Doble Motorcycles, Coulsdon, Surrey Reviews

Click here if this is your business
★★★☆☆
2.7 / 5
38% of users recommend this
Click here if this is your business
  • How wide is the range of bikes available?

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Doble Motorcycles, Coulsdon, Surrey - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★☆☆☆

“BMW k1300gt 2009. Waist of my time”

Written on: 17/03/2020 by Bigted3 (1 review written)

First of all on add description I was going to get this bike delivered, with out a physical view of it THANK GOODNESS I didn’t Well looked after machine and great condition Slight scuff on side box IT WAS NOT Both panniers scratched paintwork faded Drive was terrible suspension iffy . Look before you buy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“i dont appreciate being lied to”

Written on: 05/12/2019

I bought from Dobles a second hand bmw1200gs, it was a good price, a bit tatty due to it being used as a commutor. had several calls with some bloke, one of which was about the overall condition of the bike, so there were no suprises when i arrived, it was exactly as discribed. the problem came when they prepped it for my collection. i was told it would be serviced and mot'd. there was some work to do for the mot, a knuckle and brakes front and rear including discs. it was a long drive from… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very good experience”

Written on: 27/04/2016

Travelled from South Wales and we were made to feel very welcome and everyone was friendly and professional. Can't praise them enough and would highly recommend them. They were very helpful transferring our part exchange bike from our van and loading and securing our new bike. We are extremely pleased with the purchase of our new bike a Honda CB500X… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Bike Purchase and Servicing”

Written on: 02/04/2016 by EvesJam (3 reviews written)

I purchased a new VFR800F from Dobles in Mar 2015. I found the salesperson to be very professional and efficient and he really knew his stuff. Test riding was no trouble at all. I was offered a very fair trade in price for my current machine but opted to keep it instead. Negotiations on the new bike were swift and I was very happy with the deal we arrived at which incorporated a number of Honda accessories, road tax and 600m service. Bike was ready for collection on time and prepared very… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“shut them down”

Written on: 29/05/2015 by MichealClarke (1 review written)

ok so I bought a band new Honda cbf 125 payed the full price of £2699.i saved really hard for this bike. never riden a bike before. so I was so excited. 1st of the sales man (mark) was terrible he actually made me feel like a criminal. asking questions he shuldnt be asking and then switching it around as to trying to catch me out. but on what? I felt really unconfutable. anyways 2weeks I got my delivered the sales man wanted me to pay £100 delivery charge when I only 10 mins drive away… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Excellent Service”

Written on: 24/05/2015 by Mdm1474 (5 reviews written)

I bought the 125 Forza and traded in my PCX. I received an excellent service. I was offered £200 more for my trade in than Chichester Honda, my new bike and trade in were collected and picked up for £50. The guy that delivevered and picked up was thorough and went through every detail of the new bike. Excellent service overall… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“no more knocking”

Written on: 14/04/2014 by Rankinip401 (1 review written)

I was the one who wrote about the Honda knocking noise,since this I have been absolutely blown away with Honda dobels response and in particular one very very excellent salesman who has been fantastic in dealing with my problems so good was he I actually bought a new bike yes another cbf1000 FAC 2014 and rode of into the sunshine today with the biggest smile I have had for a long time,and its due to the excellent staff and new bike deals you just can't get better and the knocking noise on my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rubbish”

Written on: 04/04/2014 by Elishaj409 (1 review written)

Loads of problems and no help at all after purchase of motorcycle. Never ever going back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★☆☆☆☆

“knocking noise returns yet again”

Written on: 03/04/2014

Bought CBF 1000 2011 from a dealer in Southend road grays Essex then while still under warranty engine star tied to knock steering was loose rear lights stopped working , they refused to put it right so I contacted finance company who dealt with my issues and they sent out an engineer for a report which was totally agreeing with all my bike problems,then dobel honda was given the task of fixing all these problems which they did until less than three months later and less than 600 miles it star… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Doble Sales Department Excellent - They Go the Extra...”

Written on: 14/03/2013

I recently purchased a new Honda CB1000R and was extremely happy with the service and attention provided by [name removed] and the Sales Team. There were no problems whatsoever, it was a very smooth transaction. I Would definitely use Doble again and highly recommend them to other motorbike riders. They offer the best prices in the UK - no other dealer could beat them! After the sale, [name removed] even rang me to ask if I got home ok! Couldn't ask for better service than that. I'm… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“bad”

Written on: 27/01/2013

Bought a new battery from Dobles. Fitted in and still...no luck. i installed whilst outside dobles on a sunday. When it didnt start I went in for some help. Nope, Dobles cannot help on a Sunday. Used my friends old friends battery and bike started first time round. So its obviously the battery. I will rather ride to H and P in Crawley then ever use Dobles again. Bad customer service. The customer is never right...........at Dobles… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 1
★☆☆☆☆

“Dobles Never Again”

Written on: 05/09/2012

Plain and simple never again, I wont go into details but never again. They do the deal and then forget about their customer service. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 1
★☆☆☆☆

“nice showroom shame about the workshop !!”

