Demon Plates Reviews - www.demonplates.com

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★★★★★
4.5 / 5
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Latest Reviews

★☆☆☆☆

“Not meeting legal standards”

Written on: 06/11/2017 by Nothappy1357 (1 review written)

As a civil servant I must comply with all legislative requirements especially when taking my vehicle on to government property. As the website states they are legal and meet all standards set out in BSAU145d. These standards require all vehicle registration marks to be displayed with the BSAU145d number clearly visible on the bottom right hand side of the plate and must have the plate manufacturer and their postcode located at the bottom centre. If these requirements are not met your personal… Read Full Review

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★☆☆☆☆

“Made an order for number plates about an hour ago, got...”

Written on: 16/08/2017 by dipsj123 (1 review written)

Made an order for number plates about an hour ago, got to the end and made payment .as soon as the payment went through , the company demanded to see some documents before they send the plates , so within 2 minutes i was on the phone to cancel , but was told the plates are already been made (magic),although it was 5 to 7 days delivery,its ok asking for documents , but to take payment first and then demand to see them is wrong .if i new this i would not have submitted final payment and gone to… Read Full Review

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★☆☆☆☆

“AVOID ”

Written on: 04/08/2017 by RobinsonPaul (1 review written)

Do not deal with these imbeciles nothing but hassle from start to finish.Go to HALFORDS save yourself the grief it's easier and you get your plates immediately they try as hard as possible to not give you your plate even after you send licence and documents now I'm worried my details will be used fraudulently due to their style of non service so far.BEWARE DO NOT USE !!!!!!!!… Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 10/04/2017 by Sjm198 (1 review written)

Plates arrived and holes drilled using block of wood to support the back. Plate is seperating from the inside and will now let water in. Emailed demon plates who responded with a two line email saying it's basically not there problem. Would recommend Halfords over this company as there quality is better. Would not use this company again… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID!!!”

Written on: 09/03/2017 by ChasitySparks219 (1 review written)

By a mile the worst online service I've came across, once they have your money there not interested in helping,customer service agent the person I dealt with is absolutely useless so is the manager STAY AWAY… Read Full Review

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Lukehoulder's Comment

Written on: 17/07/2017

Very expensive and when ordered the spacing was not correct. I asked for a refund and was refused because its a bespoke product. Delivery time was very long I will definatly not be buying or recommending this company to anyone I know, you're better off going to Halfords and getting them done on the day for a cheaper price!

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★☆☆☆☆

“Rubbish”

Written on: 03/01/2017 by Jeffree (1 review written)

Never buy plates online and defo not off these rip off merchants, just go to halfords its easier and cheaper. The whole process is a nightmare and DP staff are useless, and they lie, a lot… Read Full Review

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★★★★★

“Second time customer ”

Written on: 03/11/2016 by johnDsutherland (1 review written)

Have used for the second time and equally impressed in terms of product and service… Read Full Review

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★☆☆☆☆

“Sold illegal plates & when I was stopped refused to...”

Written on: 22/04/2016 by Kaelynp168 (1 review written)

3 weeks wasted time, rude manager and would not replace the plates. Customer services told me they were legal which is obviously a lie!!… Read Full Review

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★★★★★

“Great Company”

Written on: 03/02/2016 by elainerobertson (1 review written)

I wanted a new set of plates made with an old design not shown on the website, I sent in a photo of the old design and they made the plates to match, great service with a personal point of contact made it really easy. Thanks… Read Full Review

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★☆☆☆☆

“Terrible service and rude management”

Written on: 20/01/2016 by rob00158 (1 review written)

Immediately after ordering the number plate I realized I wouldn't have access to my V5 document which was at home (I work away). I called to try and cancel the order immediately. I was told it was not possible to cancel the order once it was placed. Not very helpful and the member of staff I was talking to simply refused to help and just stated that it's their "Terms and Conditions" Fair enough I thought, so I submitted my documents a few days later once I visited home. Four days have now… Read Full Review

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Demon Plates Staff's Response to rob00158's Review

Written on: 02/02/2016

Our site and terms are very clear. If you place an order with us then we will not cancel that order nor refund the payment. The goods we make are bespoke (made to order) and you have no rights to cancel the order once placed. This is made clear to you.

You received your order and it was delivered for free. I really do not see what you have to complain about. I guess some people are just like that hey.

We have a 90% satisfaction rate on this site. That tells us that we're getting it right ...... even if you don't feel the same way.

Demon PLates

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Andrewtownley's Response to rob00158's Review

Written on: 11/07/2017

This seems to be the case having just had the same experience with them. They are obliged however to give a cooling off period due to long distance selling rules. Trading standards is a phone call away.

