Jimmy Choo Shoes Reviews

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★★★☆☆
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Jimmy Choo Shoes

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★☆☆☆☆

“Terrible Quality and Customer Service ”

Written on: 08/08/2019

I bought a pair of sneakers, wore them a few times, delicately washed them by hand and the colors completely faded. I have called and emailed customer service multiple times and there is nothing they can do. They referred me to go back to the store (Short Hills, NJ) and the manager said there is nothing she can do as I needed to bring them to store to wash. No one has ever told me that every time I need to wash sneakers, I have to bring them back to store. This policy is not on the receipt and… Read Full Review

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★☆☆☆☆

“Do not buy Jimmy Choo trainers”

Written on: 15/04/2018 by Aguirre185 (1 review written)

I brought a pair of Jimmy Choo trainers in December 2017 from Selfridges in London. They are the Miami trainers, white leather with gold glittery bits on them. The first time I wore them, which was a couple of days after the purchase, the leather on the back of the shoes creased up immediately despite me getting 1/2 size bigger. The second time I wrote them, I noticed a rip down the side of the shoe which connects the leather to the glittery fabric material. I am so shocked that I have paid… Read Full Review

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★☆☆☆☆

“Rubbish Rubbish Rubbish”

Written on: 11/03/2018 by Charlesg1952 (1 review written)

Within 2 years shoes have needed 3 repairs and been with the manufacturer for half of the time. Faults have developed during wear and had to walk around the venue bare foot. So embarrassing... especially the price I paid. Would not recommend them to anyone. Wish I had never bought them!!!… Read Full Review

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★☆☆☆☆

“RIP OFF, RIP OFF, RIP OFF!!!!!!”

Written on: 15/07/2016 by LWTC (1 review written)

I spent £500 on a pair of Jimmy Choo heels for my wedding day of August last year, I purchased them 25/07/15. I thought I would buy some shoes I could wear again & again whenever I had a really special occasion. Unfortunately after wearing them for my wedding day and out to one dinner they look like I have owned them for 7 years. The heel tips broke while I was out, the material has come away from the sides and strap. They are such poor quality. When you try and get hold of Jimmy Choo they are… Read Full Review

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Agi2018's Response to LWTC's Review

Written on: 21/02/2018

I had similar experience with Jimmy Choo. I bought a pair of boots for £625. After I have worn them about 4-5 times, they looked as if worn for years. And I’ve never put them on in the rain.

When I took them back a shop assistant asked me if I was kicking a ball in them. I could not believe what I was hearing. Who buy such expensive shoes and plays football in them.

Jimmy Choo’s quality is gone. I wonder if it is because the brand was acquired by Michael Kors, a brand that cares about quantity and not quality.

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★☆☆☆☆

“Watch out for Copy Shoes”

Written on: 12/03/2013

I bought a pair of Jummy choo shoes from Shoesaleus and even though the website states that the shoes are authentic JC, they are not. I paid $A240 and they are not even worth $A10. Furthermore, they did not refund my money. Buyer beware… Read Full Review

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★☆☆☆☆

“I have bought two Jimmy Choo items so far. A pair of...”

Written on: 04/12/2010

I have bought two Jimmy Choo items so far. A pair of white sandals and a black bag, both of which turned out to be a disappointment. The heels of the sandals and JC shoes generally get stuck in the tiny holes on the streets. So much so, that my local shoe repair shop, told me that its designers like JC that keep my business rolling. Besides, they are too decorative and the heel of majority shoes totally impractical. I would never wear them to work.

The JC bag is a similar story. It costed an… Read Full Review

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★☆☆☆☆

“Be careful if you purchase shoes at one of the Jimmy...”

Written on: 26/12/2007 by Wendy Knightley (1 review written)

Be careful if you purchase shoes at one of the Jimmy Choo retail stores, as they only give store credit if you need to return… Read Full Review

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