I have had my RH toaster for almost 2years. Very stylish and it performs well, but the biggest plus about this toaster is that it can take thick cafe' style bread. If you don't have thick bread often then I would recommend getting something cheaper. I bought the toaster by itself but my kettle died last night after a good run (sunbeam) and I think I will replace it with the matching RH kettle. To sum up the toaster looks great, takes really think bread and easy to clean with a quick wipe down. Only downside is that it is on the expensive side. Ps no, I don't work for RH I was looking up reviews for the RH kettle and I came across this page so I though I would add some balance to the negative comments.

I bought a Russell Hobbs 10617 Glass Toaster because I was attracted by it's design. At first it worked perfectly well, then after about a year (when the warranty had expired)
the LEDs began flashing, indicating a fault. Switching on and off at the mains would sometimes help. Then the pop-up lifting bar under the bread came loose at one end. I managed to semi-fix this, but today the toast didn't pop up.

IT JUST KEPT TOASTING AND TOASTING AND COULD HAVE SET THE HOUSE ON FIRE HAD I NOT BEEN WATCHING.

Don't buy one, because it cannot be dismantled or repaired when it goes wrong, which it will, as evidenced by the other comments on this site. Recycling Centre tomorrow. Then I'm going to buy a toaster that can be repaired if necessary.