Qantas Vacations Reviews

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Latest Reviews

“Bait and switch”

★☆☆☆☆

written by Howellfy301 on 07/12/2015

An old sales technique where the advertised product suddenly is not available, but a much expensive one is. Bait and Switch. That is what they should call themselves

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“Worst vacation ever”

★☆☆☆☆

written by TaniyaFigueroa301 on 13/05/2014

DO NOT book a vacation with this travel agent. My friend & I spent 8000$ on a 6 day vacation. We were told that they would book 3-4 star hotels for us. We arrive to our "hotel" and find out that they booked us a room in a hostel for 3 days. The room didn't even have a bathroom we had to go down the hall. You would think that when your spending over a 1000$ a day on a vacation you get a little more than a hostel & a travel agent that doesn't lie to you. This wasn't even the worse problem on the trip. NEVER AGAIN in my life would I contact these people.

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“One size Doesn't fit all”

★★☆☆☆

written by on 07/06/2012

Qantas Vacations seemed like a reputable company, but they really should not be in the vacation business. Their service is a "one size fits all" company and is not tailored to individual desires. On the City Sights Tour of Sydney, Australia, I expected to actually "see" the landmarks of the city. We did, of course, "see" them, from a moving bus. We stopped twice, once at a park for about 15 minutes, and at Bondi beach for about 45 minutes. However, "as you can see to your left, mothers are lining up to retrieve their children from school" is not something I really care to pay for. I suppose I should have been suspicious when we boarded the plane and were told that we couldn't take our carry-on bag aboard because there wasn't enough room to stow it. Where do you put your necessities when you're standing at the aircraft door without so much as a paper bag? Therefore, we were without our medication for 2 days because the bag did not get loaded on the plane and was later delivered to our hotel. Premium Economy was great for the long ride, service was good and the food was very good. I would suggest this to anyone who can pay the extra cost but can't afford first class. Their hotel bookings were good at one location, but mediocre at the other. The Menzies hotel in Sydney is in a great spot, close to everything. However, it is in bad need of updating, carpets are thread bare and furniture is worn. In Port Douglas, the Port Sea was delightful, beautifully decorated and had helpful, friendly staff. We were in Australia for 2 weeks. Our best tours were the ones we booked ourselves. Don't trust an airline to book your entire vacation. They just want to sell you the travel tickets.

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“I found Qantas vacations to be exceptionally...”

★★★★★

written by on 03/05/2011

I found Qantas vacations to be exceptionally professional in all of my dealings with them.
They are destination experts for Australia, have been there more than once and make suggestions based on their own experience and the the different options available to a traveler.
I booked a vacation through them and if I even tried to create a package from scratch (First time there, want it to be amazing) I couldn't have done half of what they did. I read the above reviews and I have to say that we are not independant traveler so we've pre-booked everything in advance.
I would recommend them for sure, they have made my trip amazing and I can't wait to leave.

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“I took a 17-day Australia/New Zealand Tour that I...”

★☆☆☆☆

written by on 31/05/2008

I took a 17-day Australia/New Zealand Tour that I purchased from Quantas Vacations (for nearly $9000) and cannot regret it more now. I regret that I didn't pay attention to the previous negative comment.

I was by myself and was hoping to be associated to a group and to have a fully escorted trip. But that's not what happened. What Quantas did was selling me all the air tickets, and subcontracted me to the local day tour company (very smart). I had to catch all the flights and get to the hotel all by myself. In the hotel, I had to worry about next day's tour and had no one to talk to. The hotel clerk would advise me to just wait in the lobby the next morning and look for the tour bus driver. So, I would have to worry about whether I was in right place at right time or not for all 16 days (although it was called a 17-day tour), and I felt like a homeless cat.

The worst thing happened in Ayers Rock Airport, Australia. The Quantas check-in desk found my reservation but the ticket was not issued. I had to pay for the fair for the next two legs, or I wouldn't be able to get on the plane' Although I got the refund for the airfare, the frustration and anxiety I experienced was beyond what I can describe here.

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“I booked an Australian tour for 6 people with Qantas....”

★★☆☆☆

written by jjhg on 04/09/2007

I booked an Australian tour for 6 people with Qantas. They had the most competitive prices, which was the only selling point, I only really went with this agency because they had the cheapest rates. But I paid for it by receiving poor communication afterwards, different agents giving me different quotes and poor follow-up to my requests. I do not recommend Qantas.

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“Thera are always many, many new vacation and tour...”

★★★★★

written by Bibsyjohnson on 22/01/2007

Thera are always many, many new vacation and tour packages coming up for Australia, New Zealand, Tahiti, Hawaii and Asia. Quantas have been recommended to me by friends who say they're terrific.

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