Peoples Choice Car Insurance Reviews

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★☆☆☆☆
1.2 / 5
7% of users recommend this
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Latest Reviews

★★☆☆☆

“Extra charges +++”

Written on: 01/07/2019 by docjoeho (1 review written)

Added money on for everything. Tried to charge me an extra fiver just to change my email address on the quote screen. Tried to charge me 20 for cancelling the policy 2 weeks before it even started Cheap, but lots of hidden extras when it comes to finally taking out the policy… Read Full Review

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★☆☆☆☆

“They reel you in with low quote then... I read the...”

Written on: 23/05/2019 by gecko111 (1 review written)

They reel you in with low quote then... I read the reviews but thought. and thought it wont happen to me. I was wrong...I am 62 and when was asked my occupation I said retired cos I was not working. They got back to me a few weeks later.and asked my occupation. which I replied retired.They said your not retired your unemployed. WHich officially I suppose I was..That minor mistake cost me £169..They say there is a charge of £30 or £40 .They also add on lots more Which I dont understand...I… Read Full Review

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★☆☆☆☆

“No Communication Increased my monthly premium with no...”

Written on: 12/12/2018 by Leonardzf299 (1 review written)

So unhappy with Peoples Choice Car insurance as the company continued to mislead me into buying a product shown at a certain price then increased it stating it’s because I hadn’t provided no claims bonus. I did send my no claims bonus letter to them and can continue to prove this. When I called to speak (following three attempts at online chat where I got disconnected as they said I was with a different department) I was again passed to a different department because apparently I wasn’t… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“too expensive”

Written on: 22/06/2018 by colinhanssargent (1 review written)

Used them for 1 year, then renewal came, over £100.00 increase. Never had a claim, over 9 years no claims and no convictions. Phoned to complain and guess what, they can do a better deal. Told them not to bother. They bank on the idea that you will just let the policy renew because you cant be bothered to change it. Guess what, they were wrong. … Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Not insured ”

Written on: 25/02/2018 by tazsam (1 review written)

very bad dealings. my car had private plate on when purchased and ins on that plate. rung peoples choice to swap to new reg next day which i took was done . 3 mths later i get pulled as no ins on car!! they had not switched over so still on private plate. my car as now been impounded when i have paid £1800 to insure it. what a joke!!… Read Full Review

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Was this review helpful? 2 0
★★★☆☆

“Came good in the end!”

Written on: 01/08/2017 by yfCruz24 (1 review written)

I have been with Peoples Choice for 3 years with no reason to claim for anything. This year we suffered a damaged windscreen on holiday and completely failed to get it replaced by the insurance company. After a week I arranged the repair myself, completed by a local garage. However I complained about the service and the charges. I did keep all the details of phone calls, times etc. The customer services department dealt with my claim quite quickly, they reduced the charges and even paid some… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Worst Company To Date”

Written on: 21/05/2017 by Gustavo260 (1 review written)

Please read for any drivers whom may be thinking of going with Peoples Choice car insurance as this may save you an head ache. Once I went with Peoples Choice car insurance the harassment from them started started. They wanted pictures of my V5 document to prove I own the car, pictures of our licenses (back and front) who is named on my policy and access to all of our online details to check if we had any points on our licenses under constant threats to cancel my car insurance if I didn't… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“AWFUL!!”

Written on: 17/05/2017

Please don't go with this company save yourself! I had an issue with my bank due to authorised payments being taken out so my account was frozen so I missed one payment and they decided just to cancel my policy with no notice or any kind of communication. Honestly joke of a company… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Auto renewal”

Written on: 11/08/2016 by KendraBlair (1 review written)

Apparently they auto renew your policy with a brand new direct debit. This is slammed inside a 69 page terms and conditions PDF. And charge massively to cancel. Wouldn't recommend to anyone… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“DONT BOTHER!! RIP OFF COMPANY”

Written on: 04/07/2016 by HaileyCormier50 (1 review written)

Charges charges charges RIP OFF COMPANY What don't they charge you for.. Wish I read reviews before I took out my policy with this shambles of a company. I have been with Hastings direct before so thought should be ok. But if you do your policy over the phone they charge you 12.50 and if you want your documents in the post £5!!! So I thought being digital savvy I would do this all online myself.. Which I did.. Not received anything at all in the post.. Not good service at all.. Anyway just… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“WOULD GIVE THEM ANY STARS - FIVE TURDS MORE LIKE”

Written on: 07/04/2016 by sharkbaited (1 review written)

Got the policy, it then automatically renewed and the debits continued to come out of my bank account. It was just chugging along. I then wanted to travel and leave UK for a good chunk of time. I wanted to cancel. They had the cheek to tell me that the renewal had never happened, I owed them the premiums since renewal and that I had been driving illegally. I checked my bank statements and begged to differ but still cancel. They were categorically told cancel. I left UK and three months… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“rubbish”

Written on: 29/06/2015 by JohnathanHooper (1 review written)

rubbish service.not reliable tell you one thing over the phone,and increase the premiums with no reasons… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“disgusting service”

Written on: 23/01/2015

They may seem cheap to insure you car with at first, but after you insure they will charge you out of your.. for everything! Its absolutly disgusting service and i carnt wait to cancel my policy with them soon and go else where. Im just hoping they dont charge me for that to… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“All good to start with then an absolute nightmare”

Written on: 29/05/2014 by Jewel308 (1 review written)

When it came to cancelling the policy after we sold the car it was a nightmare. Couldn't process the refund because the calculations were wrong on their system and needed looking into which took is into the next month of the policy and lost us a months refund. Promised twice we would get a call back. No such thing, it never happened. Spent about three hours in total on hold! Absolutely useless. Avoid like the plague!!!!!!!! … Read Full Review

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Hastingsdirect's Comment

Written on: 29/05/2014

Hi,

Thank you for your review, we are very sorry to hear that you are unhappy with the service that you have received from Peoples Choice. If you could get in contact using the contact us link on the Hastings Direct website we would be happy to look into this in more detail for you.

Many Thanks,
Jamie

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★☆☆☆☆

“Unreal!”

Written on: 29/11/2012

i purched my insurance and paid a deposite of £58 andn then 14days later they had taken £56.35 from my account apparently this is stated on your policy basicly it wasnt. lied about sending me a email and tried to say they had sent me letters about my account. They cancelled my policy without contacting me and to find this out i got pulled in by the police and looking at getting points on my licance. did the same with some friends/family members… Read Full Review

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Osnob's Comment

Written on: 16/11/2013

Just had similar problems . They are trying to charge me an extra 55quid for a non fault accident 3 years ago. My annual premium is only £212-00 so thats not a bad scam is it. I have asked via e-mail and telephone for them to show me from the underwriters where it states that a non fault claim ( that was recovered from an insured driver ) should carry a 25% loading on my policy . Needless to say i have not had a reply.I have informed the financial ombudsman and have cancelled my insurance with these amateurs

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