Absolute Mortgage Company Reviews - www.absolutemortgageco.com

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★★★☆☆
2.6 / 5
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Absolute Mortgage Company www.absolutemortgageco.com

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Latest Reviews

★☆☆☆☆

“ABSOLUTE WORST MORTGAGE COMPANY!!!”

Written on: 22/02/2017 by sethnason (1 review written)

Terrible, terrible, terrible. Over the past 10 years I've secured 12 loans, and this is my WORST experience yet. My wife and I own 4 properties with equity of over $500,000. We have over $100,000 in liquid cash, and we make over $250,000 a year. We went to Absolute Home Mortgage in Baltimore to get a small loan ($155,000) for a property as we are moving to Virginia. As we are not new with the process, we provided everything to the processor up front. We were approved, received a… Read Full Review

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★☆☆☆☆

“Absolutely Not Ever!”

Written on: 23/10/2014 by syWare289 (1 review written)

I just want to say as the employer of the person getting the loan for a house, they called me multiple times asking if my employee was still actively employed. Even on the day the loan was to fund they called me again. I sent the same employment information to them three different times. These people are completely incompetent and will most certainly be black balled from doing business on Vashon Island if we have anything to do with it. … Read Full Review

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Flmortgageconsultant's Comment

Written on: 07/12/2015

Verification of employment is a necessity for each home loan that is insured through agency financing. Many programs require written verification of employment, as well as a verbal verification within 10 days of closing to ensure that the borrower's financial situation has not changed.

There are many times that people will switch jobs, quit jobs, or get fired during the loan process. The final verification is a very important part of the loan process.

I do apologize that the loan officer and your employee did not prepare you for this. Is is extremely common and is certainly not isolated to Absolute Home Mortgage Corp.

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★★★★★

“Great Service”

Written on: 08/10/2013 by superminh1 (1 review written)

Absolute Mortgage Company did an amazing job helping us throughout the whole process of purchasing our new home. We are first time homeowners and they lead us efficiently through the whole process. We would definitely recommend this company to all our family and friends… Read Full Review

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★★★★★

“Denise saves the day”

Written on: 13/09/2013 by rdombi (1 review written)

After two attempts with local mortgage brokers failing to close before the rate lock expired I tried a internet broker. They completed the job in 28 days. It was a great experience they answered my calls and e-mails as fast as I could send them. Thank you all for such Great help, rate and service Sincerely, Rudolph Dombi… Read Full Review

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★★★★★

“What a pleasure”

Written on: 22/08/2013 by jemanuele (1 review written)

This was a no nonsense mortgage. A first for me. Usually it takes fifteen phone calls to get an answer. Not with Denise Monaco. She called before we had a question. She also made sure we comfortable every step of the way. If you want a no stress experience go with absolute mortgage. You guys rock Sincerely Dawn and Joe Emanuele… Read Full Review

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★★★★★

“Best Mortgage Broker -Alicia and Brad are fantastic”

Written on: 22/08/2013

I have worked with Absolute Mortgage several times for refinancing. Each time they worked very hard to take care of my application and gave me the the best deal possible. Whenever I ran into issues such as house appraisal or anthing else, they took those issues very seriously and worked with different parties until there was a solution. They are just fantastic!!! You know your deal is in good hands - rest assured! They are so very responsive - emails, phone calls etc. They almost always… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 21/08/2013 by RDerhammer (1 review written)

This was the easiest and quickest mortgage application ever! The advisor was answering my questions before I even asked. We were kept up to date on where we were in the process and how soon it would be ready. She was able to keep us on track even while we were out of town. We were given very detailed instructions on what paperwork was needed and how soon it was needed. She answered my many questions about the process extremely quickly and efficiently. I would highly recommend her and… Read Full Review

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★★★★★

“Awesome job”

Written on: 19/08/2013

Denise Monaco did an awesome job for us. We were the first loan to be processed with a new vendor. She worked tirelessly to shepherd our loan though the labyrinth called underwriters. She helped us to correct an error on our credit report that threatened derail the process. We are truly grateful for her hard work and cheerful demeanor. I give Absolute top marks… Read Full Review

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★★★★★

“Fast, Efficient and on point”

Written on: 14/08/2013 by powercloser (1 review written)

First let me start off by saying that if every company did their job like this then there would never have to be a place for bad reviews. I am a businessman and know a thing or two about servicing my clients and Absolute Mortgage serviced my wife and I second to none. Our loan was closed in 3 weeks which is lightning speed in this environment. Denise Monaco was my underwriter and if you get a loan she is the one you want working it. Brad Miller the manager there originated my loan and comforted… Read Full Review

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★★★★★

“Superior Service”

Written on: 14/08/2013 by absolutefan (1 review written)

I am writing a quick letter in appreciation of your processor. We have had loans processed in the past; one of which was with Absolute. She far surpassed any individual in the business that we have ever worked with. She went above and beyond in every sense of the word. One bump in the road that we hit was getting a copy of the child support agreement for my husband. This document was so old that it was housed at an off-site warehouse. There was no digital copy of the record. The seller was… Read Full Review

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★★☆☆☆

“Did not close on time. Had to sue them to get my money...”

