I ordered a 7 piece bedroom set from Tutti Bambini in March. We received the final pieces this week (23rd August). The list of frustrations is huge but includes: - shocking customer service (I am not stupid and I know when I am being lied to) - poor quality finish. Feels VERY cheap - badly put together by company (side of changing table is left hanging off without the right fitting) - very rude delivery drivers - damaged goods that they are reluctant to quickly resolve If you're thinking about ordering this, do yourself a favour and don't bother. It would be far less painful to just go and set fire to your wallet in the garden. Trading standards should take a look at some of these reviews and get involved. What they are doing should be illegal.

We ordered this product for our future son, on arriving both the end legs were badly damage on the inside, although we were both upset we made do and began to put together, on putting the cot bed together we notice several large splits in the wood, any weight on this would make the cot bed snap in 2 causing major injuries. We contacted Tutti Bambini, who were very helpful to begin and asked for pictures, once sending the pics, the gentleman Mark who we spoke to said, that it would be collected and an exchange sent in a weeks time, we asked why not an exchange the same day, they said they had to check the item over which would take 48, but took us less than 10 minutes, we asked for any form of compensation they said no, but we could have £30 if we kept the dangerous cot. We took a refund instead and are so glad that we didn't keep this cot, we wouldn't recommend or bother with the customer services!

ordered a cot bed ,waited a few months to be told that it is discontinued and was offered an alternative.When we diodi not take it, we were charged £30 admin fee for a refund.Extremely rude people on the phone.I am amazed that they are still in business.Avoid them at all costs.

they are the worst company ever, infact i can not call these guys a company they are a discrace to the human race !!! how they sleep at night when they rip people off and rob them blind !!!! how rude !!!!! the manager would not even talk to me as the cott i ordered for £300 was not even safe to put a dog in let alone a new born baby !! and they offered me a £30 goodwill cheque how rude ! never ever use this company your are better off building your own cott ! i will tell the world and watchdog about this dispicable behaviour !

i ordered the Tutti Bambini lucas cot bed off the internet, i thought the cot looked lovely and was very excited! it took 17 days to be delivered not the 7 days i was told and this was only after i had made numerous phone calls to complain it was late and had been given 3 'definate' delivery dates! when it did arrive me and my (carpenter) fiance were shocked to discover the cot was not 'oak' as described but infact pine!!!! over £300 for a pine cot? when i rang them to complain i was told that it was infact oak with a pine finish!! my partner informed him he was a carpenter and that the wood was pine then the man carried on insisting the cot had been painted to look like pine. After eventually speaking to a manager we agreed the cot was pinewood, although that was not stated anywhere on the product information, the manager did nothing to help he didnt even say sorry and was very rude. I will never ever again deal with tutti bambini and i will try to put off anyone else from doing so. They are the worst company i have ever dealt with and in my eyes they are conning people with there so called 'oak' furniture that is very clearly pine. Save yourselves a load of hassle and order with another company!.

Ordered a Louis sleigh cotbed in white (paid £379 for bed and mattress), bed arrived damaged had a hole right through one of the sleigh ends. Rang them to ask for replacement cot - they said that they don't replace the whole item just the parts that are damaged. I asked for both cot ends to be replaced as I was not happy with the chipped and bubbling paint work in the joins. They agreed to replace the parts - after about 6 chase up calls to find out when they were actually going to arrive and them telling me one day then changing it and arguing with me that I had got confused with the dates (I most certainly had not!) they eventually arrived - too my disapointment they too were shocking quality - bubbly paint work in the corners and joins, screw holes drilled twice in the same area where they had obviously made a mistake, wonky tutti bambini label, gaps were the bed doesn't come together properly, and a crack in one of the bed ends. DO NOT buy from this company, very disappointed with the quality and the service.

I ordered tutti bambini 7 piece sleigh cot bed and was told it would be delivered and assembled on the first of November and i recieved a txt message a couple of days before it was due to come saying they would have to deliver it on 30th of november at earliest, when i told them that was no use as my baby would already be here and would not have anywhere to sleep or keep its stuff, they then offered to send just the bed.(flat packed even thou i paid for assembly)..what use is that am i supposed to just leave all babies stuff on floor? The communication was terrible and quite frankly their attitudes towards me was very offensive. I paid for my furniture in may so they had no excuse. i asked for a full refund and was told it can take upto 10 days. I now only have a week to find furniture and am down £1,500 and am going to have to fork out more for new furniture some where else unitl they eventually refund me. i have never been so disapointed before in my life...TUTTI BAMBINI MAY AS WELL BE SCAM ARTISTS AS THEY BASICALLY TAKE YOUR MONEY AND RUN!!!!!!!!!! i would NOT recommend anybody to buy from them unless you want to set yourself up for disapointment.

