Quoteline Direct Breakdown Cover Reviews

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★★★☆☆
3.3 / 5
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Latest Reviews

★★☆☆☆

“innocent customer mistake not helped - buyer beware”

Written on: 06/05/2014

My review concerns the customer service I received from Quoteline Direct rather than the breakdown companies they use. Basically I had a problem and they have refused to accept any blame in the mix-up nor help reimburse me any of the money I am out of pocket(about £50) despite speaking on the phone with one of their staff and their manager for nearly an hour and a half! This is the third year I have been with them and did not need them until recently. I renewed the cover late in December… Read Full Review

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★★★★☆

“Happy for money i paid”

Written on: 09/12/2012 by Klajn (1 review written)

Bought European breakdown cover for 59 quid. Got 13 year old minivan. On way back from the Czech Republic my car developed engine problem - ceased belt tensioner, later i was told even water pump leak and air conditioning compressor bearing damaged. I promptly parked at the nearest service station and called assistance number i was given.Within about 30 mins i received call from local towing company and after another 30 - 40 mins tow truck arrived. As i didn't required replacement car or hotel… Read Full Review

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★★★★★

“I have had Quoteline Direct's breakdown cover for...”

Written on: 22/07/2010

I have had Quoteline Direct's breakdown cover for about 9 years now. I have had to use them 3 times for the same car within a relatively short space of time (don't ask!). On all 3 occasions the recovery vehicle arrived in under 45 minutes which I thought was more than reasonable for a policy costing only £59.

My colleague also uses their cover and when his car broke down they were true to their word and transported it 30 miles to the garage of his choice.

I opted for the Quoteline Direct… Read Full Review

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★☆☆☆☆

“This is a very misleading company in general - make...”

Written on: 18/03/2007 by Carllll (1 review written)

This is a very misleading company in general - make sure you read the fine print and don't trust what the sales person tell you to get your signature. As far as the breakdown cover...I wish I had a pack lunch to keep me company!… Read Full Review

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★★★★★

“I have used Quoteline Direct Breakdown Cover 4 times...”

Written on: 27/01/2006 by stratoscar (1 review written)

I have used Quoteline Direct Breakdown Cover 4 times with my old Rover, Average response time was about 30 minutes, even they claim it is 20. Europassistance is the break down recovery company they cooperate with. It is very good and they managed to fix my car by the road, even the problems had more than average dificulty. In one case the time exceeded the one hour limit but they fixed my car at no extra cost. I would suggest it to everybody especially people that drive abroad… Read Full Review

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