Mobile Unlocked - www.mobileunlocked.com

Mobile Unlocked - www.mobileunlocked.com
★★★★★
4.7
95.0% of users recommend this
  • Customer Service

  • Value For Money

Summary

Note from Review Centre: Mobile Unlocked used to be www.mobileunlocked.co.uk, but is now  www.mobileunlocked.com. 
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Latest Reviews

“Dont be fooled by this site as they are certified...”

★☆☆☆☆

written by Laquita on 08/05/2024

Dont be fooled by this site as they are certified shammer like everyone said!

Was this review helpful? 1 0

“Waste of Time And Money!!!!”

★☆☆☆☆

written by RCF4L2021 on 13/03/2024

This company claims to charge the least amount of all the unlock companies, however half way through the process they required an additional $39.00 on top of the original $26.00. Waited 5 long days for nothing. Sent me some BS activation code and still nothing. If you need your phone unlocked go with a legitimate company not these clowns!!!!!

Was this review helpful? 2 0

“They can’t unlock anything and do not refund your...”

★☆☆☆☆

written by JillianArsenault on 02/02/2024

They can’t unlock anything and do not refund your money. Biggest waste of money, time and effort

Was this review helpful? 6 0

“AVOID”

★☆☆☆☆

written by OneDisgruntledReviewer on 16/01/2024

Paid £11.99 to unlock phone, Trustpilot reviews seem great. No mention that this is just to 'check your phone'. Very quick reply saying they now need to charge a further £26 to unlock. No refunds on the original money - despite being misleading and as scummy a move as any company would pull. I have raised the issue with my bank now to persue a refund but they can burn. Avoid them at all costs. PS - If UK based like me : after more digging, I found I could use the EE website to unlock the phone Free of charge - which was instant. Avoid them.  PPS - The overwhelming amount of positive reviews on here and Trust Pilot are a joke. Testament that fake reviews are everywhere and do work, even with the huge amount of real 1* reviews on here they're still considered excellend. What a joke.

Was this review helpful? 4 0

“Told me it was 26.95 I paid that went threw with it...”

★☆☆☆☆

written by Haynes179 on 08/01/2024

I purchased and unlock code for my LG phone and they told me it was $26 and some change and once I went through it they wanted to charge me $50 more dollars I called for a refund and no refund and my phone is still not unlocked

Was this review helpful? 3 0

“They charged me $28 for just $180 phone without...”

★☆☆☆☆

written by rakeshylinc99 on 06/11/2023

They charged me $28 for just $180 phone without letting me know the approximate cost and any information. After 24 hours they asked me to pay $71 to complete the order. I aborted and tried to cancel my order but no cancellation and no refund. Frustrating experience and lost my $28 too without any outcome

Was this review helpful? 4 0

“Misleading and no refunds”

★☆☆☆☆

written by mvBauer170 on 03/11/2023

They initially ask for a minimal fee then in order to release the code then ask for 4 times the original. Avoid unless you are prepared to pay a premium.

Was this review helpful? 4 0

“sham artists”

★☆☆☆☆

written by Kiril2012 on 25/10/2023

advertised 19.99 to unlock the phone and then asking for another 36$ to complete the transaction. cant contact them

Was this review helpful? 2 0

“Makes you pay an upfront fee”

★☆☆☆☆

written by Glover95 on 24/10/2023

Makes you pay a small upfront fee with the stupid little font stating you owe 40+ more in order to get your unlock code. Absolutely would not recommend, especially since theres no refund option for the pitiful 'service'.

Was this review helpful? 2 0

“Master Sham Artists”

★☆☆☆☆

written by DTCrick on 24/10/2023

They will tell you that the initial price will unlock the phone, only to say it was to check eligibility (all phones in Canada are eligible), then attempt to charge you $86 to finish what they advertised to do in the first place. When you message them, they say you should have read the fine print in the terms that they were burning you and offer no refund. This is terrible business practice.

Was this review helpful? 2 0

“A big SHAM, just like everyone else’s experience”

★☆☆☆☆

written by Isabell336 on 19/10/2023

Just like everyone else’s experience, it’s a sham, they reel you in with fast stage response between the first payment and the second payment, yes, there is a second payment, usually double the initial charge (mine was $26, then $49). They don’t tell you this, and they take advantage of your desperation to break free from the stupid carrier SIM lock. And a day or two after making your second payment, you get a 85% stage, then 95% quickly after, and this my friends is where they will get stuck forever ever. Do Not cling on the false hope, that unlock will not come. And when you try to contact them, you can’t, I’ve tried them on all social media platforms and several calls that go on UK voicemail. They should be blocked!!!

