Husqvarna Viking Reviews

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Husqvarna Viking
★★★☆☆
2.6
38.0% of users recommend this
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Summary

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Latest Reviews

“Arrogant customer service, bad warranties, no resale”

★☆☆☆☆

written by tiggersfarm on 02/05/2019

Husqvarna Viking sewing machines and sergers, beware! I purchased a Husqvarna Viking embroidery machine a few years ago. There are a few things that you need to know if you are considering this brand. 1- The most important thing is that if you are not the original purchaser then they will have nothing to do with you. They ask if you purchased it new or used? If used then the conversation is over. Technical support and software updates are important with an embroidery machine. 2-There is a usb stick that comes with the embroidery machines. If you misplace this stick it is NOT REPLACABLE. Period. I read a blog that a lady's dog ate hers and they told her to follow the dog around in order to retrieve it because it is not replacable. 3-Repair service is minimal, and in our service almost impossible to find. I drove an hour to the repair shop, was charged $129 and the machine works no better than when I turned it in and the front hinge is now broken off of the tray. I still do not have a good straight stitch. The explanation? It is old and the board 'forgets' what the tension should be.

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“Never Again”

★☆☆☆☆

written by on 26/03/2018

I recently purchased a Viking 300 embroidery machine from Viking dealer. I was so excited my first embroidery machine that I had been looking so forward to. This soon turned into a nightmare. The dealer I bought the machine has been one of the worst experiences in customer service I have had to deal with in a long time. After buying the machine and having to go back to the dealer to get the sampler embroidery card they did not make sure was with it I was told I bought a low end machine and basically got what I paid for. What I paid for was the machine I wanted and expected them to know what needed to be with it. I called customer service at the Tennessee branch hoping they could help me get the booklet I needed for my embroidery. That was a joke. I was told I would have to go back to the dealer, the one I don't ever want to deal with again, and I should have made sure I received everything with it before leaving the store. She was quite rude in customer service. Well since it was my first embroidery machine I was expecting better customer service and the dealer knowing what I needed. I am just so over Viking right now, I am so upset. Again never ever ever will I buy a Viking machine or deal with another Luke's Sewing Center where Vikings are sold. I am going to trade this one in with a dealer who I know is reputable and buy from a company I know is reputable.

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“This machine is a bit pricey and overly complicated or...”

★★★☆☆

written by Stephenb389 on 29/12/2016

This machine is a bit pricey and overly complicated or superfluous. I have been sewing since i was in high school and thought i would upgrade to a better machine, or so I thought. The buttons are a bit on the over kill side . Once I read the manual and worked with the machine it is not hard to use, but the needles break often, threatening the bobbin is sometimes difficult. I do not like the fact that the embroidery accessories are cumbersome to program and overall I would not recommend this.

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“No more Viking!”

★☆☆☆☆

written by 31Nash on 09/04/2015

I paid $ 6000 for this awful Ruby machine. From the very first it banged, groaned and hissed upon calibration. JUst about everything hat could go wrong did so. IT was very erratic in operation. Some days it would work well and on other days zap! The dealer never provided me with education. A ot of things went wrong and he always blamed me with the failure. For the last 3 mos. machine constantly nested on he back side of the material. That, too, was my fault. IF that be so, the dealer should have come off his throne and showed me what I did wrong. I am an exerienced user and went from Brother to Viking in order to get local service, not to travel 60 miles to dealer. The purchase was a big mistake. I intend to go back to Brother for my new embroidery machine and the 60 mile trip will be worth it to go to a dealer who knows about what he is selling and cares about his clients. I paid for the Vantage plan for help over the phone but there were many times they could not help, the dealer would have to see and remediate. Big joke! He had my money for his new mansion, couldn't care less. Viking should make their dealers accountable. I own Bernina sewing machine and serger and always had instruction after each purchase. The dealer should be held accountable. The pubic needs to be protected from the dealer who is the only one in about 50 mile radius. He does not feel he has an obligation. I never sat down and did hands instruction with him. I attempted to return the machine to dealer but was denied I have lost a lot of money and will not forget what this dealer did to me. I will never buy any Viking products again. What happened to the machine? I donated it to charity. There is no way I can work with this quirky machine.

