Currys Reviews

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★☆☆☆☆
1.4 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Currys is one of the big high street names when it comes to audio/visual equipment and computers. Have you shopped at Currys recently, why not tell other all about your experience and write a review!
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Latest Reviews

★★☆☆☆

“Just selling boxes !”

Written on: 26/11/2017 by JohnnyMurcia (8 reviews written)

Have bought loads of stuff from Currys/PC World over the years...who hasn't ! They seem to operate on the principal that most of the "boxes" they sell will be Ok and the ones that aren't ...well hard luck matey ! Recent TV purchase was missing part of bracket stand - impossible to get through on telephone - re packed 49" TV ( what fun ! ) and returned to store. Spoke to one of their "Know Alls"...whatever they are called.... informed they needed an Authorisation Number from Samsung....who are… Read Full Review

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★☆☆☆☆

“Worst staff, wrong item deleivered, wrong tv bracket”

Written on: 27/10/2017 by 303May (1 review written)

I purchased a TV Online to be delivered in store Leicester St Georges Retail Wrong TV sent, cheaper to what I paid for. The staff were the worst ever, and I had to phone Customer service myself due to poor service in store. In the end I agreed to exchange the TV in store, however the member of staff who was helping me. walked off and served someone else. Another member did the same. In the end I left the store frustrated and upset, I had no TV. When I did receive the correct one, and tried to… Read Full Review

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★☆☆☆☆

“Don't be fooled by the charm or is that smarm!”

Written on: 26/10/2017 by Peedorff (1 review written)

I Purchased a Levono Idea Pad 510 on the assurance that it was so fast it was a "virtual flying machine" it is in fact incredibly slow, awkward and difficult to use. To compound my misery I then bought an HP desk jet 3720 on the assurance that the wireless connection was simply plug and play. Not a bit of it. The only way I can print is via a USB cable. Consequently I am unable to print from any other Wi fi device. In essence and in my experience they are a marriage made in hell! As for Currys… Read Full Review

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★☆☆☆☆

“online order”

Written on: 12/10/2017 by usmanansar (1 review written)

We ordered a dryer online on 02/10, received confirmation email then received an other email that delivery will be on 12/10 then this morning at 7 am received a text message that delivery will be between 7.15 to 11.15 then received a phone call from currys that item is out of stock, why you are telling me after 10 days my phone call them they refuse to compensate and cancel our order we will never buy anything from them again… Read Full Review

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★☆☆☆☆

“Worse shop ever. ”

Written on: 07/10/2017 by Sashwin25 (1 review written)

Booked and paid for sat delivery had email confirmation for sat delivery and was told to contact them with time slot. Called them after waiting in for the morning myself and my partner took the day off work! Ordered a dishwasher and cooker. Only to be told that delivery was for Monday! I paid the extra for the sat as I had no cooker! They couldn't do anything for me except refund the delivery charge! Whoopy do! They never contacted me about delivery change, guy on the phone said it was because… Read Full Review

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★☆☆☆☆

“Sevice and after sales service disgusting”

Written on: 22/09/2017 by morefedupthanyou (1 review written)

Don't deliver on the right day. Don't install the products thet are paid to. Don't take away the old applinces they are paid to. Don't resomd you messages. Only offer excuses when a product fails to perform satisfactoraly… Read Full Review

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★☆☆☆☆

“They just say anything - and do nothing”

Written on: 21/09/2017 by tmBoyd1977 (1 review written)

Aware that a second floor delivery can be a challenge, I phoned them before placing my order. They said with so many flats, they have to be able to offer a delivery to second floor (or above). On the advice of the person I spoke to, I phoned again after ordering to ensure they knew it would be a second floor delivery, stairs only. No problem they said. You can guess where this is going. On arrival, late in the day, the delivery guys complained they'd already done two other flats that day. On… Read Full Review

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★☆☆☆☆

“Delivery men knocked down our wrought iron gates!”

Written on: 15/09/2017 by kate_quayine (1 review written)

Delivery men knocked down our wrought iron gates! We received our new fridge yesterday evening, having been incredibly excited and pleased with the service we had received from the Currys store in Hedge End, Southampton. This was quickly ruined when we found that the delivery men had not only been unbearably rude and unhelpful to the young man who'd been waiting to receive the delivery but also to the two small children who were also at the house. On top of this they have completely destroyed… Read Full Review

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★☆☆☆☆

“Disgraceful service ”

Written on: 12/09/2017 by Jayne50 (1 review written)

I arranged for my sony tv to be delivered they talked me into buying a lead I didn't even need, I paid £45 for set up and demo all I got were two uneducated delivery drivers who didn't know how to set it up, one of them opened my box for the useless lead saying 'they always sell people things they don't need ' ! Then they left with me not knowing how to set up my tv. I complained but no one seems to care or do anything I've phoned them three times. All they have offered is someone else coming… Read Full Review

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★☆☆☆☆

“Click and collect”

Written on: 09/09/2017 by arJohnston169 (1 review written)

Reserved item on line to click and collect. Travelled 30 miles to store to be told that they would not honour price… Read Full Review

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★☆☆☆☆

“Don't bother to pay for insurance”

Written on: 01/09/2017

I purchased an Asus laptop in November 2015 and took out expensive insurance which would enable me to have quick repairs in the event of breakdown, virus attack etc What a complete waste of money! This laptop has never worked well, I believe that the software was incorrectly installed in the first place as I have had to take the laptop back to be looked at around half a dozen times at least. As I am self-employed and work from home using my laptop, this has meant a lot of wasted time when I… Read Full Review

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★☆☆☆☆

“i would give this a o star if i could..”

