First Response Finance Reviews - www.firstresponsefinance.co.uk

★★★★★
4.9 / 5
97.5% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Media Gallery for First Response Finance www.firstresponsefinance.co.uk

First Response Finance www.firstresponsefinance.co.uk

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Latest Reviews

★★★★★

“Easy as 123”

Written on: 21/03/2019 by Spc0612 (1 review written)

From start to finish it was really easy to secure finance for my wife’s new car. A few docs to send for income and expenditure and then we were ok’d and within a week she had her new car. Thanks for all your help… Read Full Review

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★★★★★

“Top finance company ”

Written on: 20/03/2019 by Fatman01 (1 review written)

After my car was written off, and still under finance with First Response, I needed some quick and professional help. First Response stepped up as I knew they would, dealing with re-financing and sorting the salvage company without hesitation. First class company, I wouldn't use anyone else… Read Full Review

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★★★★★

“Very good nice to talk to ”

Written on: 19/03/2019 by Mahoneyxa419 (1 review written)

I have used first response finance for a few years, they have always been good to me if you have any problems with your payments jest phone them they will help you, brilliant… Read Full Review

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★★★★★

“Excellent as always”

Written on: 19/03/2019 by Robo1970 (1 review written)

As usual this is my 4th finance with them , brilliant service great staff 5 stars all round… Read Full Review

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★★★★★

“Helpful”

Written on: 18/03/2019 by Middleton465 (1 review written)

Can't complain about the service, been a customer for about 12 years they are simply the best when it comes to car finance… Read Full Review

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★★★★★

“Excellent , quick and easy to apply ! ”

Written on: 18/03/2019

Applied to first response as I don’t have a great credit score due to being a home carer for my disabled child and saw that first first response accept benefits as an income , application was very quick and easy to fill out online , the next day I got a text message asking a convenient time for them to call me , called right on the time I had given and spoke to a lovely friendly girl who talked me through the full application and made me feel very relaxed and at ease ! Once she told me that I… Read Full Review

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★★★★★

“Excellent service throughout application.”

Written on: 17/03/2019 by Clayton468 (1 review written)

The staff were very polite and curtious throughout application and were very understanding… Read Full Review

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★★★★★

“Great company to deal with. Top class customer service”

Written on: 16/03/2019 by Renee261 (1 review written)

Great company to deal with and great staff with excellent customer service… Read Full Review

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★★★★★

“Customer Service of the highest order”

Written on: 16/03/2019

POSITIVES Unbelievable help in what was a tricky and unusual case of my needs to re-finance for a new car. To say that the communications were good, is an understatement. I was kept informed of the progress of my application all the way through and on a couple of occasions whereby, I had to request a call back at a better time, I received the call exactly as arranged. To say that FRFL were fair, helpful and sympathetic to the situation that I found myself in, is and understatement. I do not… Read Full Review

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★★★★★

“Fabulous company with the personal touch”

Written on: 15/03/2019 by Sam369 (1 review written)

This is my 4th car with first response and I really wouldn’t go else where! Friendly staff who atlre easy to talk too make it all round a excellent experience! They treated me as a individual and not a credit score, I would recommend them to everyone! Quick and easy service !!… Read Full Review

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★★★★★

“Welcoming polite friendly”

Written on: 15/03/2019 by nnUpton9 (1 review written)

They were very helpful and as a first time getting fiance they explained everything to me in easy plain English I would definitely use again and recommend to friends and family… Read Full Review

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★★★★★

“I would recommend first response finance to anyone it...”

Written on: 15/03/2019 by 258Maynard (1 review written)

I would recommend first response finance to anyone it was done quickly and professionally customer service was the best I have ever dealt with top marks all round… Read Full Review

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★★★★★

“New motorcycle loan”

Written on: 15/03/2019 by Abdielx1986 (1 review written)

Verry good staff verry good people on the phone excellent service kept well informed every step of the way I would recommend this company… Read Full Review

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★★★★★

“Super quick and easy process ”

Written on: 15/03/2019 by 274Ritchie (1 review written)

From the start of the application to completion, the process was so easy. Once at the dealer we drove away with the car within an hour , would definitely recommend. Advisors would super helpful and took their time to explain anything I didn’t understand, five star service!… Read Full Review

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★★★★★

“Couldn't get better”

Written on: 15/03/2019 by LeilaniSears (1 review written)

Hi after my first call with first my finance was arranged in hours and as I.was a repeat customer I was treated fantastic... thanks again first big big thanks… Read Full Review

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★★★★★

“Excellent service would recommend to anyone.”

Written on: 15/03/2019

I experienced a terrible dealership whilst purchasing a car, the First Response team was on hand with every phone call I gave them. They offered amazing advice which I used, and they also gave me the advice to ensure the dealership does not take advantage of the situation, they ensured I did not come across any hidden or forced charges. I cannot thank the team enough… Read Full Review

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★★★★★

“Speedy efficient service ”

Written on: 13/03/2019 by Kenley169 (1 review written)

Good experience overall, very quick response to all questions, easy to understand and good service , would recommend to family and friends… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 12/03/2019 by paulmorris23 (1 review written)

They were very helpful, very friendly, very fast and very professional. Couldn’t ask for better help when financing a car! Even if you’re not sure of your credit ability, give these guys a call. They understand that people have issues in life and will remain non judgemental, they just do their best to come up with a financial solution that suits you and them. Would recommend anyone giving them a try… Read Full Review

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★★★★★

“Very easy to process ”

Written on: 12/03/2019 by McDonaldvl422 (1 review written)

Very easy application online and easy to follow. I like that when they need to speak to you, they call you rather than you having to call them. And we’re vedy polite and friendly on the phone! Thankyou… Read Full Review

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★★★★★

“Best finance availible ”

Written on: 11/03/2019 by Loobielou22 (1 review written)

I have now had 3 cars on finance with first response and everyone has been an easy forward going process! There lending availability is excellent and made to suit your budget! I have always made my payments on time and with each car I have had they have dropped my Apr every time which is amazing! I also love that I can take out finance on a short term basis and at an affordable amount each month! They also allow weekly payments which is so helpful! I wouldn't get my finance with anyone else!… Read Full Review

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