We recently went to this resort in june, it was a very lovely hotel and the facilities were great. The place iitself has a lot of fun trips and plenty for all the family to do. It was a bit too hot too be honest and that made doing anything a chore. and the food wasnt great either

For the money me and my girlfriend paid it was excellent value for money. I would definitely go back. Naama bay is amazing especially at night! I recommend for young families and couples of all ages. Camel bar is a must and hard rock cafe' is a good club... Tgi Fridays to eat in is excellent value for money.

My main concern with this hotel was the hygene.

This was the worst hotel I have ever been to, and I must say that it doesn't qualify for 4*. I would say it is a 2+! I will try to criticize constructively and I have a lot to tell you 1. Customer service is absolutely horrible! When you go on a holiday you obviously expect staff to be friendly and want to feel safe, don't you? So expect them to be impolite, bothering you all the time, rude and unprofessional.
2. Food was too oily. We went to the sea food restaurant - Ali Baba (it was okay) and ordered prawns and Calamari grilled, but they put too much oil on it still , so here are some tips: before ordering any food in the restaurant - make them show you the fish before they cook it and do ask them not to put too much oil on it!
3. Egypt is marvelous, but you need to live on the sea cost and in 5*! The purpose of my review is to let you know that it is extremely important that you live in safe surroundings with good people who can provide good Customer service.
I wish you a great holiday and I advice to choose more safe hotel!