Frances Hunt Reviews - www.franceshunt.co.uk

Click here if this is your business
★★★★☆
4.1 / 5
81% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Frances Hunt - www.franceshunt.co.uk - Ask a question now

Media Gallery for Frances Hunt - www.franceshunt.co.uk

Frances Hunt - www.franceshunt.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Awful service”

Written on: 26/05/2019 by Goldsztein.r (1 review written)

I made my order more than 6 months ago. I received a faulty product and I am still waiting to get a replacement and the response I have received from the company is shocking. They have tried to fix this many times but they have very long delays and they keep on sending faulty products to my property. Never buy from this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“dining table & chairs”

Written on: 10/05/2017 by Dakotaw249 (1 review written)

Lovely dining table & chairs...just as i wanted & fits perfectly in my dining room.measurements given on site exact.Given 4 stars as feel delivery did seem 2 take forever..But DID arrive in stated time.. Glass top is very heavy & needs 2 people 2 lift but once built it is quite easy 2 move the table...1 leg seemed 2 screw in a lot more than the other 3 but all in all the complete table is very sturdy......1 very pleased customer looks just like the picture.....Thank you... … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Disgraceful customer service”

Written on: 02/01/2015 by ptLamb368 (1 review written)

Appalling service. Our table anf chairs arrived withour fittings and with a damaged leg and we are STILL awaiting a new leg and the fittings were sent toi an incorrect address. I would NEVER deal with these people again, they ignore your emails and are appalling when dealing with customers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Table & Chairs”

Written on: 26/06/2014 by Jaslene332 (1 review written)

All OK, very heavy - get help to build it. Recommend a mix of chair colours to add a bit of contrast… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Easy to order Efficient delivery, when...”

Written on: 26/06/2014 by EllenBuchanan (1 review written)

Easy to order Efficient delivery, when arranged/agreed Not 100% happy with colour (but my fault, partly, as I could have requested a fabric swatch, I think! and one person's 'charcoal' may differ from another's perception of the colour; for me, it had too much of a brown tinge to it) comfortable chair, with useful small/neat footstool … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Terrible customer service”

Written on: 24/06/2014 by AngelinaWilson (1 review written)

Don't waste your time ordering from this company - especially if the item is unsuitable and needs returning. Took seven weeks for the item to be turned around with little help from the incompetent customer service staff… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“would recommend its lovely”

Written on: 28/01/2014 by livingdoll2 (0 reviews written)

I received this unit today and it was delivered on time and carriers even offered to put it in the room i wanted, Unit came in 3 boxes and was well packed and is lovely when build would recommend this company to any one who asks as i'm very pleased… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I was delighted”

Written on: 08/10/2013

I had an excellent service from Frances Hunt. I am delighted with my dressing table set. The staff on the phone line were helpful and efficient and the delivery guy was great. I was so pleased I emailed to thank them. Only problem was the length of time it took to get my order was about 3 weeks longer than at first estimated. However, I was kept informed and would definitely order from Frances Hunt again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“White Dressing Table”

Written on: 25/09/2013

Very sturdy off-white dressing table dressing table,with a beautiful stool. Just what I was looking for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Good ”

Written on: 23/09/2013 by suzlez (1 review written)

Good fast service at good price… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“How a company should operate”

Written on: 08/08/2013 by geekay46 (2 reviews written)

I found the perfect wardrobe on ebay from this company. As I was going away on holiday I needed to know about delivery. I spoke to the office and was dealt with in a very pleasant and efficient way. I was able to arrange delivery on a day that suited me. I had further telephone calls from the delivery man on the day before and the day of delivery. The delivery was handled perfectly by two very polite men. Following delivery I had another call from the company to check that all was OK, what more… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Definately Do Not Use”

Written on: 07/08/2013

You will not get your delivery charge back from this company if you cancel under distance selling regulations. BE WARNED… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Customer Service”

Written on: 22/04/2013

I ordered a dining table and chairs form the website. I was told I would receive a text the day before delivery and given a three hour slot. i did not get a text. When my furniture arrived one of the table legs was faulty. I telephoned and was told they would send a new table leg, then I received a call to say they would send someone to fix it but could be up to three weeks wait!. I asked to speak to manager who was most unhelpful and spoke over me. he was very patronising and was too busy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Do NOT buy from this company!!”

Written on: 17/03/2013 by fiat500girl (1 review written)

I ordered the Weald round buttermilk & pine extending table & 6 chairs, which funnily enough is not on their website anymore. It cost me over £700. They were very good at arranging delivery & it arrived on time. As it was all self assembly, i noticed when putting the chairs together, that the quality wasn't great for the money. When putting the legs on the table, i saw that one leg had a lump out of it so called FH who said they would send another. After 2 weeks nothing arrived so i called… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Really rubbish company!”

Written on: 13/12/2012

I would not recommend to anyone, this company sells bad quality products with a bad customer service to match! They always put the blame onto their "suppliers" and their delivery company is a one man band so if you buy something like a divan base, you'd have to help them lift it in! When I phone for answers or to chase them up on something, they are just full of promises but they don't follow through. When they delivered the divan base, one of the drawers were completely broken, it took about… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Service all round”

Written on: 23/10/2012

Excellent Service from all parts of the business. I called to track my delivery and customer services were more then helpful, they gave me the day in which my order would be with me and a rough time it would be. The driver called 30mins before delivery to ensure I was in and even took the items through to my room. All round very happy with Frances Hunt - would definitely use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Not good enough!”

Written on: 28/09/2012

After waiting a week longer than promised and having to chase the order, I gave this company the benefit of the doubt. However, the Romney Lift-Up Pine Drawing Desk that I bought seemed solid enough but after a few months the wooden stand split,then the drawers fell apart through normal use everyday use. I would not recommend to a friend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Superb quality,good value for money, service...”

Written on: 26/09/2012 by THOMAS1234 (1 review written)

Superb quality,good value for money, service brilliant, even the delivery lads were pleasant polite nothing was too much trouble, they carried my drawers upstairs its a pity not all firms are like Frances Hunt"s Business . I will certainly reccommend your name to anyone. Well done to all who were involved 100% Thank you . Mrs Wright Crewe. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Cream Kitchen Table and Chairs”

Written on: 21/08/2012 by SidC (3 reviews written)

The table and chairs exceeded our expectations. Everything was delivered on time. The assembly instructions were easy to follow and the tools provided were simple to use. I would thoroughly these items for any kitchen with limited space. Thank you. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“11 WEEKS & STILL NO ITEM OR REFUND!!!”

Written on: 21/08/2012 by lisa.jason (1 review written)

I ordered some furniture on 3/6/2012 & was given an approximate delivery date of 7-14 days. On 9/7/12 I phoned up & was told they were still awaiting delivery from the supplier. I emailed them on the 12/7/12 to cancel my order as 6 weeks had passed and still no date of delivery had been confirmed. I received a phone call the same day to say that if I wished to cancel I may have to wait up to 30 days for the refund to be processed. I sent a further email on 15/8/12 to enquire as to why my refund… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview