Pets at Home Reviews - www.petsathome.com

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★★★★★

“Falmouth Pets at Home”

Written on: 11/12/2019 by Seadog2 (1 review written)

I have a new puppy and needed advice regarding the correct food and bedding for him. The staff were lovely and really patient. Very special young ladies.. Helpful ,kind , patient and listened carefully To what I needed. They Even helped carry my purchases to the car afterwards and couldn’t do enough for my puppy and me. The approach roundabout is sometimes Difficult to manoeuvre around and parking is limited outside Pets at Home but it’s only a short wait if ever to park. I also like the… Read Full Review

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★★★★★

“Friendly and very caring at Wimbledon Branch ”

Written on: 21/11/2019 by NathalieSeveri (1 review written)

I took my Portuguese Water Dog to the Groom Room in Wimbledon and was very happy with the service I received. My dog has never much enjoyed being groomed and was happily enticed into the grooming area with treats as well as cuddles and gentle words. Schalk in particular was very good as he took great care of the grooming of my Portuguese Water dog who came out looking fabulous and very happy. I will definitely be back next time a good grooming is needed… Read Full Review

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★★★★★

“Pugs nails”

Written on: 12/04/2019 by 382Hamilton (1 review written)

My pug went and had his nails clipped, the two girls were very friendly and helpful, they put a cone on him because he can nip when his nails are clipped and get very stressed, they did a wonderful job and he did not get stressed, which he usually does when they were clipped at the vets. I would certainly recommend them and thank you for making it so easy. A very happy customer and very reasonable cost… Read Full Review

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★★★★★

“Outstanding ”

Written on: 19/01/2019 by jacquelinesquinz (1 review written)

Left our Caucasian Ovcharka for a bath and brush , she’s a giant breed and in moult so we knew they had their work cut out . Two hours later we picked her up and she looked fabulous , the groom room was ankle deep in fluff but the groomers were still smiling and they’d made a magnificent job of her . It’s not easy to find groomers for giants but I’d thoroughly recommend Thurrock groom room… Read Full Review

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★★★★★

“CRAIGLEITH STORE IN EDINBURGH”

Written on: 05/06/2018 by SOUTHQUEENSFERRY (1 review written)

I HAVE BEEN A CUSTOMER AT YOUR CORSTORPHINE BRANCH EDINBURGH FOR MANY YEARS. IN THE LAST YEAR I HAVE BECOME VERY UNSETTLED ABOUT THE SERVICE.I DONT KNOW ANY OF THE GROOMERS.THEY SEEM TO CHANGE CONSTANTLY AND MY DOG IS NOW NERVOUS EVERY VISIT BECAUSE HE DOESNT KNOW THE GROOMER. ONE YEAR BACK, MY DOG HAD NO ISSUES AND WAS HAPPY TO BE THERE. I TOOK MY DOG TO YOUR NEW STORE TODAY AT GRAIGLEITH FOR HIS CUT - THANKYOU FOR GIVING ME A GROOMER WHO CARES WHAT HAPPENS TO MY DOG. JUST LIKE THE SERVICE I… Read Full Review

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★★★★★

“groom room service”

Written on: 16/04/2018 by Brucelee7 (1 review written)

I visited the Camden road Groom room,with my disabled 1 year old cat.He needed hair matting removed.The staff were kind and helpful.They advised me about cat grooming and did a lovely job.a very happy customer and cat left that day.They were superb… Read Full Review

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★★★★★

“Great groomroom visit”

Written on: 17/01/2018 by Steevee1969 (1 review written)

My name is coco I am a shi-poo from dundee, I was in today for yet another groom, I have been a good few times but today I chose to keep my coat a little bit longer due to the weather I got great advice from my groomer and she made me feel so calm and comfy. Yet another great visit... Think my owners might rename me fluffy… Read Full Review

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★★★★★

“Best customer service ”

Written on: 09/10/2017

I went into the Clifton Moor York branch of Pets at Home. I was served by the person I dealt with who couldn't do enough to help me. I will definitely be shopping in this branch of Pets at Home in future. Thanks… Read Full Review

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★★★★★

“Groom room ”

Written on: 09/10/2017 by ChanceMcConnell (1 review written)

Took my German shepherd to botley road branch for a full groom. Absolutely fantastic girls were brilliant and dog came out like a brand new dog. Super job girls … Read Full Review