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“Why I love Viking sewing machines ”

★★★★★

written by Hancock45 on 04/03/2015

I got my first Viking in 1973 and have been sewing on them ever since. The machines are built to last. My first on still sees well. My children even repaired their tent on it when the were small. I now have five of their machines and a server. My daughter and grand daughters like to get together and have a sergeant. The machines are easy and fun to use. For my money there is no better machine.

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“Stitches not straight and micro”

★★☆☆☆

written by on 17/09/2013

After the first year of 10, I have been able to only sew with micro stitches. Top stitching is impossible because stitches are ugly.

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Margaretdales's Comment

Written on: 11/03/2015

II have had my Husqvarna Viking 835 from new (18months old now) and I am so disappointed with the quality of stitch. At present I am trying to top stitch a quilt but am pulling out more stitches than I am sewing.

Needless to say I am looking for a more reliable sewing machine. Has anyonegot any ideas?

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“Husqvarna Viking Opal 650”

★★★★★

written by on 29/06/2013

I do not embroider w my machine. I sew clothing and household items. This machine is incredible. I purchased it at Joann's where I was able to test sew on Singer, Brother, and the Opal. I have sewed for 40 yers and have only owned 2 machines in my lifetime, a singer and a white. The Opal is so much smoother and operates exactly as advertised. I love it and do not regret its purchase. It is also a consumer digest best buy. Drawback: optional pressed feet are expensive and are not interchangeable with Singer compatible feet. Advantage; 20 year warranty, trade-up program for first year of ownership

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Sammiess24's Comment

Written on: 15/02/2014

I just bought the 650 opal , I love it.. but I hate the foot pedal , it is cheap and I do not think it has ease of pressing on the foot.. It seems like you have to press harder than I think you should.. I am going to see if I can purchase a more sturdy foot for the opal 650. I had not heard of the 1 yr trade up, what is that about.. ?

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“Awful performance and waste of money”

★★☆☆☆

written by inLovebyAnne on 31/05/2013

I have been a seamstress for over 40 years and this was my first Husqvarna sewing machine purchase. I design and sew handbags and I was assured that it would stand up to heavy sewing. When you use heavier fabrics, the machine starts knocking or when you have sewn with it over a couple of hours it starts knocking. If you use many layers, the machine posts a sign that says the foot is too high and even dropping the plate doesn't make it work. I've had it for 6 weeks and its already been in the shop for repairs (timing was out due to using it on heavier fabrics). Threads continuously break in the eye of the needle. If I were a beginner quilter then this machine might work (but I wouldn't trust it). The saleslady that sold me the machine assured me that it would stand up to heavier sewing. In her demonstration she even pulled out some layers of fabric to show me the ease of sewing but of course her machine was not used for a lot of sewing. Stay away from Husqvarna Tribute 140C and especially if you do a lot of sewing!

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“What a colossal pile of tripe”

★☆☆☆☆

written by on 06/05/2013

Absolutely abhorrent. The Designer I USB cannot even correctly update operating versions based on their own instructions. You are a complete fool if you spend your cash on this piece of trash. Level of skill: Computer Expert. Recommendation based on technical merit of device: Avoid at all costs.

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Was this review helpful? 0 3

“Best There Is”

★★★★★

written by on 16/04/2013

I've been sewing garments of all types for my family for over 55 years! During that time I have bought the "top of the line" sewing machines as follows: 1. White, 2. Kenmore, 3. Pfaff, 4. Pfaff, 5. Bernina, 6. Viking Sapphire 830 which I traded up for the 7. Viking Designer SE which I still have and adore, and last but not least I recently added a 8. Viking Sapphire 875 to use for everything but embroidery. Yes, my Sapphire 875 was made in China, and all I can say is: "Thank you, China!!! What a fabulous job you did manufacturing the very best designed sewing macnhine on this planet." All the top machines do more or less the same things. (I tried them all before I bought.) In my opinion Vikings do them better and far more simply because they are better engineered with the user always in mind. If I were going to design a machine, it would be a Viking. Reading your manual will solve 99.9 percent of any problems.

