A G S Home Improvements Limited Reviews - www.agswindows.co.uk

★★★☆☆
2.9 / 5
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A G S Home Improvements Limited www.agswindows.co.uk

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Latest Reviews

★★★★★

“Just the Job!”

Written on: 10/10/2018 by Torque (1 review written)

We contacted AGS in February 2018 as we wished to replace our aging conservatory with a new Sun Room. They listened to what we wanted - as opposed Other who told us what they would supply. AGS supplied detailed drawings and a satisfactory quotation. The new room required Planning Permission, Building Regulations and the replacing of a SWW sewer! AGS handled all matters on our behalf and work commenced in June. We were immediately impressed by their quality of build and attention to detail. The… Read Full Review

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★☆☆☆☆

“I put my trust in AGS for many years and had every...”

Written on: 16/10/2017

I put my trust in AGS for many years and had every window, door, porch a large conservatory and two conservatory replacement roofs (one original and one double glassed) in my bungalow. The last roof was replaced a short while before they went into administration. What I can't understand is that although they are still trading under the same name they will not honour the guarantees I was originally given - this once was a trusted company, but I would not use them again even though they have the… Read Full Review

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★☆☆☆☆

“Failed to bother with our order. Don't bother with them.”

Written on: 30/08/2016 by Watsonkd251 (1 review written)

We ordered and paid the deposit for Windows and a porch from this company. We were told the date we could expect them to be fitted by. The date came and went with no contact. We rang them and they promised to look into it and get back to us. Eventually we received an apologetic phone call, they had forgotten to place our order, they gave us a new date with a longer run in time than the original. We are not even a priority, so we are right back at the start of the ordering process, they have… Read Full Review

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★★★★★

“Love my new conservatory”

Written on: 25/08/2016 by Daycr449 (1 review written)

The sales rep who came to my house was very efficient and professional. He sold me exactly what I wanted, was not pushy and gave good advise. The conservatory looks great and the fitters were respectful and tidied up after themselves. I would happily recommend this company. There are some bad reviews on this website but they all seem to be from before the company was taken over so I didn't pay much attention to these. I can not fault anything with the company. From start to finish it was quick… Read Full Review

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★★★★★

“Replace 7windows & patio door.”

Written on: 13/05/2016 by Planted (1 review written)

We have just had AGS to replace our 20 year old double glazing. I cannot praise them highly enough, they were polite very efficient and cleaned up when they had finished. We had 3 quotes but chose AGS because unlike the others were not pushy and felt we had time to make up our own mind. We would not hesitate to recommend them to all our friends… Read Full Review

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★☆☆☆☆

“Poorly installed, No Warranty”

Written on: 26/09/2015 by Kadin159 (1 review written)

they turned up and installed 2 windows and a door which we were pretty happy with until the winter time when we noticed that there was a big gap between the door and the wall. We phoned them to get them to come and fix their mistake but told us that due to a buyout that our warranty didn't mean anything. I would recommend to stay well away from ags… Read Full Review

Alexdg's Comment

Written on: 15/10/2015

can i ask when you had the work done, as had new windows with them in March, they had to come back many times, terrible job and things still not right as house freezing cold , but i am going to have to get them back as have a howling gale in front room non stop, but they told me my gaurantee was insurance backed ??

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★★★★★

“Superb product and installation”

Written on: 05/02/2015 by CornishmanGR (1 review written)

I have used AGS on a number of occasions, and have recently (September 2014) had their PVCU sliding sashes installed to the extension of a nursing home. The windows are superb - robust, well designed and attractive. The run-through horns make the windows look like authentic wooden sashes and unlike the clip on horns fitted by most companies, they cannot be dislodged - being integral with the window itself. Being class A windows, they have made a tremendous difference to the ambience and… Read Full Review

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★★★★★

“LIKE A NEW HOUSE”

Written on: 11/06/2014 by HarperHarrison179 (1 review written)

We have just had all the windows and doors done and we're very pleased with the quality of windows and doors. The workmen we're very experience in their job very clean and tidy too! Thank you!… Read Full Review

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★☆☆☆☆

“former customer AGS”

Written on: 24/09/2013 by Helenkent (1 review written)

We have over the last few years replaced all windows ,doors,and had a conservatory added. We had a problem with our bathroom window. we rang AGS as we were still under guarantee ,to be told they had been taken over and they would not honourthe guarantee. if i want it sorted it will cost me £80... £55 being the call out charge. So just be wary as we were going to extend our conservatory ,needless to say we will not be doing so now. One unhappy former AGS customer… Read Full Review

Wendysimpson's Response to Helenkent's Review

Written on: 24/10/2013

We've had the same problem, except we had a door problem. It's not right that they can still trade under the same name - AGS with the same contact details, trading address etc but tell us our 10 year guarantees are worthless. Seems very strange to me. I certainly wouldn't buy from them again.

