BenQ W100

Got a very expensive BENQ VIDEO PROJECTOR for important presentations from DARTY ,PAIS,FRANCE.Had hardly used it for 2 weeks and it broke down!!!was told it will be repaired in 10 days. After 10 days they extended the date to another 10 days.its been a month and still dont know when will get it .spoke and wrote to them and pleaded for a solution but they arent even willing to provide a temporary substitute so i can carry on my presentations.i bought something so expensive and branded from DARTY because i trusted their service.But today my money is gone ,and i havent been able to use the product for my presentations and there IS NO ASSURANCE as to when i will get it back.PLEASE DONOT BUY PRODUCTS FROM DARTY TRUSTING THEIR " SERVICE APRES VENTE". AS THEIR SERVICES ARE HORRIBLE.