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“STAY AWAY FROM HUSQVARNA”

★☆☆☆☆

written by emi3491 on 23/11/2012

I spent about 20,000.$ in the last few years with Husqvarna products, a # 1 that was a real lemon, designer 1 that was almost as worst, it cost me at least 1000.$ in repair and cleaning and calibrating ( their excuses for the machine not working properly) and got ruined last year by a dealer trying to upgrade it to a usb port instead of the floppy, now a Ruby, all of them equipped with the embroidery machine and the software of course, and numerous accessories and hoops. If you wonder why I always go back, it is because the price it cost me to get a sewing machine full equipped for my retirement, that I would enjoy and hoping that the first one would be the last one. None of them worth a penny. Now I would have to spend another pile of money for software because my laptop with windows XP just quit on me and Husqvarna do not give the patches or updates so we can use the software from one machine to the next one. So stay away from Husqvarna all together, the machine is no good, the service and support are worst. Husqvarna ruined my retirement, because sewing is what I always like in my life, I worked very hard in my life to get a hobby and the money I saved to get it is long gone and spent on Husqvarna products that were not to my liking.

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Impsomewhat's Response to emi3491's Review

Written on: 14/10/2013

I don't where geographically you are but I am having the same problems in the UK - thankfully the 'sewing machine' still sews but the embroidery software and hardware support has been atrocious - my latest letter is to Sweden as i too have spent far too much money to give up without a fight.
When I finally give and replace it won't be a Husqvarna...I just hope someone in Sweden (or China where most of them are made these days) is listening!

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“Cannot Sew”

★☆☆☆☆

written by CharlieRussell on 07/10/2012

While I admit I am no seamstress, I have had two very excellent people come to my home to help me with different projects. My Viking is the Group 6 Platinum, Interlude, Rose Model and none of us has been able to make the machine sew properly. Each time it is used, it is a real problem. Wish I had one that would simply sew in a straight line, maybe zigzag, etc. like my old Pfaff did. The only thing I like is that, on first glance, folks are impressed.

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“they don't support their software”

★☆☆☆☆

written by vikingowner on 15/09/2012

I paid $4000.00 for my embroidery machine and the software that is required to get designs to the machine. Now that windows 7 is out Husqvarna won't support the software that I already bought for around 1300.00. I have to buy new software if I want that option. They said they only write software for the operations systems that are out at that time.. Well you know how fast operating system change!!! Buy your software today and tomorrow it may be obsolete and their answer is give us more of your money and we'll give you a different software that will run on the new operating system. Their machine are wonderful... Their support SUCKS!!

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“$1500.00 paperweight”

★☆☆☆☆

written by on 17/03/2012

I thought my first machine was a lemon. Apparently all these machines are. Since the first one was a used, one year old machine, I thought that was the reason it sucked. I thought this new one was safe, and would be a good machine. I bought this new one against my husbands approval. I thought he was being unreasonable. I have had it over a year and have not had much of a chance to use it and the first time i get a project that uses slightly heavier material it seizes up. As per usual my husband was right. I had my heart set on having this machine because I thought it was a high quality machine. I can't even use it now, and if I take in for service and they charge me for a service fee, heaven forbid. I don' t want to listen to my husband rant and rave because he was dead against it. I t is a 1500.00 paperweight. I would hate for any of you to have this happen so think twice befpaperweights here are plenty new brands out there. I read on one review that china makes these machines now. Is that true?

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“Nothing but trouble. I would not recommend this to anyone.”

★☆☆☆☆

written by on 13/03/2011

Nothing but trouble. I would not recommend this to anyone.

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Charlierussell's Comment

Written on: 09/01/2013

AMEN! Worst nightmare is to buy one of these.

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Kittychow's Comment

Written on: 26/11/2013

Bought an Opal 670 on Oct 23, 2013. Opened the box started sewing and it sounded like a Mack Truck changing gears. Took it back and it was replaced with another new Opal 670.

Brought it home and the cutter don't work, top thread bird nests on top of the bobbin and also sounds like a Mack Truck changing gears.

It was taken to a Viking repair shop and the comment to me was that these machines are not the best.

