Claviere, Sporthotel Sagnalonga Reviews

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Claviere, Sporthotel Sagnalonga
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Latest Reviews

“We visited February half term 2011. There were nine of...”


written by on 29/03/2011

We visited February half term 2011. There were nine of us (3 families) age range 12 to 55. We booked through Crystal who we couldn't fault.
Although the hotel is a bit tired (it is due for refurbishment spring 2011) the bedrooms and bathrooms were clean and plenty of hot water.
We are a fairly easy going group and found everything to be great. The staff were fantastic and the food excellent. The isolated location suited us as we were happy to entertain ourselves.
The location for skiing is ideal but not recommended for beginners. It tends to attract school parties but the two that were there when we visited were no problem. We all said we would like to visit again as it is easy to enjoy the Milky Way from this location!

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“Having just come back from this resort I can review it...”


written by on 15/02/2010

Having just come back from this resort I can review it first hand and also a complete beginner without a single lesson in my life.
I am tempted to keep this place a secret. Yes the hotel is a little tired and dated there are three floors and no lift we were a party of four my wife and two children 9 and 6 years old. You can be a little breathless by the time you reach your room, we were all staying together twin singles and a bunk bed for the kids.
The room is small but adequate for our needs and the bathroom could be described as bijou-it but the water for the shower on the top floor was always hot. we payed extra for a balcony and were glad of it as it was hot at night as the heating was very warm so we kept the balcony window ajar all night to keep some cool air flowing through. The beds weren't to bad and we slept well but there was no restraint for the child on the top bunk and we ended up putting the older child on the top as the younger nearly fell out as I checked him in the night and ended putting the mattress on the floor.
You really have to treat it as a base, because the positives far out way any negatives.
The pool was hotter than the whirlpool by the end of the week although one day they did overdo the chlorine and it stung your eyes and had the kids gagging and a notice was put up.
we were a family of four along-side about twenty other English people all of whom had been before and come back 2 or 3 times. It was French half term and there were a lot of French families their kids are boisterous and they tend to have a hands off approach to discipline. I would check the French half term if you don't want to be outnumbered.
Food was varied and adequate, Pasta is always on the menu and can be requested. you can also request a coffee to finish with. Packed lunches can be requested we only found out by accident after seeing them dished out at break-fast, our rep from Crystal Ski was a bit useless and we didn't see a lot of her and she was short of any information or help really.
The staff could be a bit morose at times and it was entertaining to see the French wind them up.
If you buy from the only Ski shop be sure to request a 20% off voucher from the hotel before purchase, something we found out about by chance, the girl in the shop did try to tell us in French and Spanish neither of which we speak much off.
All our skiing equipment was hired and was more then adequate for our needs, on arrival go down to the ski school and get fitted out and it can then be stored in the hotel locker room near the entrance. We had Velcro straps with our names on to help us keep skis and poles together as well as identify our equipment from all the other hired skis, they can be bought on-line before you go.
The ski school and lift are literally 50yds from the hotel with no queues to speak off. There was excellent snowfall but there are limited blue runs and tend to be mixed blue and red and can be a little frightening to a beginner but it will push your comfort zone. The instructor was excellent and spoke good English. My wife had a French instructor who spoke little English possibly because on of the instructors had a heart attack the morning we arrive at ski school and sadly passed away the helicopter was half an hour in coming and is a reminder of the remoteness of the setting so make sure your fitness is up to scratch.
We are definitely going again next year, you will love it or hate it. If you want refinement then go elsewhere but if you are looking for a base with excellent ski runs to test all abilities then you wont be dissapointed. I would recommend Ski school as it will help you to get more out of your holiday and is very competitive, whatever your level.

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“Flight to Turin and coach travel to Claviere fine. ...”


written by dtraynor05 on 15/03/2008

Flight to Turin and coach travel to Claviere fine. Transported up the mountain by Skidoo as arrived too late for chair lift. Arrived at hotel and immediately realised that the hotel looked shabby, dirty and unkept. Had to drag suitcases up six flights of stairs as no lift. Room dirty mould on the ceiling. Stains all over carpet. Complained to Rep who said he would see us in the morning.
The hotel (hostel) had 92 French adolescent school children in for the week (we were not informed of this beforehand) and the only other guests were our group of 10 and a family of 4.
We went down for dinner the first evening and as we had been allocated the last time for dinner (8 oclock) and the French school children had been in before us there was little left and not up to standard. You had to take a tray and be served from the counter as in school. The breakfast consisted of sliced French stick from the evening before, cold coffee left in a container and croissants.
There were two beginners in our party and although we had booked lessons there was little available for them.
We found that the hotel kept leaving our room doors open and we complained as there was no safety deposit boxes in the hotel and we expected our room doors to be kept locked.
We asked our Rep (First Choice) to move us several times but were told there was no availabilty elsewhere.
There was nowhere to go apart from your room in the hotel because the French schoolchildren took up all the lounge and restaurant area, they were extremely noisy and also sat on the stairs, shouting and screaming. There was little control from the adults in their group.
We arrived on Sunday evening and by Tuesday we had had enough and wanted to return home.
On Tuesday we returned at midday to collect some bits from our room and found it wide open as usual. There were two men inside plastering some of the areas we had complained about and also removing the mould from the ceiling - it was falling on to our beds below and we completely lost our cool.
Much shouting and phone calls later the Rep said they would move three of us down to Claviere. The rest of the group had to stay put. The reason they moved us was because the hotel had complained about us shouting at the men in our room to get out and because they required an extra room for two people whose room radiator leaked constantly.
We were moved to a two star hotel in Claviere and in comparison with the Sport Hotel it was wonderful! We lost the skiing lessons that we had booked with the holiday and had to buy private lessons in the new resort.
Because of their dreadful attitude we would never use First Choice again.

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Lorse42's Response to dtraynor05's Review

Written on: 30/12/2009

We have stayed at the Sporthotel Sagnalaonga 3 times and have had great holidays. Yes the hotel is tired and basic, but the staff have always been friendly and helpful. Food is plentiful, you may be restricted if you have fussy children or want chips, although, pasta is served every evening. Breakfast has always been its downfall; it usually consists of frenchbread, ham, cheese and cake.
<br/>The location of this hotel makes up for all it's bad points. You can definitely ski in and out. There is a chair lift outside the front door and another one just 50 metres away which you can ski to. The slopes are nearly empty and you never have to queue at the lifts. The area lift pass allows you ski anywhere in the Milky Way and in Montgenevre(one day). We had ski lessons the first 2 years and found the ski school to be excellent. The first year was just 4 people in our group. There were seven in my children's group and this was a mix of adults and children. I would say the location of the hotel is not suitable for people who have never skied before.
<br/>You need to remember this is a 2* hotel, you are not going to have luxury but a base and somewhere to put your head after a good days skiing. it has always been clean and warm. There is a comfortable loung with log fire (if it isn't lit they will light it if you ask them to) where you can sit and chat, read, play cards etc. depends who the other guests are and how much they want to join in as to the entertainment in the evening. we have had nights where we take bumboards/trays out on to the slopes and have races, quiz nights or just sitting quietly with a book. Drinks (fizzy)for children are expensive but they probably are at any hotel.
<br/>Having a skidoo take you up or down the mountain to/from the hotel when you arrive or leave is all part of the fun - we love it! We left the hotel on skidoo last year just as the sun was rising and the scenery was spectacular. We went along trails we have never seen before as they are not accessable to ski and it was brilliant.
<br/>At the end of the day a holiday is what yo make it. We see this hotel as a good base with great access to the slopes. It's a bit like marmite... you'll either love it or hate it!

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