionally Rude Broker”

Written on: 22/03/2016 by Zariahr345 (1 review written)

He was exceptionally rude. An unpleasant person to deal with… Read Full Review

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★☆☆☆☆

“Complete Shambles”

Written on: 06/03/2016 by Arthur456 (1 review written)

Delays and avoidance from the start to the finish, constantly lied too, did not return phone calls, There solicitors are a complete waste of time, avoid at all costs, really had a could not care less attitude… Read Full Review

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★★★★★

“Outstanding service”

Written on: 23/02/2016 by markmahendran (1 review written)

I went to the Mitcham branch to apply for my mortgage , the broker has done an outstanding job for me. He always communicates to us and often takes that extra step to help resolve any issues. He has resolved many challenging issues for us. I will strongly recommend the service to my family and friends… Read Full Review

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★★★★★

“Unbelievable Mortgage Journey”

Written on: 23/02/2016 by flakandula (1 review written)

Today the CeMAP Mortgage Services Manager Barnard Marcus Mitcham Branch showed his incredible professionalism and patiently helping us having a mortgage offer from one of the reputable high street bank. Yepey! A great reason to celebrate immensely because we are in an adverse credit which was almost impposible for us to get a mortgage but now it is possible indeed and thanks by doing his unbelievable job whom he also secured a great interest rate of 1.69%. We can't really believe it..... and… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 09/02/2016 by Joes426 (1 review written)

I've dealt with the Thornton Heath branch and asked their assistance in purchasing a property. When I called up with my criteria, all they were interested in was when I was available to see their broker. Despite me saying I was happy with my broker, I was told theirs is better and it would help secure me first dibs on a property. I proceeded to ask what properties are currently available and I was rudely told 'I am a salesman, my job is to sell property and I've sold everything so I have… Read Full Review

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★★★★★

“Brilliant Customer Service”

Written on: 21/01/2016 by MarilynFlood147 (1 review written)

I sold my property through Croydon Barnard Marcus in October last year and I have to say it is the best experience I have had with an estate agents in a long while. The staff there were always at the end of the phone when I needed them and kept me updated throughout. When I move again I will definitely use Barnard Marcus!… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 20/01/2016 by 1978Thurston (1 review written)

Awful service! They are quick to take my money, however they offer nothing in return. I was with them for 1 year and would never rent or buy a property from them again. I rented out my flat in Epsom. When the oven and boiler broke it took them 3 months to get themselves sorted. I had to contact my tenants to gain access to the property as the agency could not get hold of them, when in fact my tenants could not get hold of anyone at the agency to arrange someone to fix the boiler and oven.They… Read Full Review

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★☆☆☆☆

“What a frustrating experience with lettings team”

Written on: 16/12/2015 by Tenant345 (1 review written)

Takes over weeks to get a reply on emergency repairs...will never live up to their own commitments. Difficult to reach once the contract is signed… Read Full Review

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★★☆☆☆

“Disappearing broker”

Written on: 13/08/2015 by grumpy_customer (1 review written)

I went to the Mitcham branch having read some good reviews on here about their broker; He is a very friendly guy who knows his stuff but throughout the application he disappeared numerous times (once for over 3 weeks!) which is not ideal in the middle of a mortgage application when you have the estate agent chasing you as they need an update. Overall it was not a good experience… Read Full Review

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★☆☆☆☆

“Frustrating experience with Barnard Marcus”

Written on: 22/07/2015 by Freddyh171 (1 review written)

We've had a terrible experience with Barnard Marcus as tenants. First of all, they are very slow in responding to emails, and their staff are almost impossible to get hold of. The first time we've experienced that was when we were waiting for them to initiate our tenancy agreement. Wherever I called the agency to speak to our tenancy co-ordinator, I was told she was busy and would call me back - which she never did. Sometimes when I called them, someone else picked up and when I said I'd like… Read Full Review

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Aggiem77's Comment

Written on: 25/08/2015

I am in the very similar situation at the moment. They are bunch of lazy, uneducated creatures. Have you complained somewhere higher as I am looking in to this. There is procedure you have to go through. I am not going to give up until the person responsible for my 3 month stress is fired!

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★★☆☆☆

“Avoid the London Southfields branch”

Written on: 13/07/2015 by Claydb227 (1 review written)

I'm not one to complain usually but when over 500£ of my hard earned money is wasted on poor service I have no choice. The Southfield mortgage broker is a smooth talker and a salesman. Just remember this: the man CANNOT BE TRUSTED. He will try hard to sell anything, answer all your questions (poorly I found out later) but as soon as his commission is paid, well... the mortgage i thought I applied for was declined and he just kept on applying to other lenders without notifying me. I was not… Read Full Review

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