Was this review helpful? 2 0

“BEWARE!!!”

★☆☆☆☆

written by CJBrothers on 29/09/2023

If there was an option for no stars, this would be my selection. They will first charge for $25-26 dollar claiming to check the IMEI to see if its eligible to be unlocked. Then charge you nearly $100 to unlock it. They said it was eligible to be unlocked when it wasn't. They only said this to make you think you can get the phone unlocked. They place a FAKE status page to stall you. I requested to get a refund because I was mislead and of course their refund policy states they will only give you 50% of your money back after 30 days of attempting. Don't use this service you can go directly to the carrier to get the phone unlocked. There are FREE options that will provide information on who the carrier is.

Danilo.mirabetti's Response to CJBrothers's Review

Written on: 14/10/2023

Of course there’s no refund, not even the credit note they affirm you’ll get. There’s no check out page where you’ll get the credit note. Be aware and don’t fall into this coup. Police, please, go get them!

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Was this review helpful? 4 0

“Gangsters”

★☆☆☆☆

written by gtShelton374 on 28/09/2023

They take a payment of €23 in advance promising to have your unlock information within hours Within 24 hours they email you informing you that they have your information but want another’s €55 to pass information on to you. Very unscrupulous

Was this review helpful? 4 0

“ ”

★☆☆☆☆

written by Chris242 on 02/09/2023

A wonderful mob, I don't think, that charged me $28 to unlock my phone.. And then a day later wanted a further $87 to release the code !! Avoid this DISGUSTING company at all costs !

Was this review helpful? 3 0

“You pay the initial amount. In my case, was $28. Once...”

★☆☆☆☆

written by Leilani109 on 21/08/2023

You pay the initial amount. In my case, was $28. Once they verify the imei they charge more to actually unlock, $65. When you go to pay all your cards decline mysteriously when you know you have plenty on them. Apple wallet didn’t trust the purchase and neither did Capital One. 

Was this review helpful? 0 0

“Worst Company 2023”

★☆☆☆☆

written by DavidDavo on 20/08/2023

Same as the Other Unhappy Customers that have been shammed by this Company. Initial $28 for a Unlock key then a day later a final request or another $87 to release the code. So many people Taken in by this and yet Nothing is done ...

Was this review helpful? 2 0

“False Misleading Advertising ”

★☆☆☆☆

written by GiggleA on 14/08/2023

They say your phone is unlocked in 3 easy steps. see their website What they don't tell you is that it's not 3 easy steps at all and the price of $28 is just the first step. They then hit you for more money claiming that the fee paid is only for site checks. They then claim your phone is expensive and lie about the reason for the extra unlocking charges being to do with being on a contract. This is a $120 phone paid outright and not on a contract. They refuse to acknowledge that they lied about the phone being expensive and on a contract. When challenged they say that it was detailed in their terms and conditions at check out which I don't remember seeing or agreeing to. Fact is they claim one price and say it's easy then refuse to unlock your phone unless you pay another fee. This particular phone is a childs phone that was locked to Telstra. If i had realised I could have phoned Telstra directly and they would have unlocked the phone for $28 I have just set up this Facebook Page and will be posting how to report this company so that others do not get tricked. Facebook Page is called Mobile Unlocked. This is FALSE MISLEADING ADVERTISING at it's best and it's catching people out. If you have been tricked please message me through the Facebook page and we can work together to stop them tricking others.

Was this review helpful? 3 0

“Awful company”

★☆☆☆☆

written by TrinityCarey321 on 04/08/2023

Awful company…complete sham…call your phone carrier to unlock phone…stay away for this useless company

Was this review helpful? 1 1

“Stay away!”

★☆☆☆☆

written by JaquelineHarrison on 12/07/2023

It's a sham - don't do it...they charge you upfront and then say that was just eligibility check, then you have to pay $87 to actually unlock and it could take up to 30 days! Stay away.

Was this review helpful? 2 0

“Total sham charge you £11.99 to find the code then...”

★☆☆☆☆

written by ColtonFigueroa350 on 29/06/2023

Total sham charge you £11.99 to find the code then send an email requestimg £36.00 to send the code to you! Do not tell you this upfront so just taking money for nothing shame on you!

