Markerstudy Car Insurance Reviews

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Markerstudy Car Insurance
Markerstudy Car Insurance

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Latest Reviews

★☆☆☆☆

“After no contact at all in 3 weeks of having my car,...”

Written on: 13/10/2020 by scottbiddle (2 reviews written)

After no contact at all in 3 weeks of having my car, the car garage called and said Markerstudy had cancelled my claim. After spending 4 hours on the phone I finally got to speak to *** who told me the claim had not been cancelled and she was going to transfer the money direct to me to pay the garage for my car repair. Nothing to do with settlement I even said £1800 seems very cheap for the repair and she said that’s what has been quoted. After many more calls and being on hold for hours… Read Full Review

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★☆☆☆☆

“WORST EVER ”

Written on: 15/09/2020 by RikRik (1 review written)

Took out van insurance with Markerstudy. I put in a claim start of the year. Now been 7 months trying to find out about my claim. Sent multiple emails with no reply. Call them up and your held for hours before getting cut off. PLEASE DO NOT USE THIS COMPANY for any insurance cover. Better paying extra and use a proper insurance company. Would like to comment on customer service but only if I can get through to some one… Read Full Review

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★☆☆☆☆

“returning my car unrepaired”

Written on: 05/08/2020 by Dwharvey (2 reviews written)

Markerstudy have now had my car for almost 3 weeks and are returning it unrepaired but are unable to advise if the car has been covid cleansed - Now I have to get the car repaired and go through the ombudsman. Seriously avoid this company… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 09/07/2020 by mykingfu (1 review written)

This despicable company cancelled my insurance when I moved house stating it as too high a risk. I moved 2 streets from my old house into a safer area cul de sac! They gave me no warning and no time to arrange alternative cover, leaving me out in the lurch. They cost me many many hours and a huge amount of money with the predicament they left me in… Read Full Review

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★☆☆☆☆

“They are the worst car insurance company”

Written on: 01/07/2020 by ivanquah (1 review written)

Had a non fault claim made but end up I have to claim my own insurance to write off the car. Then when I tried to change another vehicle they want another £300 on top of my current insurance, when I tried to cancel it , they said I have to paid the full premium! It took hours for them to answer the phone, and do not help you when you try to make a claim!… Read Full Review

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★☆☆☆☆

“Fraudsters”

Written on: 08/02/2020 by Ghostscott-freeman (1 review written)

I insured through insure daily and markerstudy where the underwriters I had used this service on and off for years off and on,after purchasing a car off Ebay that caught fire seven days later,I contacted claims and they started investigation, markerstudy believed their was foul play and being honest the circumstances looked suspicious but there was nothing i could do about that except assist them,they hired private investigator to find wrong doing they found none and still refused to pay my… Read Full Review

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★☆☆☆☆

“what a joke”

Written on: 08/11/2019 by JanetBishop (1 review written)

brother had a bump in his car,no damage to either cars but we rng in and gavea notification... every day for the last 5 months they have been ringing daily saying a five hundred pound claim has been made by other driver when it hasnt as im in toutch with other driver... this company are a poxy joke theyre out to get yoyr money artists...stay well away… Read Full Review

Nikcov's Comment

Written on: 03/12/2019

They shouldn’t be trading,total ignorants, they don’t follow the rules but, they make their own rules, the worst company ever

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★☆☆☆☆

“I took out a insurance via Swinton. My car was...”

Written on: 01/05/2019 by mrextremlyunhappy (1 review written)

I took out a insurance via Swinton. My car was vandalised so I made a claim. I have subsequently made a claim. all I have had is a piece of paper outlining my claim with a handler and direct line. This line was never answered in over a week. Now another company via this jokes have told me they have written my car off and offered a meagre amount to replace via there own website. I have to speak to the insurance if I want the cash. who never answer the phone… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 08/02/2019 by ch10 (1 review written)

Avoid this company at all costs.. shocking customer service and they will leave you out of pocket. I have been dealing with this incompetent company for the last 13 months regarding a claim, still no results!! I would rate this zero stars if possible!… Read Full Review

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★☆☆☆☆

“CONiving Artists at Best”

Written on: 08/11/2018 by DaytonArmstrong421 (1 review written)

My daughter had a slight scrape from an older lady, Marketstudy (who neither party were insured with) sends semi threatening letter demanding full details directly to them! Settled without claiming on insurance in the end but what does it have to do with them??!! Avoid at all costs… Read Full Review

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★☆☆☆☆

“would have given -5 stars if i could”

Written on: 18/05/2018 by Maynardxx133 (1 review written)

an absolute bag of TRASH company my motorbike was stolen over a month ago and was recovered 2 days after it had been taken, only just been informed the bike is a write off and I have to get a new bike 4 weeks for them to get off there BACK SIDES and tell me that was Friday the 11th they said my pay-out will be dealt with it is now 7 days later and no pay-out DO NOT USE THIS COMPANY STAY WELL CLEAR… Read Full Review

Techniko's Comment

Written on: 14/09/2018

I've had a similar issue! Scrapped my bike and refused a payout for the value of it. Their customer service is simply terrible!