Written on: 29/06/2012

I had used Dobles for many years with my last bike being a new 03 firestorm which ive kept all these years, does me. Well now, little doubts had started creeping in with very much over tightened wheel nuts after fitting tyres, but i took the bike in the next time to have new cam chain tensioners fitted as the bike had a rattle. When i picked the bike up i first had to adjust the front brake lever as it nearly came back to the grip, then riding home i noticed a really bad judder under braking… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 1
★★☆☆☆

“Sales good, Service very very poor”

Written on: 23/12/2011

Purchased a new CBR600RR from Doble. Salesman was great, had a great deal and overall very pleased with the purchase. 600 mile service came and I rode 2 hours back to them to wait for the service. Carried out in reasonable time but when polishing the bike after arriving back home I found they had left out the trim clip holding the two lower fairing panels together. Annoying but everyone makes mistakes. Just carrying out an oil and filter change ready for winter storage in its bike bubble… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 1
★☆☆☆☆

“Slack service dept”

Written on: 22/12/2011 by browny181 (1 review written)

Put two bikes into Dobles for servicing and installation of couple of accessories. Problems with both installations. Had minor row with service centre manager who was resistive and reluctant to help. Ended up sorting the issues but not without a fight. In my opinion unacceptable. Whilst I was waiting for the bike to be ready, another customer came in and the guy behind the desk was simply rude to him, complaining about him asking questions so late in the day and that he and his staff just… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 1
★☆☆☆☆

“Disgusted”

Written on: 20/10/2011 by mjlittlewood15 (1 review written)

Hi All Looking to buy a kawasaki z750 and found one on doble honda's website ,bike looked mint for the money other than a crack in the underfairing which i could let go but i realised when i got home they had 3 puncture repairs in my tyre so my first thing was to get that sorted out, but that must of been on the part of the tyre that was on the floor as i did not see that when looking over the bike before i bought it, also when i went to have the tyre replaced at local garage i was told the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★☆

“Service Department is adequate without always being on...”

Written on: 17/02/2011

Service Department is adequate without always being on the ball. Courtesy bike (in my case Honda 600F) better than Tippets (only get a 250 there). I like the location and there is an excellent van for a bacon sarny just down the road when dropping the bike off for service in the morning.
Prices are alright, not cheap, but I don't think too expensive either. Workshop seems sensibly equipped and I have now used them for servicing of two bikes both of which have been serviced to a satisfactory… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★☆☆☆

“I purchased a new Honda sh125 in Jan of this year....”

Written on: 30/06/2009

I purchased a new Honda sh125 in Jan of this year. Service when buying the bike was excellent, no pressure just advice, however i find there service department not nearly as good. I have had 2 experiences with Dobles Service department. The 1st was after the 1st 600 miles they told me i would get a free service as it was a new bike. When i got the bike back at the end of the day i was charged around £16. This was for parts, when i asked i was told it free i was told i had made a mistaken. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Very friendly, helpful and knowledgeable staff helped...”

Written on: 06/08/2008 by jjones2504 (1 review written)

Very friendly, helpful and knowledgeable staff helped me with my requirements. I wanted a VT 125 C Shadow in black. They organised for it to be in the showroom for me to look at a set time and it was there - so was he. They answered all my questions fully, got me interest free credit, rang me at home 2 hours later to tell me it had been accepted by Honda) and a helmet and lock for the bike as well. Also advised me to wait a few weeks to get the 08 plate which I hadn't thought of at the time… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mankind's Response to jjones2504's Review

Written on: 20/03/2013

yeah, they're great when they sell you a bike. its when you take it to the service department that they can't be bothered to help you.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“I bought a brand-new motorbike from Dobles and had it...”

Written on: 11/10/2007 by NKJ (1 review written)

I bought a brand-new motorbike from Dobles and had it delivered. Unfortunately, despite me ringing the week before delivery to check that everything was in order, the bike was delivered without a tax disk. Dobles claimed they hadn't received my insurance cover note and therefore hadn't taxed the bike. I was quite annoyed since I had rung up especially to check that they'd got all the paperwork in order and had been told they had. After a great many phone calls to Dobles and my insurance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
overview