Vintage Wine Gifts Reviews - www.vintagewinegifts.co.uk

★★★☆☆
3.4 / 5
57% of users recommend this
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Latest Reviews

★★★★★

“perfect mother's day gift ”

Written on: 15/03/2021 by GemmaWel (1 review written)

I have been buying a bordeaux for my mother for years. Vintage wine gifts has been so helpful especially the lovely lady I deal with every year who helps me with choosing the best vintage for the ocassion. So thank you!!!… Read Full Review

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★★★★★

“Absolutely brilliant customer service!”

Written on: 30/01/2020 by 370Coyle (1 review written)

I ordered a 50 year old 1/2 bottle of port for a friend's birthday. When I received a phone call about the order I was initially worried especially when they said that it had gone out of stock. However, they were merely calling me to ask if it was ok to send me full bottle of the same vintage that was in fact more highly rated instead! Having looked it up since I have discovered that it was nearly twice as much. Now that's what I call customer service! … Read Full Review

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★★☆☆☆

“Not as advertised, but delivery was great. ”

Written on: 10/03/2018 by LankyJewell (1 review written)

The wine itself, which admittedly is the most important part, was the correct bottle thankfully! A 1958 Chianti for my dad’s 60th birthday. However everything else was most definitely not as advertised... “This vintage wine is shipped in a deluxe silk lined wooden presentation box with four wine accessories (corkscrew, wine pourer, drip stopper & wine thermometer)” ...the wooden box was certainly not silk lined but rather a cheap feeling plain (and thin) box that would feel at home on the… Read Full Review

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★★★★★

“great service”

Written on: 07/12/2017 by davepeters12345 (1 review written)

I purchased a bottle of champaign for my wifes 30th birthday and it came next day in a lovely box and tasted really special. They also sent me a tracking number and a text to let me know what timet would be delivered. Why can't internet shopping always be like this?… Read Full Review

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★★☆☆☆

“Don't bother if you live in Canada”

Written on: 25/08/2016

Due to the stupid liquor laws in Canada don't bother. Customs and Vintage Wine Gifts don't seem to understand each other and as a result I never received my item… Read Full Review

Vintagewinegiftsteam's Comment

Written on: 28/12/2016

We always let our customers know that we do not ship to Canada unless the recipient has a special license.

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★★★★★

“Lovely to deal with great service ”

Written on: 10/08/2016 by smiffee (2 reviews written)

Bought a lovely bottle of wine for friend's 40th. Delivered on time, no fuss. Customer service really excellent, replied to queries on time and lovely manner. Thoroughly recommend :) Great selection of wines, superb gift… Read Full Review

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★☆☆☆☆

“Beware people of sending gifts from this site!”

Written on: 01/01/2016 by PatrickMD (1 review written)

For the third time in 4 years different members of my family and friends have tried to send me a gift from this site. One was a red which arrived with the presentation box broken and just could not get them to respond on sending a replacement. Both the second two were supposedly good vintage Chablis's as everyone knows I'm a bit of a fanatic about this wine and on both occasions the wine was completely undrinkable. I have passed this on to as many people as I know and it is hard to tell someone… Read Full Review

Vintagewinegiftsteam's Response to PatrickMD's Review

Written on: 28/12/2016

Dear Reviewer, it is untrue that we don't respond. All our bottles can be replaced within a year of purchase if the bottle is corked. We are always here to provide solutions to any problem related to our products, and we do so immediately by email or phone.

Please note that If a customer is not happy with a bottle we fully refund when the item is returned.

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★★★★★

“thank you”

Written on: 30/06/2015 by 476Parrish (1 review written)

I am a really cautious internet shopper and was looking to spend £100 plus on a bottle of wine so I searched several review sites to make sure all would be Ok. All teh companies had some good and bad reviews but I choose this company and all was fine with the Super Tuscan wine arriving on time and tasting great - would recommend… Read Full Review

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★★★★★

“1975 red wine”

Written on: 06/02/2015 by Maws23 (1 review written)

