Stay away from this website and the trick they perform. Their fees are astronomical. Staff id poorly trained and just "talking heads". Customer service is not sufficient and resolve nothing. Any money received impossible to withdraw due "to the internal audit". Read their terms and conditions before you supply any of your details: they are free to do whatever they want with your money. Would not recommend to even my enemies to use this site. 

I JUST SPOKE WITH TWO REPS! VERY FUNNY BECAUSE THEY ARE THE ONES WHO TOLD ME THAT THEY CANNOT REPEAT THE INFORMATION FOR MORE THAN 3 TIMES!!! WHAT?!!! ARE YOU SERIOUS!! AND WHEN I ASKED IF I CAN TALK WITH SOMEONE ELSE HE TRANSFERRED ME TO THE OTHER PERSON - AND YOU KNOW WHAT HE DID??? and i quote " WE CANNOT REPEAT THE INFROMATION FOR MORE THAN 3 TIMES" AND HE DROP THE CALL!! AWESOME! CUSTOMER SERVICE!! NOW I DONT KNOW IF THERE IS STILL A CHANCE THAT I CAN GET MY MONEY BACK!! THEY ADVISE ME TO CALL AFTER AN HOUR BECAUSE THE MANAGER WILL BE AVAILABLE BY THAT TIME,, WILL SEE, WILL WRTITE AGAIN HERE IF I EVER I TALKED TO THE PEOPLE FROM SKRILL. NEVERTHELESS, PLEASEEEEE DONT DARE USE THIS SERVICE EVER!! SKRILL SHOULD BE CLOSED AND THE PEOPLE THERE SHOULD KNOW HOW TO HANDLE CUSTOMER SUPPORT!!! THESE TWO GUYS ARE SOOOOOOO POOR WITH CUSTOMER SERVICE!!! AND IF THERES ONLY A WAY I CAN PUT A SCORE 0 OUT OF 5 I WILL DO THAT!!! THE EXPERIENCE IS SO UNACCEPTABLE!!

Short review: A merchant using Skrill to process payments has not delivered the services (unmetered servers) that they advertise. I am now disputing two transactions with Skrill and have not yet received a reply. I don't like how you can't contact them for disputes if you don't have an account. I opened one to file the dispute. It is too early to say if they will do anything about it, but if they ignore the request i will file a law suit here, in Bulgaria, since they are subject to Bulgarian laws because of their office here, regardless of their incorporation being in UK. they don't seem legit to me, but if they resolve the issue I will come back here to tell everyone that I was wrong.

Well i guess i'm one of the several 1000's of people doing these reviews to inform people that Skrill.com is an absolute scamming bussines. Ive lost over 2000 euro in 2 months time and no response whatsoever. So be smart and avoid this shitcompany because it will cost u biggtime. Customer Service is total doggshit and nothing happens. Use this and see youre account being restricted, funds dissapear with no reason given! That's Skrill in a nutshell. Enjoy

I have been using Moneybookers and now Skrill for the past 5 years. I have not issue with them. online payment was fine, Uploading funds was fine. I don not gamble or anything else .All funds i put in skrill are my own transfer of funds to pay for stuffs. Currently i withdraw funds from Skrill and over 1 year " 1 YEAR 8 MONTH" am still fighting over the money. They gave me a code known as ARN number to take to my bank. The number is know where to be found.My bank ask me to inform them to provide details of more details. NO HOPE. My bank Advice me to imform them to drawback my money wherever they have sent it. SKRILL DO NOT REPLY MY MAIL ANYMORE. AM VERY SAD AND DISSAPOINTED WHY ARE THEY DOING THAT.

I already withdraw many times and sucess before.. but suddenly my bank reject rejects how it's okay before then fail now.. Until now i haven't got my money.. The money gone.. i call skrill many times... to ask.. but they don't give any explanation.. I withdraw at sept 30, 2014 today oktober 22, 2014 now Still no news.. help id #01844904

I think my money is gone :( I wish i had read these reviews before registering in Skrill. But if its a fraudulent company why is it still operating. The local legal department/ law must take action these people who started these fraudulent activities & return the money of all the freelancers/ companies. Why is this site even featuring as a withdrawal method across all the sites. This is insane. I want my money. Its not for free, we worked for it. What the heck!!!

I have to spend 2.95 Euro for verification (They say its free).Then no answer for my emails at all.Have to spend more money to call customer service because 2.95 Euro verification wasn't enough as they "experience technical problems". Then withdrawal took over 2 weeks.Nightmare.Stay away!!!!

The company is all about keeping your money. Before making or thinking about creating an account, please keep in mind this company will take your money! The transaction system is bugged, and they refuse to acknowledge that. Any problem you will face, they already have an excuse and will make you solve it yourself. Avoid this company by any means peccary.

I would highly recommend everyone not to trust this site, took my money by bank transfer, I deposited their accounts had now become two weeks without replies to just ignore . my friend deposited a large amount before by bank wire After his request for a lawyer and after this suffering has to retrieve the money about 3 months Damn !!

Since Moneybookers changed into Skrill the company has steadily gone downhill. They don't care about their customers. Support requests are regularly ignored. Withdrawals take inordinately long or are not processed at all. Exchange rates for international withdrawals are too high. Customer data is shared with online casinos and other semi criminal organisations resulting in massive spam. I've been waiting for my withdrawal for almost two weeks now and nothing is happening. DONT TRUST SKRILL!!!

Moneybookers used to be a decent company, but the change to Skrill was more then just a different name, they've changed the purpose of the company as well, now it's "let's keep the money", they will think of something new every day to delay giving you your money, you can receive payments in your account, you can put money in your account, but you can't retrieve money from your account, nor can you pay anything with your account, it takes ages for them to reply if they reply at all, it took me 6 months to get my money, there's not 1 bank in the world that will ask for all the information Skrill asks you, get away from Skrill, I'm glad I've got my money, I expect it won't be long before they go bust.

Skrill has stolen £1,000 of my money. I made a transfer from my bank account to Skrill account in Dec-13 but it has not been showing as funds in the Skrill account. No response to my emails and calls. I can only assume that the company is now going into liquidation and I shall have a very long wait to see if I get anything back at all. This is a very serious development in the financial services industry and I can only hope the Directors of Skrill are found and prosecuted for illegal trading and activities. No company like this should be permitted to trade in the UK in future

I used my first Skrill account for payments only, no withdrawals, and experianced no problems. However, since i wanted an account in different currency, Skrill says that you have to close the existing one and open a new one. So i did. When i tried to add my credit card, there was a message that its being already used by a different account. Ok i thought, it might take a day or two to erase the data...after 10 days i still cannot add the card. I wrote 3 e-mails to Skrill - two with questions and the third one, 3 or 4 days ago, an official complain. No answer to any of my e-mails yet. Will close the account deffinitly and do my best to spread the word that their service is terrible.

I am part of a company that does mystery shopping and my payment goes to Skrill (no choice unfortunately.) In the past, I was able to get my money transferred to my bank account without much issues. For my recent payment, I have raised multiple tickets in order to resolve whatever issue they think there is (I'm getting a rejection on withdrawal no matter what I used, whether bank transfer, debit card etc). I also called their support team and followed the instructions to the letter such as registering a new email address, changing my password, sending them an email from the new email address etc. Until now, I am still unable to make a withdrawal. I've tried to send an email to the person who handled my complaint but nothing, no response at all.