Compila www.compila.com

I do recognise that Compila are very cheap - and this makes them very attractive to the vast majority of people who want some basic webhosting; in this respect, I can't fault them, and I have no doubt that they are one of the market leaders in the UK (however, there is an alternative argument in the web-hosting market that says that 'virtual' systems, such as the number of the MySQL databases a customer wants, should always be free [increasing the number of databases doesn't cost the host anything], and the customer should only pay for things that actually cost the host money - namely bandwidth and disk space; based on this, given that the bargain plan gets 20 MySQL databases, but the business plan gets 100, Compila would score quite weakly).

Where Compila have fallen down in my experience is in terms of their support. Having read most of the reviews on the site where they have been praised for their support, it has been for relatively simple fixes - and the support guy is very good at these, and does reply to emails promptly. However, I have had relatively complex issues; working in the IT industry, I have always done some research in advance to make sure I know exactly what I am asking, but the support guy often ignores the fact I know what I am talking about - even when I send links to official documentation - and implies that he knows best. It then takes me several emails over the space of a week or more to get the problem fixed (which is often a simple configuration setting on the server). In every single case, I have been vindicated, with my original research providing the correct solution to the problem.

In short: cost is very good, but if you want to be able to have a sensible technical discussion, then unfortunately Compila are unlikely to be for you

I have to say that any requests for support are acted upon very quickly by the support team at Compila. From the mundane to the more complicated they action their service tickets with amazing speed.

Nice in this day and age!

I have a number of domains hosted by Compila and use different hosting packages with them. Whatever the package they action service requests very speedily.

I have now used Compila for 10 years and seriously cannot find fault with their service whatsoever. I have used them for personal use, commercial use and as a reseller account and do not hesitate to recommend them to anyone who is looking for a first rate hosting company.

One of the major selling points for me is that Compila’s prices cannot be beaten for the range of hosting packages and the services they include. However, add those to the excellent level of technical support you’ll receive and you’ll find they stand head and shoulders above any other hosting service.

The hosting servers and support are both based in the UK which is a real bonus when explaining technical issues. Let me clarify, before it starts sounding like their servers are full of technical hitches, this is not the case. I maintain many websites and occasionally there will be an issue of a client IP from overseas being blocked, a simple case of asking Compila to whitelist the IP, or a customer may be having problems setting up their email client and struggling with the process due to their companies inhouse server firewall settings, the team at Compila go above and beyond what I’d class as their support remit overcoming problems which in a manner of speaking, is someone elses problem.

In the 10 years I have used Compila I can recall only once that I didn’t have access to my website, which lasted in total no more than ten minutes. That’s a fantastic average! Ten minutes out of a staggering 5,258,880 minutes. I’m presuming the calculator I used took into consideration leap years ;-)

I use a multitude of services with Compila and I don’t believe I have even touched the sides of what they offer and are capable of. When next looking for a web hosting service take a look at their website. Generally I recommend their Bargain Web Hosting plan to the average small to medium sized company, if more is required it is a simple process to get the hosting plan upgraded.

The Guys at Compila are great. The Service is excellent together with the pricing and most importantly they answer the phone if you have any problems and resolve them immediately. Compila came recommended to me and it was the best tip I had.

If you need web hosting I recommend using Compila

I have been using Compila for over 2 years now and can honestly say their service has been second to none. My websites have all been up and running without any downtime or speed issues whatsoever.

The support from the team is absolute first class and they are there to help at all times of the day.

I would highly recommend Compila to anybody from businesses to beginners like myself.

The piece of mind and help they provide means I can be sure my sites are in safe hands and I will continue to use their services for all future projects.

Second time l've used Complia as my business hosting service (once as a caravan park owner) and now as charter fishing, and l must say the service is brilliant,

To say l'm not a website or hosting literate person is an understatement,(if computers were operated by steam then l might have a chance), and l got myself into a right old problem setting things up, but the back-up lads at Compila were very helpful, nothing seemed to phase them, and they replied to my emails very very quickly, even on Sundays, tell me another BRITISH hosting company that will do that for you.- And you could understand everything they said to you.

Their patience was astounding, having suffered a stroke in the past, not everything is as easily understood by me now, but Compila helped all the way through.

Everybody l spoke to was helpful, and understanding, got me sorted, and then checked over my changes, altering them where needed, superb service, and just what l needed to get my websites on the 'net

l cannot recommend Compila high enough.

Don't go near this company. Their technical support is unhelpful, obnoxious and slow. As many of the other reviews have stated trying to get any problems resolved is hopeless. You will experience numerous downtime for your site / email and then even more pain trying to get it working again.

Support is rubbish, and sometimes you never get a response back. Avoid at all costs! They're slow and their VPS service gets used as mail spam. Oh and they like to overcharge too! Avoid, Avoid!

I've been with Compila several years now, first with a Bargain account and now with my own VPS with them. The uptime is very good, no complaints at all, and when I have any technical issues they are resolved very quickly and without fuss, even at 4am! The guys on the phone are senior staff, people who commission and maintain the servers with years of experience in the internet. So you'll always get a quick meaningful answer to questions instead of a load of waffle. Very good in my opinion. I'm sticking with them.

I have been with Compila for about 10 years but mysteriously our domain was ‘hacked’ (I am the ONLY administrator of the domain and take security very seriously) and all of the email accounts were deleted . I sent a support ticket and they reinstated all of my email accounts without explanation. Ever since our whole domain has been getting severely spammed. This didn’t used to be a problem but when I looked at my cpanel, I noticed that spam assassin and box trapper had been removed.

When I enquired what had happened, I was told I had to pay extra to have the anti spam facilities returned. To be hacked is one thing, but to then be told to have to pay extra for something that you used to already have... well. To say that I am not impressed is an understatement.

I used to recommend Compila but not now. Unreliable and would certainly questions their integrity when it comes to security.