First Response Finance Reviews - www.firstresponsefinance.co.uk

★★★★★
4.9 / 5
97.6% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Media Gallery for First Response Finance www.firstresponsefinance.co.uk

First Response Finance www.firstresponsefinance.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“great service”

Written on: 04/12/2020 by wiccawitch (1 review written)

so happy with the service, very friendly customer services, willing to go that extra mile, very efficient and overall would highly recommend… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Disgraceful Company ”

Written on: 03/12/2020 by Alexanderferg (1 review written)

Please please please avoid this company, whatever you do or however badly you need a car walk away from this company, they have total disregard for you or your privacy, Common practice is where they will contact your employer with a questionnaire which leaves you totally embarrassed and they use the guise that it’s part of what you signed up for when you sign the agreement. Anyone actively involved with these people please please contact the FCA and make a complaint about them. Only by doing… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent helpful service and company”

Written on: 19/11/2020 by Beebe420 (1 review written)

Am a previous customer and once again they have done extremely well with their service. I needed to upgrade my car as needed lots of work as failed it’s mot but was almost to the value of car. I made a call to First response and explained situation, they talked me through my options and were very helpful. The online service is just as good as the service from the staff. All my documents can be sent and signed or uploaded here and takes hours not days or weeks. I was recommended car… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Excellent service”

Written on: 19/11/2020 by 123louise2008 (2 reviews written)

Excellent service work with you to find you the best rates for you even if you have bad credit. Great customer service and are good at keeping you up to date with your application and there on line account is brilliant for sending your paper work that they need takes minutes instead of days or even weeks. Would highly recommend to family and friends if looking for a company for finance. Very happy with my service and would use again without all of there help and expertise I wouldn't have my… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Fantastic company for finance ”

Written on: 12/11/2020 by rwMcClellan1962 (1 review written)

I have been refused many car loan applications not thinking I would be able to get car finance, first response gave this opportunity to get finance when many other company's refused me and stated i would not be able to get finance. I have a telephone interview with then explaining everything in my credit report and what happend. Every person who I spoken to was very professional, polite & friendly. I would highly recommend if you have been refused car finance… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Personal Loan Application made easy!”

Written on: 12/11/2020 by Suarezmh304 (1 review written)

My application process was made to look so easy by the attentive and professional staff. From start to finish (which didn't take long by the way) everything was explained in good detail and sending through the required supporting documents for the application was smooth. Second time using First Response for personal finance and they continue to get better and better. Thank you and keep it up!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Helped Me Get My Dream Car”

Written on: 05/11/2020

This is my second time using First Response to finance a car. After my first time using First Response many years ago I knew I would be in good hands with them again when I was finally ready to attempt trying to get my dream car. I loved the fact First Response give you a list of local dealerships and you have the option to find or locate your own dealership/seller of the car you are pacifically looking for and then you can add the dealership's/seller's details to your online account or phone… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very Helpful and Professional, Easy To Deal With”

Written on: 11/10/2020 by Tradean (1 review written)

Top rate service. The lady we spoke to was very knowledgeable and made the process easy to understand and quick to process. Clear explanations and ease of sending documents in, A decision was made quickly and options on payments easy to choose. Would highly recommend… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Personal loan”

Written on: 10/10/2020 by Judehoward (1 review written)

Very helpfull and didnt take long to sort out great advisor made sure i understood and sending documents was easy aswell… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Car finance”

Written on: 08/10/2020 by Paul717374 (1 review written)

Fantastic service would recommend to anyone my agent was really well mannered and very helpful and easy to talk to I will look forward to dealing with him again in the future. Thanks … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very Good”

Written on: 01/10/2020 by Rooney07 (1 review written)

I am absolutely impressed with your service. And i will recommend first response to my family and friends. Very friendly customer service workers… Read Full Review

Report this review
Was this review helpful? 2 0
★★★★★

“Excellent no fuss service”

Written on: 01/10/2020 by Silas389 (1 review written)

Excellent no fuss service. Lots of communication and explanations which were direct and easily understood. Extremely happy, thank you… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Absolutely Brilliant!”

Written on: 01/10/2020 by Nicki2703 (1 review written)

I passed my test a month ago and applied with these for car finance even though I had not long started a new job and my credit score wasn't great they still accepted me and the turn around for delivery and forms was just 2 days baring in mind I had applied on a late Friday evening by the Monday my car was with me in great order the helper was great and I was talked through everything thoroughly before I accepted I'm one of these people that thought they would never get accepted because of past… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Really easy and fast”

Written on: 29/09/2020 by RichardFC (1 review written)

Was so easy to apply and had a result a lot quicker than I expected. Was paid to dealer a lot quicker than I've experienced with other companies in the past. My only disappointment was the interest rate which in 1 hand I understand but in the other I feel a little unfair but other than that I am extremely pleased and would recommend to anyone needing finance on a used vehicle… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“The best finance company”

Written on: 29/09/2020

Okay i was a little apprehensive about applying knowing my credit was terrible however i was accepted for finance and i was able to purchase the car i wanted :-) thanks first responce you are truly amazing, you checked if i was able to afford payments and you let me know everystep of the way, you guys are so efficient and professional and that put me at ease. You also have a website where i can log into and add and see all the information regarding the finance agreement, i received letter of… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Brilliant finance company ”

Written on: 29/09/2020 by FrankieMiddleton (1 review written)

Brilliant company if there’s ever any problems with my vehicle they are on to it straight away no messing about every one I’ve dealt with so far have been very professional and polite and always willing to help as much as they can. They don’t want me to be out off pocket or unhappy with the product or custom that I’m getting and have always explained everything and anything needed when I’ve asked. They go through everything properly when setting up the finance into great detail which… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Great Service ”

Written on: 28/09/2020

Fantastic service, great product. I was dealt with in a professional manner with a great understanding of what I wanted as well as a great after sales service. I would completely recommend them to anyone looking for a vehicle… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent easy service ”

Written on: 27/09/2020 by Manning226 (1 review written)

I have used First Response a number of times now and would highly recommend them as they are quick and efficient in their service. The website enables you to check the monthly payment in a simple way. Being able to upload my documents on my phone would have been better than having to use a computer at that time as I could have done more on the go… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★☆

“Interest was way too high but other than that very...”

Written on: 27/09/2020 by 392MacLeod (1 review written)

Interest rates are way too high but other than that very good service… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Great service ”

Written on: 26/09/2020 by Farrell366 (1 review written)

Simple straightforward application, great customer service. Fast and efficient service. 2nd time finance with this company would Highly recommend… Read Full Review

Report this review
Was this review helpful? 1 0
overview