Was this review helpful? 3 0

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Asked by VLT.ninjas on 30th October 2023 Report this content
How does this company have 4.7 stars when all the written reviews are clearly 1 star showing it’s a sham? Please check your algorithms which verify the average number of stars received. This company has now taken money from me based on the idea that your site is correct so I checked the stars and your site shows 4.7 but clearly after taking time to read the reviews, it’s a sham and I cannot find a single review showing a successful unlock.

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Asked by Maninder13 on 2nd August 2017 Report this content
Hi sir , could your service also remove an icloud activation lock ?

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Answers (2)
Report this content LordDonaldson Written on: 12/08/2017
I'm sorry, I'm afraid I don't know.
Report this content lyka Written on: 13/12/2017
how to solve simcard not regested in galaxy note 2?
Asked by Cully79 on 31st March 2015 Report this content
I am trying to change networks from Vodafone to O2 but when I insert an O2 sim it says no service. Can anyone help?

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Answers (2)
Report this content lilcol Written on: 01/04/2015
you need to get your phone 'unlocked' from vodaphone. O2 may do it for free or may make a charge. Alternatively get a code number from one of the advertisers on this web page. I personally buy sim free phones so I may change providers as and when I need to.
Report this content Cat-Lover Written on: 11/05/2016
Hi, I hope this information helps and sorry, I have only just noticed your question. 1 Turn your Vodafone mobile phone on and dial #*06# on the keypad. Write down the 15- to 17-digit IMEI (international mobile equipment identity) number that appears. You will need this to create the unlock code. 2 Go to this unlock site and enter the IMEI code. Select Vodafone as your network and then your country. Enter your e-mail address and your payment information. You should receive your unlock code by e-mail in a few days. Alternatively, you can take the IMEI code to a store that unlocks phones and unlock it there. 3 Now that you've purchased an unlock code online, if doing it via this website, turn the Vodafone mobile off and take out the battery. Take out the phone's memory chip (SIM card), the white plastic chip underneath the battery. Insert your new O2 SIM card into the phone, put the battery back in and turn it back on. 4 Type in the unlock code you purchased. Click "OK" and wait for the phone to restart. Once the phone comes back on you will see the O2 network logo at the top of your screen. However, if doing it in store; they will probably just do the process for you, after payment, as a guess it will cost about £17 depending on the network etc., both online and in store. I'm unsure in-store though as I just unlock mine online. If they don't fully complete the process for you in-store; just follow the steps above. Take care
Asked by tmahmood on 7th February 2015 Report this content
I bought an iPhone 6 from eBay and did not realise it was locked to O2. I tried one unlocking company, but they could not unlock it. Will Mobile Unlocked be able to help?

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Answers (3)
Report this content rchambas Written on: 10/02/2015
They unlocked my HTC Sensation. They've sent me instructions with a code to unlock it. You'll have to check on their website for supported models. They're serious people!
Report this content alianmac Written on: 10/02/2015
I have only ever used Mobile Unlocked to unlock Android phones. My feedback on them as a company is that they do what it says on their website. Their website says that they do unlock iPhones and they do it the "official" way using iTunes. Based on my experiences with them I believe that they can unlock your iPhone. For me, the real question is whether it is worth £87 to do so?
Report this content Thomas.Dixon Written on: 11/02/2015
As long as the phone isn't blacklisted they should be able to help (for a small fee some websites will check this for you). They unlock with Apple directly rather than going through the network - I've read a lot of reviews where they've refunded customers whose phones they can't unlock, so hopefully you don't have anything to lose - T
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Asked by bomberbrown7 on 12th December 2014 Report this content
I bought a iPhone 4S from eBay and it's locked to Orange. Can I still get it unlocked even if i'm not the original owner and don't have original owners details?