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Demon Plates Staff's Response to rob00158's Review

Written on: 02/02/2016

Our site and terms are very clear. If you place an order with us then we will not cancel that order nor refund the payment. The goods we make are bespoke (made to order) and you have no rights to cancel the order once placed. This is made clear to you.

You received your order and it was delivered for free. I really do not see what you have to complain about. I guess some people are just like that hey.

We have a 90% satisfaction rate on this site. That tells us that we're getting it right ...... even if you don't feel the same way.

Demon PLates

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★★★★★

“Very good”

Written on: 09/12/2015 by Lukephy (1 review written)

Ordered doomed black with plastic surround. Around £50 but good quality and looks great. 3 days for delivery which is fantastic! Good service thanks!… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 23/01/2015 by Rylieb309 (1 review written)

These guys are great. On my third set of weird shape legal plates from them. Always a fab service thanks guys 370z driver… Read Full Review

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★★★★★

“STILL THE BEST !!!!!”

Written on: 05/12/2014 by Liana378 (1 review written)

Just received my 5th set of plates in 7 years from Demon Plates. As usual, fantastic quality, great price and super quick delivery. Well done lads, the best place for number plates ....... period !!!… Read Full Review

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★★★★★

“TOP CLASS !!!!”

Written on: 04/12/2014 by Harrison102 (1 review written)

Used Demon Plates many times. Very reputable and professional business to deal with. The number plates are of the highest quality and delivery was very quick… Read Full Review

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★★★★★

“Brilliant”

Written on: 04/09/2014 by ph420b (2 reviews written)

First class all round , plates looked really good and postal service was so fast i could not be-leave it , very next day they arrived . Excellent , have no worries if you want to order plates from these… Read Full Review

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★☆☆☆☆

“Very poor company.”

Written on: 25/08/2014 by akHenderson467 (1 review written)

The company is very bad for customer service and charges prior to making the plates. If you attempt to cancel (even at midnight) it will not happen and you will be charged regardless of if they even dispatch the numberplate (which they didn't). Suggest using alternate services, even Halfords has a better customer service… Read Full Review

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Demon Plates Staff's Comment

Written on: 29/08/2014

Hi there

I am sorry to hear that your shopping experience with us was not a happy one.

You placed an order with us for bespoke (made to order) goods. Our site terms clearly state that should you place an order with us then you would not be able to cancel the order afterwards. As for charging before the goods are made …. this is normal practice when the goods being sold are 'made to order'. We would be a bit silly to make up your order and then find that your payment card declines wouldn't we. We would soon be out of business if we operated that way.

We take on board your comments and thank you for them. The great many other reviews on this review site do contradict you though however. We do try to give our customers the best possible shopping experience and we're happy that we achieve that goal 95% of the time. We would of course like to have a 100% satisfaction score but this is the real world and we're never going to make everybody happy. We try though.

Thanks and regards
Demon Plates

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★★★★★

“Perfect plates, perfect service”

Written on: 31/07/2014 by Lizzi-Anne (1 review written)

So, 3 years a go I did a lot of research on the net to find a reasonably priced plate builder. I came across Demon Plates, went through the site and found the 3D Carbon Gel Resin plates I was looking for and so went ahead and placed my order - perfect I have a new and different number plate now and so went back to Demon Plates as I had a marvellous experience previously and yet again I have to say the service is second to none Easy to navigate site, easy to pay, easy to communicate with Demon… Read Full Review

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★★★★★

“Great Company to Deal With!”

Written on: 17/07/2014

Easy to use website and very pleased with quality of the plates! Communication was excellent from the time we placed the order and it was easy to email the required documents. Delivery was speedy too. We had to contact Demon Plates about our order after it was delivered, as the rear plate (shaped for an S-Type Jag) didn't fit, despite ordering the correct year. We inquired about the sizes available, as we were prepared to buy a different shape, but without any hesitation a kind man at Demon… Read Full Review

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Lizzi-Anne's Comment

Written on: 31/07/2014

I agree, such an easy experience which I find to be fairly rare these days! Great site and great service with a great product and choice of styles!

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★★★★★

“Excellent service and product”

Written on: 06/07/2014 by Alisa1989 (1 review written)

Ordered rear Rover 75 rear plate over weekend, great choice of styles etc and website easy to use. Plate arrived following Wednesday and very pleased with both service and product. Well done Demon. … Read Full Review

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★★★★☆

“Fast Delivery”

Written on: 03/07/2014 by PraiseTheLowered (1 review written)

Ordered tuesday afternoon and got my documents sent over as soon as i completed my order. The plates arrived this morning and they great on my RS. Chuffed. I will be recommending to my friends around the circuits!!… Read Full Review

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Demon Plates Staff's Response to PraiseTheLowered's Review

Written on: 03/07/2014

That is great to hear that your number plates arrived nice and quickly and that you love them. Thanks for the good review ….. we really appreciate it.

Gary
Demon Plates

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