Written on: 19/08/2017 by Jennie95 (1 review written)

brought my laptop a little while back now from the Basingstoke store. (lenova,ideapad 310) I went along to the store in the hope of getting a smallish laptop around the 300£ mark, with a dvd/cd drive and a large memory as I was at the time using a note book with a 2gb which wasn't enough for me. I spoke to a guy who showed me around a few laptops they had on display and I came away with a massive thing, huge memory which was great and a dvd thingy mabob on the side. I didn't really want a… Read Full Review

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★☆☆☆☆

“Know how? Know how to do nothing. ”

Written on: 04/08/2017 by nsChurch179 (1 review written)

Sat in today waiting for my dishwasher. Arrived promptly then said they couldn't fir it as they weren't allowed to connect more than a meter from the water supply. Our old dishwasher had been dismantled and when put back they fitted the integrated door poorly and took the panting off and didn't refit it. Said our options were to leave the product and call a plumber out or they would take it away. We opted for them to take it back. On trying to get a refund over the telephone due to my husband… Read Full Review

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★☆☆☆☆

“Rubbish Service”

Written on: 03/08/2017 by osLopez419 (1 review written)

Purchased a new fridge, sign said next day delivery after purchasing was advised delivery would be 2 weeks or if I paid £45 I could get within 2 days???? Have today had to phone customer service as no contact regarding delivery to be told it would be delivered between 4.20pm &8.20pm absolute disgrace even though I had requested earliest delivery time, I previously purchased a condenser dryer from AOL and had no problems, goodbye curry,s you have lost a valued customer… Read Full Review

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★☆☆☆☆

“Customer care bad, we took them to court...and they...”

Written on: 13/07/2017 by Greene380 (1 review written)

Purchased a tablet. After 4-5 months the charging point failed. They accused us of maliciously damaging the otherwise pristine tablet. They would only entertain us paying £65 for them to do a report or we could get our own external report (at our cost). When we suggested this fell squarely within consumer law (and common sense!), we were misdirected to contract the manufacturers, CAB or Trading Standards. After several calls with the 'Don'tKnowHow' team, we were left with no choice but to… Read Full Review

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★☆☆☆☆

“rubbish delivery service”

Written on: 10/07/2017

Recently ordered a washing machine from currys online, was unable to select a delivery slot when ordering therefore had to wait to be allocated a timeslot, which was today between 3.55 till 7.55pm. Took time off and waited. At 7.30 I received a call to tell me they had been held up and would be unable to deliver today. Asked what time they would deliver Sat then, they couldn't really say sometime between 2pm and 6pm because apparently my deliver isn't the priority for them on Sat because they… Read Full Review

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★☆☆☆☆

“My wife recently bought a phone from the Lancaster...”

Written on: 03/07/2017 by PaulAskew (1 review written)

My wife recently bought a phone from the Lancaster branch & I bought an O2 package for my phone. My phone wasn't charged so we were asked to return in an hour. We went on holiday & on our return we had a parking fine of £100 waiting for us !. This is not an acceptable way to attract customers & I will warn anyone I know to avoid using this store… Read Full Review

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★☆☆☆☆

“Very unhelpful Manager at Harlow ”

Written on: 22/06/2017 by Carrollhd103 (1 review written)

I purchased a Dyson Fan which I took home & never used as I went away on holiday. When I returned I decided to return the item having the receipt & still within my 21days change of mind. At the till the assistant asked me if there was anything wrong with the fan, I said no. She walked off came back & said sorry we can't do anything as the box is damaged. (a small 1" crease in a large 2ft box). I asked to speak to the Manager, he said sorry I couldn't resell the item in a damage box. I was then… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 23/05/2017 by grandadyoda (1 review written)

Bought a fridge/freezer and paid for timed delivery. The delivery was fine but the item was not unpacked and I was left to do that and dispose of the packaging. Then when it was turned on the fridge did not work. Trying to get an engineer is almost impossible, kept on hold for ages and when I finally arrange an appointment it was cancelled for no reason the next day. I will never purchase anything from Curry's again, in fact I would rather pay double and go elsewhere and get a decent service… Read Full Review

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★☆☆☆☆

“Nightmare”

Written on: 13/05/2017 by 486Lawrence (1 review written)

Currys is, was, my first to go to look for electrical items and I prefer in store rather than on line. It helps to keep stores open and I get to look at what I am buying. I purchased a fridge freezer from the Wigan store with free delivery for Wednesday 10th of May for which I would recieve a text on Tuesday the 9th from their couriers giving me a time slot. I was also to recieve a call from the drivers 30 mins before delivery. I was in the process of moving house, and the delivery was to an… Read Full Review

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