Just Flowers Reviews - www.justflowers.com

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Latest Reviews

★★★★★

“PURPLE ENCHANTMENT”

Written on: 04/12/2017 by FlaxOcean (1 review written)

Recently I had flowers delivered and they were exactly what my daughter needed at this time. They were delivered on time and were received with excitement and enthusiasm. The vase was a little different but purple flowers were beautiful anyway. Thanks again this was my first time sending flowers. Thanks… Read Full Review

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★☆☆☆☆

“Did not deliver what was ordered”

Written on: 25/11/2017 by Ladyjcm (1 review written)

I ordered a premium flower arrangement in a white wicker basket for $107 for a funeral. They delivered a small flower arrangement in a dinky brown basket. It was embarrassing. It was nowhere near the full flower arrangement in the picture. It looked like a $30 arrangement. When I called to say I was not satisfied they refused to do anything. Do not order from this outfit. They are crooked… Read Full Review

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★☆☆☆☆

“Non Delivery”

Written on: 23/11/2017 by Nola113 (1 review written)

I ordered flowers on a Saturday to be delivered same day. When I placed the order no one stated that it was after the cut off time. I contact customer service on Sunday and that is when I found out my flowers were not delivered because it was too late and that they would be delivered on Sunday. I heard nothing from my friend who was the recipient of the flowers on Sunday. Monday I was busy at work, got home at 6:00PM and realized again I had no heard from my friend. I contacted Just… Read Full Review

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★☆☆☆☆

“Do not use this website for flowers”

Written on: 06/11/2017 by albatross123 (1 review written)

I purchased an orchid arrangement for my friend who lost her husband had. It was a large orchid plant arrangement with 3 raspberry color orchids which cost $139.00. Before they sent it I received a call that they couldn’t get that color of orchids so they gave me a choice of white, yellow or green. I picked white. When I was over visiting my neighbor she showed me the arrangement and it had all three colors which really didn’t look very nice. I was over at her house again after about 8… Read Full Review

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★☆☆☆☆

“Order not complete”

Written on: 09/10/2017 by dennises (1 review written)

I ordered a premium bouquet on line in Minnesota for my brother's funeral in Michigan which was to include a sympathy banner that I paid $9.99 extra for. I wanted son and brother on the banner. I was afraid that I did not make myself clear on the space provided for messages on line so I called just flowers the following day. I made it very clear to the lady I spoke with what I wanted and she said she understood how I wanted it and it would not be a problem. The flowers were at the funeral home… Read Full Review

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★☆☆☆☆

“Poor arrangement.”

Written on: 30/09/2017 by 328Rogers (1 review written)

Poor arrangement. Not like item pictured. I got a $130.00 Epicurean Delight Basket (for that price you suppose to get more fruits and a deluxe basket? what I got was a poor arrangement filled with 5 bananas… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 15/09/2017 by ASTUHLEY (1 review written)

Confirmed order online. Called back an hour later to tell me since they third party all deliveries out, that the closest florist to me charged $15 more for the same bouquet, so if they were going to meet delivery time they needed approval to charge the additional $15. I approved out of desperation in order to have delivery by 5pm when the recipient was there to receive. They missed delivery by 30 minutes - company was closed when they tried to deliver. When I called customer service to ask… Read Full Review

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★☆☆☆☆

“Very unhappy customer”

Written on: 27/07/2017 by Maryjo-brianna (1 review written)

I had ordered the mango calla lillies bouquet and actually upgraded to the DELUXE which stated additional flowers & fillers would be added to achieve a beautiful arrangement. The original photo on Flower.com website shows 13 lillies w/ various fillers standing straight up looking beautiful! what was received was SIX lillies, three laying off to each side, wouldn't even stand straight up .. not only were the flowers not acceptable, they even switched out the type of vase which isn't even close… Read Full Review

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★★☆☆☆

“Not what I ordered”

Written on: 23/07/2017 by 270Doyle (1 review written)

I ordered purple roses for my Mom's 90th birthday and they sent a spring arrangement. I wanted purple because it's my Mom's 90th and it's her favorite color. I would not use. Call around to a local florist and see what you can get at 1/2 the price. … Read Full Review

Justflowers's Comment

Written on: 26/07/2017

270Doyle, we are here to help. Can you please provide your seven digit order number?