My son and daughter in law ordered a Tutti Bambini 7 piece set from a company called Precious Little Ones in April. They were told that there would be a may delivery only to be told that they wouldnt be able to deliver until June. They accepted this as my granson was born on the 11th of April and being small he was ok in his mosses basket. When the stuff came it was disgraceful. The drawers dont close the paint is bubbled and chipped, the cot bars dont fit into the bottom rail properly, there are gaps and rough wood and paint missing. The inside panels of the wardrobe are all rough along the edges and on the changer unit the gaps at the joins are so wide you could roll a ten pence piece in them. The assemblers even propped cot up on cardboard as it was rocking. I wouldnt put my dog in this rubbish let alone my precious grandson. We contacted the traders who have agreed to give the money back...after a fashion, but only when they can get Tutti Bambini to collect the pile of rubbish, and they dont seem to want to. We have been given a run around by both companies, meanwhile my grandson is outgrowing his mosses basket and soon wont have anywhere to sleep. My advice would be to anyone considering anything from Tutti Bambini is to THINK AGAIN!!!!!!!!!!!!

Absolutely terrible. The quality of the product is just awful. I have contacted the company three times now without reply. One of the pieces arrived Snapped in half..!!! So far waited three months for a replacement. There is a reason you can't leave feedback on their website.. Buyer beware. I have already persuaded two family members to avoid, and showed them the dismal quality and explained the after sales service. I will continue to spread the word to as many as I can. Avoid at ALL costs, or you will be disappointed.

We have taken delivery of the 'much anticipated' Tutti Bambini cot. After unpacking it, we were horrified at the product quality. Quite frankly it is shocking and cannot believe such a shonky product would be let out of a factory ...

1. Paint is bubbled and cracked at seams on one end
2. Logo is fixed on wonky (
3. There is a hardened paint drip
4. In areas the paint hasnt taken and you can see the wood below
5. The detail on the front is chiselled out, or must be bored out. There are areas where it is in a terrible mess and looks like it was dug out by hand! The paint on top of this also looks awful (
6. The screws on the base are wonky and not screwed in professionally, or in straight line

My partner is about to drop her first baby in the next few weeks and this whole experience has really stressed her, and our baby out!!!

I contacted the company 3 times before getting a response!

Terrible company. We purchased via a reputable retailer (who have been very good) - furniture was delivered and assembled by TB, however, is of poor quality. The doors dont fit into the wardrobe frame, the drawers don't fit into the changer unit very well, TB sent one piece of furniture which was not part of the set, and there are marks all over everything. They are now telling me they cannot come out to see the problems until 8 weeks after it was delivered. I have now rejected the furniture and am awaiting for collection.... basically spend your money on a different brand and don; put yourself through the hassle we are going through!

Beware - We bought tutti bambini range direct from them. A lot of pieces where damaged or marked. The wood was thin and cheap and the colour was yellow and nothing like the picture or as described. I was totally heart broken. We spent around £800. I wanted to return the products as I was extremely upset, they implied I had damaged it myself!! Even though they came and fitted it when replacing the damaged parts, the draws do not line up and cot draw keeps coming of the rails. Awful service, it took weeks for them to sort out. Its the last thing you need when expecting your first child and looking forward to decorating your nursery. They would not refund or return. They don't even deserve 1 star but the system would not let me leave them blank!!

Avoid Tutti Bambini and their furniture at all costs! I ordered my barcelona furniture set and the money was taken straightaway. I received no communication from the company. After chasing them several times,I eventually received the furniture flat packed. They did not have any fitters available at the time. All 5 items of furniture were damaged in some way. The paint finish was awful. There were marks on the wood. The holes were not aligned well. Brackets were broken. The list is endless. Even when replacement parts were ordered, some of those were damaged too. Would NOT recommend using them. You have been warned.

purchased a set for my daughter, really poor quality chipped and flakey paintwork, men who put it together said " this is one of their better sets, but they are all rubbish" when i contacted the head office, was spoken to in the most inappropriate manner, yes from a distance it looks nice but nothing fits and have lost count of the times it has been glued back together !! RUBBISH COMPANY

I just want to let people know what a TERRIBLE company this is!!!!!!

TO MANY PROBLEMS TO LIST JUST STAY AWAY FROM THIS COMPANY!!!!!!!!!!!!

Big Mistake to buy a Cot from Tutti Bambini
Terrible company, terrible product and when you want to return it you will be charged ott adninistration.
Do yourself a favour and buy from a reputable company like Argos