written by laural55 on 22/07/2013
After a year of being with iPage, I was completely fed-up with my online store constantly being down (at least once a month for a day or more each time), orders not going completely through (but money collected from customers, leaving me to contact them and ask what they purchased--embarrassing!!!), and dealing with a customer service that told me how important I was but proving that I wasn't (tier 1 not once solved any problem, so I had to wait as it went up the chain, which often took up to 36 hours, leaving my business closed). I decided to try out 3dcart, and I was blown away from the beginning. It was about a third of the cost, but I was getting so many more options. My store site looked so much cleaner and organized, and I could set up each product the way I wanted to without being boxed into one option and just dealing with it. Customer service has been OUTSTANDING. I can chat online and have every question answered in 10-15 minutes, and I've used their chat pretty often simply to learn more about changing my site around. They'll even tell me what they did to change it so I can fix things myself in the future! My store has run so smoothly since the switchover that I can't believe I stuck it out with the other guys for so long! I absolutely couldn't be happier with their system and service.
written by VaporRave on 05/07/2013
We selected 3dcart for it wonderful backend features, such as the Client CRM, emails are treated like a ticket system of sorts. We also selected 3dcart for unlimited option support / other carts would not only count options as a SKU product count but restrict the amount of options per product which eliminated adding our products with many option selections. The support has been fantastic and each build release introduces new and improved features. We have used many other hosted shopping carts including hosting the cart our self's / but the features and not having to be concerned about installing build security updates as well as ongoing maintenance fees / we see the value in a hosted solution. 5 Stars for 3dcart from VaporRave.com
written by somebody411 on 03/07/2013
I recently switched to 3dcart from a competitor and it was the best move I have ever made. The best aspect of 3dcart is that it comes jam-packed with loads of features that can be customized to meet my specific needs. I also love the fact that I can now see who entered the store and abandoned it prior to checkout - this is a great feature because now I have an opportunity to recapture some of this lost business. Additionally, I was able to completely customize my store to 100% match the look and feel of the website, and it was super easy to do. The overall result so far is that my conversion rate has increased significantly since launch. Thank you, 3dcart!!
written by Hot_Mess_Speed_Soap on 02/07/2013
I like and use 3dcart because it has so many features. I'd recommend it to anyone and am going to use it again for other ecommerce projects. Two things that could be improved is the Braintree payment module; it's outdated as Braintree now uses blue technology not orange, and there is only one priority mail option instead of the many that exist. The later makes shipping a lot harder than it needs to be. Oh, when setting up shipping it would be great to be able to check off states instead of having to include/exclude each one one at a time. Takes way more time than it should. Overall I'd recommend 3dcart to anyone. Just watch out for those, now three, things :-) Russ Web guy for Hot Mess brand speed soap
written by limitless_training on 16/11/2012
Excellent customer service, tech service, and communication. I am very pleased with how user friendly setup is as well. I had questions during setup and instant messaged a tech live and it was very helpful, took care of the problem right away. Great way to boost your buisness without spending alot of money.
written by toocute on 15/11/2012
I've been with 3dcart for a month now and I have to say I honestly enjoy my experience with them. I'm fairly new with computers and they make it easy for me to get everything lined up for success with my store. The customer service is exceeds my expectations. Every time I call they answer and they answer every question I have. Picking 3dcart as my shopping cart was a very smart decision on my end. The webinars are such a bonus! I would for sure recommend 3dcart to anyone.
written by whashimi on 01/11/2012
I looked at many e-commerce solutions before going with 3dcart. I read some reviews online saying their customer service was crappy, but I still went with them because of their ease and features. After almost two months of using 3dcart, I love it. Their features lived up to expectation, and their customer service is amazing. They are actually helpful and I've gotten to know their technical support reps pretty well since I'm not the best with this stuff. If you are looking for a good ecommerce solution, I would definitely recommend 3dcart.
written by on 13/09/2012
This is an amazing resource for online businesses. I’m able to organize my store/company into distinct departments with ease. Sales, marketing, customer bases, customer orders, shipping, inventory, profit and loss, reports, statistics, and tons more. My store practically runs itself. And the customer support is world class!
written by dmitchx4 on 07/09/2012
I started out with another shopping cart and literally hated it. It was such a pain to put anything on it. I couldn't even access my website from my mobile phone. I heard about 3D Cart and decided to try it. I am in love!!! I love putting my products on and am extremely happy with everything about it. It is so user friendly and the only thing I would change is upgrading for more product capability in the future. Would highly recommend to everyone.
