Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
92.1% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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Latest Reviews

★★★★★

“Excellent service ”

Written on: 09/12/2017 by Rowe79 (1 review written)

Recently created an order it was so quick and easy and the money was in my account the same day they received the phone. Excellent service will definitely use again in the future… Read Full Review

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★☆☆☆☆

“Lower payouts due to issues which don't occur in real use”

Written on: 07/12/2017 by Purcelljy306 (1 review written)

Mazuma Mobile offered £140 for my device in working condition but marked it as faulty (worth £40) upon receiving it for the following reason: "Defective LCD screen. imprint burns in display. Mostly visible on white background. New LCD screen required." I don't doubt that with some technical careful checking they are telling the truth. However I have *never* noticed this issue despite heavy daily usage of this device for over 2 years. Additionally I have kept the device in immaculate… Read Full Review

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★★★★★

“Great mobile selling company ”

Written on: 07/12/2017

I got a quote I was happy with for my iPhone 6s, received post details 2 days later, posted it on Wednesday and got confirmation of receipt on Thursday morning, Thursday afternoon got confirmation of sale being completed and money for my phone transferred into my bank. Great service and would definitely use again when the time comes… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 05/12/2017 by amyeade (1 review written)

Really pleased with the service I received from mazuma. I entered my phones details on the website got my pack through the post. Posted my phone back to them on Saturday and was paid into my bank by Tuesday night. If you follow all their instructions you can’t go wrong. Thanks… Read Full Review

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★★★★★

“Impressive service”

Written on: 05/12/2017 by johnno1849 (1 review written)

Rapid painless service, exactly as advertised and suggested payment received within 2 days of posting my phone. Would use them again every time… Read Full Review

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★☆☆☆☆

“do not use this company”

Written on: 04/12/2017 by ErikKeating248 (1 review written)

said they would give £175 then reduced to £75 now only £50… Read Full Review

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★★★★★

“Amazing... super fast payment!”

Written on: 04/12/2017 by Sanders151 (1 review written)

Wow. Impressive Sent item on Saturday - free postage The received it on Monday before 9am They confirmed Order processed and payment done before midday. Will use again… Read Full Review

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★★★★★

“Selling phone to mazuma ”

Written on: 04/12/2017 by Elias12 (1 review written)

Brilliant service posted phone Monday they received it Tuesday and processed it and sent cheque on Tuesday received cheque Wednesday highly recommend… Read Full Review

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★☆☆☆☆

“My check still hasn’t arrived after almost 2 weeks.”

Written on: 03/12/2017 by CristopherAbbott (1 review written)

Still awaiting my check two weeks after sending my phone away. Quick business my anus… Read Full Review

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★☆☆☆☆

“I had a new screen put on my old phone recently and...”

Written on: 02/12/2017 by KendrickGreenwood290 (1 review written)

I had a new screen put on my old phone recently and they sent me an email saying it needs a new screen and that it’s faulty. Absolutely ridiculous… Read Full Review

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★★★★★

“Easy and best price”

Written on: 02/12/2017 by janbenn1 (1 review written)

Very easy and smooth process to follow, from getting price online to sending phone in prepaid envelope. The paperwork arrived within a day of making the sale online, and payment was in my bank two days after sending the phone. I compared prices with several other companies and this was the highest. I would use again, and would recommend to friends… Read Full Review

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★☆☆☆☆

“Made up defects”

Written on: 30/11/2017 by MarquisDugan (1 review written)

Sent an absolutely immaculate Samsung Galaxy S8 Plus to them. Tried to chage the offer, citing made up defects. Rejected their offer and I'm now stressed about getting back my goods in the perfect condition they were sent in. Not worth the stress. Sell on the high street or ebay/gumtree instead… Read Full Review

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★☆☆☆☆

“Fictitious damage???”

Written on: 29/11/2017 by richardbates (1 review written)

I recently sent a Samsung S4 mini, Samsung Galaxy S6 and a Samsung Galaxy S7 edge to Mazuma with a combined value of £288. They were all in excellent condition and good working order. After receiving them, Mazuma emailed me that all three had defective LCD screens and offered me £95! Unable to prove that perhaps all three had been damaged in transit (unlikely considering how well I packaged them) I am extremely sceptical ad to what's exactly happened? How likely is it that all three… Read Full Review

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★★★★★

“exceptional service*****₩”

Written on: 27/11/2017 by sylvi45 (1 review written)

From first email to payment service ws first class. I was offered amazing price for my ipad. Posting labels and bag arrived promptly by furst class mail. I posted my parcel Friday lunchtime and money as agreed was in my back account by 6pm monday. Fantastic *** i was kept uo to date each step of the way by email. No downside with transaction at all, have used others before and was disappointed so used Mazuma after recommendations and will use again… Read Full Review

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★★★★★

“Excellent service and very fast”

Written on: 27/11/2017 by Fanning454 (1 review written)

No haggling just quick efficient payment for my old phone. Thank you… Read Full Review

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★☆☆☆☆

“Unhappy with service”

Written on: 27/11/2017 by nicola432 (1 review written)

I sent my I phone 6 plus to Mazuma, I was offered £165. Upon receiving the phone the offer was changed to £65 because they said they on/off button was broken. I had been using the phone until a few days before it was sent and the on/off button was working fine. The phone was very carefully packaged and I think it unlikely that it could have been damaged in the post. I wouldn't use Mazuma again and I wouldn't recommend, I think I would try to find somewhere to sell it where I could take it in… Read Full Review

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★☆☆☆☆

“put in drawer”

Written on: 27/11/2017 by AidynCrawford22 (1 review written)

better keeping phone greedy gits… Read Full Review

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★☆☆☆☆

“Apparent Broken Phone ”

Written on: 26/11/2017 by Yaeln121 (1 review written)

I sent what was in my opinion a fully working phone back (i tested it prior to turning it off ) I parcels as part of my job so I know how important it is to make sure that items do not get damaged. I put a piece of thin foam material over the screen then wrapped in bubble wrap, it was then put in the original box and that was wrapped in bubble wrap also for protection as it was only going into a supplied posting bag. I was then informed when Mazuma had received it and inspected it that it had… Read Full Review

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★★★★★

“Simple, straightforward, quick!”

Written on: 24/11/2017 by 239Roche (1 review written)

What can i say other than what a slick,top class procedure. Downloaded self-post paperwork Monday morning, posted the old phone Monday afternoon, confirmation of package receipt received via e-mail Wednesday morning, confirmation e-mail of order completion Wednesday lunchtime, money in the bank 5 minutes later. So easy, so straightforward, no fuss, no quibbles. Wouldn't hesitate to use again… Read Full Review

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★★★★★

“Selling phone ”

Written on: 23/11/2017 by Zavier440 (1 review written)

I have to say it was so easy to sell my phone and received very good price. The first lot of packaging never arrived but I let Mazumamobile know an another was soon delivered. I have used them before and would definitely use them again. I would and have happily recommend them to friends and family… Read Full Review

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