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★★★★★

“Groom Room Experience”

Written on: 21/05/2017 by NicholaJC (1 review written)

I took my dog for a trim at the groom room early Saturday morning and I am immensely impressed with the results. She did a fabulous job and he looks very handsome. He's getting lots of compliments from family, friends and strangers. Thanks a lot… Read Full Review

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★★★★★

“FANTASTIC AND FRIENDLY”

Written on: 21/05/2017 by Krystel1404 (1 review written)

I booked my nervous Lurcher in for a bath and a brush treatment. The groomer (from Sturry Road Canterbury, she was covering at the Wincheap, Canterbury store), was friendly, made a fuss of Smudge. I went back just under the hour to pick Smudge up and she looked lovely and fluffy and they cut her fringe, as Smudges hair was getting in the way of her eyes. I cannot recommend The Groom Room highly enough and certainly will be going back again and recommending them to friends. Well done The Groom… Read Full Review

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★★★★★

“Outstanding Customer service ”

Written on: 17/05/2017 by Petbird (1 review written)

Had to dash for an emergency bird cage to Giltbrook Store. I was rescued by the most kind hardworking and very patient Sales Adviser called kat. I cannot thank her enough for going above and beyond and building my cage. Beyond great ful… Read Full Review

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★★★★★

“Very helpfull”

Written on: 14/05/2017 by Joneswy446 (1 review written)

Had a good advice from one of the team at pets at home when my dog had problems with his ears , i changed his diet to grain free and it seems to have done the trick . They have trained nutritionists who can help you with all their dietary needs. Was very impressed !… Read Full Review

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★★★★★

“Groom room”

Written on: 01/05/2017 by chrisimorley (1 review written)

Excellent service very good friendly staff highly remended… Read Full Review

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★★★★★

“seat belt order”

Written on: 28/04/2017 by Baileyir499 (1 review written)

ordered car seat belt for dog, arrived on day you said in perfect condition. great service, thanks… Read Full Review

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★★★★★

“Brilliant customer service-Sutton coldfield”

Written on: 24/03/2017 by ysSilva130 (1 review written)

A huge thanks to the advisor at the Sutton store for helping me with my little sausage dogs harness. It's really hard getting the right fit and he was so helpful! And thx to the lady on the cash desk too. You guys are fab… Read Full Review

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★★★★★

“Outstanding customer service ”

Written on: 16/03/2017 by Vickyje (3 reviews written)

The coulby newham branch were extremely helpful!! I've been to three other aquatic stores; strikes, peter barrats/wyevale and anther local shop and they had no time to help customers. Finally I found pets at home, even though I hadn't bought my fish from there they went above and beyond to help and give me as much information and tips as possible. Welcomed me back if I ever had anymore queries, told me they'd sample my fish water for free and overall reassured me. Can't stress enough how… Read Full Review

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★★★★★

“advantage flea treatment ”

Written on: 06/03/2017

I sighed up to there flea saver subscription with advantage, I have a few cats and a couple suffer with flea dermititis I have used everything and nothing seemed to help, so I thought I'd try advantage flea treatment I have only used one on each so far but they have no signs of fleas and they have no more patches missing or any sore spots and are a lot happier so if u have a flea problem I highly recommend advantage it fantastic x… Read Full Review

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★★★★★

“Grooming dpgs”

Written on: 24/02/2017 by 26Andersen (1 review written)

Had my dear Cockapoo 10 month old pup groomed /cut and bathed at Plymouth store 6 weeks ago. She is a very feisty pup and i thought she would play up and would be her first and last time. I was absolutely astounded when i picked her up a couple of hours later she looked and smelt gorgeous and the assistant who done the cut and bathing was very patient and kind towards her for this first cut experience. Went back again last week and my feisty pup didn't hesitate to go straight in and have the… Read Full Review

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★★★★★

“Great knowledge of tropical fish ”

Written on: 14/12/2016 by Fishfeet2 (1 review written)

I have made two purchases from Pets at Home in Clitheroe . On each occasion the staff have been outstanding ! I have purchased fish over the past six years from other pet stores . Pets at Home were the only store to ask the following Size of tank Type of fish in the tank When water was last changed Fish and plants I have bought have proved to be outstanding… Read Full Review

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