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★☆☆☆☆

“Grocery store arrangement at Florist price”

Written on: 22/07/2017 by Romeo344 (1 review written)

Recently ordered an arrangement and paid additional to get the premium arrangement as well as express delivery. The arrangement was incredibly small for the price $82.99 not including delivery charges which came to another $20. Additionally, the express delivery was supposed to have the arrangement there by 1:00pm. It did not show up until after 4:00pm. Customer service was useless. I will never use this service again… Read Full Review

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★☆☆☆☆

“NEVER DELIVERED - NO RECEIPT - NO CONFIRMATION”

Written on: 19/05/2017 by Bates357 (1 review written)

THIS IS A FRAUDELANT COMPNY - CALLED TWO DAYS IN A ROW - GAVE ME THE RUN AROUND - SAID THEY CALLED THE FLORIST BUT THE "PERSON" IN CHARGE OF THE DELIVERY WAS NOT THERE. REALL? WHAT FLORIST COULDNT TELL YOU IF SOMETHING WAS DELIVERED YESTERDAY??? RIPOFF - DONT USE THEM!!!!… Read Full Review

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★☆☆☆☆

“Never delivered”

Written on: 17/05/2017 by Schroeder346 (1 review written)

I ordered a bouquet of flowers to my friend in Calgary from the US to be delivered on the same day. After 24 hours it still had not been delivered. I gave instructions to call the recipient prior to delivery so some one will be at home to receive the bouquet. I had to call internationally to enquire. I was told no one at home to receive it. I also left my telephone number. They could have just called me regarding the problem. Never again will I order from them, May be that is how they work in… Read Full Review

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★☆☆☆☆

“This is the second time there was NO delivery for an...”

Written on: 16/05/2017 by Karlie394 (1 review written)

This is the second time there was NO delivery for an important occasion. $90.00 is a lot to spend with no hope o an recovery. should not have tried a second time. Internet sham for out of state flower delivery. Never again!!!… Read Full Review

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★☆☆☆☆

“BUYER BEWARE - READ REVIEWS BEFORE USING THIS WEBSITE”

Written on: 15/05/2017 by KysonAllen225 (1 review written)

Consumers, beware before you purchase a floral arrangement through this website. Know the exact terms first. A number of florists sign up for this website to get the public's business. When you go to justflowers, you type in the city where you want the arrangement to be delivered. Then, they locate a florist in that area. FIRST PROBLEM: They advertise "SAME DAY DELIVERY." This is not necessarily true. They'll take your business, then sometimes, notify you later after you've paid that they… Read Full Review

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★☆☆☆☆

“Guarantee Delevery . NOT ”

Written on: 15/05/2017 by rmSchwartz391 (1 review written)

This site should be removed from the net .I ordered Flowers got an email that stated they would be delivered by a specific time well they never showed up kind of makes me look Bad like I never sent them. I HAD TO CALL A DIFFERANT PLACE THIS MORNING AND RESEND MORE THEY HAD BETTER NOT CHARGE ME FOR THIS… Read Full Review

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★☆☆☆☆

“Unbelievable ”

Written on: 14/05/2017 by Cindymartin620 (1 review written)

Never in my life have i been so disappointed with a florist you guys don't even deserve 1 damn star i hate you guys i paid 90 damn dollars for some yellow roes to be sent to my mother for mother's day and not only did you guys not delivery them on the day i ask but the next day and they looked like they had been made 2 weeks ago i live in Colorado my parents live in Tennessee,but i bet you thought i wouldn't see them consendeing we live 2400 miles away from each well you were wrong !!!! And… Read Full Review

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★☆☆☆☆

“Incompetent”

Written on: 04/05/2017 by Lindsey1968 (1 review written)

Ordered flowers for my wife's birthday for a Friday delivery. Didn't make that, promised Saturday, didn't make that, promised Monday and promised a $10 credit, didn't make that, tried to promise it Wednesday - I cancelled, which was also a pain. Stay away. … Read Full Review

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★☆☆☆☆

“Stay Away from this Companu”

Written on: 10/04/2017 by jfoley (1 review written)

Ordered flowers for mother's birthday. I received an email and phone message the driver could not find house. House number clearly on building and at both sides of the driveway. Driver claims he was on the street but could not find the house. Driver never called my mother for clarification. I didn't pay the extra fee to deliver before noon, so they did not get delivered at all that day. justflowers.com continues to deny or take any responsibility for the error. I asked for reimbursement… Read Full Review

Justflowers's Response to jfoley's Review

Written on: 11/04/2017

Jayme Foley, we are extremely sorry about any inconvenience caused here. We have already gone ahead and issued you a partial refund in the amount of $14.48

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★☆☆☆☆

“Don't purchase from Just Flowers”

Written on: 29/03/2017 by maryberry (1 review written)

Just Flowers horrible customer service. What I ordered from website was so different, when delivered not even close. Called they said orders have variations. They say they take pride in ensuring customer satisfaction, I am not satisfied. WILL NEVER USE JUST FLOWERS OR RECOMMEND TO ANYONE. Zero stars … Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 25/03/2017 by 123456789987654321 (1 review written)

Horrible consumer service! Paid extra for same day delivery and flowers were never delivery. Will not give refunds for flowers not delivered. Horrible people, no compassion. Said can't help and have a lawyer call if I want money back!!… Read Full Review

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