We wanted to get a 40 year old red wine for our sons birthday. I emailed the company and got great advice on which wines to choose. We picked two different wines which were delivered on time and beautifully presented. Unfortunately one of the bottles was leaking slightly and when I advised them they personally delivered a replacement bottle. The service was excellent from beginning to end. I hope my son enjoys the special wines we chose… Read Full Review

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★★★★☆

“slurp slurp great wine”

Written on: 06/02/2015 by robert19212 (2 reviews written)

The product was nicely packaged with wine accessories however, I expected AM delivery and got the parcel around 11.45. Obviously this wasn't too big a problem Good customer service as I had some enquiries after I purchased the product and I got swift responses as they always answer t here phone with a uk call centre. The wine a Lynch Bages 1982 was the most stunning bottle of wine I have ever taken to a dinner party and thankfully was opened by the host! people really though i knew my wines!… Read Full Review

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★★★★☆

“mixed feelings but satisfied customer”

Written on: 05/02/2015 by LaylaBolton300 (1 review written)

I don't write reviews. I read them though before (or after) choosing a seller or a product. I have bought gifts many times from vintagewines. I don't think they deserve the negativity I read here. Out of 5 purchases two of the bottles were corked. A 1974 and a 1953, both from Burgundy. I arranged for the replacement that they do for free under their policy without asking too many questions, delivered directly to the people that I gave the wines as a present. I can't blame them for a corked… Read Full Review

Zacca69's Comment

Written on: 05/02/2015

LOL! You must be one of their employees trying to increase the feeback score of this company! It is a coincidence to suddenly find positive feedback like this when just last night I sent a link to some negative feedback left by TaniyaPenn via your "contact us online form". This tactic is so obvious to savvy online wine buyers and is the oldest trick in the book! Customers be warned the vintage wine here is substandard, obviously not stored in the right conditions, return policy not adhered to, customer service appalling, discover the delights of genuine online vintage wine retailers there are plenty of them out there, quality vintages, quality cellaring, at a fraction of the cost!

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★☆☆☆☆

“Terrible wine don't trust them”

Written on: 28/12/2014 by TaniyaPenn388 (1 review written)

I received a bottle of wine to celebrate my 30th birthday. Wine has terrible, corked and the "presentation" box and accessories were of very poor quality. Don't trust this company and I certainly will not be buying any presents from them to send to anyone to celebrate any special occasion for a friend, or even an enemy. Interesting how the ratings are distributed as well - a lot of five star ratings relating to delivery but not really anything relating to the wine itself. My Chateau Baron was… Read Full Review

Zacca69's Comment

Written on: 05/02/2015

Totally agree with you regarding their Five star ratings! Maybe someone from their company getting paid to increase their Score feedback! ;)

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Vintagewinegiftsteam's Comment

Written on: 28/12/2016

Thank you for your personal opinion. We can always fully refund an item that is returned to us, and we are here to resolve any issues. You only have to give us a call!

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★☆☆☆☆

“Unreliable seller”

Written on: 02/12/2014 by Goodman424 (1 review written)

This review is for the seller. We purchased this as a 50th birthday gift for my financé's boss, with the understanding it would be delivered within a two day window. On the day of the supposed delivery, this seller calls and says that it's out of stock. They had the order for 5 days and tell us on the day it was to be delivered, leaving no time to figure out an alternative. To boot, they are still showing the items as in stock on both their Amazon site and their own website. If you would… Read Full Review

Vintagewinegiftsteam's Comment

Written on: 28/12/2016

We deliver next day on our NEXT WORKING DAY delivery service that costs 6.99. However we apologise for the inconvenience caused. We have an extended variety of bottles from all vintages, so plenty of options for birthday gifts. Thanks for your review!

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★★★★★

“easy to order and allsmooth”

Written on: 09/11/2014 by taylorjames23 (2 reviews written)

Needed a bottle of champers quickly and everywhere was telling us could'nt guarantee next day delivery at that time. Found this website, ordered the champagne at 4 o'clock and it arrived the next morning. Delivery was efficient and right at the time they said it would be. We won't be shopping for wine anywhere else… Read Full Review

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★★★★★

“no problems here”

Written on: 07/11/2014 by peterwebb (1 review written)

The service was excellent on the two times I bought their wine. In fact, it would be hard to find better service. I'm not someone who is easily pleased, but I am quick to praise a company that responds so well. wine was deliveered on time and all was as promised… Read Full Review

Zacca69's Response to peterwebb's Review

Written on: 11/11/2014

I wish i could say the same as i received my worst online customer experience with this wine seller! Maybe i was the unlucky one! But for sure, i will never order any more wine from their website!

