Jewellery Catalogue Reviews - www.jewellerycatalogue.co.uk

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★★★★☆
3.6 / 5
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Latest Reviews

★☆☆☆☆

“Steer Clear”

Written on: 06/03/2017

Bought a ring between Xmas and New Year from the website jewellerycatalogue. Received no confirmation text or email, despite going through the full payment process. It wasn't a cheap purchase. The website had no info on being closed over this time. The phone number on the website is invalid. Worried they would take payment and not provide the goods I looked to the store which is referenced on the website. This doesn't exist and when I called the number for the address the website gives it was a… Read Full Review

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★★★★★

“BRILLIANT”

Written on: 17/04/2014 by chocolatebourbon (1 review written)

I ordered a 9ct gold bracelet for my sons first birthday from here as I was struggling to find one elsewhere in the size/style I wanted. Delivery was very fast. My son is now nearly 4, it's never been taken off his wrist, and the bracelet is still going strong. My second son is nearly 1 and I am about to order another gold bracelet from this website for him. Website isn't as good as it could be (search box doesn't work very well, neither do some links) but the price and quality is excellent… Read Full Review

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★★★★★

“Cant recommend highly enough”

Written on: 22/12/2013

After reading negative reviews I was a bit nervous about ordering from this company. However, I wanted a particular piece and they were the only affordable option. The piece I wanted was a special order with a 3 day turnaround with only 3 posting days before Christmas. Despite my credit card company initially refusing payment with no valid reason, this company managed to deliver within 2 days. I'm delighted with it, the quality far exceeded my expectations, and I do know a bit about jewellery… Read Full Review

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★★★★★

“Good Value for Money”

Written on: 29/12/2012

Purchased large gold knot earrings for my daughter this Chrsitmas. I hadn't purchased gold jewellery for around 5 years, and was taken aback at the rise in the price of gold. The Jewellery catalogue provided an alternative to the high street for the purchase of gold jewellery. I was very pleased with this purchase. I sympathise with the customers who seem nit to have had a good experience. I think one of the keys is to note the weight of the item you are purrchasing. Over all I am really… Read Full Review

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★★★★★

“I've seen some bad reviews and really sympathize with...”

Written on: 01/01/2011

I've seen some bad reviews and really sympathize with these people but my fiance got my ring off the jewellery catalogue back in may. It was perfect. It came next day as he requested AFTER he ordered it. With a bit of my help as he didn't know the size and he had kind of already told me he wanted to get married and I sort of made a joke and asked him and he said yes. So I ruined it but got to choose my ring. It is pink sapphire with diamonds and was really cheap but is not low quality. It's… Read Full Review

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★☆☆☆☆

“Really poor service”

Written on: 12/03/2010

Really poor service… Read Full Review

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★☆☆☆☆

“Goods arrived. Whilst website boasted fast and easy...”

Written on: 29/12/2009

Goods arrived. Whilst website boasted fast and easy returns process. it was neither fast nor easy. Many requests and many e-mails later and still no contact. Now having to consider consumer groups for refund - very poor… Read Full Review

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★★★★★

“I wanted something special for my mum's 60th birthday,...”

Written on: 18/12/2009

I wanted something special for my mum's 60th birthday, i chose a beautiful opal ring, one of my sisters chose a bracelet and the other a necklace. The service was fantastic,delivery of the items were on time, both my sisters and I will be buying more from this site I have already recommended the site to a few of the girls in work, two of whom are getting married next year. I would highly recommend this company to all my friends and family. There wasn't anything i would have changed about the… Read Full Review

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★★★★☆

“I've used the jewellery catalogue lots of time of the...”

Written on: 16/12/2009

I've used the jewellery catalogue lots of time of the years without fuss and still got a great deal every time. I have had one ring which needed to be sent back because it was the wrong size and the exchange was simple and easy. I would recommend anyone to try this site out… Read Full Review

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★★★★★

“It was reassuring to find someone to speak to who was...”

Written on: 12/12/2009

It was reassuring to find someone to speak to who was helpful and knowledgeable. I have purchased several articles from Jewellery catalogue over the past 3 years and have always been delighted with the quality of goods, value for money and excellent service. I would recommend them to anyone. I no longer go to High street jewellers, there is no comparison. I have always received my purchases on time and there are lots of unique pieces on the site.
Thank you Jewellery catalogue.co.uk for a… Read Full Review

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★★★★★

“i purchased a present for my wife, the service was...”

Written on: 12/12/2009

i purchased a present for my wife, the service was great and i recon i saved about two grand on what i'd seen it in the shops. I'll definately be using them again and recommending them to my mates at work… Read Full Review

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★★★☆☆

“All online sellers who state next day delivery should...”

Written on: 08/12/2009

All online sellers who state next day delivery should keep to their website promise. Next day delivery should mean if you order before a stated time one day you should get the goods the next working day. This seller is typical of a few sellers who think next day delivery is the day after they have bothered to post the goods. In my case that was four days after i had ordered the goods on a next day service… Read Full Review

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☆☆☆☆☆

“Jewellery Catalogue Send items to wrong address, also...”

Written on: 08/07/2009

Jewellery Catalogue Send items to wrong address, also take more details than nesserecery!!!!… Read Full Review

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★★★★★

“I recently bought a white gold curb bracelet from the...”

Written on: 04/06/2007 by deb662 (6 reviews written)

I recently bought a white gold curb bracelet from the Jewellery Catalogue. It arrived very quickly by Special Delivery, but I wanted to change it, so I emailed customer services, who replied to me immediately. The new item arrived within two days from ordering it, and my credit card was refunded the same day that Jewellery Catalogue received the original bracelet back. I had absolutely no problems whatsoever with this website, and the speed and very friendly manner in which my order was dealt… Read Full Review

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