Written on: 17/05/2013 by MattCarter (1 review written)

Absolute Mortgage promised me that they'd be able to close within 32 days. I promptly provided them with every document they requested. Throughout the process, they ensured me that they were on track for an on-time closing. At 2 days before scheduled closing, they said that they'd have to delay closing by at least 2 weeks due to "high loan volume" and because "we had to protect against occupancy fraud". A delay of 2 weeks would have breached my sales contract. I found a different lender… Read Full Review

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★☆☆☆☆

“Worst Service Ever”

Written on: 06/03/2013

I would strong suggest that anyone considering Absolute should review the posts here and at the BBB. I will not go through my situation in detail but one star rating may be too high. If you have a lot of extra time and enjoy poor service and overpaying, than possibly consider Absolute, otherwise, go anywhere else and you will be better off… Read Full Review

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★☆☆☆☆

“EXTREMELY POOR CUSTOMER SERVICE”

Written on: 22/02/2013

We started the process of trying to refinance our home with Absolute Mortgage in mid-December 2012 and by February 20 we were through with them. We have stellar credit, no debt and have been in our home for over 15 years. As most of the other reviews state, Absolute Mortgage will not return calls except initially when you are reeled in with their offers of low rates (in our case it was 3.125% and no points). We locked-in the rate for 30 days which then expired. We were then told that we… Read Full Review

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★★☆☆☆

“Never returns my call”

Written on: 20/02/2013

So my mortgage eventually close but my experience with this company was very poor. I could not get[name removed] to return ANY phone calls and even a call to her supervisor went unanswered. Repeatedly I asked them to lower my loan amount as they had it too high. They completely ignored me and when I went to the closing table I ended up with a check I didn't want. Closing was delayed 3 times due to poor planning on their part. Finally when I got to closing they had left my husband off all… Read Full Review

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★☆☆☆☆

“Stay away from Absolute Mortgage!”

Written on: 20/02/2013 by Agervaise (1 review written)

I have been dealing with Absolute Mortgage Company on a refi of my condo since August 2012 (6 months!) and it has been nothing but a series of broken promises, delays, changes in requirements and I place most of the blame on my loan processor's incompetence and his poor understanding of my property location and the lender's requirements. My LP (loan processor) selected a lender in August, and after I paid for the appraisal, a 3 month long battle ensued with the lender who had all sorts of… Read Full Review

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★☆☆☆☆

“Very frustrated by this company”

Written on: 19/02/2013 by Worriedalot (1 review written)

We've gone through all the paperwork, paid for the appraisal, but are unable to get any information regarding the staus etc of our loan. Emails, voice mails etc go unanswered. Worst company I have ever dealt with. I'm not sure what we are going to be able to do after reading comments from others on this site about them… Read Full Review

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★☆☆☆☆

“Stay away: Low cost no service no response company”

Written on: 15/02/2013

These guys will quickly call you back when you enquire about at loan but that is the end of it. they will not respond to emails, not answer the telephone and not address any questions/concerns. Absolute wasted 2 months of my time, never finished the process and simply stopped responding. To get these guys on the telphone you need to trick them into thinking you are interested in a new loan. If you call on the status of your existing application they simply will not respond. Low rates but no… Read Full Review

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★☆☆☆☆

“Absolutely worst company to get a mortgage from”

Written on: 02/02/2013

Low rates and low fees on their web site are just baits to hook you up. Once you submit your application, you will never hear from them again for a long long time, long after the rate lock expires. No response to any voice messages or emails. I called and left messages for status of my mortgage application every day for nearly three weeks before and after the 30-day lock. Nobody responded. After nearly three months, they came back saying the loan was approved and had to be closed within two… Read Full Review

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Tcoursey's Comment

Written on: 19/08/2013

10 different brokers in the last 15 years. I can see where the problem lies...

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★☆☆☆☆

“A word of advice Stay away from these people.”

Written on: 30/01/2013

Having refinanced different loans with five different mortgage companies in the space of several years this Lot has to be the worst The person that opened the loans for me was very good took my calls and seemed genuinely concerned with the lack of progress. The person who seemed to be the problem was the processor she Emails you once and explains that she prefers you to contact her by Email, does not take phone calls and will only respond to you when SHE wants to bestow some of her… Read Full Review

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★★★☆☆

“not the best experience”

Written on: 21/01/2013

A friend of mine had a horrible experience so I decided to talk with Sherry Metzinger since she had good reviews. Thankfully, I did that as she was very helpful and attentive to my needs. The guys in the office are rude and disrespectful according to my friend. I had a good experience but only due to the individual, not the company… Read Full Review

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