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★☆☆☆☆

“7 months still no motorhome repair ”

Written on: 28/04/2018 by CarlosVicente (1 review written)

7 months and still no motorhome :-( After seven months of poor management on my motor home repair I am still non the wiser on if I will ever get it back. Do not let any insurance broker convince you to use them. Cheap for a reason. Appalling customer service. Leave you to your own devices to deal with their back street quality repair centres. … Read Full Review

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★★★★★

“Great for multicar!”

Written on: 07/06/2017 by INSURANCEGEEK (1 review written)

Recently took out multicar insurance through Adrian flux and got with markerstudy it was a great price, and I had an accident and it is fair to say they couldn't have dealt with this any better would highly recommend them!… Read Full Review

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★☆☆☆☆

“BAD CUSTOMER SERVICE”

Written on: 15/05/2017 by JAMIEDSC (1 review written)

I GOT A BIKE INSURED THROUGH THIS COMPANY AND WITHIN A COUPLE OF WEEKS I WAS HIT BY A DRIVER .... IT TOOK FOREVER FOR THEM TO SORT THE ISSUE, THEY DID NOT TAKE THE BIKES MINT CONDITION INTO ACCOUNT WHICH EFFECTED ITS VALUE AND THE MONEY I RECIEVED BACK , THEN I GET A NEW BIKE AND GET CHARGED 25.00 FOR SWAPPING BIKES , THEN USED THE RUNNING BIKE TO REPAIR THE OLD BIKE THEN GET CHARGED ANOTHER 25.00 FOR SWAPPING BACK .... NOW THEY HAVE CANCELLED MY POLICY DUE TO THEIR ERRORS NOT CONTACTING ME… Read Full Review

Nikcov's Response to JAMIEDSC's Review

Written on: 03/12/2019

The customer service is awful they keep you on the phone for hours then they telling that they don’t know what’s happening and one of the advisors will contact you back shortly, which takes weeks then to get back, total waste of time and money

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★★★★☆

“I have to speak as I find”

Written on: 20/04/2017 by Garethowain (1 review written)

I have to speak as I find. My bike was written - off. I was extremely sceptical about reading all these horror stories. But, to my surprise, although just a tad slow at assessing my bikes damage, my claim was settled at an amount that I was hoping for let alone expecting. They also paid it in extra quickly for me via BACS. One or two agents were a little out of touch with the info, but all in all, I cannot complain one bit. Full settlement paid in 10 days. For a very reasonable premium, I am… Read Full Review

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★☆☆☆☆

“steer well clear from these that lie ”

Written on: 09/03/2017 by paige1111 (1 review written)

This company if u can call them that help people to do false claims against people... We had a random letter come through the post saying we had hit a car which we have never even knew about this... They asked for pictures of our vehicle so we sent them then we got a letter back to say there was a mark on our tow bar and that we were being held responsible for this incident which did not occur... We have a track and tow our trailor on it and also cars... But apparently that wouldn't get marks… Read Full Review

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★☆☆☆☆

“.I CANT WRITE IT IN WORDS”

Written on: 23/02/2017 by Kinsley461 (1 review written)

what a bag of sh. this company is nobody knows what they are doing, payed money up in full, someone reverses into me in july, reports it, ask me to send pics of damage in august, then ask me again because they gave me wrong email address, waits till September no phone calls or letters, passed from pillar to post then I get someone the vans repaired ..yes... no nobody has phoned or sent letter to get it authorized, phones them again in November we are waiting on third party insurance, get a… Read Full Review

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★☆☆☆☆

“Go elsewhere”

Written on: 14/01/2017 by Franklinns273 (1 review written)

Car was stolen almost 2 months ago, no courtesy calls to give any updates and still waiting for any news!! each time I have called they just palm you off with utter nonsense, presumably to delay any payments? this is the first year of taking up insurance through 'My Policy' to whom marker study group are their underwriters, so be warned, if you are claim free you may think they are an 'ok' group, but pity on anyone who has to make a claim!! this will be the first and last year of insuring with… Read Full Review

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★☆☆☆☆

“totally incompetent ”

Written on: 10/08/2016 by drivinginstructor1 (1 review written)

I am a driving instructor for 27 years and have never had to deal with a company who are so incompetent. I was involved in a non fault accident, I have fully comprehensive insurance but have been left without a car so I'm unable to work, don't have anything to do with them. Disgusting attitude and Adrian flux my broker are just as bad… Read Full Review

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★☆☆☆☆

“DISGUSTING”

Written on: 06/07/2016 by MarkusBarry (1 review written)

This is not an insurance firm, I would have been better of taking out a policy with the mafia… Read Full Review

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