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Vintagewinegiftsteam's reply to Zacca69's Comment

Written on: 28/12/2016

Thank you for your opinion. We are always contactable on the phone to fix any issues. Our customer service is top of the industry when you try it!

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★☆☆☆☆

“Slow service and misleading website”

Written on: 19/09/2014 by PeterMc139 (1 review written)

They did not deliver in the time stated and could not even send me the correct tracking number. Having ordered on a 5 day service it eventually took at least 13 days from date of order. It was an international order - after they have your order they come back a day later and say "5 day service is not guaranteed", knowing most customers will just stay with the order. What they don't say is they don't ship until 3 days after the order, and then use a slow service. 12 days after ordering it is… Read Full Review

Vintagewinegiftsteam's Response to PeterMc139's Review

Written on: 28/12/2016

It takes 3-4 working to most destinations abroad. The parcel has to be signed for upon delivery. If the recipient is not in, that can cause delays.

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★★★★★

“Positive attitude”

Written on: 16/04/2014 by Remos (1 review written)

I don't usually write positive reviews, but for these guys I am. I purchased a bottle of 86 Haut Brion for a friend as a last minute gift. Thankfully vintagewinegifts offers next day delivery, something that was saving me at the time, until I realised that I had the wrong birthday date, by a week. So I phoned them up and they rescheduled my delivery, and they even refunded the shipping cost, because for anything above £40 and not next day, shipping is free. So my friend was very excited with… Read Full Review

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★★★★★

“A great bonus”

Written on: 02/04/2014 by McClanahan1970 (1 review written)

I ordered a bottle of vintage port which arrived promptly next day in a lovely gift box with wine accessories but the real bonus was they sent me a free bottle of vintage Bollinger champagne for being their 100,000th customer - something I new nothing about! Would recommend highly… Read Full Review

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★☆☆☆☆

“Beware!!”

Written on: 04/02/2014

I'm a wine buff that spends a lot of time in California. Friend ordered a 2002 bottle of chardonnay as a surprise Christmas gift - she knows nothing about wine. I was surprised that ANYONE would be selling a new world chardonnay of this age. Sure enough I opened it and all I can say is my mahogany sideboard was a lighter colour. I won't embarrass my friend by telling her and I certainly wasn't going to try to get an opened bottle of wine back to them in one piece so it went down the sink. My… Read Full Review

Mytrivet's Comment

Written on: 11/02/2014

Update - I did hear back from Vintage Wine Gifts and they sent me a replacement bottle of wine which was very nice.

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Vintagewinegiftsteam's Comment

Written on: 28/12/2016

Allow us to disagree. 2002 is a modern vintage. We would always sell vintages from producers that are reliable.

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★★☆☆☆

“the presentation box is awful!!!!!!!!!”

Written on: 03/10/2013 by katsta1 (1 review written)

Ordered a bottle of wine for my son's 40th birthday, have to say delivery service is second to none. Unfortunately, the 'deluxe silk lined wooden presentation box' ! it looks so cheap and nasty. Having paid a lot of money for the wine, i would have thought the presentaion box would have reflected this. I phoned up to complain, again, cannot complain about the customer service, but, the only thing they offered was a wooden box, which i agreed to as that was preferrable to the cheap, plastic… Read Full Review

Gileswigoder's Response to katsta1's Review

Written on: 29/11/2013

As the Managing Director of vintagewinegifts I feel I have to take issue with this review. We have sold over 100,000 bottles of wine and this is the first customer who doesn't like our free box with four wine accessories in the lid. It is wooden, silk lined and is source from a supplier who uses sustainable wood. Guess we can't please all the people all the time!

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Tonio-Guibart's reply to Gileswigoder's Comment

Written on: 18/07/2014

I totally agree with Katsta1' review! The box is awful, very bad taste, very cheap looking!

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