Astley Clarke Reviews - www.astleyclarke.com

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★★★☆☆
3.3 / 5
50% of users recommend this
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Latest Reviews

★★☆☆☆

“Misleading images, misleading services”

Written on: 05/12/2018 by BrysonMcGarry (1 review written)

The pendant for the necklace i ordered was far smaller in reality than presented in the images. I would let that slide, however I ordered gift wrapping for it on the side and was dumbfound to see the gift wrap IN the box, next to the product I ordered. I contacted customer support who told me that if you want to the gift wrap actually wrapped you need to tick some other box somewhere in the checkout, which I obviously didn't see. She then proceeded to nonchalantly tell me that if I want it… Read Full Review

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★☆☆☆☆

“Had to pay $75 to insurance return damaged item”

Written on: 21/12/2012 by jennytown12 (1 review written)

Ordered a $500 necklace, it arrived damaged and poor quality. Astley Clarke will not take responsibility(insure) for returning an item… Read Full Review

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★★★★★

“My jewellery was beautifully packaged, and my queries...”

Written on: 25/11/2012 by topshopkillpuppiesandrapechildren (1 review written)

My jewellery was beautifully packaged, and my queries expertly dealt with by a fantastic customer services representative. Astley Clarke provide an excellent service and stunning jewellery. The website is very appealing, and the ordering process smooth and user-friendly. I'd recommend that other online retailers look to Astley Clarke for a great example of attention to detail and customer care… Read Full Review

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★★★★★

“I absolutely love this website, I would definitely...”

Written on: 26/11/2010

I absolutely love this website, I would definitely recommend to anyone looking for designer jewellery. I bought some Miguel earrings, and plan to buy Christmas presents with Astley Clarke. Thank you to the customer service ladies, your service is second to none… Read Full Review

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★★☆☆☆

“Someone bought me the silver Acorn necklace by...”

Written on: 23/05/2010

Someone bought me the silver Acorn necklace by Phillipa Holland as a gift. Whilst the necklace is nice, I looked up the price on the website and was horrified to find it was £400 !!. I am used to buying jewellery in reasonably pricey shops, but I thought £400 for this pendant was absolutely ludicrous. I have a jeweller as a friend and she looked at it and confirmed it must have had a net cost of about £15.00 at most, and at half the price would have been fairly expensive. I appreciate everyone… Read Full Review

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Hallegirl's Comment

Written on: 05/11/2013

yes, I agree , Astley's is nice but expensive. I note that most of the jewellery is only DESIGNED in London, not made there ?. MAde in china , the Phillipines or India no doubt so as to maximise the huge mark up...try some of the independant UK jewellers for something better, and more personal

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★★★★★

“Astley Clarke has a brilliant online jewellery site,...”

Written on: 29/04/2009 by Luckie1 (1 review written)

Astley Clarke has a brilliant online jewellery site, with a huge amont of choice and a good range of prices. Some really unusual styles of jewellery from unusual designers, some of whom I have heard of before and others who are completely new.

I ordered some Arunashi chandelier earrings with diamond briolette drops. They arrived the very next day in what can only be described as the prettiest wrapping paper I've ever seen! The customer service was also amazing, with a courtesy call to check… Read Full Review

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