Bristol, Airport Tavern Parking Reviews

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Latest Reviews

★☆☆☆☆

“I agree with the other reviews on here which is you...”

Written on: 14/04/2022 by alexplantagenet (1 review written)

I agree with the other reviews on here which is you shouldn't use this place to leave your car during your holiday. When I got there I thought what a dive but too late now as I am here and can't book anywhere else. The place is tightly packed with unmarked bays and is basically a quarry-looking site, I have an expensive e-class and won't ever leave my car here or anywhere where they have access to my car. There was mud in the front and back of the car (why the back? I dread to think), I am sure… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 20/02/2022 by Morgan434 (1 review written)

When all goes smoothly with travel it works out OK. But as soon as travel goes wrong the system they have falls flat on its face as to retrieve a vehicle early due to cancelled or foreshortened travel plans is almost impossible. They take the vehicles and park them somewhere else and in order to maximise their profits they pack them in in the order they are due to be removed according to booked travel. Each car is blocked behind loads of other vehicles and their office is full of boxes and bags… Read Full Review

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★☆☆☆☆

“shocking service”

Written on: 04/10/2021 by KMP01 (1 review written)

abbsolutely shocking service. Arrived back in UK at 10pm 2nd October 2021. Called as instructed before we left the terminal to request our pick up. Left waiting in the cold for 20 minutes then another 10 minutes in the minibus while we waited for other passengers which we found out were on a different flight. Got to the carpark and given my keys and told to "look" for my car at the bottom of the site, which is now in pitch darkness, and was then told to be careful with the mud as my car may get… Read Full Review

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★☆☆☆☆

“Vehicle damaged.”

Written on: 16/10/2020 by Mason222 (1 review written)

Went to collect my car after a break to Spain only to find it damaged. The two people who were employed at the car park deigned any responsibility. i will never return to this parking area. Airport Tavern… Read Full Review

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★☆☆☆☆

“I returned yesterday to collect my car and was met by...”

Written on: 07/03/2020 by Kaylynn434 (1 review written)

I returned yesterday to collect my car and was met by a rude,unhelpful man who refused to lift my small suitcase into the vehicle...I am an elderly woman with mobility issues,I reclaimed my vehicle,started the engine and was blasted out of my seat by a radio channel which was most definitely not radio 4,after adjusting the mirror and the seat I noticed an extra 30 miles on the mileage clock evidently my car had been used for personal motoring.It was 23.00 by this time and I was aware that there… Read Full Review

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★☆☆☆☆

“Airport Nightmare ”

Written on: 28/10/2019 by Jakobez332 (1 review written)

Well forget the Airport Tavern. More like the Airport nightmare. Returned at around 23:00pm from a great weekend away Standing room only in the minibus back to the car park (not exactly safe). Then when we get back to the car the reality of this shambles of an operation and the lack of customer care is apparent! Firstly the car door was open with the internal lights on after being moved which resulted in a flat battery!!! So approach the office to ask for assistance and an explanation they… Read Full Review

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★☆☆☆☆

“do not park here !”

Written on: 25/05/2018 by McCurdy275 (1 review written)

I never got to use the parking.They refuse to refund if you cancel. I cancelled because of the bad reviews and the court case within a couple of days but they only offered a credit note. This is illegal under the distance selling regulations where you are allowed to cancel and get a refund within 14 days if booked on the internet. Attitude is rude and unprofessional - not to mention against the Consumer Rights Act 2015. Have reported them to Trading Standards as they are still advertising no… Read Full Review

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Lindabeard's Comment

Written on: 03/10/2018

I had disgusting service from them as well. I paid online (big mistake) and when I gave them several weeks notice that the flights had changed, they would not give me my money back for the amount of time I stayed there - which was less than the original booking. They kept us waiting 45 minutes in the freezing cold when we got back to Bristol airport. The driver was extremely rude and aggressive. And finally, my car was covered in mud - all over the back seat, the front seats and the dashboard. Looked like it had been used to transport something which was filthy. In my opinion, it is run by a bunch of arrogant people with no respect for people or their cars.

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★☆☆☆☆

“new mini ruined”

Written on: 04/05/2018 by cameronboots123 (1 review written)

Left our car for 3 days only to come back to a smashed up rear bumper. Attendant uninterested. Finally got manager on phone who was on holiday in Padstow. He was rude and unhelpful saying we had to wait for his inspection of cctv in 4 days time. Would also be that we would need to pursue a third party for responsibility if that party could be traced. He said it was not a criminal offence if your car was damaged on their property. Police didn't see it that way, nor our Insurance Company. If you… Read Full Review

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★☆☆☆☆

“Mr car was damaged whilst parked at The Airport Tavern!”

Written on: 18/02/2018

DO NOT use this car park. I left my car here for 2 weeks in January 2018 but when I returned I found that my driver's seat had been severely damaged in that the seat fabric had been ripped by what looked like a knife! It will cost me £230 to have it repaired. I reported the damage immediately when I collected my car and the polite staff member on duty apologised and explained that it must have happened when the car had been moved to / from an overflow car park. He didn't seem surprised that… Read Full Review

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Mariahosken's Comment

Written on: 05/04/2018

I have just taken airport tavern to court and won , after they caused £2800 worth of damage to my car. More than happy to discuss this with you.