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Answers (5)
Report this content patsyanne Written on: 15/12/2014
You can get the phone unlocked with no problem. I have had a couple of second hand phones and have both unlocked with no trouble.
Report this content jhefcarvalho Written on: 15/12/2014
Yes, you can, but Orange unlock is very expensive. The only way you can't unlock is if you have a locked screen with pin and don't have the information of the original buyer. I had an iPhone that was locked to Orange and after several tries to unlock not paying 200 bucks he unlocked himself, I believe 2 years after the original purchase.
Report this content trilly Written on: 15/12/2014
I did this in September 2014 via Mobile unlocked for Orange but different phone, everyone else wanted £30, Mobileunlocked charged £10 and received code within a day. All worked as I would hope it would and all they needed was the IMEI number.
Report this content Islandgal Written on: 15/12/2014
Orange has always been one of the most difficult network to unlock mobiles, but that has changed recently. They used to take over 3 weeks to unlock but recently they've done it within days. Not sure about the iPhone. Might be easier if you've been using it for at least 6 months (that is an old policy with new phones so may not apply tothe old ones). Best just to fill out the form. You've got to have a top up of around £21 (give or take a few pennies)
Report this content Justcomms Written on: 16/12/2014
only apple can unlock an iphone and this request is normally made from your isp. I suggest that you speak to an orange (EE) shop as they send the request to apple who udate their server and email you to confirm. You then have to do use itunes to reset the phone back to facory default and then update via itunes with the software updates. If you already have an iphone backup from an older iphone you can restore this backup to the new phone. Not sure if you need proof of purchase to do this but if it was stolen it would be blacklisted and therefore be unuseable. hope this helps
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Asked by Tracsimon on 13th July 2014 Report this content
We have just bought a iPhone 4S locked to an orange network. We would like to unlock to the 3 network. We have contacted Orange and because the phone was bought from Phones 4 U, Orange will not unlock it, they recommended a website 'officialphoneunlock'. They charged £20 and said the phone would be unlocked in 12 hours. Two days later they said it would cost another £100 as the phone was not bought direct from Orange. Is there a cheaper alternative to this?

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Answers (14)
Report this content Karnivore Written on: 14/07/2014
If you explain to the folks at Mobile Unlocked they should be able to help you.
Report this content John-Jay Written on: 14/07/2014
If you have just bought it & it is locked to the Orange Network, then it implies that you have it on an Orange Contract - in that case, you will be charged for the remaining part of the Contract. Otherwise, most of the "Unlocking Companies" should be able to offer you a service very simply & a lot cheaper.
Report this content mikh43 Written on: 14/07/2014
Don't mess with Orange - like all the networks they will rip you off to unlock - although they should not be charging more than about £20 they will make you wait - perhaps a month or more - but should NOT charge you the balance of the contract. Never heard of "OfficialPhoneUnlock" but they are clearly a complete scam and rip-off. I can recommend MobileUnlocked, based at least on my one experience with them in summer 2013. I was locked to T-Mobile who wanted to charge me and make me wait a month (just before going abroad!). MobileUnlocked process was very simple, took a few minutes and cost me £7.99. First part of the process allows them to tell you whether they can do your particular phone/contract combination and what they will charge for your particular case. No commitment to proceed at this stage - unless you decide to do so. Take a look!
Report this content PeterinSurrey Written on: 14/07/2014
Contract notwithstanding, MobileUnlocked will charge £27.99 to unlock. I used them to unlock a Galaxy S2 and the experience was fine. Other unlockers are, of course, available !
Report this content Sheilamarg Written on: 14/07/2014
Check out the Giff Gaff website as they recommend companies who will unlock it and then you shouldn't have a problem.
Report this content Bobinaboutabit Written on: 14/07/2014
I used MobileUnlocked and paid £17.99 last year to have a Samsung S3 unlocked. The service was simple and quick. I wouldn't touch anyone who gives you a price and then multiplies it by five but there may be a good reason to do with iphones that I'm not aware of.
Report this content SandraDorothy Written on: 14/07/2014
Orange are a complete waste of space, and do not be tempted pay £100 for an unlocking code. I have found the following company very helpful and reasonably priced - mobileunlocked . Good Luck
Report this content patsyanne Written on: 14/07/2014
I was given a phone which was with orange, but as I didn't want to stay with them orange was contacted and they said the would send the unlock code for free in a few days, after 4 weeks and various phone class, I went to mobile unlocked and by the following day I was given a few codes to try and my phone was unlocked. Anytime I need a phone unlocking in the future I will certainly be using them again.
Report this content Islandgal Written on: 15/07/2014
I had an iPhone unlocked by Orange. I paid £20 and was supposed to have take 21 days - it took about 2 months (that was probably the exception). If its locked to Orange they should be able to unlock it. I did submit a request to mobileunlock, but they couldn't unlock Orange iPhone (this may have changed). The cheapest would be Orange themself
Report this content StuBoyUK Written on: 15/07/2014
Just get mobile unlocked to do it for less
Report this content santos876 Written on: 15/07/2014
Go to mobileunlocked. They send unlock code in 30 min
Report this content jogedengbe Written on: 15/07/2014
Simply go to Mobile Unlocked. Your problem will be solved.
Report this content Gilson_Reis Written on: 15/07/2014
Of course there is, this is the best option Mobile Unlocked.
Report this content Cat-Lover Written on: 16/07/2014
I have a Samsung Galaxy Mini (pay as you go Orange phone) which I bought from Argos. My phone when purchased was locked to the Orange network. I then came across Mobile Unlocked and they unlocked my phone for me within a few minutes having paid £17. I can now use my phone with a SIM for any network. However, different phones have different fees for the phone to be unlocked. So you may want to check their website to see if its any cheaper as I read that most phones usually only cost £17 approx. I know there are a lot of trickster unlocking sites about though and this is the only one I have personally come across which is genuine. I unlocked my phone in a way that I can now use it on any network
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Asked by jahaynes on 16th June 2014 Report this content
Hello while on vacation in the UK I purchased a Samsung Galaxy Note 3 which I was using as a pay an go on O2 service during my stay there but was unaware that it would be locked on my return home to Barbados. Can it be unlocked?