Another unhappy ex-AGS customer

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★★★★★

“Superb Looking Fascias”

Written on: 24/09/2013 by Wbrett (1 review written)

Decided to go with AGS because not only was their quote competitive but they had been recommended to me. Fitters very friendly and did an excellent job and cleaned up afterwards. Very pleased overall Highly Recommended… Read Full Review

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★☆☆☆☆

“guarantee”

Written on: 02/08/2013 by Julieco22 (1 review written)

We had AGS windows fitted in 2011, the work was ok, fitters were friendly and didn't make too much mess. Rang them yesterday because front door has dropped so doesn't close properly. Have now found out that because we weren't offered an insurance backed guarantee our guarantee is worthless! As they went into administration the firm that bought them doesn't have to honour any guarantees. So when they sent us a letter saying we were a valued customer and that we ' already have a good idea of the… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 15/02/2013

Over a month back we ordered a new stable door, paid £400 deposit, today we had phone call to say it's canceled after a letter saying they will be installing tomorrow...it's not happening, and no date in the future, in my estimation AGS are not worth the time of day..rubbish at doing stuff, I am now looking to get my deposit back and a different fitter company, not AGS David Brdbury, Brixham , devon… Read Full Review

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★☆☆☆☆

“Employed AGS to supply and fit my double-glazing units...”

Written on: 27/11/2009

Employed AGS to supply and fit my double-glazing units and two doors. Prices quoted were not the cheapest but my impression was that they looked a professional sort of company. Their sale rep was very helpful. So I agreed to have the work done. Fitters arrived and did there job. I had no reason to really complain. So on that basis I decided to have the facias and rainwater goods replace. This is when the problems started. Original fitters returned. Then another team was sent. Had to take… Read Full Review

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★★★★☆

“I have a first floor flat with a magnificent view...”

Written on: 22/10/2009

I have a first floor flat with a magnificent view overlooking Tynemouth Priory and the mouth of the River Tyne. Unfortunately I could not see any of this because my front window was steamed up. Cloudy2Clear identified the problem and replaced the glass within 10 days and all at a very reasonable price. Thank you so much, I now have my view back!


Mrs Laidler, Tynemouth
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★☆☆☆☆

“I chose AGS Home improvements of Newton Abbot, because...”

Written on: 25/11/2008 by disgruntled99 (2 reviews written)

I chose AGS Home improvements of Newton Abbot, because they were FENSA and GGF members, and had been in business for about 30 years or so. I presumed this would mean that they would do a good job.

4 weeks after signing the contract two fitters came round to do the installation. Where they used dustsheets, they used dirty dustsheets - I had to wash my carpets after they had gone. I spent hours cleaning dust and plaster off my kitchen floor. Every single door and window they fitted had… Read Full Review

Coralp33's Response to disgruntled99's Review

Written on: 28/03/2010

I found this review very helpful because... I had exactly the same problem myself. It took AGS more than a year.. yes a year to complete the installation. I had damaged foils, incorrectly measured windows, scratched glass, finger prints in superglue on window cills.

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★★★★★

“Double Glazing and Conservatory undertakings can be a...”

Written on: 21/03/2007 by Helen of Troy (188 reviews written)

Double Glazing and Conservatory undertakings can be a very risky business if you choose the wrong Company to install what can be an expensive job in order to improve your property, which, after all, is the most expensive thing you will probably ever have!
Last year we decided to extend our home by having a Conservatory/Sun Lounge constructed at the rear of our house. We called in a total of four different Companies, two were way too expensive, one was far too pushy and we thought we had decided… Read Full Review

Royton's Response to Helen of Troy's Review

Written on: 09/07/2008

I found this review helpful as we are thinking of using AGS.

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Guest's Response to Helen of Troy's Review

Written on: 22/07/2011

You must work for this company or are very bored of life to write such rubbish,they are krap

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Helen Of Troy's Response to Helen of Troy's Review

Written on: 26/04/2010

Three years on and the conservatory is still fine. No problems whatsoever.

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Helen Of Troy's Response to Helen of Troy's Review

Written on: 10/07/2008

Well royton, our conservatory has been up now for over a year and a half, we have had NO PROBLEMS whatsoever. I highly recommend AGS.

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