First Response Finance Reviews - www.firstresponsefinance.co.uk

★★★★★
4.9 / 5
98% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Media Gallery for First Response Finance www.firstresponsefinance.co.uk

First Response Finance www.firstresponsefinance.co.uk

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Latest Reviews

★☆☆☆☆

“Very racist company ”

Written on: 06/06/2020 by Hurleylk137 (1 review written)

Horrible company! I have applied for a car loan and the car dealer have been told on the phone that they do not deal with Romanians! This is racism! They could have easily say that I do not meet the criterias but they have been straight and put themselves on a bad light. In this country, where there are different nationalities and cultures it sounds horrible. I've been living here for over 4 years, have a great permanent job and good wage. Hope this review will help other people to see what… Read Full Review

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★★★★☆

“Great experience with this company ”

Written on: 31/05/2020 by Inkme2627 (1 review written)

From start to finish I had a great experience with First Response. Having the bad credit history I had I never thought I'd get a car but they got helped me with it and now I have probably the nicest car I've ever had. Always kept in contact with me and were a always a pleasure to talk to on the phone. Great company. Thank you… Read Full Review

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★★★★★

“Very good service and very helpful staff.”

Written on: 28/05/2020 by JasenDee (1 review written)

My credit rating isn't that good due to falling on hard times a few years ago. I had to get a new motorbike as I rely on my old one for I have difficulty walking long distances. First response listened to my reasons, looked at my incoming and outgoing finances and helped me come to an arrangement that would allow me to purchase a brand new bike. The staff were sincere and genuinely really wanted to help me the best way they could where other finance companies have not been so kind in the past… Read Full Review

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★★★★★

“Friendly efficient service Staff were helpful ”

Written on: 28/05/2020 by Jay1573 (1 review written)

Staff were helpful and friendly. Finance was sorted out quickly and a range of terms offered… Read Full Review

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★★★★★

“very easy ”

Written on: 28/05/2020 by dean78 (1 review written)

with me having an old account with them which i paid off was very easy with another even with bad times with virus was very helpful over the phone and emails texts… Read Full Review

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★★★★★

“Excellent service ”

Written on: 28/05/2020 by Emery8938 (1 review written)

I have used first finance for all my cars. I find they are very professional and easy to talk to. They have helped me all of my queries would highly recommend to friends and family. The online app was very useful and done most of my application on there. Only needed to speak to customer service to notify I had found a vehicle and had a test drive… Read Full Review

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★★★★★

“Great company to deal with”

Written on: 28/05/2020 by AllieMartin1974 (1 review written)

All staff are very friendly and credit was paid same day I found car. Very happy with the way I was handled from start to finish… Read Full Review

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★★★★★

“Car finance ”

Written on: 28/05/2020

Excellent service fast reply and quick to settle with the garage… Read Full Review

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★★★★★

“Amazing support”

Written on: 16/05/2020 by 85Mattingly (1 review written)

I needed someone to support me in order to help my family during this situation and first response has been a God’s send. Thank you Friendly, supportive, flexible… Read Full Review

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★★★★★

“Quick and easy very good ”

Written on: 15/05/2020 by Greendo132 (1 review written)

Very and well organised they do things great quick and easy thank you… Read Full Review

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★★★★★

“Very good service ”

Written on: 14/05/2020 by Ashleighi1981 (1 review written)

The service was excellent and whent smoothly kept in the loop all the time they rang me with information at every point… Read Full Review

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★★★★★

“Excellent ”

Written on: 14/05/2020 by Knags (1 review written)

So friendly and so helpful with all the information and documents that needed from me. I prefer first response to all my friends I know if you’re looking for a car finance. Thank you Really like there service… Read Full Review

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★★★★★

“Great customer service!”

Written on: 14/05/2020 by Glenn459 (1 review written)

Great customer service from the guys and gals. Many thanks!… Read Full Review

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★★★★★

“First to second agreement ”

Written on: 14/05/2020 by donnakebab84 (1 review written)

I’ve had nothing but support from this company after a named driver written of my first car to help me re finance and get me back on the road. Payments are affordable and the interest rate was lowered as my time with them had passed on the first agreement. As long as you stay in touch with them with any issues you may have they seriously do look after you . Wouldn’t want to use anyone else again… Read Full Review

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★★★★★

“Straight forward and reliable. ”

Written on: 01/05/2020 by Pete288 (1 review written)

The online application process was very straight forward as was providing details they required online. Within a day or two (during covid 19 as well) I had my finance approved. Before the finance was paid out, all I had to do was ring up First Reponse and tell them I was happy with the bike and its condition once at the dealership. At first, I was worried about doing this in case they didn't pay out BUT it was very simple and they paid out to the dealer instantly. The team at First Response… Read Full Review

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★★★★★

“Excellent fast service ”

Written on: 01/05/2020 by Allison474 (1 review written)

A simple and easy process from start to finish. Staff were exceedingly helpful… Read Full Review

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★★★★★

“Top company total professional company ”

Written on: 30/04/2020 by Hayleyarms (1 review written)

This company went far beyond any aspect of the professionalism of any company out the my up most respect to everyone who felt with me a huge thank you to each and everyone at your business at this time that we are all going through this company went behold all my expectations this is one well and truly happy customer… Read Full Review

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★★★★★

“Brilliant ”

Written on: 30/04/2020 by Watson82 (1 review written)

Brilliant company, can't belive they accepted me considering my situation! They was understanding and lovely to talk to for help and support. I would recommend the company to anyome of my friends and family if they was looking to do the same as me… Read Full Review

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★★★★★

“Brilliant service”

Written on: 30/04/2020 by JayMcKay414 (1 review written)

Credit is not great but they helped and they offered me quick responsive answers to my questions, the whole electronic process was so efficient. I've never used finance before bit I had a really good experience Thank you… Read Full Review

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★★★★☆

“Fabulous ”

Written on: 18/04/2020 by Noe233 (1 review written)

Love how you can explain and they don't judge you they listen and they understanding and there fast there no messing about… Read Full Review

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