Viking sewing machines are now made in China. Poor quality. I will stay with my 12 year old Kenmore of which it has never had to be repaired and runs circles around the Viking.

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Charlierussell's Comment

Written on: 28/11/2013

Since mine was bought as a gift, I couldn't do much about it. It was quite expensive and was purchased at JoAnn's. It's too bad that the word isn't out on this junk.

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“I have just had my Husquvarna sewing machine seviced...”

★★★★★

written by on 14/12/2010

I have just had my Husquvarna sewing machine seviced after nearly 40 years of use, it has been very reliable and was told it would be good for another 30 years at least. Not sure if a new one would be as good, will be leaving it to my daughter in my will! Thanks.

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Suestark's Comment

Written on: 15/11/2012

I have had my Husqvarna Computer 500 machine for many, many years and have used it constantly! The computer is just worn out now and is quite expensive to replace, so I have decided to purchase a used Viking Rose machine and have not heard anything bad about it. Hopefully, it will last 30 years more as well!

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Emi3491's Comment

Written on: 23/11/2012

Keep good care of it, they only made one like yours

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Emi3491's Comment

Written on: 23/11/2012

Keep it, they just made one like this!

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“”

☆☆☆☆☆

written by Marged on 21/02/2009

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“This Husqvarna Viking sewing machine does smoothly...”

★★★★★

written by Olivier67 on 09/02/2009

This Husqvarna Viking sewing machine does smoothly everything it said it would do. I think it's a step below the Bernina (My mom has a Bernina), but, because it never broke down, missed a stitch or failed a function, I would say it is definitely the next best thing, for a much more affordable price.
I have sewn curtains with 6 thick layers on top of each other, I have sewn leather (5 different layers), I have done decorative stitching, speciality stitching, weird stitching, and this machine has delivered a stellar performance everytime. No break down, no broken needle, barely a broken thread (It happened only twice in two years). It sews straight, it sews strong. As solid as when I bought it. What can I say!... I love it!

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“I have always wanted a Husquarna as I considered this...”

★★★★☆

written by sibyllabob on 07/01/2009

I have always wanted a Husquarna as I considered this sewing machine to be one of the top. I was excited when I got the machine home and could'nt wait to get started. I read the manuals from cover to cover and began just trying out different stitches. My main issues are with the lack of space underneath the needle arm, it is really difficult to thread up, it feels clumbsy and I don't have big hands, perhaps they have extra small hands in Sweden. I'm not overerly impressed with the stitching, I have tried different embroidery stitches, the tension is difficult to get right, it seems positively critical, and the material has a tendency to pucker on some of the embroidery stitches. The needle threader, seems to pull the thread right up sometimes which is then difficult to disentangle. After having paid what to me was a huge amount of money, I am a bit dissappointed. When I sit down to sew, I wonder whats going to happen next. The shop have been very good and said if I don't like it to bring it back, so I might well do this and swap it for the Janome Quilters companion which I think will be easier to use. It is a shame as I've always wanted the Husquarna.

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“Like all sewing and embroidery machine it's heavy. I...”

★★★★★

written by jdbjdj6 on 03/01/2008

Like all sewing and embroidery machine it's heavy. I have great support,and I love my S E L E

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Asked by Oleboy123 on 11th October 2022 Report this content
Can I do free hand embroidery with the Viking Brilliance 75Q?

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Asked by Sweetpea4069 on 26th June 2021 Report this content
Have downloaded VP3 embroidery designs onto USB stick for my Husqvana Viking Topaz 50. I can see the thumbnails of the designs on the screen but when I highlight any design all that happens is a red border appears around the chosen design with a small red triangle in the bottom right corner. Can anyone help me?

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Asked by kingelf on 19th February 2021 Report this content
Husqvarna topaz 50 does it connect to internet for monitoring from iPhone ? How to lower feet slowly or manually ?

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Asked by Francescondon on 29th August 2016 Report this content
I have a Viking Topaz and when embroidering, my thread keeps breaking about every 10 stitches, have changed thread put in a new need and checked all threading. If you could please help me with this issue I would appreciate it. Thank you

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