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Answers (11)
Report this content Karnivore Written on: 17/06/2014
Hi, I'd expect so - send them a request via the website.
Report this content warransn Written on: 17/06/2014
According to the mobile unlocked website, a Galaxy Note 3 can be unlocked for £25.99.
Report this content Islandgal Written on: 17/06/2014
Should be able to unlock it. If it was locked to Orange, usually the most difficult. I've used them twice without any problem. Got it a little bit cheaper when I used the link from giffgaff. Otherwise go straight to their site.
Report this content rchambas Written on: 17/06/2014
When my contract has ended, EE directed me to HTC UK to have it unlocked and pay them. Mobile Unlocked did a pretty good job unlocking my HTC Sensation. You must have a different operator SIM card, in order to test if the unlock worked.
Report this content chalito Written on: 17/06/2014
Usually you need to know both the IMEI number of your phone/tablet and the service company that blocked it in order to use unlocking services. Since you have both (Instructions on how to get your IMEI on the Samsung FAQ page), you shouldn't have any problems. Cheers & good luck!
Report this content john in cambridgeshire Written on: 17/06/2014
According to their website, suggest they can unlock it for a fee. One assumes from your question that you brought it in the UK as part of a PAYG package with O2. It might be worth chatting to them to see if you could get it unlocked free or at least cheaper with them. Of course O2 is part of a much bigger company - Telefonica - and they may just have some affiliate company in Barbados who they might freely transfer it to. Good luck.
Report this content davidbt Written on: 17/06/2014
Hi. I used mobileunlocked last november to unlock my galaxy note 3 from 3 ireland network. They should be able to unlock it once you provide the imei and network. You will need to insert a sim from Barbados or another network different to the one the mobile is locked to. I think they also provide the region unlock code aswell with the sim unlock. Hope this helps Regards
Report this content pepepzu Written on: 17/06/2014
Yes, it can be unlocked
Report this content Ardvarky Written on: 17/06/2014
All UK providers unlock phones free of charge, apart from EE. Contact O2 customer services, they will need the phones IMEI number, this can be found by typing *#06# It might take a few days to receive an email with the unlocking details, but worth doing it this way, if there's no charge.
Report this content paulpies84 Written on: 17/06/2014
I have used mobileunlocked for 5 different phones up to now and every time I have unlocked each device without 1 hour. No trouble, no fuss, and even when I did have a problem it was answered and sorted within 24 hours. Just go to their website and put in the phone details to find out how much/how long.
Report this content mikh43 Written on: 20/06/2014
Most phones can be unlocked for a reasonable fee from this website (and for far less and far quicker than going through the service provider). It worked for me for my HTC Desire / T-Mobile. But it does depend on model and contract. Check their website.
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Asked by adebomi on 19th December 2013 Report this content
good day, i just got a galaxy note 3 which i wasn't aware it was locked from dubai and i am resident in Nigeria. How do i know the current network to which is locked? cos i wouldn't be able to submit d necessary info required prior to payment. thanks

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Answers (2)
Report this content Karnivore Written on: 17/06/2014
Hi, you've probably got this done now - apologies for not replying sooner, I'd not see it. If you've not got it done, you can contact them via their website.
Report this content rchambas Written on: 17/06/2014
When my contract has ended, EE directed me to HTC UK to have it unlocked and pay them. Mobile Unlocked did a pretty good job unlocking my HTC Sensation. You must have a different operator SIM card, in order to test if the unlock worked.
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