First Response Finance Reviews - www.firstresponsefinance.co.uk

★★★★★
4.9 / 5
98% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

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First Response Finance www.firstresponsefinance.co.uk

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Latest Reviews

★★★☆☆

“Un-fair ”

Written on: 27/04/2021 by RaynaFinnegan367 (1 review written)

The company is not bad at all customer service is Top service, these guy's got your back. However this is the down side to everything and makes you wonder if it worth your investment in the long run when you start to experience a financial set-back. Got my First vehicle from them and never had any issues in dealing with them payed on time for a full year, even before the payment due date. When i started to experience low budget due to covid and waiting on our benefits to be backdated thats when… Read Full Review

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★★★★★

“Great service ”

Written on: 16/04/2021 by Kevinf2525 (1 review written)

Would recommend whether you have good or bad credit. Top company… Read Full Review

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★★★★★

“Car Finance Fast”

Written on: 16/04/2021 by MTPockets64 (1 review written)

Amazing services fast no fuss simple procedure wonderful helpful staff absolute brilliant service I would recommend to everyone… Read Full Review

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★★★★★

“Great service”

Written on: 16/04/2021 by wtColeman1983 (1 review written)

What a wonderful company. We just couldn't get finance for a car anywhere and then along came first response they were fantastic. Friendly helpful staff couldn't do enough for us and from finding a car it was at home with us within three days fantastic. Even when we had a little trouble with the dealer they stepped in to help. I'm hopeless on the pc and one of their team went through step by step to send in the documents that they needed as I wasn't sure how to do it. Words just can't say how… Read Full Review

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★★★★★

“My first dealing with first response ”

Written on: 16/04/2021 by IssacLoomis (1 review written)

After getting refused credit everywhere after using clear score and total money. The garage put me in touch with first response very friendly service and they have me driving my new car can't thank them enough… Read Full Review

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★★★★★

“Excellent service & customer service”

Written on: 15/04/2021 by Archer1959 (1 review written)

We have now used first response three times & each time is better, they can not do enough for you, get you the best deal & lowering your apr each time, everyone you deal with on customer service are polite, courteous & very helpful. Also this time didn't have to mess around with pdf etc for documents, they now have a straight forward link & app that does everything for you at a couple of buttons, highly recommend. And very happy with our lovely new car… Read Full Review

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★★★★★

“Motorcycle finance on my xjr”

Written on: 15/04/2021 by 299Palmer (1 review written)

Ok I admit it I'm 52yrs old and ice had a mid life crisis I've gone and got me a muscle bike a 1300 xjr yamaha .saw the advert for first response finance and though we'll to hell with it you only live once and here I am a proud owner of a rather nice bike they kept me upto date with everything right up untill I took delivery of the bike first response certainly deliver on there word very impressive and I will certainly be using them again… Read Full Review

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★★★★★

“A Returning Customer”

Written on: 15/04/2021 by AlexzanderCasey210 (1 review written)

Used 1st response a few years back and was so impressed that when needed to replaced the car there was no choice but to use 1st response again. I have to say the 2nd time was the easiest most fluid agreement ever, approved for finance, found car, collected car!! Everything was done online, I spoke to an advisor twice, once with a question and the 2nd to approve the release of funds! Even the dealer I got the car from said they prefer 1st response to deal with… Read Full Review

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★★★★★

“fast and efficient ”

Written on: 26/03/2021

very helpful and efficient ,purchased a car in no time thank you for all your help… Read Full Review

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★★★★★

“Fantastic service 10/10”

Written on: 18/03/2021 by Jamieoreilly2019 (1 review written)

I have had 3 agreements so far with first response finance and I've been totally happy with everything they do to make things easy for my self and circumstances. I will always do business with them as they .are it straight forward when wanting to upgrade my car and the after service is amazing. The staff are awesome and so helpful. Thanks again first response for everything you have done so far to help me when other finance company's haven't been able to. … Read Full Review

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★★★★★

“Amazing team”

Written on: 17/03/2021 by PaulBrough (1 review written)

Just used first response finance for the 1st time and the team was very helpful, everything was explained in a very professional and friendly manner , a guy dealt with my application and hes a credit to the company, thank all of you and especially you… Read Full Review

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★★★★★

“Fantastic ”

Written on: 17/03/2021 by J1875 (1 review written)

Fantastic company helped me get a car for my wife got the finance in place within 24 hours will be going to them again and will let family and friends about them… Read Full Review

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★★★★★

“Great response”

Written on: 03/03/2021 by 154MacLean (1 review written)

The guys were very helpful, spoke well and were very respectful. Done in about 10 mins, would recommend. Service was quick and staff helpful… Read Full Review

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★★★★★

“Excellent from start to finish on finance application...”

Written on: 17/02/2021 by Conrad362 (1 review written)

Excellent from initial call to getting accepted for finance on our new car! Fast process in all to getting approved! We can't recomend them enough and will be buying our next car in the future through first response finance! Highly recommended, professional and excellent service received!… Read Full Review

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★★★★★

“first response car finance”

Written on: 08/01/2021

what can i say they are true to there word very helpful all forms done in a few hours car singed for next day car company paid car home all with in 24 hours and finance was very good would recommend first response to everyone 10 out of 10… Read Full Review

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★★★★★

“Brilliant ”

Written on: 08/01/2021 by gwGentry185 (1 review written)

Absolutely brilliant from start to finish. Staff extremely friendly and helpful. Spoke with someone for a long time talking about previous finance and my credit score (it’s not perfect but I never felt judged because of it) First Response were able to give me finance on my new car at a rate that was affordable for me. I was accepted and once I’d uploaded my documents payment was made to the garage within minutes. I would highly recommend first response abs will definitely use them again… Read Full Review

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★★★★★

“very friendly and helpful”

Written on: 17/12/2020 by Grumpy2020 (1 review written)

Came to them through one Motorcycle dealer, by the time I'd been approved the 2 bikes I had been interested in were sold. First response were very helpful with my options, even offering to supply me a list of other dealers who might have something that fitted my requirements. As it happened, I found one first, bbut they were extremely helpful processing it, couldn't have asked for more… Read Full Review

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★★★★★

“Quick easy and reliable ”

Written on: 05/12/2020 by Charcoley (1 review written)

Really quick easy and reliable to use everything is so easy to make the experience less stressful, was dreading the process but using first response was the best decision I made. So knowledgeable and very good at online prection everything you need to use online is so secure with code etc. Highly recommend… Read Full Review

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★★★★★

“great service”

Written on: 04/12/2020 by wiccawitch (1 review written)

so happy with the service, very friendly customer services, willing to go that extra mile, very efficient and overall would highly recommend… Read Full Review

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★☆☆☆☆

“Disgraceful Company ”

Written on: 03/12/2020 by Alexanderferg (1 review written)

Please please please avoid this company, whatever you do or however badly you need a car walk away from this company, they have total disregard for you or your privacy, Common practice is where they will contact your employer with a questionnaire which leaves you totally embarrassed and they use the guise that it’s part of what you signed up for when you sign the agreement. Anyone actively involved with these people please please contact the FCA and make a complaint about them. Only by doing… Read Full Review

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