written by on 09/08/2012
Easy to set up the store, had products going in a few days, first sale in a week! Plus the SEO is fantastic, Google picked up my site immediately and I'm already ahead of my competition in search! Don't pay a SEO company, just get a 3DCart website!
written by crucialmotors on 07/08/2012
3dcart is a godsend for someone like myself..... A great mechanic and car enthusiast with little programming knowledge. Having built a solid customer base at the racetrack, we needed to focus on selling our products and services online. And do so cheaply, quickly and professionally. 3dcart makes all of these goals easy to obtain and exceed with little effort and even less knowledge of web design or other "techy" mumbo jumbo. I loved how easy it was to add product pictures, information, pricing structure, etc. Integrating the store into our website was very easy as well. THANK YOU 3DCART!!!
written by on 07/08/2012
Our site has functioned wonderfully and was easy to set up. Whenever we have questions, the support department walks us write to the answer every time 24/7. Couldn't be happier! Thanks 3DCart!
written by on 06/08/2012
For someone like me, who fumbles through any job requiring the computer. 3dcart provided the tools and education to produce a great looking online store for our customers to utilize. Making the ecommerce section match the already existing website was a breaze, in fact I never had to get our web designer involved! I highly suggest 3dcart to anyone.
written by dinanewman1 on 31/07/2012
I can't say enough about how easy and efficient it was to set up my shopping cart with 3d Cart. I am a fan.
written by JuliesCraftyCorner on 29/07/2012
I am a total newbie to the online shopping thing and have found the whole setting up shop experience fairly pain free. The site itself is pretty easy to navigate and I am able to work most of it out myself. Anytime I have got a little lost help is never far away - response is always prompt or instant thru the chat. Very happy I made the decision to use 3D Carts.
written by lgbotanicals on 25/07/2012
I began a search for a company that offered a feature packed, versatile, affordable solution for my store due to being very dissatisfied with another shopping cart I was using. My extensive search was based on not knowing HTML and that, among a host of other positives, led me to select 3dcart. I am extremely happy with 3dcart's software and their fast, friendly, courteous, and knowledgeable support staff. You simply can't go wrong with their shopping cart!
written by MichaelBBS on 20/07/2012
This shopping cart has amazing features that we haven't found anywhere else. Our retail site now has implemented "daily deals," "make an offer," and a new template - which we had a ton to choose from. We have really been able to customize our site to our liking to make it super easy for our customers to use. 3dcart is very easy to use on the back end - we can change products, add to products or even just update pictures. 3dcart also provides extremely easy sites for customers to navigate through. We are constantly getting compliments from our customers about how great our cart is and we owe that to 3dcart. I would definitely recommend 3dcart to anyone starting a retail website. 3dcart has every feature you would ever want!
written by Myladybee on 27/06/2012
I don't know why I didn't know about them sooner. My life is now a LOT less hectic.
written by 3DComputerStores on 23/06/2012
3DCart offers a website builder that is so easy to use and it is completely integrated with everything we need to run a successful online business. we don’t need any previous programming or design experience. This eCommerce website builder walks you thought the process which makes the set-up process quick, there are tools available that allow us to customize our site, and all basic editing of the site is done by simple dragging and dropping the content and images. 3DCart incorporates a variety of marketing tools in the application to help us promote our site. Search engine optimization (SEO) is integrated into this application and uses a wide variety of techniques to help us raise our site in search engine rankings. The SEO of this application creates HTML URLs, Meta tags for product pages, Alt tags, link titles and much more. 3DCart has a comprehensive lineup of features and is truly a complete eCommerce solution. 3DComputerStores.com
written by realitycheckprogram on 19/06/2012
I am very impressed with my 3D Cart, it was very easy to set up. it looks great and it is very affordable. I have worked with other carts and other web sites and this one in better then all of the rest. The 3D cart is so powerful that the only negative is that it can be quited overwhelming. With that said, there are great tutorials to help a novice get things done to make this a powerful store with hundreds of features. Telephone support is wonderful, very little wait time and the 3D representatives will patiently walk you through any of the functionality you are trying to accomplish.
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Geektracker's Response to limitless_training's Review
Written on: 28/03/2013
I just started working at 3dcart this month for another department, and i can tell you they have a great customer support crew. They are here 24/7 in shifts ready to help any customer whether by phone or by chat.