My experience is also going to print in the local paper this evening

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★☆☆☆☆

“Stranded at the airport”

Written on: 22/09/2017 by Autumnc457 (1 review written)

Came home last night. My mum in a wheelchair from a fall. Rang Airport tavern from luggage collection to say we had arrived. Told 10 mins wait. Waited outside by the collection point, 10 mins pasted another 10 mins past. Rang to see where they are to be told that they were not coming out again we had missed them. My mum in a wheelchair my dad being 75 and its 10 O'clock at night. My dad was forced to walk to the airport tavern to retrieve his car when it was late and cold. When he arrived there… Read Full Review

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Garyshep1's Comment

Written on: 18/10/2017

Total CHAOS if you don't like it WALK SHAMBLOC what a way to run a business.


you have no idea of customer service .???????????????????????????????

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★☆☆☆☆

“parked her to discover a shoddy cabin with a just a...”

Written on: 14/09/2017 by neRobb184 (1 review written)

parked her to discover a shoddy cabin with a just a shoddy guy inside with a stinking attitude. we had to wait all least 30 minutes to be taken to airport as they only use a 8 seater disgusting stinking mini bus to ferry back and forth to the airport. when question about why another bus wasn't being put on or a larger one used. he rude reply was if you don't like it complain! they are happy to take people's money but have not an ounce of customer service skills or anything other than a dirty… Read Full Review

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★☆☆☆☆

“They drive your car dangerously”

Written on: 12/05/2017 by MadelineLamont110 (1 review written)

When I picked up my car I reviewed the dash-cam footage. Couldn't believe how fast they drove my car from another compound, driver seemed to be trying to catch-up with his colleague. Then shocked when he sped into their 'Tavern' parking, squeezing between a stone wall and the port-o-cabin office. If someone had been coming out of their office they would have been hit! Could easily have been a kid. There was very little space between the car and the cabin's door. The speed was unnecessary, the… Read Full Review

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★☆☆☆☆

“Car taken off site for a ride”

Written on: 02/04/2017 by Flierman (1 review written)

Well, I just wish I had read the reviews here before booking the car in for One week. I can clearly hear the passenger asking if he should disconnect the dash cam, the other agrees. But the internal battery still recorded them heading back into Bristol before the internal battery went flat. Why Bristol City trading standards can't shut them down is worrying. Just do not take your car here for parking… Read Full Review

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★☆☆☆☆

“Don't park here!”

Written on: 18/01/2017 by lgRobles233 (1 review written)

I left my pickup here from 21st November 2016 for ten days. When I returned it had been used for their personal use. The seats had all been rearranged, my stuff trodden into the floor, it was wet inside and smelled of cigarettes. They couldn't care less about customer's property!… Read Full Review

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★☆☆☆☆

“AWFUL !!!!”

Written on: 07/10/2016

Our car had been moved and the front panel below bonnet had been hit and dented with paint coming off and scratches, I am disgusted that the establishment refused to take responsibility , I could not recommend their service to anyone. I will notify police as advised by other review writer… Read Full Review

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★☆☆☆☆

“Busted: Caught them on my dashcam.”

Written on: 23/05/2016

Caught them on my dashcam. They took my car offsite and drove my car hard. Accelerating and braking hard and driving down a bumpy lane MUCH faster than I ever would have, arriving at some kind of trailer park. This did not look like a secure parking location, more like they were using my car to go home for lunch or ferry muddy boot people around. I would not park at the airport tavern again if they paid me. Rather, I would charge them for hiring my car for a week, and some for cleaning their… Read Full Review

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★☆☆☆☆

“Poor ”

Written on: 18/04/2016 by Shiloh66 (1 review written)

It says secure cameras etc don't work cars parked with no security at all public need to use else wear there r plenty of others stay away may b cheap is it worth getting ur car damaged… Read Full Review

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★☆☆☆☆

“Pure inbred people ”

Written on: 09/10/2015 by Britneyy214 (1 review written)

The owner is a make believe traveller who rips off whoever he can . Fat ugly and maybe inbred… Read Full Review

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★☆☆☆☆

“Taken your car for a jolly around winford”

Written on: 02/07/2015 by qqRobles469 (1 review written)

Took my car into airport tavern never again as they were using my car as a courtesy car racing it though the country lane and dropping people off and then returning back to the tavern but they did not relies it was all caught on my in car camera . we are going to park in the siver zone at the airport it is a bit dearer but they we not use your car as a courtesy car or damage it as stated on trip advisor… Read Full Review

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★☆☆☆☆

“2.5 Gallons Used”

Written on: 22/06/2015 by collins2014 (2 reviews written)

Parked here June 2015. Was happy as had no booking and an emergancy situation came up. They allowed me to park. The keys were left with them. On my return the car was covered in mud, had 2.5 gallons of diesel used and a long scratch on the front wing. This was covered with the mud so i did not see on collection. I would not advise that you use this company. If you do please report and damage to the Police to build up a case profile. Many Complain about the same issues… Read Full Review

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